Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • Timbo6sic6
  • Casual Listener
  • 67938 Views
  • 69 replies
  • 26 likes
  • 67938 Views
  • 69 replies
  • 26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Sumit_Ghosh
  • Regular
  • 28972 Views
  • 5 replies
  • 0 likes
  • 28972 Views
  • 5 replies
  • 0 likes

Superuser Contribution How to remove podcasts from search results?

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy Note8Operating SystemAndroid When searching for music, my search results are filled with podcasts I have never listened to. For example if I want to search for "The Bea" for The Beatles, 5/7 of the ...

Screenshot_20200817-140312_Spotify.jpg
  • Casual Listener
  • Plan Premium Country United States Device Samsung Galaxy Note8 Operating System Android   When searching for music, my search results are filled with podcasts I have never listened...
  • Basheem
  • Casual Listener
  • 802 Views
  • 2 replies
  • 3 likes
  • 802 Views
  • 2 replies
  • 3 likes

Superuser Contribution Lyrics on my app not showing

Iam using redmi note 9 pro. And my spotify has no lyric feature.. how to eneble it?

  • Newbie
  • Iam using redmi note 9 pro. And my spotify has no lyric feature.. how to eneble it?  
  • Novy
  • Moderator
  • 340 Views
  • 1 replies
  • 0 likes
  • 340 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify blank and cannot login

PlanPremiumCountryIndonesiaDevicePoco X3Operating SystemAndroid 10My Question or IssueI just downloaded spotify and it just blank and i can't login

  • Newbie
  • Plan Premium Country Indonesia Device Poco X3 Operating System Android 10 My Question or Issue I just downloaded spotify and it just blank and i can't login
  • Vasil
  • Moderator
  • 251 Views
  • 1 replies
  • 0 likes
  • Android
  • 251 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Download all playlists and albums

Hi, I'm new to posting on this forum, but have been a Spotify Premium member for at least 8 years. I have seen similar posts, and have Googled this question before posting, and think I know the answer (which is that Spotify don't allow it!) but is it...

  • Casual Listener
  • Hi, I'm new to posting on this forum, but have been a Spotify Premium member for at least 8 years.  I have seen similar posts, and have Googled this question before posting, and think I know th...
  • Kiril
  • Moderator
  • 3701 Views
  • 3 replies
  • 0 likes
  • 3701 Views
  • 3 replies
  • 0 likes

Superuser Contribution Public playlist???

I can't make my playlist public. It says that it is but then it isn't. 

  • Casual Listener
  • I can't make my playlist public. It says that it is but then it isn't. 
  • Alex
  • Spotify Legend
  • 292 Views
  • 1 replies
  • 0 likes
  • 292 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lyrics doesn't work

PlanFamily PremiumCountryChileDeviceSamsung Galaxy s9+Operating SystemAndroid My Question or IssueI have tried many ways to solution this problem, but Lirycs still not working. I opened my sister's account on my device, and Lyrics appeared!!! But whe...

  • Newbie
  • Plan Family Premium Country Chile Device Samsung Galaxy s9+ Operating System Android   My Question or Issue I have tried many ways to solution this problem, but Lirycs still not work...
  • Novy
  • Moderator
  • 974 Views
  • 4 replies
  • 2 likes
  • 974 Views
  • 4 replies
  • 2 likes

Song queue is not editable when using Spotify Connect with Volumio

PlanPremiumDeviceAndroid / Hifiberry / Windows10 My Question or Issue I use Spotify on a wide variety of platforms in my home. Spotify Connect to my Smart TV or Chromecast, Amazon Echo, on the computers (Win10), tablet and smartphone (Android) and mo...

  • Regular
  • Plan Premium Device Android / Hifiberry / Windows10   My Question or Issue   I use Spotify on a wide variety of platforms in my home. Spotify Connect to my Smart TV or Chromecast, Am...
  • 256 Views
  • 0 replies
  • 0 likes
  • 256 Views
  • 0 replies
  • 0 likes

Superuser Contribution Local files are ALL "gone"

PlanPremiumDeviceSamsung Galaxy S8 PlusOperating SystemAndroid 9 My Question or Issue Spotify no longer detects any local files. Those files have not been altered, and I have checked that the detect local files option is turned ON. The app still has ...

  • Newbie
  • Plan Premium Device Samsung Galaxy S8 Plus Operating System Android 9   My Question or Issue   Spotify no longer detects any local files. Those files have not been altered, and I h...
  • Kiril
  • Moderator
  • 419 Views
  • 4 replies
  • 0 likes
  • 419 Views
  • 4 replies
  • 0 likes

Superuser Contribution [Android] "Now Playing" Screen will not show after returning to App

PlanPremiumCountryGermanyDeviceSamsung Galaxy S21 Ultra 5GOperating SystemAndroid 12 My Question or IssueSince about two month ago, I have the following issue which is now getting worse:The problem occurs when I am listening to music or a podcast and...

  • Casual Listener
  • Plan Premium Country Germany Device Samsung Galaxy S21 Ultra 5G Operating System Android 12   My Question or Issue Since about two month ago, I have the following issue which is now ge...
  • Dana1988
  • Newbie
  • 1355 Views
  • 4 replies
  • 1 likes
  • Android
    bug
    Now playing
  • 1355 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution App crashing seconds after startup due to playlist loading

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S22 and Galaxy S9Operating SystemAndroidVersion8.7.18.1138My Question or IssueAfter updating the latest version of Spotify, the app started to crash seconds after startup. First did a "clean reinsta...

  • Newbie
  • Plan Premium Country United States Device Samsung Galaxy S22 and Galaxy S9 Operating System Android Version 8.7.18.1138 My Question or Issue After updating the latest version of Spotify, t...
  • Elena
  • Moderator
  • 675 Views
  • 1 replies
  • 0 likes
  • 675 Views
  • 1 replies
  • 0 likes

Song lags at beginning

Hi there .. .Recently im been experiencing trouble when playing a song, it will "lag" for 1 sec at the begining of the song, and just plays fine rest of the track. This happend to every song i switch to. This accours both on wifi and in my network co...

  • Regular
  • Hi there .. . Recently im been experiencing trouble when playing a song, it will "lag" for 1 sec at the begining of the song, and just plays fine rest of the track. This happend to every song i swit...
  • Kiyoppon15
  • Newbie
  • 1977 Views
  • 3 replies
  • 0 likes
  • 1977 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify wont show local files on Android,

PlanPremiumCountryUKDeviceSamsung Galaxy A02sOperating SystemAndroid My Question or IssueSo I was transferring my local files from one laptop to another because i got a new one, and i put the old one into factory reset. But i forgot to move 4 songs, ...

  • Newbie
  • Plan Premium Country UK Device Samsung Galaxy A02s Operating System Android   My Question or Issue So I was transferring my local files from one laptop to another because i got a new o...
  • jamesrobertwebster
  • Casual Listener
  • 839 Views
  • 2 replies
  • 0 likes
  • Android
    local files
  • 839 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify showing 'Nothing playing', but still playing music and freezing after closing the app.

Even after having the app re-installed after logging out, I log back in to have the same issue of playing songs in my playlists and searches, and them not appearing without the 'Nothing playing' coming up on my Spotify, but still proceeding to play t...

  • Newbie
  • Even after having the app re-installed after logging out, I log back in to have the same issue of playing songs in my playlists and searches, and them not appearing without the 'Nothing playing' comi...
  • Elena
  • Moderator
  • 1158 Views
  • 1 replies
  • 1 likes
  • 1158 Views
  • 1 replies
  • 1 likes

Superuser Contribution Can't log in due to being offline

PlanPremiumCountryUnited KingdomDeviceSamsung Galaxy S10Operating SystemAndroid 12Spotify Version8.7.18.1138 My Question or IssueI am frequently in locations where I cannot stream music, so being offline with downloaded songs is my only way of listen...

  • Casual Listener
  •   Plan Premium Country United Kingdom Device Samsung Galaxy S10 Operating System Android 12 Spotify Version 8.7.18.1138   My Question or Issue I am frequently in locations wher...
  • Elena
  • Moderator
  • 400 Views
  • 1 replies
  • 1 likes
  • 400 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify plays songs not In my playlist

My Question or IssueWhenever I try to listen to my playlist, Spotify plays other songs that are NOT in my playlist. I am very annoyed, I tried many things recommended in order to fix this problem, but the problem is still not fixed. I just want to li...

  • Newbie
  • My Question or Issue Whenever I try to listen to my playlist, Spotify plays other songs that are NOT in my playlist. I am very annoyed, I tried many things recommended in order to fix this problem, ...
  • Mario
  • Spotify Legend
  • 300 Views
  • 1 replies
  • 0 likes
  • 300 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local file not working

PlanPremiumCountryCanadaDeviceLG G6Operating SystemAndroid 9 My Question or IssueI was able to use Spotify to play music in my phone in the local file playlist, however, that function stopped working 3 days ago.I've tried the following solutions:1. R...

  • Casual Listener
  •   Plan Premium Country Canada Device LG G6 Operating System Android 9   My Question or Issue I was able to use Spotify to play music in my phone in the local file playlist, howev...
  • Yordan
  • Moderator
  • 676 Views
  • 5 replies
  • 0 likes
  • 676 Views
  • 5 replies
  • 0 likes

Superuser Contribution Syncing issues on android

PlanPremiumCountryItalyDevicesamsung galaxy s9Operating Systemandroid 10 My Question or IssueHi in the past few days I've noticed some issues using spotify, in particular liked songs don't sync between mobile and desktop and also the "following" coun...

  • Casual Listener
  • Plan Premium Country Italy Device samsung galaxy s9 Operating System android 10   My Question or Issue Hi in the past few days I've noticed some issues using spotify, in particular lik...
  • Vasil
  • Moderator
  • 396 Views
  • 1 replies
  • 0 likes
  • 396 Views
  • 1 replies
  • 0 likes

Superuser Contribution New Phone (android 12), eternal ring when selecting playlist/album or song

PlanPremiumCountryFinlandDeviceSony Xperia 5 IIIOperating SystemLatest android 12 My Question or IssueWhen I installed Spotify from Play-store and started it, I'm unable to play any songs. It just hangs.I have tried each of these steps:Uninstall/Inst...

Screenshot_20220325-214853.png Screenshot_20220325-192032.png
  • Regular
  • Plan Premium Country Finland Device Sony Xperia 5 III Operating System Latest android 12   My Question or Issue When I installed Spotify from Play-store and started it, I'm unable to p...
  • OscarDC
  • Moderator
  • 763 Views
  • 5 replies
  • 1 likes
  • 763 Views
  • 5 replies
  • 1 likes

Superuser Contribution bluetooth problems apps & fitures

hi! when i disconnect the galaxy buds, spotify automatically start playing a song. how can I prevent it? I use a galaxy s22 (android).

  • Visitor
  • hi! when i disconnect the galaxy buds, spotify automatically start playing a song. how can I prevent it? I use a galaxy s22 (android).  
  • Alex
  • Spotify Legend
  • 340 Views
  • 1 replies
  • 0 likes
  • App & Features
  • 340 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify crashes Android Auto when song title contains an emoji

Spotify PremiumUS Samsung Galaxy s10eAndroid 11 and 12 Ever since Coldplay's album "Music of the Spheres" was released, when I try to listen to the album on Spotify with Android Auto, it inevitably ends up crashing Android Auto somehow. The songs wil...

  • Newbie
  • Spotify Premium US   Samsung Galaxy s10e Android 11 and 12   Ever since Coldplay's album "Music of the Spheres" was released, when I try to listen to the album on Spotify with Android...
  • Yordan
  • Moderator
  • 975 Views
  • 1 replies
  • 0 likes
  • 975 Views
  • 1 replies
  • 0 likes