Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
67331 Views
68 replies
26 likes

67331 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28935 Views
5 replies
0 likes

28935 Views
5 replies
0 likes

Superuser Contribution Local files wont transfer to phone from desktop.

I'm trying to sync local files to my phone with spotify, to merge them into my playlists, but note it no longer works. It worked fine before. My phone and desktop pc find each other fine over my network. i can control music on either device for the o...

borgqueenx
Music Fan
I'm trying to sync local files to my phone with spotify, to merge them into my playlists, but note it no longer works. It worked fine before. My phone and desktop pc find each other fine ove...
2021-04-12 5:33:44 PM
2021-04-14 1:55:14 AM
CarlosE
Moderator
393 Views
1 replies
0 likes

393 Views
1 replies
0 likes

Superuser Contribution Spotify keeps randomly playing music on a device - without being open

Yet another showstopping bug from the stupid cunts at Spotify. When I try to play Spotify on another device - like my old iPhone - it'll play for a moment then switch to my Android. When I do things with my Android phone - like disconnecting/connecti...

swanky-n-spanky
Roadie
Yet another showstopping bug from the stupid cunts at Spotify. When I try to play Spotify on another device - like my old iPhone - it'll play for a moment then switch to my Android. When I d...
2021-04-04 4:50:47 PM
2021-04-13 9:12:17 PM
CarlosE
Moderator
513 Views
3 replies
0 likes

513 Views
3 replies
0 likes

Superuser Contribution Playlist & Folder Sorting Issue

PlanPremiumCountryUSA DeviceSamsung Galaxy S10Operating SystemOne UI 1.1Android 9 iPhone 6iOS 12 My Question or IssueMy playlists are being rearranged by Spotify automatically. This is disorienting as I have a particular system of finding the playlis...

SustainedNote
Gig Goer
Plan Premium Country USA Device Samsung Galaxy S10 Operating System One UI 1.1 Android 9 iPhone 6 iOS 12 My Question or Issue My playlists are being rearranged by ...
2019-06-30 6:25:23 PM
2021-04-13 7:21:06 PM
CarlosE
Moderator
6525 Views
14 replies
9 likes
folders
Playlists
Sorting Playlists

6525 Views
14 replies
9 likes

Superuser Contribution Volume buttons on Note 20 Ultra are controlling the volume of Spotify playing on my Desktop PC

PlanPremiumCountryUSADeviceNote 20 UltraOperating SystemAndroid My Question or IssueAs the title says, when audio is playing on my desktop PC, using the volume buttons on my phone will often control the Spotify PC playback volume instead of my phone'...

Outcahst
Visitor
Plan Premium Country USA Device Note 20 Ultra Operating System Android My Question or Issue As the title says, when audio is playing on my desktop PC, using the volume buttons on my ...
2021-04-11 7:19:53 PM
2021-04-13 6:44:14 PM
Eni
Moderator
310 Views
1 replies
0 likes

310 Views
1 replies
0 likes

[Mobile] Stop Mobile App from Turning Repeat on Automatically for Playlists and Albums

I've contacted support multiple times to verify that this is not a bug - instead - this is intended behavior. I've only experienced it on the mobile app, but it happens constantly. I have "Automatic Playback" turned off, which should be enough to sto...

sovrrn
Newbie
I've contacted support multiple times to verify that this is not a bug - instead - this is intended behavior. I've only experienced it on the mobile app, but it happens constantly. I have "A...
2021-04-13 6:21:00 PM
534 Views
0 replies
3 likes
Mobile

534 Views
0 replies
3 likes

Superuser Contribution Order of playlists not syncing between devices . . .

PlanPremiumCountryUSADeviceFire HD Tablet, Windows laptop, iPhone 11Operating SystemFire OS 5.3.7.0, Windows 10, iOS 13.4My Question or IssueI see many posts about the order of songs within a playlist, but my problem is with the ORDER OF PLAYLISTS th...

Nightflyre9
Music Fan
Plan Premium Country USA Device Fire HD Tablet, Windows laptop, iPhone 11 Operating System Fire OS 5.3.7.0, Windows 10, iOS 13.4 My Question or Issue I see many posts about the order of song...
2020-03-28 4:17:06 AM
2021-04-13 10:05:34 AM
Nightflyre9
Music Fan
2691 Views
8 replies
3 likes

2691 Views
8 replies
3 likes

Superuser Contribution group sessions

i cant seem to join group sessions.whenever i try to join a group session, i receive a pop-up stating that the session is full, despite its maximum capacity of 6 listeners and the session only containing 3 people (with the creator of the session incl...

chizuru
Visitor
i cant seem to join group sessions. whenever i try to join a group session, i receive a pop-up stating that the session is full, despite its maximum capacity of 6 listeners and the session only cont...
2021-04-10 1:59:27 PM
2021-04-12 10:16:10 PM
Eni
Moderator
336 Views
1 replies
0 likes

336 Views
1 replies
0 likes

Solved!!Superuser Contribution Where to find the logs of the app ?

DeviceSamsung Galaxy A51Operating SystemAndroid 11My Question or IssueWhere can I find the logs of the Spotify app ?

Arysha
Visitor
Device Samsung Galaxy A51 Operating System Android 11 My Question or Issue Where can I find the logs of the Spotify app ?
2021-04-09 3:01:52 PM
2021-04-11 8:18:23 PM
Novy
Moderator
3089 Views
1 replies
1 likes

3089 Views
1 replies
1 likes

Superuser Contribution Premium account not working on Fairphone 3+

PlanPremiumCountryFranceDeviceFairphone 3+Operating SystemAndroid 10 My Question or Issue The premium account is not working. I can connect my account, browse my playlist, my history when I cannot play a song. it stays stuck.I tried to connect with a...

apupier
Casual Listener
Plan Premium Country France Device Fairphone 3+ Operating System Android 10 My Question or Issue The premium account is not working. I can connect my account, browse my playl...
2021-01-12 9:57:39 AM
2021-04-11 4:45:21 PM
Ver
Spotify Legend
1385 Views
9 replies
1 likes

1385 Views
9 replies
1 likes

Solved!! New interface: daily mixes are missing, only one playlist per category

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryAustraliaDeviceOnePlus 7Operating SystemAndroid 10 My Question or Issue After the most recent update, the Home scr...

elmt
Newbie
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Australia Device OnePlus 7 Operating System Androi...
2021-04-08 9:44:45 PM
2021-04-10 12:21:15 PM
samen-ovs
Visitor
2048 Views
2 replies
2 likes

2048 Views
2 replies
2 likes

Superuser Contribution Can't open menus on downloaded songs

PlanFree/PremiumCountryUnited statesDeviceGalaxy s9+Operating SystemAndroid 10 My Question or Issue The menu will not open on songs when I have them downloaded to my phone and have service but it just keeps saying "Go online to see menu". A downloade...

Jophillips43
Casual Listener
Plan Free/Premium Country United states Device Galaxy s9+ Operating System Android 10 My Question or Issue The menu will not open on songs when I have them downloaded to my p...
2021-04-09 6:13:55 AM
2021-04-10 9:25:14 AM
Mihail
Spotify Legend
644 Views
3 replies
0 likes
Connection issues on app
connection problems
downloaded songs
downloaded songs won't play
Menu broken

644 Views
3 replies
0 likes

Android seach istn working

Why?

TimoMyName
Visitor
Why?
2021-04-09 11:54:46 PM
254 Views
0 replies
0 likes

254 Views
0 replies
0 likes

Superuser Contribution [mobile App] skip button for fast forward/back 10 ou 15sec needed since years !

PlanPremiumCountrySwitzerlandDeviceSamsung Galaxy S10+Operating SystemAndroid 11 My Question: Is it so difficult to implement this feature ?People ask for it since years in the community forum and I don't understand why it's not developped by Spotify...

christian_1217
Visitor
Plan Premium Country Switzerland Device Samsung Galaxy S10+ Operating System Android 11 My Question: Is it so difficult to implement this feature ? People ask for it since y...
2021-04-08 3:08:47 PM
2021-04-09 6:25:06 PM
CarlosE
Moderator
695 Views
1 replies
0 likes

695 Views
1 replies
0 likes

Superuser Contribution Car View Turn Back On After Restart

PlanPremiumCountry DeviceOnePlus Pro 9Operating SystemAndroid 11 My Question or Issue I turn off car view in the setting then when I quit and restart the Spotify App it's set back to Only in Car... I've set it to Never numerous times but quiting the ...

Mmaxwell7281
Regular
Plan Premium Country Device OnePlus Pro 9 Operating System Android 11 My Question or Issue I turn off car view in the setting then when I quit and restart the ...
2021-04-05 5:09:47 PM
2021-04-09 1:38:02 AM
CarlosE
Moderator
717 Views
3 replies
0 likes

717 Views
3 replies
0 likes

Superuser Contribution NOTE 10 plus and watch 3 sync issue

PlanFamily PremiumCountryAustraliaDeviceSamsung Note 10+ 5GSamsung watch 3 LTEOperating SystemAndroid 10 My Question or IssueJust noticed recently that when I use my watch in remote mode to play back music from a Bluetooth dongle in my car, that the ...

DUROS1394
Casual Listener
Plan Family Premium Country Australia Device Samsung Note 10+ 5G Samsung watch 3 LTE Operating System Android 10 My Question or Issue Just noticed recently that when I use m...
2020-10-03 1:45:36 AM
2021-04-08 12:16:28 AM
CarlosE
Moderator
597 Views
3 replies
0 likes

597 Views
3 replies
0 likes

Superuser Contribution Can not watch Joe Rogan Experience

PlanFreeCountryGeorgiaDeviceSamsung Galaxy a40Operating System Android 10 My Question or IssueOnly audio is available, I have tried 3 different devices, Android, iOS, windows PC, phones are both updated to the latest versions, also tried clean reinst...

giotev
Casual Listener
Plan Free Country Georgia Device Samsung Galaxy a40 Operating System Android 10 My Question or Issue Only audio is available, I have tried 3 different devices, And...
2021-03-04 7:42:55 PM
2021-04-08 9:53:02 PM
CarlosE
Moderator
538 Views
3 replies
1 likes

538 Views
3 replies
1 likes

Superuser Contribution [Android Auto] Playlist List itself loads very slowly

PlanPremiumCountryUSADeviceSamsung Galaxy 7Operating SystemAndroid Android Auto - connected via USB cableSpotify Version: 8.6.14.975 My Question or IssueThis may or may not be related to a defect that was fixed recently regarding large playlists not ...

William321
Regular
Plan Premium Country USA Device Samsung Galaxy 7 Operating System Android Android Auto - connected via USB cable Spotify Version: 8.6.14.975 My Question or Issue This may or ...
2021-04-07 1:56:33 PM
2021-04-08 7:25:28 PM
CarlosE
Moderator
506 Views
3 replies
0 likes

506 Views
3 replies
0 likes

can't share my spotify music on instagram story

PlanFreeCountryPhilippinesSamsung J5 Prime, Cherry Mobile Flare Tab ProOperating System(Android 6.0.1 , Android 9 ) My Question or IssueI can't share my spotify music on instagram story. Both apps reinstalled and updated... I allowed all permisions f...

emi14
Newbie
Plan Free Country Philippines Samsung J5 Prime, Cherry Mobile Flare Tab Pro Operating System (Android 6.0.1 , Android 9 ) My Question or Issue I can't share my spotify music on ...
2021-04-08 10:08:20 AM
2021-04-08 6:12:18 PM
Bittencourt
Spotify Star
426 Views
1 replies
0 likes

426 Views
1 replies
0 likes

No difference between high quality and low quality on android app

Hi, I've been using spotify for a long time now but never got this problem.When I started listening on spotify some days ago I suddenly realized that the music was a little weird. I listened to some music and I found out that the music was not of ric...

Shabd
Regular
Hi, I've been using spotify for a long time now but never got this problem. When I started listening on spotify some days ago I suddenly realized that the music was a little weird. I listened...
2021-04-08 5:24:53 PM
563 Views
0 replies
0 likes

563 Views
0 replies
0 likes

Superuser Contribution Music Downloaded Over Cellular Network Even When Download Using Cellular Is Off

PlanPremiumCountryCanadaDeviceSamsung Galaxy S21 UltraOperating SystemAndroid 11 My Question or IssueI recently migrated to a Samsung Galaxy S21 Ultra and I was out on a walk using the app. I doubled checked that the "Download Using Cellular" was tur...

OzZy_RAiD
Casual Listener
Plan Premium Country Canada Device Samsung Galaxy S21 Ultra Operating System Android 11 My Question or Issue I recently migrated to a Samsung Galaxy S21 Ultra and I was out on a walk...
2021-03-24 9:27:11 AM
2021-04-08 3:46:10 PM
Ivan
Spotify Legend
1276 Views
9 replies
0 likes
Cellular Download
Download Using Cellular
Mobile Download

1276 Views
9 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Android

Forum Posts