Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • 0x8EFABE4E
  • Newbie
  • 55408 Views
  • 68 replies
  • 25 likes
  • 55408 Views
  • 68 replies
  • 25 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Sumit_Ghosh
  • Casual Listener
  • 27798 Views
  • 5 replies
  • 0 likes
  • 27798 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify stops playing after x seconds

PlanPremiumCountryNetherlandsDevicesamsung galaxy S20 UltraOperating Systemandroid 10 updated to last version My Question or Issueafter an android update a few days back spotify stops playing after about 20 to 30 seconds, if you push play it resumes....

  • Casual Listener
  •   Plan Premium Country Netherlands Device samsung galaxy S20 Ultra Operating System android 10 updated to last version   My Question or Issue after an android update a few days b...
  • Jeremy
  • Spotify Legend
  • 1404 Views
  • 4 replies
  • 0 likes
  • 1404 Views
  • 4 replies
  • 0 likes

Superuser Contribution Songs stop plaing

Premium for family CountryKazakhstan DeviceSamsung Galaxy a 8+ (2018)Operating SystemAndroid 9 My Question or IssueI have an issue, after new updates for android music stopped playing. But searching for new track or album is still working. I hope you...

  • Casual Listener
  •   Premium for family  Country Kazakhstan  Device Samsung Galaxy a 8+ (2018) Operating System Android 9   My Question or Issue I have an issue,  after new updates fo...
  • Mihail
  • Spotify Legend
  • 475 Views
  • 4 replies
  • 0 likes
  • 475 Views
  • 4 replies
  • 0 likes

Superuser Contribution [Android] Icons are broken

PlanPremiumCountry DeviceXiaomi Mi9TOperating SystemAndroid 11 My Question or IssueAfter updating OS to Android 11 i have the icons look like this, re-install wont help

  • Visitor
  • Plan Premium Country   Device Xiaomi Mi9T Operating System Android 11   My Question or Issue After updating OS to Android 11 i have the icons look like this, re-install wont help ...
  • Ivan
  • Spotify Legend
  • 461 Views
  • 1 replies
  • 0 likes
  • 461 Views
  • 1 replies
  • 0 likes

Superuser Contribution Google assistant 'resume music on spotify' issue

PlanPremiumCountryUKDevicePixel 5, Pixel Buds 2020 Google Nest HubOperating SystemAndroid 11/Google assistant My Question or IssuePreviously, using Spotify Connect, the commands 'resume music on spotify' or 'resume spotify' would restart whatever I'd...

  • Casual Listener
  • Plan Premium Country UK Device Pixel 5, Pixel Buds 2020 Google Nest Hub Operating System Android 11/Google assistant   My Question or Issue Previously, using Spotify Connect, the comma...
  • Mihail
  • Spotify Legend
  • 1493 Views
  • 1 replies
  • 1 likes
  • 1493 Views
  • 1 replies
  • 1 likes

Solved!! No operation possible in the app

PlanPremiumCountryThe Netherlands DeviceSamsung Galaxy Note 20 ultra Operating SystemAndroid My Question or IssueSame problem again. The title being played is not visible. No operation such as stop, forward, back is possible.

  • Casual Listener
  • Plan Premium Country The Netherlands  Device Samsung Galaxy Note 20 ultra  Operating System Android    My Question or Issue Same problem again. The title being played is...
  • Billy-J
  • Spotify Star
  • 505 Views
  • 5 replies
  • 0 likes
  • 505 Views
  • 5 replies
  • 0 likes

Superuser Contribution Dissapointing accessibility features on Android application

PlanPremiumCountryAustraliaDeviceGoogle Pixel 4aOperating SystemAndroid version 11 My Question or IssueI've just gone from iOS to Android and I'm loving it.. except for the poorly designed rendition of the Spotify app. Not being able to queue tracks,...

  • Newbie
  • Plan Premium Country Australia Device Google Pixel 4a Operating System Android version 11   My Question or Issue I've just gone from iOS to Android and I'm loving it.. except for the p...
  • Ver
  • Spotify Legend
  • 319 Views
  • 1 replies
  • 0 likes
  • 319 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution "e" before song title

I've noticed that if I'm not online, sings that I've downloaded to playlists that start with an e, don't play?PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My ...

  • Regular
  • I've noticed that if I'm not online, sings that I've downloaded to playlists that start with an e, don't play? Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro l...
  • Ver
  • Spotify Legend
  • 2479 Views
  • 5 replies
  • 0 likes
  • Other
  • 2479 Views
  • 5 replies
  • 0 likes

[Android][Developer] Sleep mode

I love that you can put a timer on podcasts to switch off after a certain time, then I can listen as I fall asleep. Please please can we have the same with music??

  • Visitor
  • I love that you can put a timer on podcasts to switch off after a certain time, then I can listen as I fall asleep. Please please can we have the same with music??
  • 183 Views
  • 0 replies
  • 0 likes
  • Android
    Developer
  • 183 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify won't allow me to use bluetooth to pause

PremiumUnited States Pixel 3aAndroid 11 I have recently found that Spotify doesn't allow for pausing, skip trick, or go back a track using Bluetooth headphone buttons. I can hit the button for play which successfully causes it to play, but the button...

  • Visitor
  • Premium United States   Pixel 3a Android 11   I have recently found that Spotify doesn't allow for pausing, skip trick, or go back a track using Bluetooth headphone but...
  • Alex
  • Spotify Legend
  • 2489 Views
  • 1 replies
  • 0 likes
  • 2489 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playing liked songs stops playback

PlanPremiumCountryThe NetherlandsDevicePc and PhoneOperating SystemWindows 10 + Android 9My Question or IssueSo, I'm aware that Spotify for Windows is awfully slow with syncing the liked songsI like on my android app. This never was a problem for me,...

  • Casual Listener
  • Plan Premium Country The Netherlands Device Pc and Phone Operating System Windows 10 + Android 9 My Question or Issue So, I'm aware that Spotify for Windows is awfully slow with syncing the ...
  • Ver
  • Spotify Legend
  • 1025 Views
  • 3 replies
  • 0 likes
  • 1025 Views
  • 3 replies
  • 0 likes

Superuser Contribution my data is using 5x what is should be using when streaming

I'm on a premium plan, using an S9 galaxy. I've been paying for about 4 years. When streaming spotify and using my phones data, the data usage is abnormally high. I have the cellular streaming setting to "very high" and it has been like that for year...

  • Newbie
  • I'm on a premium plan, using an S9 galaxy.  I've been paying for about 4 years.   When streaming spotify and using my phones data, the data usage is abnormally high.  I have the cell...
  • Jeremy
  • Spotify Legend
  • 359 Views
  • 1 replies
  • 0 likes
  • 359 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song Length/Display Error

PlanPremium CountryUSA DeviceSamsung Galaxy S20+ Operating SystemAndroid 10 My Question or IssueSo, this is sort of a strange issue to describe, but I've been having it for several weeks. At random intervals, my phone will get stuck showing a singula...

  • Visitor
  • Plan Premium   Country USA   Device Samsung Galaxy S20+   Operating System Android 10   My Question or Issue So, this is sort of a strange issue to describe, but I've...
  • Ivan
  • Spotify Legend
  • 1120 Views
  • 1 replies
  • 0 likes
  • Android
    display
    Glitch
    Mobile
    s20+
  • 1120 Views
  • 1 replies
  • 0 likes

Lyrics is cut off when font size and display size are large.

PlanFreeCountryTaiwan DeviceGoogle Pixel 4a (non 5G)Operating SystemAndroid 11Spotify Version8.5.82.894 My Question or IssueMy synchrony lyrics is cut off when I set my font size and display size into large.I showed the difference between default fon...

  • Casual Listener
  • Plan Free Country Taiwan   Device Google Pixel 4a (non 5G) Operating System Android 11 Spotify Version 8.5.82.894   My Question or Issue My synchrony lyrics is cut off whe...
  • songassistant
  • Composer
  • 3612 Views
  • 2 replies
  • 0 likes
  • Android
    lyrics
  • 3612 Views
  • 2 replies
  • 0 likes

Solved!! Behind the Lyrics cutoff - Moto Z Play

Please fix the lyrics being cut off. I cannot see the last one or two lines or they are cut in the middle.This way i cannot enjoy the behind the lyrics feature, and i pay for premium, and this way cannot fully use the spotify service i paid for.In th...

  • Casual Listener
  • Please fix the lyrics being cut off. I cannot see the last one or two lines or they are cut in the middle. This way i cannot enjoy the behind the lyrics feature, and i pay for premium, and this way ...
  • songassistant
  • Composer
  • 1531 Views
  • 6 replies
  • 0 likes
  • Behind the lyrics
  • 1531 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Podcast is downloaded but needs internet to play

PlanPremiumCountryUnited StatesDevicePixel 4 XLOperating SystemAndroid 11My Question or IssueI was listening to a Joe Rogan episode that I had downloaded and it stopped playing while I was running. (Where I live the service is spotty so I always down...

  • Casual Listener
  • Plan Premium Country United States Device Pixel 4 XL Operating System Android 11 My Question or Issue I was listening to a Joe Rogan episode that I had downloaded and it stopped playing whil...
  • Alex
  • Spotify Legend
  • 9002 Views
  • 3 replies
  • 0 likes
  • 9002 Views
  • 3 replies
  • 0 likes

Superuser Contribution Samsung lockscreen switches between showing album art and not showing album art

PlanPremiumCountryUSADeviceSamsung J3 StarOperating SystemAndroidMy Question or IssueWhenever I listen to music on my phone, it switches between showing standard text and showing the album art with the name of the song on my lockscreen. I would like ...

  • Visitor
  • Plan Premium Country USA Device Samsung J3 Star Operating System Android My Question or Issue Whenever I listen to music on my phone, it switches between showing standard text and showing th...
  • Ivan
  • Spotify Legend
  • 903 Views
  • 1 replies
  • 0 likes
  • 903 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android App Breaks when Using Smartwatch in Remote Mode

PlanPremium DeviceTested on Samsung Galaxy S9 and Samsung Galaxy S20Operating SystemAndroid 10 Info about Smartwatch:Samsung Galaxy Watch 3, One UI Watch version 2.0, Tizen version 5.5.0.1 When I have the Spotify App installed on my smartwatch, and u...

  • Visitor
  • Plan Premium   Device Tested on Samsung Galaxy S9 and Samsung Galaxy S20 Operating System Android 10   Info about Smartwatch: Samsung Galaxy Watch 3, One UI Watch version 2.0, Tize...
  • Alex
  • Spotify Legend
  • 429 Views
  • 1 replies
  • 2 likes
  • 429 Views
  • 1 replies
  • 2 likes

Superuser Contribution "no internet connection" in Adroid, but i have data conectivity

Plan Free Country Spain (Movistar) Device OnePlus 5T Operating System Android 10 (Oxygen 10.0) My Question or IssueIn BETA version, I get the "no internet connection" warning but I have 4G or WiFi connectivity, Spotify doesn't download anything, no m...

  • Casual Listener
  • Plan Free   Country Spain (Movistar)   Device OnePlus 5T   Operating System Android 10 (Oxygen 10.0)   My Question or Issue In BETA version, I get the "no internet connec...
  • Ver
  • Spotify Legend
  • 357 Views
  • 1 replies
  • 0 likes
  • 357 Views
  • 1 replies
  • 0 likes

Constantly having two Spotify pop-ups in notification bar

PlanPremiumCountryGermany DeviceHuawei Nova 2Operating SystemAndroid 8.0 My Question or IssueRecently Spotify is constantly showing two pop-ups when I pull the notification bar down, one the regular music player with the buttons and title info, and t...

  • Casual Listener
  • Plan Premium Country Germany  Device Huawei Nova 2 Operating System Android 8.0   My Question or Issue Recently Spotify is constantly showing two pop-ups when I pull the notificat...
  • Emilia_8
  • Community Legend
  • 2881 Views
  • 1 replies
  • 0 likes
  • 2881 Views
  • 1 replies
  • 0 likes

Superuser Contribution Slow App

Hello! I have been using my Spotify app for a few years now. I have an android Huawei device and it works perfectly fine, except for my Spotify App. We use a Spotify premium Family membership with the 4 of us and for everyone in my family it works gr...

  • Visitor
  • Hello!  I have been using my Spotify app for a few years now. I have an android Huawei device and it works perfectly fine, except for my Spotify App. We use a Spotify premium Family membership ...
  • nerfherder492
  • Visitor
  • 6478 Views
  • 6 replies
  • 11 likes
  • 6478 Views
  • 6 replies
  • 11 likes