Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
46486 Views
66 replies
25 likes

46486 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
879763 Views
11 replies
51 likes
Android
Guide
Troubleshooting

879763 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26838 Views
4 replies
0 likes

26838 Views
4 replies
0 likes

Superuser Contribution Playback Quality Issue

PlanPremiumCountryUSADeviceLG G5Operating SystemAndroid IssueSo this may end up being a common issue that's just difficult to search for, let alone describe.For some reason, the audio playback on my phone will cap out at, what sounds like, "low quali...

Sygfreid
Newbie
Plan Premium Country USA Device LG G5 Operating System Android Issue So this may end up being a common issue that's just difficult to search for, let alone describe. For some reas...
2020-08-08 11:48:02 PM
2020-08-09 2:41:53 PM
Mario
Spotify Legend
544 Views
1 replies
0 likes
Playback Quality

544 Views
1 replies
0 likes

Superuser Contribution Can't add albums to playlist

PlanPremiumCountry DevicePixel 4XLOperating SystemAndroid 10 My Question or IssueI can't add full albums to playlists. This issue is supposed to be fixed per a thread from 2019, but it's still not working.

lainemac
Visitor
Plan Premium Country Device Pixel 4XL Operating System Android 10 My Question or Issue I can't add full albums to playlists. This issue is supposed to be fixed per a thread fr...
2020-08-09 7:12:35 AM
2020-08-09 1:02:03 PM
Ivan
Spotify Legend
1014 Views
1 replies
0 likes

1014 Views
1 replies
0 likes

Liked albums not showing on mobil

PlanPremiumCountryIsraelDeviceXioami mi 9 LiteOperating SystemAndroid My Question or IssueHi,In the mobile app, I cant see al my liked albums, but the last 5 recent liked ones. On PC I can see all the albums as usual.Any fix?

maorwtf
Visitor
Plan Premium Country Israel Device Xioami mi 9 Lite Operating System Android My Question or Issue Hi, In the mobile app, I cant see al my liked albums, but the last 5 recent liked o...
2020-08-09 10:28:17 AM
2020-08-09 12:02:55 PM
SoundShots
Composer
421 Views
1 replies
0 likes

421 Views
1 replies
0 likes

Solved!!Superuser Contribution Unable to login to spotify on android app

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI've been using spotify on my iphone, which is now broken so I switched to android phone and ...

_hc7-mcuj9tr9
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I've be...
2020-08-09 9:40:28 AM
2020-08-09 11:38:07 AM
Elena
Moderator
3313 Views
1 replies
1 likes

3313 Views
1 replies
1 likes

Superuser Contribution Spotify bluetooth / Videollamada Movil

Se puede reproducir Spotify por un parlante bluetooth y al mismo tiempo realizar una videollamada por whatsapp que se escuche por el movil? Es decir, que la musica suene por el parlante y la videollamada por el audio del telefono al mismo tiempo.

Yanko619
Visitor
Se puede reproducir Spotify por un parlante bluetooth y al mismo tiempo realizar una videollamada por whatsapp que se escuche por el movil? Es decir, que la musica suene por el parlante y la...
2020-08-07 4:39:23 AM
2020-08-09 11:32:18 AM
Elena
Moderator
1655 Views
1 replies
0 likes

1655 Views
1 replies
0 likes

Solved!! Log in Issue

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI'm unable to log in to Spotify App via Facebook and E-mail address. I tried to reset the pas...

Max_Thewolfy
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I'm una...
2020-08-09 6:26:39 AM
2020-08-09 7:28:59 AM
Max_Thewolfy
Casual Listener
864 Views
2 replies
1 likes

864 Views
2 replies
1 likes

tracks from another album when shuffling an album

PlanFreeCountryRussiaDeviceXiaom Redmi Note7Operating SystemAndroid My Question or IssueWhy, when I start listening to the artist's album, the tracks from other albums get into the playlist?

AIBSG
Visitor
Plan Free Country Russia Device Xiaom Redmi Note7 Operating System Android My Question or Issue Why, when I start listening to the artist's album, the tracks from other album...
2020-07-29 8:28:48 PM
2020-08-09 5:28:00 AM
Billy-J
Spotify Star
298 Views
1 replies
0 likes

298 Views
1 replies
0 likes

Solved!! [Premium member] Is it possible to play an album without shuffling it?

PlanPremiumCountryUnited StatesDevice(Samsung Galaxy Note10+) My Question or IssueI know that you can turn off Shuffle once an album is already playing, but that doesn't help. The only way to play an album, is to hit the big green 'shuffle play' butt...

Plausiblejosh
Visitor
Plan Premium Country United States Device (Samsung Galaxy Note10+) My Question or Issue I know that you can turn off Shuffle once an album is already playing, but that doesn't help. Th...
2020-08-04 9:18:34 PM
2020-08-09 5:16:32 AM
Billy-J
Spotify Star
489 Views
2 replies
0 likes

489 Views
2 replies
0 likes

Can't view notification and view wrong name

PlanPremium CountryUkraine DeviceGalaxy S10 G9730 Snapdragon Operating SystemAndroid 10 My Question or IssueWhen I start playing music - music are playing, but notification doesn't view and in app doesn't view player or view wrong name of song, also ...

DrawN777
Visitor
Plan Premium Country Ukraine Device Galaxy S10 G9730 Snapdragon Operating System Android 10 My Question or Issue When I start playing music - music are playin...
2020-08-08 2:12:24 PM
2020-08-09 5:09:39 AM
Billy-J
Spotify Star
441 Views
1 replies
0 likes

441 Views
1 replies
0 likes

Lyrics Issue

PlanPremiumCountryMalaysiaDeviceXiaomi Mi Note 10Operating SystemAndroid 10 My Question or IssueLyrics is still not showing up in my Spotify app and i dont have any settings about it. I know that Spotify just rolled out the lyrics function in few cou...

user-removed
Visitor
Plan Premium Country Malaysia Device Xiaomi Mi Note 10 Operating System Android 10 My Question or Issue Lyrics is still not showing up in my Spotify app and i dont have any settings ...
2020-08-03 4:27:53 PM
2020-08-09 4:50:20 AM
Billy-J
Spotify Star
832 Views
5 replies
2 likes

832 Views
5 replies
2 likes

Weird Problem

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

SilversK
Casual Listener
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbo...
2020-08-08 7:04:39 AM
2020-08-08 5:55:44 PM
SilversK
Casual Listener
823 Views
1 replies
0 likes

823 Views
1 replies
0 likes

Spotify Crashes When Attempting to View Storage Options

Hi, I am currently using a Galaxy Note 4 running android 5.1.1.. I've noticed that when in the options of Spotify if I press on "Storage" to switch where my downloads go the app crashes. When I press Storage, the app says it is checking both internal...

user-removed
Visitor
Hi, I am currently using a Galaxy Note 4 running android 5.1.1.. I've noticed that when in the options of Spotify if I press on "Storage" to switch where my downloads go the app crashes. Whe...
2020-08-05 5:44:53 PM
2020-08-08 5:21:35 PM
user-removed
Not applicable
573 Views
4 replies
1 likes

573 Views
4 replies
1 likes

Liked Songs playlist won't show on Android, and now it says my library is full so I can't like songs

PlanPremium CountryUnited States DeviceSamsung s9+Operating SystemAndroid (9.0?) My Question or IssueFor the last few weeks, when I click my "liked songs" playlist on mobile, it shows nothing. I have tried clicking "clear filter" and such, and restar...

sheastadium0
Newbie
Plan Premium Country United States Device Samsung s9+ Operating System Android (9.0?) My Question or Issue For the last few weeks, when I click my "liked songs" p...
2020-08-08 1:49:33 AM
2020-08-08 4:04:00 PM
SoundShots
Composer
400 Views
1 replies
0 likes

400 Views
1 replies
0 likes

Unable to view the list of songs of an artist or album or play demos.

PlanFreeCountryUSADeviceSamsungOperating SystemAndroid Oreo My Question or IssueWhenever I want to view a new song, what I would usually do is go to the artist's page and click the small list of songs that appears near the middle of the page, underne...

Plaguedoctor
Casual Listener
Plan Free Country USA Device Samsung Operating System Android Oreo My Question or Issue Whenever I want to view a new song, what I would usually do is go to the artist's...
2020-07-31 5:10:57 PM
2020-08-08 8:04:44 AM
gracep0708
Visitor
914 Views
2 replies
1 likes

914 Views
2 replies
1 likes

Superuser Contribution Spotify stops immediately on samsung S9 Android 10

PlanPremiumCountryBelgiumDeviceSammsung S9Operating SystemAndroid 10 My Question or Issue Immediately after starting the psotify app, it shuts down, without any message. I already tried:- rebooting- clearing cache and data- removing/reinstalling the ...

Timonius
Casual Listener
Plan Premium Country Belgium Device Sammsung S9 Operating System Android 10 My Question or Issue Immediately after starting the psotify app, it shuts down, without any messag...
2020-07-13 9:52:31 AM
2020-08-08 7:22:29 AM
beady
Casual Listener
1006 Views
7 replies
1 likes

1006 Views
7 replies
1 likes

Solved!!Superuser Contribution App crashes when trying to select Storage option.

PlanPremiumCountryUSDeviceLG Stylo 2 VOperating SystemAndroidMy Question or IssueI recently put in a larger SD card since the last was pitifully small and the internal storage is close to full. Wanting to move my ~8 gb of songs to the SD card I went ...

Wyldbob117
Casual Listener
Plan Premium Country US Device LG Stylo 2 V Operating System Android My Question or Issue I recently put in a larger SD card since the last was pitifully small and the internal storage is cl...
2020-07-28 8:56:22 AM
2020-08-08 4:48:17 AM
Torques
Visitor
3073 Views
4 replies
0 likes

3073 Views
4 replies
0 likes

Android Tablet (Samsung Tab S6) no longer plays songs, & everything is grayed out.

PlanPremiumCountryUSADeviceSamsung Tab S6 (Phone works - LGV35 Thin Q)Operating System My Question or IssueUp until today, Spotify worked perfectly on my Tablet. Today, I can open the app and be logged in, but every song on the app is gray, missing t...

Ajmcc
Casual Listener
Plan Premium Country USA Device Samsung Tab S6 (Phone works - LGV35 Thin Q) Operating System My Question or Issue Up until today, Spotify worked perfectly on my Tablet. Today, I can o...
2020-08-06 4:39:57 AM
2020-08-08 1:39:04 AM
Ajmcc
Casual Listener
1904 Views
2 replies
0 likes

1904 Views
2 replies
0 likes

App does not work unless it is open and active on the screen

Planpremium familyCountryspain DeviceREDMI S2 2018Operating System Android Oreo My Question or IssueApp does not work unless it is open and active on the screen, cant do anything else but have it on the screen open, forget about doing anything else i...

kiwipon
Visitor
Plan premium family Country spain Device REDMI S2 2018 Operating System Android Oreo My Question or Issue App does not work unless it is open and active on...
2020-08-07 1:02:10 PM
2020-08-07 11:02:24 PM
agarcia9303
Visitor
567 Views
1 replies
1 likes
app problems

567 Views
1 replies
1 likes

Solved!!Superuser Contribution Liked songs no longer play or download to the Android, latest beta

PlanPremiumCountryUSA DeviceOnePlus 8 Pro and OnePlus 7 ProOperating SystemAndroid 10 My Question or IssueEver sine last two Android spotify betacurrently 8.5.70.848Liked Songs section:-doesn't play on any songs clicked-shuffle button at the top does...

notspotify
Casual Listener
Plan Premium Country USA Device OnePlus 8 Pro and OnePlus 7 Pro Operating System Android 10 My Question or Issue Ever sine last two Android spotify beta currently 8.5.70.8...
2020-08-03 12:52:57 AM
2020-08-07 6:08:28 PM
notspotify
Casual Listener
679 Views
4 replies
0 likes

679 Views
4 replies
0 likes

Superuser Contribution Autoplay not working on playlists (Android + Windows)

PlanPremiumCountrySerbiaDeviceSamsung Galaxy S10/ASUS LaptopOperating SystemAndroid 10/ Windows 10 My Question or IssueMy account is set to "autoplay" and although I read that it works on playlists AND radio, on both my phone and laptop, when I reach...

Miljan1982
Regular
Plan Premium Country Serbia Device Samsung Galaxy S10/ASUS Laptop Operating System Android 10/ Windows 10 My Question or Issue My account is set to "autoplay" and although I read tha...
2020-07-20 9:55:43 PM
2020-08-07 2:40:34 PM
Miljan1982
Regular
3443 Views
11 replies
1 likes
Android
autoplay
Playlists
Windows

3443 Views
11 replies
1 likes

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