Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
50805 Views
66 replies
25 likes

50805 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
881481 Views
11 replies
51 likes
Android
Guide
Troubleshooting

881481 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
27274 Views
4 replies
0 likes

27274 Views
4 replies
0 likes

Unlock artist

PlanPremium (student)CountryItalyDeviceMi 9 liteOperating SystemAndroid 10 My Question or IssueHi, i accidentally block an artist (AC DC) on android app, and now i can't listen to them on pc. I tried to unlock them on the app, but when i reopen the a...

Ifrit1994
Casual Listener
Plan Premium (student) Country Italy Device Mi 9 lite Operating System Android 10 My Question or Issue Hi, i accidentally block an artist (AC DC) on android app, and now i ca...
2020-08-13 11:42:41 PM
2020-08-14 3:25:26 PM
Billy-J
Spotify Star
414 Views
3 replies
0 likes

414 Views
3 replies
0 likes

Superuser Contribution Specific Podcast won't download

PlanPremiumCountryUSDeviceGoogle Pixel 3 XLOperating SystemAndroid 10, latest security update My Question or IssueI am trying to download some episodes of the podcast "Optimum Synergy Podcast" but keep getting a "!" symbol for the download. This seem...

Gpn005
Casual Listener
Plan Premium Country US Device Google Pixel 3 XL Operating System Android 10, latest security update My Question or Issue I am trying to download some episodes of the podcast "Optimu...
2020-08-12 8:39:25 AM
2020-08-14 2:06:27 PM
Mihail
Spotify Legend
2302 Views
1 replies
0 likes

2302 Views
1 replies
0 likes

Search function keeps crashing Spotify on android phone

PlanPremiumCountryIrelandDevice(Sony Xperia)Operating System(Android) My Question or IssueSpotify crashes every time I search for anything.

whatrobdidnext
Casual Listener
Plan Premium Country Ireland Device (Sony Xperia) Operating System (Android) My Question or Issue Spotify crashes every time I search for anything.
2020-08-06 10:28:50 AM
2020-08-14 10:31:13 AM
whatrobdidnext
Casual Listener
492 Views
2 replies
0 likes
Search crash

492 Views
2 replies
0 likes

Superuser Contribution View queue button disappeared

PlanPremiumCountryUSDeviceGoogle Pixel 3Operating SystemAndroid My Question or IssuePreviously to view my queue I would click on the currently playing banner on the bottom of the screen, then the three dots on the top right, and a button to view my q...

Silentblackbird
Regular
Plan Premium Country US Device Google Pixel 3 Operating System Android My Question or Issue Previously to view my queue I would click on the currently playing banner on the bottom of...
2020-02-23 9:53:15 PM
2020-08-13 12:08:33 AM
bbchops
Casual Listener
12880 Views
5 replies
0 likes
button missing
queue
Queue Button

12880 Views
5 replies
0 likes

A letra não aparece no aplicativo (behind the lyrics)

Já tentei reinstalar o aplicativo, logar no celular de outra pessoa e até mesmo colocar músicas que apareciam a letra no celular de outra pessoa e no meu não aparece.

user-removed
Visitor
Já tentei reinstalar o aplicativo, logar no celular de outra pessoa e até mesmo colocar músicas que apareciam a letra no celular de outra pessoa e no meu não aparece.
2020-08-12 12:38:41 AM
2020-08-13 6:35:16 PM
user-removed
Not applicable
6152 Views
4 replies
0 likes

6152 Views
4 replies
0 likes

Superuser Contribution App closes when opening storage location tab on Android phone

I would like to select my SD-card as offline download location for my playlists on my smartphone but when I try to open the Storage tab, the Spotify app closes after 1 second. I don't even get the time to check the current download location. It looks...

10a6
Casual Listener
I would like to select my SD-card as offline download location for my playlists on my smartphone but when I try to open the Storage tab, the Spotify app closes after 1 second. I don't even get the ti...
2020-07-14 8:35:29 PM
2020-08-13 2:46:15 PM
Elena
Moderator
2665 Views
13 replies
4 likes
Android 6.0.1
app crash
download playlist

2665 Views
13 replies
4 likes

App crashes when open artists and albums

PlanPremiumCountryArgentinaDeviceSamsung Galaxy J2 PrimeOperating SystemAndroid 6.0.1 My Question or IssueLast week I can't open any album nor artist, only playlists. This happens opening albums/artists in the search and the library and when I try to...

damongeisst
Casual Listener
Plan Premium Country Argentina Device Samsung Galaxy J2 Prime Operating System Android 6.0.1 My Question or Issue Last week I can't open any album nor artist, only playlists. This ha...
2020-08-12 2:57:34 AM
2020-08-13 2:33:23 PM
JJRauch
Casual Listener
749 Views
3 replies
0 likes

749 Views
3 replies
0 likes

Spotify App is not working since about 3 month [various Samsung phones]

PlanPremiumCountryGermany DeviceGalaxy S20, Galasy J5Operating SystemAndroid Oreo My Question or IssueSince ~3 month the Spotify App is not working, 1000+ recent low ratings in PlayStore report same issues- playing songs offline does not work- search...

krokodino
Visitor
Plan Premium Country Germany Device Galaxy S20, Galasy J5 Operating System Android Oreo My Question or Issue Since ~3 month the Spotify App is not working, 1000+ recent ...
2020-08-06 10:07:14 PM
2020-08-13 10:20:58 AM
tyl76
Music Fan
1183 Views
2 replies
1 likes

1183 Views
2 replies
1 likes

Solved!!Superuser Contribution Wiedergabe von "[SONGTITEL]" nicht möglich - Verbindung Spotify wurde getrennt

PlanPremium Duo CountrySchweiz / Switzerland DeviceSamsung Galaxy 7 Operating SystemAndroid Oreo (8.0.0) My Question or IssueHallo Community,Über das Sonos App habe ich zwei verschiede Konten verknüpft, das Hin und Her wechseln der Konten ging bis an...

donaldduck2633
Casual Listener
Plan Premium Duo Country Schweiz / Switzerland Device Samsung Galaxy 7 Operating System Android Oreo (8.0.0) My Question or Issue Hallo Community, Über ...
2020-08-10 10:26:04 AM
2020-08-13 9:28:10 AM
Elena
Moderator
2894 Views
3 replies
0 likes
Wiedergabe von "[SONGTITEL]" nicht möglich - Verbindung Spotify wurde getrennt

2894 Views
3 replies
0 likes

[Android][Other] Problem Multi-device control samsung lockscreen

When I try to control other device from my Samsung phone on lock screen widget by example pause, next or previous song, Spotify stops playing music on the other device and start playing the music on my phone, the same issue for notification bar widge...

fenix2
Casual Listener
When I try to control other device from my Samsung phone on lock screen widget by example pause, next or previous song, Spotify stops playing music on the other device and start playing the music on ...
2020-08-13 2:52:37 AM
168 Views
0 replies
0 likes
Android
Other

168 Views
0 replies
0 likes

[Android][Your Library] Option to dislike a song singer or delete from download

There is no option in the android app to dislike a singer or song. There is no option to delete from download as well. You can only hide a song from my library but can not remove the album completely. There is so much junk is lying around which gets ...

govisun
Visitor
There is no option in the android app to dislike a singer or song. There is no option to delete from download as well. You can only hide a song from my library but can not remove the album completely...
2020-08-12 7:05:47 PM
255 Views
0 replies
1 likes
Android
Your Library

255 Views
0 replies
1 likes

Android widget

How do I get the android widget back?PlanPremium/MailyCountryUkDeviceSamsung Note 9Operating SystemAndroid 10 My Question or IssueHow do I get the widget back without a 3rd party app

Grumpstermark
Visitor
How do I get the android widget back? Plan Premium/Maily Country Uk Device Samsung Note 9 Operating System Android 10 My Question or Issue How do I get the widget back without a 3rd...
2020-08-12 10:35:30 AM
2020-08-12 6:24:20 PM
Emilia_8
Community Legend
315 Views
1 replies
0 likes

315 Views
1 replies
0 likes

Superuser Contribution Spotify doesn't start on Samsung S9

PlanPremiumCountryPoladnDeviceSamsung Galaxy S9 - SM-G960FOperating SystemAndroid 10 / OneUI 2.1 After the factory reset of the phone Spotify doesn't start.I have try all the suggestion - disable the batery optymalization- allowing storage- allowing ...

gural
Casual Listener
Plan Premium Country Poladn Device Samsung Galaxy S9 - SM-G960F Operating System Android 10 / OneUI 2.1 After the factory reset of the phone Spotify doesn't start. I have try all the...
2020-08-09 10:48:41 PM
2020-08-12 8:43:58 AM
Elena
Moderator
1233 Views
3 replies
0 likes
Android
Android 10
s9

1233 Views
3 replies
0 likes

Solved!!Superuser Contribution Podcast error / can't download

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUKDeviceLG G4Operating SystemAndroidMy Question or IssueMy music is working as usual, but when I go to my library ...

karenakarena
Casual Listener
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country UK Device LG G4 Operating System Android My Questi...
2020-04-27 3:16:44 PM
2020-08-12 8:27:36 AM
Gpn005
Casual Listener
18291 Views
8 replies
0 likes
Podcasts

18291 Views
8 replies
0 likes

Can I insert music downloaded from Spotify to InShot?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am an iOS user, and I use InShot to edit videos. However, it is impossible to insert music ...

Victor_Chelsea
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am an...
2020-05-14 8:12:00 AM
2020-08-12 3:30:21 AM
BellaGorden
Regular
9322 Views
1 replies
0 likes

9322 Views
1 replies
0 likes

Can't swich storage location

Hello,since I use a new SD-card for my phone, every time I try to change the storage location in the spotify-settings from intern to SD-card, spotify crashes immediately.When I click on storage, the next menu appears for a second, then it crashes.I t...

Pacun
Casual Listener
Hello, since I use a new SD-card for my phone, every time I try to change the storage location in the spotify-settings from intern to SD-card, spotify crashes immediately. When I click on storage, ...
2020-08-11 6:41:43 PM
2020-08-11 10:55:42 PM
Joel-M
Composer
495 Views
3 replies
2 likes

495 Views
3 replies
2 likes

Login problem saying OFFLINE

Somehow my account was logged out and I've been having this problem from for about 2 months or more saying that I am offline, check my connection and try again.I am using Galaxy S8, Android version 9, One UI 1.0, also my region have been set as USA. ...

user-removed
Visitor
Somehow my account was logged out and I've been having this problem from for about 2 months or more saying that I am offline, check my connection and try again. I am using Galaxy S8, Android version...
2020-08-07 7:57:46 AM
2020-08-11 10:12:11 PM
vlodek
Visitor
427 Views
1 replies
1 likes
logged out

427 Views
1 replies
1 likes

keeps playing without sound after phone call

keeps playing without sound after phone call.sometimes doesnt play at all i have to restart the app 2-3 times for it to play.i hate to pay for such silly app if i ll have to restart after each call.PlanPremiumCountryturkey Devicexaomi mi a3Operating ...

marrowgar3119
Visitor
keeps playing without sound after phone call.sometimes doesnt play at all i have to restart the app 2-3 times for it to play.i hate to pay for such silly app if i ll have to restart after each call. ...
2020-08-11 8:18:48 PM
2020-08-11 8:42:14 PM
Joel-M
Composer
512 Views
1 replies
0 likes

512 Views
1 replies
0 likes

Solved!!Superuser Contribution I can't download my local files

PlanPremiumCountryBrazilDeviceMotorola MotoG8Operating SystemWindows 10 Home Single Language My Question or IssueSo, this method to get your music files in the mobile version of the app is not new to me, I used to do it frequently a long time ago but...

Lucas_Gui
Casual Listener
Plan Premium Country Brazil Device Motorola MotoG8 Operating System Windows 10 Home Single Language My Question or Issue So, this method to get your music files in the mobile version...
2020-08-07 3:16:12 PM
2020-08-11 8:35:55 PM
Lucas_Gui
Casual Listener
1305 Views
3 replies
1 likes

1305 Views
3 replies
1 likes

Not entering car mode automatically with my device

Spotify does not enter car mode when it connects to the bluetooth FM adapter I have in my car. How do I tell Spotify that it should switch into car mode whenever my Android phone connects to it? Surely it should be as simple as choosing the device fr...

Combatter
Casual Listener
Spotify does not enter car mode when it connects to the bluetooth FM adapter I have in my car. How do I tell Spotify that it should switch into car mode whenever my Android phone connects to it...
2020-06-29 9:00:55 AM
2020-08-11 5:34:51 PM
Combatter
Casual Listener
2465 Views
2 replies
4 likes

2465 Views
2 replies
4 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Android

Forum Posts