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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 46966 Views
  • 66 replies
  • 25 likes
  • 46966 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 879888 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 879888 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26859 Views
  • 4 replies
  • 0 likes
  • 26859 Views
  • 4 replies
  • 0 likes

Shuffle playlist on offline-mode

PlanPremiumCountry GermanyDeviceHTC 10Operating SystemAndroid Oreo My Question or Issue I have a playlist of around 450 songs downloaded on my phone. While driving to work, i'm using offline-mode and want to listen to my playlist on shuffle-mode.I re...

  • Newbie
  • Plan Premium Country  Germany Device HTC 10 Operating System Android Oreo   My Question or Issue  I have a playlist of around 450 songs downloaded on my phone. While driving ...
  • Rod7
  • Casual Listener
  • 941 Views
  • 2 replies
  • 2 likes
  • 941 Views
  • 2 replies
  • 2 likes

Devices won't recognize my Samsung Galaxy A5

PlanPremiumCountryCanadaDeviceSamsung Galaxy A5, Samsung Galaxy S8, ACER Aspire 5 LaptopOperating System8.0.0(A5), 9(S8), Windows 10(ACER) My Question or IssueHi there, I've had my Samsung Galaxy A5 phone for a few years now and just switched to my m...

  • Visitor
  • Plan Premium Country Canada Device Samsung Galaxy A5, Samsung Galaxy S8, ACER Aspire 5 Laptop Operating System 8.0.0(A5), 9(S8), Windows 10(ACER)   My Question or Issue Hi there, &nbs...
  • 276 Views
  • 0 replies
  • 0 likes
  • 276 Views
  • 0 replies
  • 0 likes

[Android] Sound is distorted when casting to TV using Chromecast from within Spotify

Hi! I'm having problem when casting to my Chromecast for my TV from within Spotify app (Android). When casting from my mobile (or any other device!) using youtube, youtube music, netflix, casting the video and sound from a Android device etc the soun...

  • Casual Listener
  • Hi!   I'm having problem when casting to my Chromecast for my TV from within Spotify app (Android). When casting from my mobile (or any other device!) using youtube, youtube music, netflix, ca...
  • 1796 Views
  • 0 replies
  • 5 likes
  • Android
    audio distorted
  • 1796 Views
  • 0 replies
  • 5 likes

Superuser Contribution Local file song, wont play on my android

I've download a song to my PC, got it over via local files on my spotify on my PC.My PC and phone is connected, but the song is just gray on my phone and not able to be played. My pc and phone is not connected via wifi as my pc dosent have a wifi con...

  • Newbie
  • I've download a song to my PC, got it over via local files on my spotify on my PC. My PC and phone is connected, but the song is just gray on my phone and not able to be played. My pc and phone is n...
  • Elena
  • Moderator
  • 327 Views
  • 1 replies
  • 0 likes
  • 327 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music is interrupted when using another app

PlanPremiumCountryEl SalvadorDeviceHuawei Y7 2019Operating SystemAndroid Oreo My Question or Issue Hello, I have had Spotify for quite long on my phone, but suddenly from some days and on, when I´m playing any song and either lock my phone or start u...

  • Casual Listener
  • Plan Premium Country El Salvador Device Huawei Y7 2019 Operating System Android Oreo   My Question or Issue   Hello, I have had Spotify for quite long on my phone, but sudde...
  • Elena
  • Moderator
  • 1075 Views
  • 3 replies
  • 0 likes
  • Glitch
    interrupts
    music
  • 1075 Views
  • 3 replies
  • 0 likes

Headphones skipping tracks

HelloI have problem with my bluetooth headphones, they random skipping my tracks. I want to ask, it is possible to turn off bluetooth device control in spotify or android ?Thank You

  • Visitor
  •   Hello I have problem with my bluetooth headphones, they random skipping my tracks. I want to ask, it is possible to turn off bluetooth device control in spotify or android ? Thank You
  • 206 Views
  • 0 replies
  • 0 likes
  • 206 Views
  • 0 replies
  • 0 likes

Superuser Contribution Changing storage location

PlanPremium (family) CountryNzDeviceHuawei y6 (I think) Operating SystemAndroid up to date My Question or IssueSo been trying to change the storage location on my sons phone to sd card as he has very little internal memory. But no help article I've s...

  • Visitor
  •   Plan Premium (family)  Country Nz Device Huawei y6 (I think)  Operating System Android up to date    My Question or Issue So been trying to change the storage lo...
  • Elena
  • Moderator
  • 301 Views
  • 1 replies
  • 0 likes
  • 301 Views
  • 1 replies
  • 0 likes

Search results for track with numbers is different on android and desktop

PlanPremiumCountry Device(Samsung Galaxy S10+)Operating System(Android 10) My Question or IssueIn classical music track title often contains catalogue number (RV, HWV, K, BWV, etc).But if I try to search something unpopular "RV 470" or "RV 274" on an...

  • Newbie
  • Plan Premium Country   Device (Samsung Galaxy S10+) Operating System (Android 10)   My Question or Issue In classical music track title often contains catalogue number (RV, HWV, K...
  • 185 Views
  • 0 replies
  • 0 likes
  • 185 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Local files can´t be played anymore

PlanPremiumCountryGermanyDeviceLG G5Operating SystemAndroid OreoMy Question or IssueHi,yesterday all my downloaded songs got deleted and I had to reinstall Spotify. Now I can´t play my local files anymore. Is there a way to get them back without putt...

  • Regular
  • Plan Premium Country Germany Device LG G5 Operating System Android Oreo My Question or Issue Hi, yesterday all my downloaded songs got deleted and I had to reinstall Spotify. Now I can...
  • jxnxsbxrxn
  • Regular
  • 514 Views
  • 2 replies
  • 0 likes
  • 514 Views
  • 2 replies
  • 0 likes

Can't view queue

PlanPremiumCountryUkDeviceMoto g6 playOperating SystemAndroid 9 My Question or Issue I cannot view my queue. The button that I used to press in the bottom right hand corner is now greyed out and doesn't do anything. Tried deleting cache, restarting p...

  • Newbie
  • Plan Premium Country Uk Device Moto g6 play Operating System Android 9   My Question or Issue   I cannot view my queue. The button that I used to press in the bottom right hand c...
  • 257 Views
  • 0 replies
  • 0 likes
  • 257 Views
  • 0 replies
  • 0 likes

Superuser Contribution Import

PlanPremiumCountryBrazil DeviceLG K10Operating SystemAndroid 7.0 My Question or IssueI would like to know how I can activate the Import option within my phone's spotify, since it does not appear.

  • Visitor
  •   Plan Premium Country Brazil   Device LG K10 Operating System Android 7.0     My Question or Issue I would like to know how I can activate the Import option within m...
  • Petya
  • Community Legend
  • 305 Views
  • 1 replies
  • 0 likes
  • 305 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I can't browse artists top songs

I am using Samsung Galaxy A40 with Spotify version 8.5.66.1002 and I use Spotify for free. I can't seem to preview artists top songs and albums when I tap on the playlist to preview it the list of songs don't show and nothing happens.

  • Newbie
  • I am using Samsung Galaxy A40 with Spotify version 8.5.66.1002 and I use Spotify for free. I can't seem to preview artists top songs and albums when I tap on the playlist to preview it the list of so...
  • Xenia
  • Moderator
  • 390 Views
  • 1 replies
  • 0 likes
  • 390 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Unable to login on Android

Hello, I am unable to login to Spotify and it seems like like nothing helps. Whenever I try to login via Facebook I get an error message saying "Something went wrong. Try logging in later or using your email instead" l. So that's what I do. But when ...

  • Casual Listener
  • Hello,   I am unable to login to Spotify and it seems like like nothing helps. Whenever I try to login via Facebook I get an error message saying "Something went wrong. Try logging in later or...
  • mikas3
  • Casual Listener
  • 508 Views
  • 2 replies
  • 0 likes
  • 508 Views
  • 2 replies
  • 0 likes

Superuser Contribution Canvas feature rules! Bring it to legacy versions of android?! Android 7.0, etc!

PlanFamily/PremiumCountry USDeviceNVIDIA SHIELD TABLET K1Operating SystemAndroid 7.0 Nougat My Question or IssueCanvas feature rules! Bring it to legacy versions of android?! Android 7.0, etc!

  • Casual Listener
  • Plan Family/Premium Country  US Device NVIDIA SHIELD TABLET K1 Operating System Android 7.0 Nougat   My Question or Issue Canvas feature rules! Bring it to legacy versions of andr...
  • Ivan
  • Spotify Legend
  • 670 Views
  • 1 replies
  • 0 likes
  • 670 Views
  • 1 replies
  • 0 likes

Deleted

  

  • Visitor
  •    
  • Billy-J
  • Spotify Star
  • 338 Views
  • 1 replies
  • 0 likes
  • 338 Views
  • 1 replies
  • 0 likes

Huge download (2.5gb+) without opening spotify

Spotify helped itself to 2.5gb of data in the background, without being opened, and without being opened since last phone restart (last night). Wasn't streaming; as play log shows no plays, as confirmed by last.fm log. Will reinstall, but this is a v...

  • Visitor
  • Spotify helped itself to 2.5gb of data in the background, without being opened, and without being opened since last phone restart (last night). Wasn't streaming; as play log shows no plays, as confir...
  • 238 Views
  • 0 replies
  • 0 likes
  • 238 Views
  • 0 replies
  • 0 likes

Solved!! Having trouble switching storage to SD card

Okay, I've already read a bunch of other posts about how to do this, but I'm not having a whole lot of luck. When I go to storage in settings in the spotify app, I can see the sd card that I want it to store to, but it is grayed out. What is the deal...

  • Newbie
  • Okay, I've already read a bunch of other posts about how to do this, but I'm not having a whole lot of luck. When I go to storage in settings in the spotify app, I can see the sd card that I want it ...
  • Soccerbuddy
  • Visitor
  • 800 Views
  • 2 replies
  • 0 likes
  • 800 Views
  • 2 replies
  • 0 likes

no radio on track. радио по треку нет в мобильном приложении

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

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  • Visitor
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Mac...
  • 273 Views
  • 0 replies
  • 0 likes
  • 273 Views
  • 0 replies
  • 0 likes

[App Crash] Spotify crashes while entering any artist page

PlanPremiumCountryRussiaDeviceMeizu 15 LiteOperating SystemAndroid 7.1.2 with Flyme 7.0.1.1G(last version) My Question or IssueHelo, I have a problem, when I go to the page of any artist, the application crashes. Everything else in the application wo...

  • Regular
  • Plan Premium Country Russia Device Meizu 15 Lite Operating System Android 7.1.2 with Flyme 7.0.1.1G(last version)   My Question or Issue Helo, I have a problem, when I go to the page o...
  • manwekk
  • Visitor
  • 1008 Views
  • 8 replies
  • 1 likes
  • 1008 Views
  • 8 replies
  • 1 likes

Superuser Contribution Playlist Song Suggestions Stuck on One Artist or Unrelated to Playlist

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S10Operating SystemAndroid 10, Samsung One UI 2.0 My Question or IssueI created a playlist of songs and I already knew what most of the songs on it were going to be, but I added some songs through t...

Screenshot_20200530-234550_Spotify.jpg 22497.jpg
  • Newbie
  • Plan Premium Country United States Device Samsung Galaxy S10 Operating System Android 10, Samsung One UI 2.0   My Question or Issue I created a playlist of songs and I already knew wha...
  • Elena
  • Moderator
  • 1085 Views
  • 1 replies
  • 0 likes
  • Recommended Songs
    Suggesting Songs
  • 1085 Views
  • 1 replies
  • 0 likes