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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 50812 Views
  • 66 replies
  • 25 likes
  • 50812 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 881481 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 881481 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 27274 Views
  • 4 replies
  • 0 likes
  • 27274 Views
  • 4 replies
  • 0 likes

Connection drops all the time

PlanPremiumCountrySwedenDeviceGalaxy Note 9Operating SystemAndroid 10 My Question or IssueMy issue is that Spotify often drops internet connection even though I am connected and other apps such as Tidal is working. When disconnected the app requires ...

  • Casual Listener
  • Plan Premium Country Sweden Device Galaxy Note 9 Operating System Android 10   My Question or Issue My issue is that Spotify often drops internet connection even though I am connected ...
  • 291 Views
  • 0 replies
  • 0 likes
  • connection
    drops
    loads forever
  • 291 Views
  • 0 replies
  • 0 likes

Superuser Contribution Losing streams and plays not increasing

Hello,So I am an artist and I released an album on July 7th. It was doing well and yesterday(July 13th) the album was at 8.4k streams and I checked today(July 14th) the album had 7.6k streams and the plays weren't increasing throughout the day. At on...

  • Casual Listener
  • Hello, So I am an artist and I released an album on July 7th. It was doing well and yesterday(July 13th) the album was at 8.4k streams and I checked today(July 14th) the album had 7.6k streams and t...
  • Ivan
  • Spotify Legend
  • 1343 Views
  • 1 replies
  • 0 likes
  • 1343 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Saved albums not working

PlanPremiumCountryUKDeviceGoogle PixelOperating SystemAndroid 9 (P) My Question or IssueSaved albums is no longer working for me on the Android app. I just get the constantly spinning green circle. Saved songs and artists still works. Also saved albu...

  • Music Fan
  • Plan Premium Country UK Device Google Pixel Operating System Android 9 (P)   My Question or Issue Saved albums is no longer working for me on the Android app. I just get the constantly...
  • Xenia
  • Moderator
  • 8482 Views
  • 54 replies
  • 13 likes
  • 8482 Views
  • 54 replies
  • 13 likes

Superuser Contribution Can't save a song code.

Every time I tap the song code to enlarge it so I can save it the menu closes instead.

  • Newbie
  • Every time I tap the song code to enlarge it so I can save it the menu closes instead.
  • Xenia
  • Moderator
  • 1125 Views
  • 2 replies
  • 0 likes
  • 1125 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Playlist Image

I've seen various posts claiming that you can change the cover image of a playlist and talking about the Spotify Rock Star program, but none specify how to do it. My question is: Can you change the cover image of a playlist, either through the Chrome...

  • Casual Listener
  • I've seen various posts claiming that you can change the cover image of a playlist and talking about the Spotify Rock Star program, but none specify how to do it. My question is: Can you change the c...
  • Xenia
  • Moderator
  • 37988 Views
  • 6 replies
  • 1 likes
  • 37988 Views
  • 6 replies
  • 1 likes

Why cant I view an artists album? When I click on the "and more" text it does nothing.

PlanFreeCountryU.S.Device(Samsung Galaxy a10eOperating SystemAndroid My Question or IssueWhen I click on the "and more" text on the artists page or albums it does absolutely nothing and will not let me see the songs on the playlist. It only happens f...

  • Casual Listener
  •   Plan Free Country U.S. Device (Samsung Galaxy a10e Operating System Android   My Question or Issue When I click on the "and more" text on the artists page or albums it does abs...
  • Emilia_8
  • Community Legend
  • 1063 Views
  • 1 replies
  • 0 likes
  • 1063 Views
  • 1 replies
  • 0 likes

i can't use lyrics on my account

PlanPremiumCountryArgentina DeviceSamsung Galaxy A51Operating SystemAndroid 10 My Question or Issuei can't see any song's lyrics, im a premium user, all the members of my family can use this function, and they use older devices. My question is, how c...

  • Visitor
  • Plan Premium Country Argentina  Device Samsung Galaxy A51 Operating System Android 10   My Question or Issue i can't see any song's lyrics, im a premium user, all the members of m...
  • Billy-J
  • Spotify Star
  • 540 Views
  • 1 replies
  • 0 likes
  • 540 Views
  • 1 replies
  • 0 likes

SD card storage settings + content lost

Me again (see this post), still having a lot of problems with Spotify and the SD card: nothing is solved and I still lost regularly the SD card storage. It is absolutely not usable! But now I have a few more information:- I know why the "storage" ent...

  • Casual Listener
  • Me again (see this post), still having a lot of problems with Spotify and the SD card: nothing is solved and I still lost regularly the SD card storage. It is absolutely not usable!   But now ...
  • leonscorrea
  • Newbie
  • 907 Views
  • 2 replies
  • 1 likes
  • Android
  • 907 Views
  • 2 replies
  • 1 likes

Spotify disappears when I hit pause

Plan: Student/PremiumCountry: United StatesDevice: Samsung Galaxy s10+Operating System: Android 10 My Question or Issue:Spotify disappears from my navigation bar when I hit pause. If I want to restart my music, I have to switch over to the app to con...

  • Visitor
  • Plan: Student/Premium Country: United States Device: Samsung Galaxy s10+ Operating System: Android 10   My Question or Issue: Spotify disappears from my navigation bar when ...
  • 4dprinting
  • Visitor
  • 888 Views
  • 1 replies
  • 1 likes
  • disappears
    Navigation bar
    pause
  • 888 Views
  • 1 replies
  • 1 likes

Solved!! No full album art on lockscreen

PlanPremiumDeviceHuawei P10 LiteOperating SystemAndroid 8.0.0 (EMUI 8.0.0) My Question or IssueOn my phone, when I am listening to music, all it does is give me a small rectangle from which to control play/pause, next song, previous song, etc.However...

  • Newbie
  • Plan Premium Device Huawei P10 Lite Operating System Android 8.0.0 (EMUI 8.0.0)   My Question or Issue On my phone, when I am listening to music, all it does is give me a small rectangle...
  • Dmg401
  • Visitor
  • 3195 Views
  • 2 replies
  • 0 likes
  • 3195 Views
  • 2 replies
  • 0 likes

Add back "recently played" sort option for Albums

PlanPremiumDeviceOneplus 6Operating SystemAndroid 9 My Question or IssueBefore the previous update, it was possible to sort albums by "recently played". However, with the current update, it is only possible to sort by "Title", "Artist", and "Recently...

  • Casual Listener
  • Plan Premium Device Oneplus 6 Operating System Android 9   My Question or Issue Before the previous update, it was possible to sort albums by "recently played". However, with the current...
  • gkirczen
  • Visitor
  • 634 Views
  • 1 replies
  • 21 likes
  • 634 Views
  • 1 replies
  • 21 likes

Superuser Contribution Spotify Creashes when Modifying Play Next Queue

PlanPremiumCountryUSA DeviceSamsung Galaxy 9+Operating SystemASpotify Version8.5.66.1002My Question or IssueApplication crashes during modification of the playlist.1. Start playing any playlist2. Click "Song List" to switch to displaying each song in...

  • Newbie
  • Plan Premium Country USA   Device Samsung Galaxy 9+ Operating System A Spotify Version 8.5.66.1002 My Question or Issue Application crashes during modification of the playlist. 1. S...
  • Ivan
  • Spotify Legend
  • 450 Views
  • 1 replies
  • 0 likes
  • Play Next Queue Bug
  • 450 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs wont add i to playlist

PlanFree/PremiumCountry DeviceOperating SystemAndroid My Question or IssueEvery time when i look up a song and wanna add it into my playlist it does nothing (wont add)How do i fix this

  • Visitor
  • Plan Free/Premium Country   Device Operating System Android   My Question or Issue Every time when i look up a song and wanna add it into my playlist it does nothing (wont add) Ho...
  • Ivan
  • Spotify Legend
  • 523 Views
  • 1 replies
  • 1 likes
  • 523 Views
  • 1 replies
  • 1 likes

Superuser Contribution [Android] App doesn't work properly when accessing Artist Pierce Brown

PlanPremiumCountryGermany DeviceSamsung Galaxy Note 8Operating SystemAndroid 9 My Question or IssueAs soon as I access the Artist page of Pierce Brown the app doesn't work properly anymore: Pages won't load, tracks cannot be played. This issue recove...

  • Visitor
  • Plan Premium Country Germany  Device Samsung Galaxy Note 8 Operating System Android 9     My Question or Issue As soon as I access the Artist page of Pierce Brown the app do...
  • Ivan
  • Spotify Legend
  • 367 Views
  • 1 replies
  • 0 likes
  • 367 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't delete queue

PlanPremiumCountryNLDeviceOneplus 7TOperating SystemAndroid My Question or IssueI can't delete songs from my queue it's grayed outAlso when I want to play a playlist or album it only plays one song after that it continues on the queue that I don't wa...

  • Visitor
  • Plan Premium Country NL Device Oneplus 7T Operating System Android   My Question or Issue I can't delete songs from my queue it's grayed out Also when I want to play a playlist or alb...
  • Ivan
  • Spotify Legend
  • 2893 Views
  • 1 replies
  • 2 likes
  • 2893 Views
  • 1 replies
  • 2 likes

Superuser Contribution Autoplay is not working

PlanPremiumCountrySpainDeviceOnePlus 7Operating SystemAndroidMy Question or IssueHey there. I just noticed the radio stopped playing music after the preset playlist ends (puts itself on pause and starts over). I tried turning off and on autoplay, del...

  • Newbie
  • Plan Premium Country Spain Device OnePlus 7 Operating System Android My Question or Issue Hey there. I just noticed the radio stopped playing music after the preset playlist ends (puts itsel...
  • Ivan
  • Spotify Legend
  • 685 Views
  • 1 replies
  • 0 likes
  • 685 Views
  • 1 replies
  • 0 likes

Superuser Contribution No Way To Clear Cache With New App Update???

Hey Everyone, I just downloaded the new update from Spotify and noticed their is no longer an option to Clear Your Cache. That feature is needed especially if you do a lot of offline playlist. Is there a new way to clear the cache or is this being ad...

  • Gig Goer
  • Hey Everyone,   I just downloaded the new update from Spotify and noticed their is no longer an option to Clear Your Cache. That feature is needed especially if you do a lot of offline playl...
  • Elena
  • Moderator
  • 17618 Views
  • 7 replies
  • 1 likes
  • 17618 Views
  • 7 replies
  • 1 likes

HELP! Entire library is gone!

My entire library is gone across all devices. Restoration link does nothing. I think it happen after a log in on PS4. maybe it made a duplicate account? Been trying to get help with this for a while. Spotify's support options are unbelievable poor. P...

  • Regular
  • My entire library is gone across all devices. Restoration link does nothing. I think it happen after a log in on PS4. maybe it made a duplicate account?   Been trying to get help with this for...
  • Noah
  • Spotify Star
  • 727 Views
  • 2 replies
  • 0 likes
  • 727 Views
  • 2 replies
  • 0 likes

Help with downloading.

PlanPremiumCountryCanadaDeviceSamsung J2 coreOperating SystemAndroid My Question or IssueI have to re-download my songs every day. I tried uninstalling and restarting my device multiple times, but it won't fix.

  • Visitor
  • Plan Premium Country Canada Device Samsung J2 core Operating System Android   My Question or Issue I have to re-download my songs every day. I tried uninstalling and restarting my devi...
  • Noah
  • Spotify Star
  • 305 Views
  • 1 replies
  • 0 likes
  • 305 Views
  • 1 replies
  • 0 likes

I can't play anything on the spotify app during a phone call.

PlanFreeCountryU.S.Device(Samsung Galaxy S9)Operating System(ASKS v3.1 Release 2020120; Android version 10) My Question or IssueI'm often on extended phone calls with a lot of dead air, and would like to play my podcasts or some music in the backgrou...

  • Visitor
  • Plan Free Country U.S. Device (Samsung Galaxy S9) Operating System (ASKS v3.1 Release 2020120; Android version 10)   My Question or Issue I'm often on extended phone calls with a lot o...
  • 329 Views
  • 0 replies
  • 0 likes
  • 329 Views
  • 0 replies
  • 0 likes