Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
a week ago
jt120
Regular
43095 Views
66 replies
25 likes

43095 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
878328 Views
11 replies
51 likes
Android
Guide
Troubleshooting

878328 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26471 Views
4 replies
0 likes

26471 Views
4 replies
0 likes

Sony Android TV does not show lyrics animore

Plan PremiumCountry DeviceMany, One Sony Android TVOperating SystemAndroid My Question or IssueLyrics had show for months, not anymore

re_pgc
Casual Listener
Plan Premium Country Device Many, One Sony Android TV Operating System Android My Question or Issue Lyrics had show for months, not anymore
2020-06-01 1:01:48 AM
596 Views
0 replies
0 likes
Lyrics Sony android tv

596 Views
0 replies
0 likes

Solved!! Problemas com a área de informações

PlanoPremium PaísBrasilDispositivoRedmi note 8 proSistema operacionalAndroid 9 Minha pergunta ou problemaQuando aperto nos três pontinhos de qualquer lugar no aplicativo, seja de uma música ou playlist, o aplicativo trava e não faz mais nada. Então é...

JoseQueiroz
Casual Listener
Plano Premium País Brasil Dispositivo Redmi note 8 pro Sistema operacional Android 9 Minha pergunta ou problema Quando aperto nos três pontinhos de qualquer lugar no ap...
2019-10-31 5:23:38 PM
2020-05-31 6:50:35 PM
user-removed
Not applicable
3560 Views
16 replies
22 likes

3560 Views
16 replies
22 likes

Superuser Contribution Unknown Device can't be logged out

This is the 3rd time i have to change my password and sign out everywhere.there are 2 unknown people in my family premium account and i've successfully kick them out, however the sign out everywhere doesn't log out an unknown device can anyone help m...

WhatsApp Image 2020-05-29 at 15.00.30.jpeg

Raptorfox
Visitor
This is the 3rd time i have to change my password and sign out everywhere. there are 2 unknown people in my family premium account and i've successfully kick them out, however the sign out everywher...
2020-05-29 10:44:48 AM
2020-05-31 4:41:51 PM
Elena
Moderator
374 Views
1 replies
0 likes

374 Views
1 replies
0 likes

Waze (and Android Auto / Maps) connections intermittent

PlanPremiumCountryThailand (also Europe)DeviceAndroid car head unit Generic Operating SystemAndroid 7.1Just purchased an android head unit as I love how spotify and Waze (or Android Auto) integrates using my phone as a GPS.. Android unit appears to w...

SeftonH
Regular
Plan Premium Country Thailand (also Europe) Device Android car head unit Generic Operating System Android 7.1 Just purchased an android head unit as I love how spotify and Waze (or An...
2020-05-31 12:46:35 PM
737 Views
0 replies
0 likes

737 Views
0 replies
0 likes

Last.fm no longer scrobbling?

PlanPremiumCountryUSA DeviceLaptop/Pixel 4Operating SystemAndroid 10/Windows 10 My Question or IssueNoticed after updating yesterday my last.fm account is no longer scrobbling. Losing this feature would devastate me as I have almost 15 years of data....

forestlessness
Newbie
Plan Premium Country USA Device Laptop/Pixel 4 Operating System Android 10/Windows 10 My Question or Issue Noticed after updating yesterday my last.fm account is no longer sc...
2020-05-27 1:46:53 AM
2020-05-31 12:43:27 PM
SchwaSchlü
Casual Listener
509 Views
2 replies
3 likes

509 Views
2 replies
3 likes

Superuser Contribution See more button is unresponsive so I cannot see individual songs in an album

Spoiler (Highlight to read) PlanFreeCountryUnited StatesDeviceMotorola G5+Operating SystemAndriod 8.1.0 My Question or IssueI have been trying to contact someone or make a post about a problem for 2 weeks but nobody has helped me. Spotify's poor cust...

ineedhelp11
Regular
Plan Free Country United States Device Motorola G5+ Operating System Andriod 8.1.0 My Question or Issue I have been trying to contact someone or make a post about a problem f...
2020-05-29 7:52:18 PM
2020-05-31 11:36:49 AM
Elena
Moderator
1697 Views
1 replies
3 likes
Samsung

1697 Views
1 replies
3 likes

Superuser Contribution No Sound in Android TV

PlanPremiumCountry DeviceMi TV Operating SystemAndroid 9 hi, my mi tv is connected to an AV receiver via S / PDIF (LWL), since a few days Spotify Sound has been playing more and not being able to control properly. uninstall TV Reboot and back on TV s...

jwinkler1967
Casual Listener
Plan Premium Country Device Mi TV Operating System Android 9 hi, my mi tv is connected to an AV receiver via S / PDIF (LWL), since a few days Spotify Sound has been playi...
2020-05-31 7:19:45 AM
2020-05-31 10:40:39 AM
Elena
Moderator
704 Views
1 replies
0 likes
No Sound on Android TV

704 Views
1 replies
0 likes

Fire HD 8 for Kids - Spotify music randomly stops playing

I have a Fire HD 8 for Kids and I downloaded Spotify to play lullabies overnight. Recently it has been stopping at random tracks, and when I open the Spotify app, I can see the play button. *Power saving mode has been turned off already, and all of t...

rheggy_uy
Casual Listener
I have a Fire HD 8 for Kids and I downloaded Spotify to play lullabies overnight. Recently it has been stopping at random tracks, and when I open the Spotify app, I can see the play button. ...
2020-04-17 4:47:17 PM
2020-05-31 7:11:56 AM
rheggy_uy
Casual Listener
1900 Views
4 replies
1 likes
Android
Fire hd 8
Spotify music
spotify stops playing
Troubleshooting

1900 Views
4 replies
1 likes

Solved!! Fire tv

All of a sudden my spotify isnt playing in my fire tv. Sometimes it plays but no music comes out others it doesnt even play. It worked fine yesterday.

Fmslouie
Regular
All of a sudden my spotify isnt playing in my fire tv. Sometimes it plays but no music comes out others it doesnt even play. It worked fine yesterday.
2020-05-30 3:25:26 PM
2020-05-31 6:23:37 AM
Billy-J
Spotify Star
1116 Views
10 replies
1 likes

1116 Views
10 replies
1 likes

Superuser Contribution What is the wake word for the voice control feature?

What is the wake word for voice control? The legal notice mentions a wake word, but I can't find any information about it. It would seem silly to implement a voice control feature that requires a long press on the screen to activate. I am hoping to s...

binksma
Newbie
What is the wake word for voice control? The legal notice mentions a wake word, but I can't find any information about it. It would seem silly to implement a voice control feature that requires a lon...
2018-11-10 4:44:36 PM
2020-05-31 4:43:10 AM
Galarkin-us
Visitor
3342 Views
4 replies
5 likes

3342 Views
4 replies
5 likes

Nvidia Shield Spotify App - Hanging

Hi Guys, Having a peculiar issue with the spotify android app on my nvidia shield Brief description of the issue: Spotify app seemingly "hanging" when accessing the network Steps to reproduce the issue:Stream Music (Any Playlist)After playing a seemi...

Assailant
Casual Listener
Hi Guys, Having a peculiar issue with the spotify android app on my nvidia shield Brief description of the issue: Spotify app seemingly "hanging" when accessing the network &nbsp...
2017-01-06 4:39:20 PM
2020-05-30 8:17:27 PM
EricBuist
Regular
2219 Views
2 replies
0 likes
Android TV
hanging
Spotify

2219 Views
2 replies
0 likes

Superuser Contribution Bluetooth car controls stopped working [Kenwood]

PlanPremiumCountryDenmarkDeviceOnePlus 6TOperating SystemAndroid 9.0.0 My Question or IssueAfter the recent updates i have issues skipping songs, play/pause ect. using my cars headunit, which is a Kenwood DDX4017BT.Sometimes after closing and opening...

Nemaides
Casual Listener
Plan Premium Country Denmark Device OnePlus 6T Operating System Android 9.0.0 My Question or Issue After the recent updates i have issues skipping songs, play/pause ect. using my car...
2019-05-09 8:37:42 AM
2020-05-30 7:30:52 PM
anttosuhonen
Visitor
7933 Views
10 replies
3 likes

7933 Views
10 replies
3 likes

How be a betatester?

This is my ask, how i can be a betatester?

jfdezwow
Regular
This is my ask, how i can be a betatester?
2017-12-14 9:37:37 PM
2020-05-30 7:26:46 PM
LatentTwist
Music Fan
378 Views
1 replies
0 likes

378 Views
1 replies
0 likes

Spotify auto-starting when i close a call

Spotify app is close in my phone. I make a call with my bluetooth headphones.When the call ends automatically start spotify and playing music!!I have to stop the music.. and close spotify always.Someone have the same problem and any resolution to sol...

Beralios77
Visitor
Spotify app is close in my phone. I make a call with my bluetooth headphones. When the call ends automatically start spotify and playing music!! I have to stop the music.. and close spotify al...
2020-05-30 2:41:33 PM
479 Views
0 replies
0 likes
auto
bluetooth
start

479 Views
0 replies
0 likes

[Android][Other] Spotify freezes Sony android tv

Hi there,I've a Sony Bravia X8500F and I use Spotify constantly for hours every day.The issue is that, every day, after few hours of listening, Spotify starts to freeze and then freezes the whole TV, remote doesn't work anymore, I can only unplug the...

xeo_it
Casual Listener
Hi there, I've a Sony Bravia X8500F and I use Spotify constantly for hours every day. The issue is that, every day, after few hours of listening, Spotify starts to freeze and then freezes the whole...
2019-08-08 5:23:55 AM
2020-05-30 2:17:51 PM
ebsc
Newbie
2933 Views
7 replies
17 likes
Android
Other

2933 Views
7 replies
17 likes

No sound on Nvidia Shield since 1.29.0

Hello,Since the Android TV version Nvidia Shield impossible to play a spotify sound.Any version higher than 1.20.0 no longer works. there is no more sound output on the Nvidia Shield1.29.01.30.01.31.0Require to remain in version 1.20.0 Premium Device...

GSLAWI
Visitor
Hello, Since the Android TV version Nvidia Shield impossible to play a spotify sound. Any version higher than 1.20.0 no longer works. there is no more sound output on the Nvidia Shield 1.29.0 1.3...
2020-05-30 1:15:25 PM
847 Views
0 replies
0 likes
Android TV

847 Views
0 replies
0 likes

Lyrics

PlanPremiumCountryMéxicoDeviceSamsung Galaxy S10+Operating SystemAndroid 10 My Question or IssueHow can I show lyrics (in supported songs of course) on my phone?I have a family plan, my sister has the lyrics showing in her phone, the Spotify app in m...

monigote9
Casual Listener
Plan Premium Country México Device Samsung Galaxy S10+ Operating System Android 10 My Question or Issue How can I show lyrics (in supported songs of course) on my phone? I have a fa...
2020-04-04 4:15:49 PM
2020-05-30 9:43:59 AM
mrgm2891
Visitor
1207 Views
2 replies
0 likes

1207 Views
2 replies
0 likes

I can't see all of my songs on the "add to playlist" button

PlanPremiumCountryBrasilDeviceSamsung Galaxy J6Operating SystemAndroid 10 My Question or IssueWhen i'm adding songs in a playlist via the "add songs" button I get to my songs, but when I get to the end of the list, the arrow doesn’t appear to continu...

lutcho_o
Newbie
Plan Premium Country Brasil Device Samsung Galaxy J6 Operating System Android 10 My Question or Issue When i'm adding songs in a playlist via the "add songs" button I get to my songs...
2020-05-30 2:52:47 AM
234 Views
0 replies
0 likes

234 Views
0 replies
0 likes

Solved!!Superuser Contribution (Galaxy s9) music stops

PlanPremiumCountryUSA Device(Samsung Galaxy 9)Operating System(Android.) My Question or IssueI've had spotify for a few years and never had a problem until I bought the S9. It stops playing after a few songs, sometimes in the middle of a song. I've s...

Chelseads214
Newbie
Plan Premium Country USA Device (Samsung Galaxy 9) Operating System (Android.) My Question or Issue I've had spotify for a few years and never had a problem until I bought th...
2019-07-11 8:45:37 PM
2020-05-29 8:51:50 PM
mogrant
Visitor
21001 Views
14 replies
3 likes

21001 Views
14 replies
3 likes

Spotify music Offline stops after a few minutes on Samsung Galaxy phone

PlanPremium Country DeviceSamsung Galaxy A10Operating SystemAndroid 10 My Question or IssueHi all,My SAMSUNG GALAXY A10 stops playing music on Offline Mode after a fewminutes.Searching through the help forum this issue hasn't really helped- I've been...

emem2
Newbie
Plan Premium Country Device Samsung Galaxy A10 Operating System Android 10 My Question or Issue Hi all, My SAMSUNG GALAXY A10 stops playing music on Offline...
2020-05-29 4:31:20 PM
2020-05-29 7:15:37 PM
javiseh
Newbie
598 Views
1 replies
0 likes
Samsung music stops

598 Views
1 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Android

Forum Posts