Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
57453 Views
68 replies
25 likes

57453 Views
68 replies
25 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Casual Listener
28090 Views
5 replies
0 likes

28090 Views
5 replies
0 likes

liked songs not saving

PlanPremiumCountryUsaDeviceOp5Operating System(Android .) My Question or IssueClicking the heart says 'added to liked songs' but it doesnt fill the heart in white and the songs arent added. How can i fix. Which version introcuded this bug?

blitzin4
Newbie
Plan Premium Country Usa Device Op5 Operating System (Android .) My Question or Issue Clicking the heart says 'added to liked songs' but it doesnt fill the heart in white and the son...
2020-05-06 9:18:24 PM
181 Views
0 replies
0 likes

181 Views
0 replies
0 likes

Spotify has changed my phone's background to the logo on it's own

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

SocialVirus
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2020-05-06 8:15:36 PM
213 Views
0 replies
0 likes

213 Views
0 replies
0 likes

Superuser Contribution The infamous "Login but offline" thing again

I have had this issue a couple of times now: Enabled offline mode, some time later (for whatever reason) Spotify logs out. If I try to login again I can't and I get a reminder that the app is offline (even though Username and Password are correct and...

flowic
Visitor
I have had this issue a couple of times now: Enabled offline mode, some time later (for whatever reason) Spotify logs out. If I try to login again I can't and I get a reminder that the app is ...
2020-05-04 8:50:56 PM
2020-05-06 2:27:44 PM
Elena
Moderator
285 Views
1 replies
0 likes

285 Views
1 replies
0 likes

Downloaded Songs only play when online

Spotify was working normally until a few days ago. Suddenly the songs I downloaded to my device won't play unless I connect my device to the internet. Spotify works fine on my desktop and my two smartphones. I have already deleted the cache and resta...

123Herbert
Casual Listener
Spotify was working normally until a few days ago. Suddenly the songs I downloaded to my device won't play unless I connect my device to the internet. Spotify works fine on my desktop and my two smar...
2020-05-06 1:12:41 PM
2020-05-06 1:55:00 PM
calinn
Composer
778 Views
3 replies
0 likes

778 Views
3 replies
0 likes

Superuser Contribution Accidently hide songs in liked playlist

PlanFree CountryIndia Device(Redmi Note7s)Operating System(Android) My Question or IssueI've accidentally hide song from lock screen while it was playing from my liked songs, now I've tried several times to unlike and again added in liked songs, but ...

NeelKanth
Visitor
Plan Free Country India Device (Redmi Note7s) Operating System (Android) My Question or Issue I've accidentally hide song from lock screen while it was playing from m...
2020-03-26 4:34:10 PM
2020-05-06 12:48:29 PM
Xenia
Moderator
572 Views
1 replies
0 likes

572 Views
1 replies
0 likes

Superuser Contribution How to unhide a song from a playlist?

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry usa Device(Samsung Galaxy 8Operating SystemAndroid Oreo My Question or Issue There's a new feature that let's you...

Acidexrain
Casual Listener
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country usa Device (Samsung Galaxy 8 Operating Syste...
2020-04-24 1:34:11 PM
2020-05-06 11:35:21 AM
Peter
Spotify Legend
1380 Views
3 replies
3 likes

1380 Views
3 replies
3 likes

Spotify plays music itself

Plan - PremiumDevice - Huawei P9Operating System - Android 7 NougatI play music from spotify through a bluetooth headset. Sometimes, when I disconnect the headset, it after some time runs music itself through the phone's speaker like a phone in my po...

tool17
Visitor
Plan - Premium Device - Huawei P9 Operating System - Android 7 Nougat I play music from spotify through a bluetooth headset. Sometimes, when I disconnect the headset, it after some time run...
2020-05-06 11:07:27 AM
275 Views
0 replies
0 likes

275 Views
0 replies
0 likes

[Android] Podcasts won't open

PlanPremiumCountryBrazilDeviceSamsung Galaxy J5Operating SystemAndroid 6.0.1 My Question or IssueWhen I go to the podcasts tab in my library it shows that it's empty even though I follow many podcasts, and when I try to look them up in the search tab...

rileschmidt
Visitor
Plan Premium Country Brazil Device Samsung Galaxy J5 Operating System Android 6.0.1 My Question or Issue When I go to the podcasts tab in my library it shows that it's empty even tho...
2020-05-06 7:59:42 AM
438 Views
0 replies
1 likes
Android
podcast

438 Views
0 replies
1 likes

[Android] casting stops about 10 seconds after starting

PlanFreeCountryUSDevicePixel 3Operating SystemAndroid 10Spotify Versionversion 8.5.56.1186 My Question or IssueAll day today, I've been casting to various Wifi devices around my house and after about 10 seconds, Spotify stops casting. I verified the ...

user-removed
Visitor
Plan Free Country US Device Pixel 3 Operating System Android 10 Spotify Version version 8.5.56.1186 My Question or Issue All day today, I've been casting to various Wifi de...
2020-05-06 5:13:11 AM
176 Views
0 replies
0 likes

176 Views
0 replies
0 likes

Phone restarts on it's own when I try to open Spotify.

PlanPremiumCountryGreeceDeviceXiaomi Redmi 5 PlusOperating System Android 8.1.0 (Oreo), MIUI Global 11.0.2 My Question or IssueHey, my problem is that I can't open Spotify when I open Spotify my phone restart on its own. I have reinstalled it up to 1...

Sialoup
Visitor
Plan Premium Country Greece Device Xiaomi Redmi 5 Plus Operating System Android 8.1.0 (Oreo), MIUI Global 11.0.2 My Question or Issue Hey, my problem is that I can't open Spoti...
2020-05-06 3:40:17 AM
199 Views
0 replies
0 likes

199 Views
0 replies
0 likes

Liked music auto shuffles

Premium Account CountryMexico DeviceSamsung J7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIm a Premium User and always have shuffle turned off, Automix option too, well when i play my liked playlist everything plays as...

TerrorOmnibus
Visitor
Premium Account Country Mexico Device Samsung J7 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Im a Premium User and always ha...
2020-05-06 1:52:54 AM
192 Views
0 replies
0 likes

192 Views
0 replies
0 likes

Solved!! "Go online to see menu" when trying to add a song to the play queue

Since that latest update to my Android phone when I click three dots next to a track on an offline playlist, to select "Add to Up Next", it tells me I have to go online to see the menu. I wondering why I'm paying for a feature, offline playlists, if ...

Archie-Opteryx
Music Fan
Since that latest update to my Android phone when I click three dots next to a track on an offline playlist, to select "Add to Up Next", it tells me I have to go online to see the menu. ...
2016-11-11 9:15:15 AM
2020-05-05 9:16:01 PM
JadeLWalker
Casual Listener
10434 Views
3 replies
4 likes

10434 Views
3 replies
4 likes

always the same songs from playlist

PlanFreeCountryGermanyDeviceSamsung A6Operating SystemAndroidHi, when I start spotify and want to play my playlist with about 50 songs in it, it always plays the same songs. Even if I add new songs to the list it always plays the same songs. Even in ...

Sassenach2110
Visitor
Plan Free Country Germany Device Samsung A6 Operating System Android Hi, when I start spotify and want to play my playlist with about 50 songs in it, it always plays the same songs. Eve...
2020-05-05 8:52:07 PM
157 Views
0 replies
0 likes

157 Views
0 replies
0 likes

Log in problem and playback problem

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI was having an issue that spotify would stop during a song, sometimes after 1 song sometimes...

Rorymaciam
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I was ...
2020-05-05 7:25:58 PM
281 Views
0 replies
0 likes
internet connection
playback

281 Views
0 replies
0 likes

Local Files

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWe need an update that we can do local files directly on mobile phones and tablets instead of...

Sertan2
Regular
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue We need...
2020-05-05 6:25:37 PM
208 Views
0 replies
0 likes

208 Views
0 replies
0 likes

Everytime i pause spotify it restarts

PlanPremiumCountryUnited KingdomDeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueEverytime I pause the app through the music control or if I play a video or a sound on another app that pauses spotify, the spotify app/music contr...

auuorax
Casual Listener
Plan Premium Country United Kingdom Device Samsung Galaxy 9 Operating System Android Oreo My Question or Issue Everytime I pause the app through the music control or if I play a...
2020-05-05 5:43:54 PM
285 Views
0 replies
0 likes

285 Views
0 replies
0 likes

Superuser Contribution Download of local files not possible anymore

PlanPremiumCountryGermany DeviceLG G4Operating SystemAndroid 6.0 Hallo everyone, Until the day before yesterday, everything went well: i have lots of local files on my computer which I imported in the desktop-version (Windows 10), put into a playlist...

ZackFair
Casual Listener
Plan Premium Country Germany Device LG G4 Operating System Android 6.0 Hallo everyone, Until the day before yesterday, everything went well: i have lots of local file...
2018-09-10 6:20:52 AM
2020-05-05 4:01:09 PM
Intrater43
Visitor
1246 Views
4 replies
0 likes

1246 Views
4 replies
0 likes

Superuser Contribution App update changes. Keep accidentally pressing hide this song.

I recently updated the spotify app. Now when I click the 3 vertical dot menu for a song the first option is hide this song. It used to be add this song to a playlist, and my muscle memory keeps clicking the first option which is now hide this song. T...

Moonblinded
Newbie
I recently updated the spotify app. Now when I click the 3 vertical dot menu for a song the first option is hide this song. It used to be add this song to a playlist, and my muscle memory keeps click...
2020-04-21 4:01:24 AM
2020-05-05 1:42:21 PM
Xenia
Moderator
429 Views
1 replies
0 likes

429 Views
1 replies
0 likes

Superuser Contribution I can't see the "EDIT PROFILE" button on my mobile app underneath my name.

Premium (Family Plan), Samsung Galaxy 8Since I've had my Spotify account, on the "View Profile" page of the app, underneath my name, where Google guides have showed an "Edit Profile" button, I only saw "Find Friends". I tapped the "Find Friends" butt...

Spartanimulli
Visitor
Premium (Family Plan), Samsung Galaxy 8 Since I've had my Spotify account, on the "View Profile" page of the app, underneath my name, where Google guides have showed an "Edit Profile" button, I only...
2020-05-05 6:11:05 AM
2020-05-05 9:17:43 AM
Ivan
Spotify Legend
5661 Views
1 replies
1 likes
app issue
Technical Error

5661 Views
1 replies
1 likes

Solved!!Superuser Contribution Frais innatendus

Bonjour.. J'ai été prélevé 2 fois de 14,99 € le 01/04/20 et le 01/05/2020 .. pourquoi ? Alors que je suis a Spotify free . Isabelle

Isabelle974
Visitor
Bonjour.. J'ai été prélevé 2 fois de 14,99 € le 01/04/20 et le 01/05/2020 .. pourquoi ? Alors que je suis a Spotify free . Isabelle
2020-05-05 7:43:16 AM
2020-05-05 9:02:50 AM
Ivan
Spotify Legend
519 Views
1 replies
0 likes

519 Views
1 replies
0 likes

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