Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
50767 Views
66 replies
25 likes

50767 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
881466 Views
11 replies
51 likes
Android
Guide
Troubleshooting

881466 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
27272 Views
4 replies
0 likes

27272 Views
4 replies
0 likes

Superuser Contribution why are some songs couldn't be played even in a premium account ?

PlanPremiumCountryHong KongDeviceSamsung Galaxy s10Operating SystemAndroid My Question or IssueWhy are some songs couldn't be play in my premium account (e.g. the IDOLiSH7 album)?Is it because they are Japanese songs? How can I listen to those songs?

sadieyip85
Visitor
Plan Premium Country Hong Kong Device Samsung Galaxy s10 Operating System Android My Question or Issue Why are some songs couldn't be play in my premium account (e.g. the IDOLiSH7 al...
2020-04-20 12:42:13 PM
2020-04-20 1:41:44 PM
Mario
Spotify Legend
274 Views
1 replies
0 likes

274 Views
1 replies
0 likes

Superuser Contribution Spotify randomly stops playing while in offline mode

PlanPremiumDeviceSamsung Galaxy A50Operating SystemAndroid 10 My Question or IssueSpotify randomly stops playing music and podcasts. This only happens when the device does not have an internet connection. This happens regardless whether Spotify set t...

user-removed
Visitor
Plan Premium Device Samsung Galaxy A50 Operating System Android 10 My Question or Issue Spotify randomly stops playing music and podcasts. This only happens when the device does not ha...
2020-04-18 6:42:35 PM
2020-04-20 1:36:47 PM
user-removed
Not applicable
977 Views
2 replies
1 likes

977 Views
2 replies
1 likes

Superuser Contribution Library: Rename "Filters" button to "Sort by"

Plan: PremiumCountry: NZ DeviceSamsung Galaxy S10 SM-G9730Operating SystemAndroid 10 under One UI 2.0 My Question or IssueI've always been frustrated that there isn't an option in settings to stop the list of playlists sorting by recently played, and...

Amblers
Casual Listener
Plan: Premium Country: NZ Device Samsung Galaxy S10 SM-G9730 Operating System Android 10 under One UI 2.0 My Question or Issue I've always been frustrated that there isn't...
2020-04-20 6:28:11 AM
2020-04-20 9:57:19 AM
Ivan
Spotify Legend
370 Views
1 replies
0 likes
labelling
Playlists
UI

370 Views
1 replies
0 likes

How do I get a usable user interface back on Android TV?

Device Nvidia Shield TVOperating System Android My Question or IssueI haven't been in the Spotify app on the nvidia shield TV for a while but noticed today the user interface has greatly changed and not for the good. Is there any way to get back to t...

SandyFarmer
Regular
Device Nvidia Shield TV Operating System Android My Question or Issue I haven't been in the Spotify app on the nvidia shield TV for a while but noticed today the user interface has greatly...
2020-04-19 8:43:53 AM
2020-04-20 8:44:46 AM
SandyFarmer
Regular
319 Views
1 replies
0 likes

319 Views
1 replies
0 likes

Song skipping like scratched CD

As the title says. I'm only noticing it with one particular to track-- "A Bite Out of My Bed" by the new pornographers. I've gapless playback and crossfade turned off, I tried deleting the song and redownloading, going to the album to listen there. N...

howsockgothappy
Newbie
As the title says. I'm only noticing it with one particular to track-- "A Bite Out of My Bed" by the new pornographers. I've gapless playback and crossfade turned off, I tried deleting the song and r...
2020-04-20 4:44:27 AM
2020-04-20 7:23:06 AM
Noah
Spotify Star
297 Views
1 replies
0 likes

297 Views
1 replies
0 likes

Grid view option for Your Library on mobile

Plan: PremiumCountry: NZ DeviceSamsung Galaxy S10 SM-G9730Operating SystemAndroid 10 under One UI 2.0 My Question or IssueWe should have the option for a grid view in Your Library, like the Desktop app's Albums menu. This would make much better use o...

Amblers
Casual Listener
Plan: Premium Country: NZ Device Samsung Galaxy S10 SM-G9730 Operating System Android 10 under One UI 2.0 My Question or Issue We should have the option for a grid view in...
2020-04-20 6:41:22 AM
626 Views
0 replies
3 likes
navigation
UI

626 Views
0 replies
3 likes

Spotify Connect Workaround

PlanPremiumCountryUSADeviceLG G7 ThinQ and Galaxy Tab S5eOperating SystemAndroid 9 My Question or IssueA problem I've been dealing with is when I do Spotify Connect to my PS4 which is on the latest version (literally just updated it) I couldn't add a...

shanelynn321
Casual Listener
Plan Premium Country USA Device LG G7 ThinQ and Galaxy Tab S5e Operating System Android 9 My Question or Issue A problem I've been dealing with is when I do Spotify Con...
2020-04-20 6:06:13 AM
247 Views
0 replies
0 likes

247 Views
0 replies
0 likes

Playback stops on PC when phone connects to Internet

PlanPremiumCountrycanadaDevice lg G6Operating SystemWin7 My Question or Issue I don't keep the wifi / lte on, I activate it when I need it. I play music on my PC at home. Whenever I connect to the internet on my phone, the playback stops on my PC and...

J-P1
Gig Goer
Plan Premium Country canada Device lg G6 Operating System Win7 My Question or Issue I don't keep the wifi / lte on, I activate it when I need it. I play music on my PC ...
2020-04-19 9:33:36 PM
2020-04-19 9:40:12 PM
TaTHEj
Composer
404 Views
1 replies
0 likes

404 Views
1 replies
0 likes

Superuser Contribution Spotify Lockscreen Controls Lose Connection to Google Home

PlanPremiumCountryAustraliaDeviceGoogle Pixel 2Operating SystemAndroid 10 My Question or IssueWhen casting to a Google Home speaker, the lock screen playback controls/song info loses connection when the phone is in standby. Have to unlock the phone, ...

afoti5
Visitor
Plan Premium Country Australia Device Google Pixel 2 Operating System Android 10 My Question or Issue When casting to a Google Home speaker, the lock screen playback controls/so...
2020-04-17 7:51:24 AM
2020-04-19 6:51:21 PM
kicker1
Regular
2213 Views
3 replies
1 likes

2213 Views
3 replies
1 likes

Superuser Contribution Cant keep listening to old songs

Anyone just listening to music and then it goes back to the last song u added after u get into your older liked songs

Carmaniscool
Visitor
Anyone just listening to music and then it goes back to the last song u added after u get into your older liked songs
2020-04-18 9:31:40 PM
2020-04-19 4:24:31 PM
Mario
Spotify Legend
357 Views
1 replies
0 likes

357 Views
1 replies
0 likes

Spotify Pauses Randomly When Listening Offline-Android

Hello! I have a Family Subscription for Spotify. I work in a manufacturing plant that has no wifi or cell service for employees. I use 2 different phones (both Androids) at work. The one phone, which is a Moto G, I hook into the area speaker for ever...

joythevampire
Visitor
Hello! I have a Family Subscription for Spotify. I work in a manufacturing plant that has no wifi or cell service for employees. I use 2 different phones (both Androids) at work. The one phone, which...
2020-04-19 1:46:45 AM
556 Views
0 replies
1 likes
android devices
Music pauses
Offline listening
Random Pauses

556 Views
0 replies
1 likes

Superuser Contribution [Mobile][Discover] Artist Feed

I had a bonus feature. There was a flash symbol next to the setting symbol. When you click on it you can see all the new songs/albums which are published from the artists that you're following. With this feature you are always up to date.

ninaaxst
Visitor
I had a bonus feature. There was a flash symbol next to the setting symbol. When you click on it you can see all the new songs/albums which are published from the artists that you're following. With ...
2020-04-15 12:26:33 PM
2020-04-18 11:45:13 AM
Peter
Spotify Legend
487 Views
1 replies
1 likes
Mobile

487 Views
1 replies
1 likes

Superuser Contribution Pause And Play button not working on lock screen

Hi, Spotify has recently updated and ever since the update to version 8.5.9.737 the play and pause button doesn't function on the lock screen, is there any help for this I have tried clean install but still happening, any help would be much appreciat...

hlgollop
Music Fan
Hi, Spotify has recently updated and ever since the update to version 8.5.9.737 the play and pause button doesn't function on the lock screen, is there any help for this I have tried clean install bu...
2019-06-17 12:24:40 PM
2020-04-18 5:18:06 AM
metaman15
Visitor
4887 Views
5 replies
4 likes

4887 Views
5 replies
4 likes

Spotify does not continue playing after paused for a while.

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy 10+, Android AutoOperating SystemAndroid Oreo My Question or IssueHi. I've been having this problem for a few weeks now. If I have Spotify paused for an extended period of time, and I reopen the app...

asdfeijadsk
Visitor
Plan Premium Country United States Device Samsung Galaxy 10+, Android Auto Operating System Android Oreo My Question or Issue Hi. I've been having this problem for a few weeks n...
2020-04-17 11:50:18 PM
346 Views
0 replies
0 likes

346 Views
0 replies
0 likes

Solved!! Spotify Web & Spotify Android App Not Syncing

PlanFree/PremiumCountryUSADeviceMotorola Z3 Force & ComputerOperating SystemAndroid & Windows 10 My Question or IssueI'm trying to clean up my Library of Liked Songs. I have unlike many songs on the Spotify App for Windows on my computer, but my Spot...

hvymtlchik81
Visitor
Plan Free/Premium Country USA Device Motorola Z3 Force & Computer Operating System Android & Windows 10 My Question or Issue I'm trying to clean up my Library of Liked Songs....
2020-04-17 5:35:03 PM
2020-04-17 6:17:05 PM
TaTHEj
Composer
576 Views
1 replies
0 likes

576 Views
1 replies
0 likes

Does the Android app still scrobble to Last.fm?

Plan: PremiumCountry: US Device: Pixel 3Operating System: Android version 10 I have Last.fm account hooked up to my Spotify account to help with scrobbling. However, I'm noticing that anything played on my Android device doesn't scrobble to Last.fm. ...

madSpot
Visitor
Plan: Premium Country: US Device: Pixel 3 Operating System: Android version 10 I have Last.fm account hooked up to my Spotify account to help with scrobbling. However, I'm noticin...
2020-04-15 1:52:53 AM
2020-04-17 3:41:34 PM
Jose_M
Spotify Star
871 Views
1 replies
0 likes

871 Views
1 replies
0 likes

Can't invite invite my son to become a member in the family plan

Plan Family PremiunCountry Denmark DeviceAndroid HuaweiOperating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi I am not able to invite my son to family premium plan. We are living under the roof. We have tried the incognito m...

Christian2100
Casual Listener
Plan Family Premiun Country Denmark Device Android Huawei Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi I am not able to invite my ...
2020-04-12 6:46:53 PM
2020-04-17 3:25:42 PM
Jose_M
Spotify Star
219 Views
1 replies
0 likes

219 Views
1 replies
0 likes

Can't download songs to SD anymore

PlanPremiumCountryUnited StatesDeviceSanding Galaxy A10Operating SystemAndroid My Question or IssueToday I noticed that all of my songs which were downloaded to my SD card started getting downloaded to my phone's internal storage. I went to change th...

billyjamesict
Visitor
Plan Premium Country United States Device Sanding Galaxy A10 Operating System Android My Question or Issue Today I noticed that all of my songs which were downloaded to my SD...
2020-04-10 6:23:55 PM
2020-04-17 3:21:19 PM
Jose_M
Spotify Star
660 Views
1 replies
1 likes

660 Views
1 replies
1 likes

How getting real customer support?

How can I get real customer support? Usually you get only here the advise: reinstall. But problems are not addressed. I wonder, why I pay a monthly fee.

Kalmora
Roadie
How can I get real customer support? Usually you get only here the advise: reinstall. But problems are not addressed. I wonder, why I pay a monthly fee.
2020-04-09 9:06:34 AM
2020-04-17 2:58:52 PM
Jose_M
Spotify Star
239 Views
1 replies
0 likes

239 Views
1 replies
0 likes

Pausa de música.

PremiumBrasilAndroid 9 Samsung A7 2018Meu aplicativo para música sozinha, e acontece o mesmo quando eu uso o aplicativo Lite. Como resolver ira?

2133v3ustiu6yla
Visitor
Premium Brasil Android 9 Samsung A7 2018 Meu aplicativo para música sozinha, e acontece o mesmo quando eu uso o aplicativo Lite. Como resolver ira?
2020-04-15 8:59:51 AM
2020-04-17 2:46:29 PM
Jose_M
Spotify Star
258 Views
1 replies
0 likes

258 Views
1 replies
0 likes

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