Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
46476 Views
66 replies
25 likes

46476 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
879745 Views
11 replies
51 likes
Android
Guide
Troubleshooting

879745 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26837 Views
4 replies
0 likes

26837 Views
4 replies
0 likes

Firewall Domains Mobile App

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueCan I have a list of domain names that I can register with the firewall please to allow our u...

dazza007
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Can I h...
2019-11-25 11:24:59 AM
705 Views
0 replies
0 likes

705 Views
0 replies
0 likes

Superuser Contribution When switching between WiFi to data, or vice versa, Spotify will stop playing music.

PlanPremiumCountryUSADeviceNexus 5Operating SystemAndroid Oreo My Question or IssueWhen switching between WiFi and data, Spotify will stop playing the song I'm listening to without crashing or freezing. Pausing then playing does nothing and skipping ...

MrKidd
Music Fan
Plan Premium Country USA Device Nexus 5 Operating System Android Oreo My Question or Issue When switching between WiFi and data, Spotify will stop playing the song I'm listening...
2019-09-25 7:03:15 PM
2019-11-25 10:15:20 AM
TudorBelea
Newbie
2141 Views
6 replies
0 likes

2141 Views
6 replies
0 likes

Songs on "Artist" tab are displayed separately, even if they are from the same album.

PlanPremiumCountryUSDeviceNote 9Operating SystemAndroid Oreo My Question or IssueWhen looking at songs from artists in my library, they are displayed individually or in 2-3s, even though they are from the same album. Many are also repeated (see below...

KayMaryam
Visitor
Plan Premium Country US Device Note 9 Operating System Android Oreo My Question or Issue When looking at songs from artists in my library, they are displayed individually or in ...
2019-11-25 5:16:01 AM
262 Views
0 replies
0 likes

262 Views
0 replies
0 likes

Delete recently played songs * Android & store user prefs for reinstalls

Annoying songs auto played by Spotify unable to remove from recently played list. I believe this issue is deliberate & partly due to Spotify's defaulting to "auto play", which is auto enabled at install and during any update, where Spotify will then ...

Magickly
Regular
Annoying songs auto played by Spotify unable to remove from recently played list. I believe this issue is deliberate & partly due to Spotify's defaulting to "auto play", which is auto enabled at ...
2019-11-24 10:28:29 PM
750 Views
0 replies
2 likes
auto play keeps re-enabling
delete recent songs
no customer support
Sneaky autoplay

750 Views
0 replies
2 likes

[Bug] [Podcast] 15 seconds rewind broken on first item

Plan: PremiumCountry: Canada DevicePixel 2 XL: Android 10 My Question or IssueI noticed that the "Rewind 15 seconds" feature on Android doesn't work if the podcast I'm currently playing is at the beginning of the list/queue. This behaviour (disabling...

anonymoh
Newbie
Plan: Premium Country: Canada Device Pixel 2 XL: Android 10 My Question or Issue I noticed that the "Rewind 15 seconds" feature on Android doesn't work if the podcast I...
2019-11-24 8:47:19 PM
837 Views
0 replies
0 likes
15sec
Android
bug
podcast

837 Views
0 replies
0 likes

Sporadic playback

Every so often whilst listening to a playlist or an album, the current track ends but when the next track starts it's silent. I forward a few tracks and it's still silent, I go back to the track that played correctly last and no problems. Also it kee...

dragonsour
Casual Listener
Every so often whilst listening to a playlist or an album, the current track ends but when the next track starts it's silent. I forward a few tracks and it's still silent, I go back to the track that...
2019-11-24 2:53:13 PM
237 Views
0 replies
3 likes

237 Views
0 replies
3 likes

Need to re-install Spotify Android app daily

PlanPremiumCountryThe NetherlandsDeviceMultiple: Nokia 6 and LG G6Operating SystemAndroid 9 (Pie) My Question or IssueSpotify is my favourite travel mate on my daily commute but since a couple of weeks the Android app just does not want to work. I ha...

Wim_Rijksen
Newbie
Plan Premium Country The Netherlands Device Multiple: Nokia 6 and LG G6 Operating System Android 9 (Pie) My Question or Issue Spotify is my favourite travel mate on my daily commute ...
2019-11-24 2:11:52 PM
250 Views
0 replies
0 likes

250 Views
0 replies
0 likes

Solved!! Spotify SD Card & Offline Files

Hi all, Was just wondering about how Spotify works in terms off storing offline files because I couldn't seem to find exactly what I was looking for. So atm I've got storage set to my SD card (/storage/3432-3138). My phone ran out of battery and turn...

jappyc
Casual Listener
Hi all, Was just wondering about how Spotify works in terms off storing offline files because I couldn't seem to find exactly what I was looking for. So atm I've got storage set to ...
2017-06-16 4:17:29 AM
2019-11-24 12:21:21 PM
dkums7up61xyomz
Casual Listener
3003 Views
6 replies
0 likes

3003 Views
6 replies
0 likes

Spotify redownloads already downloaded files

PlanPremiumCountryAustraliaDeviceSamsung galaxy A8My Question or IssueI restarted my phone after it ran out of battery and spotify had to re-download my library but my SD card still shows that the deleted spotify files are still taking up space

dkums7up61xyomz
Casual Listener
Plan Premium Country Australia Device Samsung galaxy A8 My Question or Issue I restarted my phone after it ran out of battery and spotify had to re-download my library but my SD card still sho...
2019-11-24 11:47:00 AM
171 Views
0 replies
0 likes

171 Views
0 replies
0 likes

Spotify connect on MiUi

Hi Community!My Name is Andreas and here a some information to start with: PlanFamily PremiumGermany DeviceXiaomi Pocophone f1, MiPad4 Plus (,Nokia6, Nexus7 2013, Samsung A3) Android 5 - 10 My Question or Issue:So... since the both Xiaomi devices are...

BlechMann
Visitor
Hi Community! My Name is Andreas and here a some information to start with: Plan Family Premium Germany Device Xiaomi Pocophone f1, MiPad4 Plus (,Nokia6, Nexus7 2013, Samsung A3...
2019-11-24 11:32:43 AM
836 Views
0 replies
0 likes
Spotify on HEOS failure

836 Views
0 replies
0 likes

Automatic switch from SD card to internal memory after every reboot

PlanPremiumCountryGermanyDeviceMotorola Moto G7 PowerOperating SystemAndroid 9 My Question or IssueI have swapped my 64gb SD card to a 200gb SD card now.After the change, I did not have a problem to switch the memory in the Spotify app back to the SD...

ProfPi
Visitor
Plan Premium Country Germany Device Motorola Moto G7 Power Operating System Android 9 My Question or Issue I have swapped my 64gb SD card to a 200gb SD card now. After the change, I...
2019-11-24 10:38:34 AM
487 Views
0 replies
9 likes
SD-card autostart

487 Views
0 replies
9 likes

Deleted files after app update - Root cause discovered

PlanSpotify PremiumCountry - UKDeviceSamsung Galaxy Operating SystemWindows 10 My Question or IssueOnce again my spotify downloaded tracks have been deleted after an app update.After digging deeper it appears Spotify doesn't recognise a current offli...

user-removed
Visitor
Plan Spotify Premium Country - UK Device Samsung Galaxy Operating System Windows 10 My Question or Issue Once again my spotify downloaded tracks have been deleted after an app u...
2019-11-24 4:02:41 AM
273 Views
0 replies
0 likes

273 Views
0 replies
0 likes

[Android][Playlists] Better shuffle

The shuffle seems to only work effectively with less than 100 songs. I have over 600 songs on my liked playlist, and I can hear the same song twice in a day. Thanks for your help!

F3110w831ng
Casual Listener
The shuffle seems to only work effectively with less than 100 songs. I have over 600 songs on my liked playlist, and I can hear the same song twice in a day. Thanks for your help!
2019-11-24 1:49:36 AM
296 Views
0 replies
0 likes
Android
Playlists

296 Views
0 replies
0 likes

[Android][Playlists] Qued songs don't appear in the song order when I rewind

When I'm listening to my playlist on shuffle then decide to place a song or two in queue, after those songs play and I decide to go back a song or two, those songs I just queued won't be there! That's a big issue for me! Thanks for your help!

F3110w831ng
Casual Listener
When I'm listening to my playlist on shuffle then decide to place a song or two in queue, after those songs play and I decide to go back a song or two, those songs I just queued won't be there! That'...
2019-11-24 1:43:56 AM
356 Views
0 replies
0 likes
Android
Playlists

356 Views
0 replies
0 likes

Cannot go online on mobile

PlanPremiumCountryUSADeviceSamsung Galaxy S10Operating SystemAndroid Pie My Question or IssueMy phone simply will not go online in spotify. I have tried different networks and even data usage and it will not go online. There is not even an offline mo...

BoricSole53
Casual Listener
Plan Premium Country USA Device Samsung Galaxy S10 Operating System Android Pie My Question or Issue My phone simply will not go online in spotify. I have tried different net...
2019-11-23 7:32:12 PM
2019-11-23 7:44:26 PM
BoricSole53
Casual Listener
355 Views
1 replies
0 likes

355 Views
1 replies
0 likes

Android 9 Bluetooth - skip/play/pause keys does not work

PlanPremiumSpotify version8.5.32.889DeviceHTC U11Operating SystemAndroid 9 My Question or IssueSince some months I have the following issue:My phone is connected with my Kenwood DPX-7100DAB car radio and use Spotify to play music. The music title and...

Stefan1200
Newbie
Plan Premium Spotify version 8.5.32.889 Device HTC U11 Operating System Android 9 My Question or Issue Since some months I have the following issue: My phone is connected with my Ke...
2019-11-23 1:14:40 PM
527 Views
0 replies
0 likes
bluetooth
Car
controls
pause
Play
Radio
skip

527 Views
0 replies
0 likes

Recently can't download my music to sd card

PlanPremiumCountryIndonesiaDeviceASUS Zenfone Max M1Operating SystemAndroid Oreo My Question or IssueSo recently a notification pops up from Spotify, telling me that i'm about to download 500+ music. I thought maybe its about to redownload my saved p...

labrys-
Visitor
Plan Premium Country Indonesia Device ASUS Zenfone Max M1 Operating System Android Oreo My Question or Issue So recently a notification pops up from Spotify, telling me that i'm abou...
2019-11-23 8:38:15 AM
259 Views
0 replies
1 likes

259 Views
0 replies
1 likes

I Can't share music on Instagram stories

Hello.I see many people sharing songs on Instagram stories, but I can't, why? When I try to share to Instagram there's no option "Instagram stories". Both apps (Instagram and Spotify) are up to date Device: Moto G6 PlusAndroid version: 9 (PPWS29.116-...

Galacticdonut
Newbie
Hello. I see many people sharing songs on Instagram stories, but I can't, why? When I try to share to Instagram there's no option "Instagram stories". Both apps (Instagram and Spotify) are up to dat...
2019-11-23 2:03:42 AM
396 Views
0 replies
1 likes

396 Views
0 replies
1 likes

Can't share to Facebook News Feed any more

PlanPremiumCountryUKDeviceLG V30Operating SystemAndroid 8.0.0 My Question or IssueI have noticed the last few times I've decided to share a song I've been listening to on Spotify to Facebook that it will only let me share it as a Story and doesn't gi...

BigDaveP
Visitor
Plan Premium Country UK Device LG V30 Operating System Android 8.0.0 My Question or Issue I have noticed the last few times I've decided to share a song I've been listening to on Spo...
2019-10-28 4:29:03 PM
2019-11-22 7:47:30 PM
jsmith85
Visitor
1411 Views
2 replies
4 likes

1411 Views
2 replies
4 likes

Superuser Contribution Spotify will not recognize SD card

DeviceGalaxy S9+Operating SystemAndroid 9 with September security patch My Question or IssueSpotify refuses to acknowledge my SD card on my S9+. It has been this way since I bought this home. Google Play Music and any other app has absolutely no prob...

davidaxxa
Regular
Device Galaxy S9+ Operating System Android 9 with September security patch My Question or Issue Spotify refuses to acknowledge my SD card on my S9+. It has been this way since I ...
2019-09-29 12:47:34 AM
2019-11-22 6:21:20 PM
davidaxxa
Regular
890 Views
3 replies
1 likes
Android
Galaxy
S9+

890 Views
3 replies
1 likes

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