Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
66416 Views
68 replies
26 likes

66416 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28864 Views
5 replies
0 likes

28864 Views
5 replies
0 likes

Solved!! Any way to force Spotify to stop searching for Internet?

I've got a bunch of albums downloaded for offline. About 30% of the time, I'm out for a walk, tap 'Your Library', 'Albums', and it shows me all my downloaded albums without any problems.The other 70% of the time, I tap 'Albums', and get a spinning wh...

user-removed
Visitor
I've got a bunch of albums downloaded for offline. About 30% of the time, I'm out for a walk, tap 'Your Library', 'Albums', and it shows me all my downloaded albums without any problems. The other 7...
2019-12-06 11:01:24 PM
2019-12-07 10:42:31 PM
Luan
Spotify Star
918 Views
3 replies
0 likes

918 Views
3 replies
0 likes

No puedo abrir el menú de opciones.

No puedo abrir el menú de opciones de las canciones en la aplicación de Spotify pero si en Spotify LitePlanPremiumPerúXiaomi Redmi 6Android 9

Bosco420
Visitor
No puedo abrir el menú de opciones de las canciones en la aplicación de Spotify pero si en Spotify Lite Plan Premium Perú Xiaomi Redmi 6 Android 9
2019-12-07 10:17:59 PM
528 Views
0 replies
3 likes

528 Views
0 replies
3 likes

Connected devices

Android 10 Pixel 4XLPremium Account I have a Google Home and minis etc.My parents also have smart devices different address, but I am part of their home. When I open Spotify, I can't listen because it's saying it's already being listened to on at my ...

iamryan
Regular
Android 10 Pixel 4XL Premium Account I have a Google Home and minis etc. My parents also have smart devices different address, but I am part of their home. When I open Spotify, I ...
2019-12-07 9:25:35 PM
297 Views
0 replies
0 likes

297 Views
0 replies
0 likes

The Lyrics view feature (Genius) wont work.

according to the guide: Start playing music.Tap the Now Playing bar at the bottom of the screen.Scroll down to see the song’s lyrics and their story!but theres nothing at the bottom of the screen, and i cant see any lyrics, currently using xiomi note...

Shon98
Visitor
according to the guide: Start playing music. Tap the Now Playing bar at the bottom of the screen. Scroll down to see the song’s lyrics and their story! but theres nothing at the bott...
2019-12-07 2:45:33 PM
607 Views
0 replies
0 likes
Bhind the Lyrics
Genius
lyrics

607 Views
0 replies
0 likes

Solved!!Superuser Contribution BV9600 issue with drop down menu

Hey everyone.I have an issue with my bv9600. Everytime i open the drop down menu, the app crushes. I have already uninstalled and restalled it and i already locked the app on the Memory Sand box.Thank you very much for your help.PlanPremiumCountry It...

Tarvosdrakon
Casual Listener
Hey everyone. I have an issue with my bv9600. Everytime i open the drop down menu, the app crushes. I have already uninstalled and restalled it and i already locked the app on the Memory Sand...
2019-09-19 3:23:17 PM
2019-12-07 1:27:25 PM
Tarvosdrakon
Casual Listener
1306 Views
4 replies
0 likes

1306 Views
4 replies
0 likes

Spotify make phone crash/freeze even not using Spotify

PlanPremiumCountrySpainDeviceXiaomi Mi A2 Lite (3gb RAM & 32gb storage)Operating SystemAndroid 9 Pie, Android One, November security update already installedMy Question or IssueStarted using Spotify first week of november. Since then Spotify made the...

kanete
Casual Listener
Plan Premium Country Spain Device Xiaomi Mi A2 Lite (3gb RAM & 32gb storage) Operating System Android 9 Pie, Android One, November security update already installed My Question or Issue ...
2019-12-07 1:03:38 PM
382 Views
0 replies
0 likes

382 Views
0 replies
0 likes

Memory leak on android tv

PlanPremiumCountryDK DeviceSony Bravia KD-65A1 My Question or IssueWhen spotify has been running about half an hour it gets pretty much impossible to change track/playlist, end the application or just switch away from it. It always ends up with the t...

brestfloda
Regular
Plan Premium Country DK Device Sony Bravia KD-65A1 My Question or Issue When spotify has been running about half an hour it gets pretty much impossible to change track/playlist...
2019-12-07 10:05:40 AM
399 Views
0 replies
0 likes

399 Views
0 replies
0 likes

Superuser Contribution [2019 Wrapped] Story crashes on fifth slide

PlanPremiumCountryChileDeviceMoto G6 PLayOperating SystemAndroid 9 My Question or IssueI try to look at my Spotify Wrapped 2019, but the app crashes when I try to look at the fifth slide. I tried clean reinstalling and restarting my phone, but it jus...

IcyKyosho
Visitor
Plan Premium Country Chile Device Moto G6 PLay Operating System Android 9 My Question or Issue I try to look at my Spotify Wrapped 2019, but the app crashes when I try to look at the...
2019-12-06 12:43:41 AM
2019-12-07 8:39:10 AM
Peter
Spotify Legend
1951 Views
1 replies
1 likes

1951 Views
1 replies
1 likes

Spotify redownloading library everday midnight

I'm using Samsung A30. I've subscribed to Spotify with student discount. I use 2 devices i.e windows laptop and android phone. My library keeps downloading everyday midnight. And this issue is only with mobile. I found my android is added every night...

ShivasaiNelluri
Music Fan
I'm using Samsung A30. I've subscribed to Spotify with student discount. I use 2 devices i.e windows laptop and android phone. My library keeps downloading everyday midnight. And this issue is only w...
2019-12-07 6:27:16 AM
374 Views
0 replies
0 likes
Android
drm issue
Premium
redownloads
Samsung
samsung a30

374 Views
0 replies
0 likes

Spotify autoplay

PlanPremiumCountryNew ZealandDeviceSamsung Galaxy a70My Question or IssueWhen I turn on my AirPods Spotify automatically plays music, how do I stop this?

Kmulder-no
Newbie
Plan Premium Country New Zealand Device Samsung Galaxy a70 My Question or Issue When I turn on my AirPods Spotify automatically plays music, how do I stop this?
2019-12-07 4:53:42 AM
537 Views
0 replies
0 likes
AirPods
auto
automatically
autoplay

537 Views
0 replies
0 likes

Wrapped top genres missing

PlanPremiumCountrySwedenDeviceXiaomi mix 2s and iPad Operating SystemAndroid pie and iOS 13 My Question or IssueIn the 2019 wrapped stories. I noticed my friends have a bar graph with their top genres. This is missing for me.

Ahmadadam96
Newbie
Plan Premium Country Sweden Device Xiaomi mix 2s and iPad Operating System Android pie and iOS 13 My Question or Issue In the 2019 wrapped stories. I noticed my friends have a ...
2019-12-06 11:05:33 PM
693 Views
0 replies
1 likes

693 Views
0 replies
1 likes

Randomly shuffle playing music (android)

PlanPremiumCountryUSDeviceLg g6Operating SystemAndroid My Question or IssueI don't like shuffle playing my playlists, and they have started randomly shuffling partway through the playlist. My liked songs will only play shuffled, even though I don't h...

-rfu5w_aoccco
Newbie
Plan Premium Country US Device Lg g6 Operating System Android My Question or Issue I don't like shuffle playing my playlists, and they have started randomly shuffling partway through...
2019-12-06 10:47:49 PM
313 Views
0 replies
0 likes

313 Views
0 replies
0 likes

Searching for an artist in liked songs and shuffling shuffles all music and not just the artist

PlanPremiumCountryUSADeviceHTU U12+Operating SystemAndroid 9 My Question or IssueSearching for an artist in liked songs and shuffling shuffles all music and not just the artist. For example, in my liked music, I search for the artist "Tiny Moving Par...

Ajc382
Casual Listener
Plan Premium Country USA Device HTU U12+ Operating System Android 9 My Question or Issue Searching for an artist in liked songs and shuffling shuffles all music and not just the arti...
2019-12-02 7:56:20 PM
2019-12-06 9:25:45 PM
Ajc382
Casual Listener
1263 Views
2 replies
3 likes
bug

1263 Views
2 replies
3 likes

[2019 Wrapped] Does not offer save on device or share on Instagram

PlanPremiumCountryFinlandDeviceHuawei P20Operating SystemAndroid 9 Emui 9.1 My Question or IssueSpotify's in-app Wrapped does not offer saving 2019 either decade images on phone for sharing. Also, it doesn't offer sharing on Instagram feed (not Stori...

markspl_
Music Fan
Plan Premium Country Finland Device Huawei P20 Operating System Android 9 Emui 9.1 My Question or Issue Spotify's in-app Wrapped does not offer saving 2019 either decade imag...
2019-12-06 9:58:48 AM
2019-12-06 8:48:08 PM
Luan
Spotify Star
1318 Views
1 replies
1 likes
Instagram
instagram share
Wrapped 2019

1318 Views
1 replies
1 likes

shuffle & filter

PlanPremiumCountryArgentinaDeviceDesktop + Moto G5S PlusOperating System(Windows 10 + Android 8.1 My Question or IssueIf i toggle shuffle ON and filter (Windows) my saved songs for example by X artist, then when i control the app from my Android it d...

sosafmatias
Casual Listener
Plan Premium Country Argentina Device Desktop + Moto G5S Plus Operating System (Windows 10 + Android 8.1 My Question or Issue If i toggle shuffle ON and filter (Windows) my saved son...
2019-12-06 6:35:57 PM
345 Views
0 replies
0 likes

345 Views
0 replies
0 likes

Sportify Connect does not connect

PlanPremiumCountrySwitzerlandDeviceSamsung Note 9 and NAD amplifier with bluesound moduleOperating SystemAndroid 9 I have been using Spotify Connect without problems for the last 2 years. I use my Samsung Note 9 to control my NAD amplifier with blues...

netznick
Regular
Plan Premium Country Switzerland Device Samsung Note 9 and NAD amplifier with bluesound module Operating System Android 9 I have been using Spotify Connect without problems for the la...
2019-06-29 9:46:22 AM
2019-12-06 5:23:32 PM
Murmelmusic
Regular
5498 Views
15 replies
3 likes

5498 Views
15 replies
3 likes

Spotify has disappeared from my Samsung Galaxy S3.

Plan - premiumFree/Premium - I have PremiumCountry USA Device, Samsung Galaxy S3(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System, Android(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify has disappeared from my Sa...

eloisemeneses
Casual Listener
Plan - premium Free/Premium - I have Premium Country USA Device, Samsung Galaxy S3 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System, Android (iOS 10, Android Or...
2019-10-18 2:16:06 PM
2019-12-06 4:39:57 PM
eloisemeneses
Casual Listener
2141 Views
5 replies
0 likes

2141 Views
5 replies
0 likes

FIXEDSpotify freezes and crashes

PlanPremiumCountryCyprusDeviceHuawei P20 ProOperating SystemEMUI 9.1.0/Android 9My Question or IssueSpotify will crash whenever I touch the "now playing" bar on the bottom of the screen. It doesn't do it with all songs, and otherwise the app works fi...

Damis98
Visitor
Plan Premium Country Cyprus Device Huawei P20 Pro Operating System EMUI 9.1.0/Android 9 My Question or Issue Spotify will crash whenever I touch the "now playing" bar on the bottom of the sc...
2019-12-06 11:23:29 AM
796 Views
0 replies
1 likes

796 Views
0 replies
1 likes

Solved!! Automatically follows and downloads unwanted playlists

PlanPremiumCountryThe NetherlandsDeviceMoto G4Operating System(Android 7.0) My Question or Issue Each time I open spotify on my android, it follows and downloads the same playlists I don't want to download. I can keep unfollowing the playlists/albums...

cmkl
Regular
Plan Premium Country The Netherlands Device Moto G4 Operating System (Android 7.0) My Question or Issue Each time I open spotify on my android, it follows and downloads the s...
2019-12-04 1:46:29 PM
2019-12-06 9:36:43 AM
luisneto
Casual Listener
1832 Views
8 replies
1 likes

1832 Views
8 replies
1 likes

Crash on StoriesContainerActivity

PlanPremiumCountryViet NamDeviceSony Xperia XZ2 Compact, Samsung Galaxy S8Operating SystemAndroid 9 My Question or IssueI want to view my story but Spotify keep crashing. It happen on all of my devices so I guess something went wrong with my account

b4c7xaggl-_4c
Casual Listener
Plan Premium Country Viet Nam Device Sony Xperia XZ2 Compact, Samsung Galaxy S8 Operating System Android 9 My Question or Issue I want to view my story but Spotify keep crashing. It ...
2019-12-06 4:19:06 AM
2019-12-06 4:39:59 AM
b4c7xaggl-_4c
Casual Listener
666 Views
4 replies
0 likes
Crash

666 Views
4 replies
0 likes

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