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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 42917 Views
  • 66 replies
  • 25 likes
  • 42917 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 878248 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 878248 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26442 Views
  • 4 replies
  • 0 likes
  • 26442 Views
  • 4 replies
  • 0 likes

Spotify won't play on the bluetooth speaker

PlanFamily premiumCountryHollandDeviceGalaxy 8Operating SystemAndroid (?)Hi, Today my spotify app would't play via my blootooth speaker. The speaker is connected to the phone. Every other sound (phone sound and other app sounds) play on the bluetooth...

  • Visitor
  • Plan Family premium Country Holland Device Galaxy 8 Operating System Android (?) Hi,   Today my spotify app would't play via my blootooth speaker. The speaker is connected to the phone...
  • 763 Views
  • 0 replies
  • 0 likes
  • 763 Views
  • 0 replies
  • 0 likes

Cannot run on Samsung A40

PlanPremiumCountryCzech RepublicDeviceSamsung A40Operating SystemAndroid OreoMy Question or IssueHi,Spotify app cannot run in last few weeks on my phone. It keeps logging in but nothing happens. It only log and work in airplane mode (offline). I trie...

  • Casual Listener
  • Plan Premium Country Czech Republic Device Samsung A40 Operating System Android Oreo My Question or Issue Hi, Spotify app cannot run in last few weeks on my phone. It keeps logging in ...
  • Phayes71
  • Casual Listener
  • 1487 Views
  • 8 replies
  • 0 likes
  • 1487 Views
  • 8 replies
  • 0 likes

Loud crackling noise Samsung A5

After the android update, a loud crackling noise is heard when I'm playing songs in Spotify on my Samsung A5 (2017). How can I fix this?!! I can't listen to music anymore on my phone, which is quite inconvenient when I'm traveling.

  • Newbie
  • After the android update, a loud crackling noise is heard when I'm playing songs in Spotify on my Samsung A5 (2017). How can I fix this?!! I can't listen to music anymore on my phone, which is...
  • gserneels2
  • Newbie
  • 15063 Views
  • 4 replies
  • 0 likes
  • 15063 Views
  • 4 replies
  • 0 likes

Superuser Contribution Clear Cache

I try to clear my cache but when I click on the button nothing's happening. The part "autres" never changes and it takes all of my space, wich doesn't allow me to download a lot of music. Thanks

  • Newbie
  • I try to clear my cache but when I click on the button nothing's happening. The part "autres" never changes and it takes all of my space, wich doesn't allow me to download a lot of music. Thanks 
  • Petya
  • Community Legend
  • 628 Views
  • 1 replies
  • 0 likes
  • 628 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unfortunately, Spotify Has Stopped

I know I know this question already answered but the solutions doesn't work for me. It was working fine but one day when I tried to open the app, it just stopped and I kept receiving that "stopped" notification over and over again. I've deleted the a...

  • Newbie
  • I know I know this question already answered but the solutions doesn't work for me. It was working fine but one day when I tried to open the app, it just stopped and I kept receiving that "stopped" n...
  • Petya
  • Community Legend
  • 450 Views
  • 1 replies
  • 0 likes
  • 450 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't share my spotify playlists on Intagram stories/feed. As an artist, I realy need this resourc

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Regular
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • reginafsmith
  • Newbie
  • 1197 Views
  • 11 replies
  • 0 likes
  • Instagram
  • 1197 Views
  • 11 replies
  • 0 likes

Superuser Contribution Loading time and system running

Holy moley I spend so much time waiting for Spotify to start, reloading it, restarting my phone, uninstalling and reinstalling it, waiting for it to respond to changing songs or pause or stop and more often than not can't use other programs on my pho...

  • Visitor
  •   Holy moley I spend so much time waiting for Spotify to start, reloading it, restarting my phone, uninstalling and reinstalling it, waiting for it to respond to changing songs or pause or stop...
  • Petya
  • Community Legend
  • 322 Views
  • 1 replies
  • 1 likes
  • 322 Views
  • 1 replies
  • 1 likes

Superuser Contribution After I ask spotify to store in my SD, the card becames unrecognizable

PlanPremiumCountryArgentinaDeviceSamsung Galaxy S8Operating SystemAndroid Oreo My Question or IssueAfter asking Spotify to store in my SD card, these becames unrecognizable and is asking for formatting.

  • Visitor
  • Plan Premium Country Argentina Device Samsung Galaxy S8 Operating System Android Oreo   My Question or Issue After asking Spotify to store in my SD card, these becames unrecogniza...
  • Petya
  • Community Legend
  • 377 Views
  • 1 replies
  • 0 likes
  • 377 Views
  • 1 replies
  • 0 likes

Superuser Contribution App Notifications Pop Up on Lockscreen

PlanPremiumCountryUKDevicePocophone F1Operating SystemAndroid 9.0 My Question or IssueWhile listening to spotify through another device such as amazon alexa and the song finishes, spotify app decides to pop up a notification on my phone, the only sol...

  • Visitor
  •   Plan Premium Country UK Device Pocophone F1 Operating System Android 9.0   My Question or Issue While listening to spotify through another device such as amazon alexa and the s...
  • Petya
  • Community Legend
  • 714 Views
  • 1 replies
  • 1 likes
  • 714 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify shuts down

PlanPremiumCountryArgentina DeviceXiaomi Redmi S2 Operating SystemAndroid 9 under MIUI 10 Spotify stops playing music and it happens every three or five minutes, ten minutes would be a miracle. I thought it was because of the battery life settings bu...

  • Regular
  • Plan Premium Country Argentina  Device Xiaomi Redmi S2  Operating System Android 9 under MIUI 10   Spotify stops playing music and it happens every three or five minutes, ten ...
  • Petya
  • Community Legend
  • 2579 Views
  • 3 replies
  • 1 likes
  • MIUI
    Redmi
    Xiaomi
  • 2579 Views
  • 3 replies
  • 1 likes

Superuser Contribution App crashes Huawey p30 lite

PremiumFranceHuawey p30 LiteAndroid 9 / EMUI 9.0.1.159 Hello The Spotify app (from Google store) always crash, and slows down the phone. I must restart it everytime I try to launch the app to be able to use other apps. Tried several uninstalls/instal...

  • Visitor
  •   Premium France Huawey p30 Lite Android 9 / EMUI 9.0.1.159   Hello  The Spotify app (from Google store) always crash, and slows down the phone. I must restart it everytime I tr...
  • Petya
  • Community Legend
  • 2209 Views
  • 1 replies
  • 1 likes
  • 2209 Views
  • 1 replies
  • 1 likes

Superuser Contribution Music keeps pausing

PlanPremiumCountryUSADeviceGalaxy 9 plusOperating SystemAnroid My Question or IssueMy music and podcasts keep pausing on my phone. I've uninstalled and reinstalled the app, my software is up to date

  • Visitor
  •   Plan Premium Country USA Device Galaxy 9 plus Operating System Anroid   My Question or Issue My music and podcasts keep pausing on my phone. I've uninstalled and reinstalled th...
  • Petya
  • Community Legend
  • 842 Views
  • 2 replies
  • 1 likes
  • 842 Views
  • 2 replies
  • 1 likes

Superuser Contribution Can't share Story in Instagram

PlanPremiumCountryTurkey DeviceSamsung Galaxy A7 2017Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueCan't share story on Instagram even though my app is the latest version please help me i can't solve this problem

  • Visitor
  •   Plan Premium Country Turkey  Device Samsung Galaxy A7 2017 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Can't share story on Instag...
  • Petya
  • Community Legend
  • 402 Views
  • 1 replies
  • 0 likes
  • 402 Views
  • 1 replies
  • 0 likes

Superuser Contribution Works on Phone but not on laptop

PlanPremiumCountryEnglandDeviceLaptopOperating SystemWindows 10 My Question or IssueI can access my account on the laptop and have recently gone to Premium whereas before I was using free. My playlists can't be accessed and it tells me to add songs e...

  • Visitor
  • Plan Premium Country England Device Laptop Operating System Windows 10   My Question or Issue I can access my account on the laptop and have recently gone to Premium whereas before I w...
  • Petya
  • Community Legend
  • 566 Views
  • 1 replies
  • 0 likes
  • 566 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution PLEASE ESCALATE: URI/URL Links Will Only Open In Shuffle Mode [Android Mobile]

PlanPremiumUSADevice(Samsung Galaxy 10+)Operating System( Android 9.0 Pie)Spotify version8.5.24.762 My Question or IssueSpotify mobile will only open URI links in shuffle mode. I've removed the cache,a dn uninstalled and reinstalled several times. Th...

  • Roadie
  •   Plan Premium USA Device (Samsung Galaxy 10+) Operating System ( Android 9.0 Pie) Spotify version 8.5.24.762   My Question or Issue Spotify mobile will only open URI links in s...
  • SpotyThrowbacks
  • Roadie
  • 1614 Views
  • 3 replies
  • 0 likes
  • Bug or Update
    links
    shuffle
  • 1614 Views
  • 3 replies
  • 0 likes

How do you view the global ranking for artists on Spotify?

Like, sure, you can view the WW position of an artist in their Profile Page if they're big enough and have a spot on the top, but how/where do you see the overall ranking? I think I used to be able to see this, but nowadays I click on Lana's position...

  • Regular
  • Like, sure, you can view the WW position of an artist in their Profile Page if they're big enough and have a spot on the top, but how/where do you see the overall ranking? I think I used to be able t...
  • 1091 Views
  • 0 replies
  • 1 likes
  • 1091 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify playing music on its own

PlanPremiumCountryUSADeviceSamsung Galaxy S10Operating SystemAndroid PieSpotify version 8.5.3.716 My Question or IssueAbout 3 weeks ago I noticed Spotify would start randomly blasting music through my phone's speaker out of nowhere! Typically this wi...

  • Visitor
  • Plan Premium Country USA Device Samsung Galaxy S10 Operating System Android Pie Spotify version 8.5.3.716   My Question or Issue About 3 weeks ago I noticed Spotify would start random...
  • Scifikimmi
  • Newbie
  • 4163 Views
  • 8 replies
  • 3 likes
  • 4163 Views
  • 8 replies
  • 3 likes

Following Artist Bug

Hello, I am a spotify premium member from the U.S. on the Samsung Galaxy S7. I am having an issue with following specific artists. I have tried fixing the issue by restarting my phone, reinstalling the app, updating my phone and app, but to no avail....

  • Regular
  • Hello, I am a spotify premium member from the U.S. on the Samsung Galaxy S7. I am having an issue with following specific artists. I have tried fixing the issue by restarting my phone, reinstalling t...
  • Firesword007
  • Regular
  • 868 Views
  • 3 replies
  • 0 likes
  • 868 Views
  • 3 replies
  • 0 likes

Solved!! I want to import downloaded local song files to my Spotify app but newer songs don't show up

PlanPremiumCountryBrazil Device(Moto G 5SOperating SystemAndroid I can't add any new local song files from my phone to the Spotify app because Spotify doesn't sync them/show them in the "Import Songs" option from Settings, as if they don't exist alon...

  • Regular
  • Plan Premium Country Brazil  Device (Moto G 5S Operating System Android   I can't add any new local song files from my phone to the Spotify app because Spotify doesn't sync them/sh...
  • eltoch
  • Composer
  • 817 Views
  • 1 replies
  • 0 likes
  • 817 Views
  • 1 replies
  • 0 likes

Solved!! Chromecast / Web player (chrome) starts playing without being asked

Spotify PremiumCountrySwitzerlandDeviceSamsung Galaxy 5 NeoOperating SystemAndroid 6.0.1 My Question or IssueMy Spotify app keeps playing songs I've never heard on Chromecast (which I never used, I don't even know "where" (on which device) the songs ...

  • Visitor
  • Spotify Premium Country Switzerland Device Samsung Galaxy 5 Neo Operating System Android 6.0.1   My Question or Issue My Spotify app keeps playing songs I've never heard on Chromecast (...
  • Jls0923
  • Casual Listener
  • 2103 Views
  • 2 replies
  • 0 likes
  • 2103 Views
  • 2 replies
  • 0 likes