Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
60329 Views
68 replies
26 likes

60329 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28354 Views
5 replies
0 likes

28354 Views
5 replies
0 likes

Songs cut off randomly then jump to the next one on the playlist

Songs cut off abruptly at random points during most of the songs in my playlist. I have uninstalled and re-installed Spotify without any improvement. This problem occurs while I play my i-Phone through my Yamaha RX-V450 with crossfade and gapless pla...

goldhill
Visitor
Songs cut off abruptly at random points during most of the songs in my playlist. I have uninstalled and re-installed Spotify without any improvement. This problem occurs while I play my i-Phone throu...
2019-10-05 4:16:45 PM
377 Views
0 replies
0 likes

377 Views
0 replies
0 likes

Samsungs S9 Spotify Bluetooth Playback Stops and Resumes with display on/off

PlanPremiumCountryCZDeviceSamsung Galaxy S9Operating SystemOreo, 4.9.59-16553818 / Spotify 8.5.25.894 My Question or IssueI have S9 paired with Philips Bluetooth module connected to my AVR. After latest update to the Samsung / or to the Spotify (btw ...

GoRingo
Regular
Plan Premium Country CZ Device Samsung Galaxy S9 Operating System Oreo, 4.9.59-16553818 / Spotify 8.5.25.894 My Question or Issue I have S9 paired with Philips Bluetooth module conne...
2019-10-04 6:24:36 PM
2019-10-05 12:39:48 PM
GoRingo
Regular
1654 Views
2 replies
0 likes

1654 Views
2 replies
0 likes

My Spotify app suddenly cannot do multiple selection

PlanPremiumCountryMalaysiaDeviceHonor 7xOperating SystemAndroid P My IssueHi Spotify, I always need to do multiple selection in my playlist so that I can choose the music that I want to listen into the queue, but suddenly cannot when I holding the so...

oopxelroy
Visitor
Plan Premium Country Malaysia Device Honor 7x Operating System Android P My Issue Hi Spotify, I always need to do multiple selection in my playlist so that I can choose the music th...
2019-09-19 7:21:57 PM
2019-10-05 12:01:01 PM
VillageHero
Regular
734 Views
1 replies
0 likes

734 Views
1 replies
0 likes

Solved!!Superuser Contribution Cannot download using cellular data

I want to download songs on Spotify, but when I press the download always appear the words: go to settings for download using cellular. I already turned it on but it still doesn't work. I don't know how many times I uninstalled and reinstalled Spotif...

Tygris
Newbie
I want to download songs on Spotify, but when I press the download always appear the words: go to settings for download using cellular. I already turned it on but it still doesn't work. I ...
2019-10-01 3:29:26 PM
2019-10-05 11:54:16 AM
Peter
Spotify Legend
1760 Views
1 replies
0 likes

1760 Views
1 replies
0 likes

Spotify doesn't play when I lock screen

Plan - Premium FamilyCountry - Canada Device - Samsung Galaxy S10Operating System - Android 9Spotify Version - 8.5.25.894 My Question or Issue When I lock my phone screen Spotify stops playing

nicksteeves
Visitor
Plan - Premium Family Country - Canada Device - Samsung Galaxy S10 Operating System - Android 9 Spotify Version - 8.5.25.894 My Question or Issue When I lock my phone sc...
2019-10-05 2:23:08 AM
2019-10-05 10:59:58 AM
Emilia_8
Community Legend
932 Views
1 replies
0 likes

932 Views
1 replies
0 likes

Url-based sharing is wrong

PlanPremiumCountryHungary Device(Xiaomi Mi Max 2)Operating System(Android 8, Miui 10) My Question or IssueI would like to share a song via Spotify link URL. Copy the link to the clipboard... but when I open the link, it opens Spotify app and starts p...

bacizone
Music Fan
Plan Premium Country Hungary Device (Xiaomi Mi Max 2) Operating System (Android 8, Miui 10) My Question or Issue I would like to share a song via Spotify link URL. Copy the l...
2019-10-05 6:42:01 AM
2019-10-05 10:55:04 AM
Emilia_8
Community Legend
1386 Views
1 replies
6 likes

1386 Views
1 replies
6 likes

Superuser Contribution Music stops playing in a specific song

PlanPremiumCountryJapanDeviceGoogle Pixel 3Operating SystemAndroid 9 My Question or IssueMusic stops playing in a specific song.This song https://open.spotify.com/track/33D8ToHCAfD3mtQcgyp7QT?si=xuuGOvmSR_O9tSq2Vs9yrg

niishi
Casual Listener
Plan Premium Country Japan Device Google Pixel 3 Operating System Android 9 My Question or Issue Music stops playing in a specific song. This song https://open.spotify.com/track/33D...
2019-07-21 1:39:04 PM
2019-10-05 6:32:29 AM
niishi
Casual Listener
583 Views
2 replies
0 likes

583 Views
2 replies
0 likes

Song Radio does not include the song

PlanPremiumCountryU.S.DeviceGoogle Pixel 1Operating SystemAndroid 10 My Question or Issue https://community.spotify.com/t5/Implemented-Ideas/Starting-a-radio-plays-song-you-choose-as-base/idi-p/31535 Please revert back to the previous feature detaile...

StevoNDaHoodson
Casual Listener
Plan Premium Country U.S. Device Google Pixel 1 Operating System Android 10 My Question or Issue https://community.spotify.com/t5/Implemented-Ideas/Starting-a-radio-plays-son...
2019-10-02 1:55:31 AM
2019-10-05 1:43:02 AM
StevoNDaHoodson
Casual Listener
1459 Views
2 replies
4 likes
song radio

1459 Views
2 replies
4 likes

Solved!! Playlists created by null

Just today my wifes family acc changed so that all of the playlists show that they are created by "3217öbovifystdihctxycuvovicuxyfuhpndwevojpkpno" is the acc been hijacked or what? It allso shows that spotify has logged in to facebook 29.9.19 and my ...

Makke_s3tä
Visitor
Just today my wifes family acc changed so that all of the playlists show that they are created by "3217öbovifystdihctxycuvovicuxyfuhpndwevojpkpno" is the acc been hijacked or what? It allso shows tha...
2019-10-02 4:02:02 PM
2019-10-05 1:04:31 AM
osornios
Spotify Star
1058 Views
1 replies
0 likes

1058 Views
1 replies
0 likes

Android auto and the Spotify offline mode, again.

PlanPremiumCountryGermany DeviceSamsung Galaxy s5 mini + ZTE Axon 7 Operating SystemAndroid Oreo, Android Pie My Question or IssueIn spotify app I downloaded all playlist, album and podcasts to the phone and expect to play this in android auto even w...

ThorstenP
Visitor
Plan Premium Country Germany Device Samsung Galaxy s5 mini + ZTE Axon 7 Operating System Android Oreo, Android Pie My Question or Issue In spotify app I download...
2019-10-03 4:44:58 PM
2019-10-04 12:50:47 AM
osornios
Spotify Star
1803 Views
1 replies
0 likes

1803 Views
1 replies
0 likes

Solved!! Clear Liked Songs

I don't remember every "liking" a song, but I have 200+.How do I clear all of my "Liked" songs and start over? PlanPremiumCountryu.s.Devices10Operating SystemAndroid

Karaptian
Gig Goer
I don't remember every "liking" a song, but I have 200+. How do I clear all of my "Liked" songs and start over? Plan Premium Country u.s. Device s10 Operating System Android &...
2019-10-04 9:29:06 PM
2019-10-04 11:52:02 PM
Emilia_8
Community Legend
2282 Views
3 replies
0 likes

2282 Views
3 replies
0 likes

Superuser Contribution My Spotify starts by it self.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Spotify starts by it self. I have an Samsung S9 and sometimes the spotify app starts by it self and it's alway...

HansNilsson
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Spotify starts by it self....
2019-08-28 7:55:53 AM
2019-10-04 10:46:53 PM
hannes1812
Regular
1186 Views
13 replies
1 likes
Problem S9 app starts by it self

1186 Views
13 replies
1 likes

Superuser Contribution music stop after the screen go to sleep and controler

PlanPremiumCountryIsrealDeviceSamsung Galaxy S9+ My Question or IssueI have a problem that every time that I close my screen(on my phone) after a few seconds the music stops and I have to open my phone and press on play again, also there is not a mus...

pveqjrb6qiadzc5
Newbie
Plan Premium Country Isreal Device Samsung Galaxy S9+ My Question or Issue I have a problem that every time that I close my screen(on my phone) after a few seconds the ...
2019-06-14 12:32:14 PM
2019-10-04 4:51:11 PM
Petya
Community Legend
797 Views
1 replies
0 likes

797 Views
1 replies
0 likes

Superuser Contribution Downloads

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry Device(Samsung Galaxy S8)Operating System(iOS 10) My Question or IssueI have a collection of 5,800+ downloaded so...

row_1999
Casual Listener
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Device (Samsung Galaxy S8) Operating System ...
2019-06-15 3:05:31 PM
2019-10-04 4:46:59 PM
Petya
Community Legend
279 Views
1 replies
0 likes

279 Views
1 replies
0 likes

Solved!! Where has the "Go to radio" option been moved to?

Hi everyone! I am just back to Spotify after two years and the main reason I have come back to it is the option to create a radio playlist based on a song or an artist.But no matter how hard I look I just can't find this option. Has it been moved to ...

luststrolchDe
Regular
Hi everyone! I am just back to Spotify after two years and the main reason I have come back to it is the option to create a radio playlist based on a song or an artist. But no matter how ha...
2019-09-29 5:11:36 PM
2019-10-04 4:45:11 PM
Emilia_8
Community Legend
2710 Views
9 replies
0 likes

2710 Views
9 replies
0 likes

Superuser Contribution All songs disappeared from playlist

PlanPremiumCountry Devicetablet, PC, mobileOperating SystemAndroid(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI had a playlist with more than 2000 songs - somehow now it has only 39 songs, I did not delete them.Can someone help me wit...

flyinllama
Newbie
Plan Premium Country Device tablet, PC, mobile Operating System Android (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I had a playlist with more than 2000...
2019-06-17 7:45:07 AM
2019-10-04 4:37:44 PM
Petya
Community Legend
1360 Views
1 replies
0 likes

1360 Views
1 replies
0 likes

Superuser Contribution App not working on Android

PlanPremium (Student) CountryCanadaDeviceSamsung Galaxy S8Operating SystemAndroid P (9) My Question or IssueSpotify is not playing any songs. I have tried both online and offline versions on my phone and it does not work. Sometimes it will play appro...

NowMonsters
Newbie
Plan Premium (Student) Country Canada Device Samsung Galaxy S8 Operating System Android P (9) My Question or Issue Spotify is not playing any songs. I have tried both online an...
2019-06-17 7:12:55 PM
2019-10-04 4:29:29 PM
Petya
Community Legend
268 Views
1 replies
0 likes

268 Views
1 replies
0 likes

Superuser Contribution Fire TV Stick - Spotify app unusable

My Question or IssueWhen I start the app and play a song, after 30-90 seconds the app seems to crash the whole OS and the stick reboots. This started several weeks ago, I don't know if it started to happen after an update. This renders the app useles...

huffpuff
Regular
My Question or Issue When I start the app and play a song, after 30-90 seconds the app seems to crash the whole OS and the stick reboots. This started several weeks ago, I don't know if it started t...
2019-08-25 6:43:46 PM
2019-10-04 4:29:11 PM
huffpuff
Regular
786 Views
8 replies
0 likes

786 Views
8 replies
0 likes

Superuser Contribution App crashes android

Premium userCountryUKDeviceOnePlus three plusOperating SystemAndroid pie, though this issue occurred before I updated it My Question or IssueApp crashes when trying to share a song. Just really strange

jonster1234
Newbie
Premium user Country UK Device OnePlus three plus Operating System Android pie, though this issue occurred before I updated it My Question or Issue App crashes when trying to share a ...
2019-06-18 11:13:14 PM
2019-10-04 4:21:28 PM
Petya
Community Legend
225 Views
1 replies
0 likes

225 Views
1 replies
0 likes

Superuser Contribution Won't stay logged in

For some reason my Spotify wont stay logged in!Which is so annoying because then it deletes all my downloaded music every time!!I've tried reinstalling the app but didn't help:(Any ideas?Thank you!

Hadasamayerfeld
Newbie
For some reason my Spotify wont stay logged in! Which is so annoying because then it deletes all my downloaded music every time!! I've tried reinstalling the app but didn't help:( Any ideas? Than...
2019-06-19 1:55:20 PM
2019-10-04 4:10:11 PM
Petya
Community Legend
281 Views
1 replies
0 likes

281 Views
1 replies
0 likes

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