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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • jt120
  • Casual Listener
  • 42844 Views
  • 66 replies
  • 25 likes
  • 42844 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 878202 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 878202 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26423 Views
  • 4 replies
  • 0 likes
  • 26423 Views
  • 4 replies
  • 0 likes

Superuser Contribution Playlists constantly redownloading

I have five playlists downloaded to my phone that I know haven't been updated with new music. However, everytime I open the app on WiFi, they automatically end up redownloading. Sometimes I don't notice that it's happening, so if I leave a spot with ...

  • Visitor
  • I have five playlists downloaded to my phone that I know haven't been updated with new music. However, everytime I open the app on WiFi, they automatically end up redownloading. Sometimes I don't not...
  • Peter
  • Spotify Legend
  • 291 Views
  • 1 replies
  • 0 likes
  • 291 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs won't download from my local files folder.

Within the last few days, whenever I add a song from my local files folder into a playlist and try to download it, it simply won't download! It happens on both my desktop and my laptop. And when I check the download box, then uncheck it sometimes the...

  • Visitor
  • Within the last few days, whenever I add a song from my local files folder into a playlist and try to download it, it simply won't download!   It happens on both my desktop and my laptop.&nbsp...
  • Peter
  • Spotify Legend
  • 297 Views
  • 1 replies
  • 0 likes
  • 297 Views
  • 1 replies
  • 0 likes

Superuser Contribution Changes to Sorting/Filtering Playlist From Recent Update

PlanFamily Premium Country USA DeviceSamsung 9 Operating SystemAndroid Oreo My Question or IssueWhat was the logic for changing the sorting/filtering mechanism for playlists? Why fix something that isn't broken? The old mechanism worked just fine and...

  • Casual Listener
  • Plan Family Premium   Country  USA   Device Samsung 9   Operating System Android Oreo   My Question or Issue What was the logic for changing the sorting/fil...
  • Peter
  • Spotify Legend
  • 896 Views
  • 5 replies
  • 7 likes
  • 896 Views
  • 5 replies
  • 7 likes

Superuser Contribution Android Auto Not playing playlist in the defined order.

PlanPremium CountryAustralia DeviceSamsung Galaxy S8 Car2017 Subaru Impreza Operating SystemWindows 10 My Question or IssueThis is a problem I have had for a long time and it is constantly irritating me. Its not too major but its still worth making a...

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  • Visitor
  • Plan Premium   Country Australia   Device Samsung Galaxy S8   Car 2017 Subaru Impreza   Operating System Windows 10   My Question or Issue This is a problem...
  • Peter
  • Spotify Legend
  • 733 Views
  • 1 replies
  • 0 likes
  • android auto
    playlist order
    Samsung GS8
    wrong playlist order
  • 733 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify won't play without wifii

I am a Premium user on android Samsung J3 in Ireland. Everyrhing was fine up to couple of days ago. App stopped connecting when I was using normal mobile data. And yes I reinstalled the app and made sure it was connected to mobile data even the backg...

  • Visitor
  • I am a Premium user on android Samsung J3 in Ireland. Everyrhing was fine up to couple of days ago. App stopped connecting when I was using normal mobile data. And yes I reinstalled the app and made ...
  • Daisy
  • Spotify Legend
  • 295 Views
  • 1 replies
  • 0 likes
  • 295 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't download on my android

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have twice managed to download my music onto my android CAT phone, both times the music the...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...
  • Petya
  • Community Legend
  • 413 Views
  • 3 replies
  • 1 likes
  • 413 Views
  • 3 replies
  • 1 likes

Superuser Contribution OnePlus 7 Pro No Track Listing In Car.

PlanPremiumCountryUSA Device(OnePlus 7 Pro)Operating System(Android Pie, Oxygen OS) My Question or IssueI recently upgraded my phone to the OnePlus 7 Pro. I previously had a Samsung Galaxy 7. When using Spotify on my previous phone I've encountered n...

  • Casual Listener
  • Plan Premium Country USA   Device (OnePlus 7 Pro) Operating System (Android Pie, Oxygen OS)   My Question or Issue I recently upgraded my phone to the OnePlus 7 Pro. I previously...
  • Swenrettel
  • Visitor
  • 2998 Views
  • 10 replies
  • 3 likes
  • 2998 Views
  • 10 replies
  • 3 likes

I wish there was a way for us to express our frustration at some of the changes that are introduced

I'm not really looking for a solution, because I know there isn't any. But it's very disempowering to suddenly have an app that you pay for and use on a very regular basis to change underneath you and rip user behaviour away. The only way we can expr...

  • Regular
  • I'm not really looking for a solution, because I know there isn't any. But it's very disempowering to suddenly have an app that you pay for and use on a very regular basis to change underneath you an...
  • Ryandandurand87
  • Newbie
  • 516 Views
  • 2 replies
  • 2 likes
  • 516 Views
  • 2 replies
  • 2 likes

Solved!! Headphones skipping two songs at a time when display is off

I'm currently using a Nokia 6.1 with apple earphones. When using Spotify, if I double tap the middle button while the display is off, Spotify will skip the current track AND the next one, sometimes playing a split-second of that track. I've tested wi...

  • Music Fan
  • I'm currently using a Nokia 6.1 with apple earphones. When using Spotify, if I double tap the middle button while the display is off, Spotify will skip the current track AND the next one, sometimes p...
  • Cosmo_Kane
  • Music Fan
  • 2727 Views
  • 4 replies
  • 1 likes
  • 2727 Views
  • 4 replies
  • 1 likes

New view cuts off results in 'Appears on'

PlanPremium CountryUS DeviceSony Xperia XA1 Ultra Operating SystemAndroid OreoVersion: 8.5.25.201 My Question or IssueI was recently transitioned to the new view, which is... interesting. It is nice that albums and singles fall under 'Discography' wi...

  • Roadie
  • Plan Premium   Country US   Device Sony Xperia XA1 Ultra   Operating System Android Oreo Version: 8.5.25.201   My Question or Issue I was recently transitioned to th...
  • 235 Views
  • 0 replies
  • 0 likes
  • 235 Views
  • 0 replies
  • 0 likes

Superuser Contribution Unable to sign in to spotify after logging out

The below post describes the exact same issue I encountered.... once I logged out with offline mode enabled. https://community.spotify.com/t5/Ongoing-Issues/Please-go-online-to-connect-to-Spotify/idi-p/2112803 Device: LG V20

  • Visitor
  • The below post describes the exact same issue I encountered.... once I logged out with offline mode enabled.   https://community.spotify.com/t5/Ongoing-Issues/Please-go-online-to-connect-to-Sp...
  • Petya
  • Community Legend
  • 306 Views
  • 1 replies
  • 0 likes
  • 306 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Glitching/Crashing

PlanPremiumDeviceSamsung Galaxy S9 My Question or IssueWhenever I try open spotify, it glitches and keeps trying to reload with the Google Smart lock appearing at the bottom that doesn't go away. How do I fix this issue? I've tried disabling the Goog...

  • Visitor
  • Plan Premium Device Samsung Galaxy S9   My Question or Issue Whenever I try open spotify, it glitches and keeps trying to reload with the Google Smart lock appearing at the bottom that doe...
  • Petya
  • Community Legend
  • 463 Views
  • 1 replies
  • 0 likes
  • 463 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify closes when I connect to internet.

PlanPremiumCountryCosta RicaDeviceHuawei KII-L22Operating SystemAndroid version 5.1.1 My Question or IssueWhenever I'm listening to music (either downloaded or not) when my phone connects to a wifi or a data internet connection, Spotify suddenly clos...

  • Casual Listener
  • Plan Premium Country Costa Rica Device Huawei KII-L22 Operating System Android version 5.1.1   My Question or Issue Whenever I'm listening to music (either downloaded or not) when my p...
  • Petya
  • Community Legend
  • 1373 Views
  • 5 replies
  • 3 likes
  • 1373 Views
  • 5 replies
  • 3 likes

Superuser Contribution Spotify redownloads music on phone restart, ignores SD card

PlanPremiumCountryUKDeviceMoto G 5 PlusOperating SystemAndroid Oreo My Question or IssueI recently had to move my music over to my SD card as my internal storage is getting completely full, there is NO WAY TO DO THIS IN APP so I had to reinstall the ...

  • Newbie
  • Plan Premium Country UK Device Moto G 5 Plus Operating System Android Oreo   My Question or Issue I recently had to move my music over to my SD card as my internal storage is getting c...
  • Petya
  • Community Legend
  • 707 Views
  • 1 replies
  • 0 likes
  • android oreo
    motorola
    redownloading
    Redownloading songs
    SD-card
    storage problem
  • 707 Views
  • 1 replies
  • 0 likes

Superuser Contribution Huawei, Spotify crashes

PlanPremium DeviceHuawei p smart plus 2019 My Question or IssueThe app always crashes down as soon as I turn on the wifi. I have to open the app and close it again several times before I can use it and then it loads very long as if I would not have a...

  • Newbie
  • Plan Premium   Device Huawei p smart plus 2019   My Question or Issue The app always crashes down as soon as I turn on the wifi. I have to open the app and close it again severa...
  • Petya
  • Community Legend
  • 2453 Views
  • 2 replies
  • 0 likes
  • 2453 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify Liked Songs not syncing

PlanPremiumCountryIsraelDeviceGalaxy S9, LaptopOperating SystemAndroid 9, Win10 x64 version 1903 My Question or IssueIt's been a while now that not all my platforms sync properly the list of liked songs.All the devices are connected to the internet a...

Screenshot_11.png Screenshot_12.png Screenshot_20190903-140258_Spotify.jpg
  • Casual Listener
  • Plan Premium Country Israel Device Galaxy S9, Laptop Operating System Android 9, Win10 x64 version 1903   My Question or Issue It's been a while now that not all my platforms sync prop...
  • Emilia_8
  • Community Legend
  • 2164 Views
  • 3 replies
  • 0 likes
  • 2164 Views
  • 3 replies
  • 0 likes

Superuser Contribution Dowloaded songs diasppear when i go offline

I have a premium plan on 3 different devices and they are all fine, except on an android tablet i have all my songs downloaded (over 500) and when im online theyre all there and show that they are dowloaded but when i go offline my songs go down to a...

  • Visitor
  • I have a premium plan on 3 different devices and they are all fine, except on an android tablet i have all my songs downloaded (over 500) and when im online theyre all there and show that they are do...
  • Petya
  • Community Legend
  • 983 Views
  • 3 replies
  • 1 likes
  • 983 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify stops playing after screen dims - S10 Galaxy

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Petya
  • Community Legend
  • 14771 Views
  • 7 replies
  • 1 likes
  • 14771 Views
  • 7 replies
  • 1 likes

Superuser Contribution Spotify keeps playing after being closed.

PlanFamily PremiumCountryCosta Rica DeviceHuawei P10 Lite Operating SystemAndroid My Question or IssueI have Spotify open and playing, then I decide to close all the apps, I see that Spotify slides and closes, but in the notification area, Spotify ke...

  • Regular
  • Plan Family Premium Country Costa Rica    Device Huawei P10 Lite   Operating System Android   My Question or Issue I have Spotify open and playing, then I decide to cl...
  • Petya
  • Community Legend
  • 13052 Views
  • 1 replies
  • 1 likes
  • after
    closing
    keeps
    music
    playing
  • 13052 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify keeps redownloading tracks

Plan: PremiumCountry: IndiaDevice: Samsung galaxy note 5 running android pieWhenever I download my songs in the app, it attempts to redownload them in intervals. All my 1000+ songs keep redownloading when I attempt to download them.Kindly look into t...

  • Music Fan
  • Plan: Premium Country: India Device: Samsung galaxy note 5 running android pie Whenever I download my songs in the app, it attempts to redownload them in intervals. All my 1000+ songs keep redownl...
  • Petya
  • Community Legend
  • 310 Views
  • 1 replies
  • 0 likes
  • 310 Views
  • 1 replies
  • 0 likes