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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • jt120
  • Casual Listener
  • 42752 Views
  • 66 replies
  • 25 likes
  • 42752 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 878150 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 878150 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26407 Views
  • 4 replies
  • 0 likes
  • 26407 Views
  • 4 replies
  • 0 likes

Superuser Contribution app waiting for download

PlanPremiumCountryCanadaDeviceSamsung Galaxy 8Operating SystemAndroid 9 My Question or Issueapp had started stopping through songs, crashing etc. I uninstalled it and now can't reinstall 'waiting for download'. Found out about clearing cache etc afte...

  • Visitor
  •   Plan Premium Country Canada Device Samsung Galaxy 8 Operating System Android 9   My Question or Issue app had started stopping through songs, crashing etc.  I uninsta...
  • Daisy
  • Spotify Legend
  • 367 Views
  • 1 replies
  • 1 likes
  • 367 Views
  • 1 replies
  • 1 likes

cannot download local files to my mobile device

PlanPremium/Family PlanCountryUSADeviceSamsung Galaxy S10Operating SystemWindows 10Spotify VersionMobile: 8.5.21.754/Desktop 1.1.14.475.g566c8bebMy Question or IssueOkay so I am completely at my wit's end here. I have followed every instruction to th...

  • Newbie
  • Plan Premium/Family Plan Country USA Device Samsung Galaxy S10 Operating System Windows 10 Spotify Version Mobile: 8.5.21.754/Desktop 1.1.14.475.g566c8beb My Question or Issue Okay so...
  • 276 Views
  • 0 replies
  • 0 likes
  • 276 Views
  • 0 replies
  • 0 likes

download local files on offline mode

PlanPremiumDeviceHuawei P10 LiteOperating SystemAndroid Oreo 8.0.0 hi everyonei've read this article https://support.spotify.com/us/using_spotify/features/listen-to-local-files/ about how to add your local files to pc and mobile devices but the probl...

  • Visitor
  • Plan Premium Device Huawei P10 Lite Operating System Android Oreo 8.0.0   hi everyone i've read this article https://support.spotify.com/us/using_spotify/features/listen-to-loc...
  • 383 Views
  • 0 replies
  • 0 likes
  • Android
    local files
    Mobile
    offline mode
  • 383 Views
  • 0 replies
  • 0 likes

Google Clock "Couldn't connect to Spotify"

PlanPremiumCountryUnited KingdomDeviceOnePlus 6TOperating SystemAndroid Pie 9 My Question or IssueI cannot seem to get Spotify connected to my Google Clock app. I've tried restarting the phone, reinstalling Spotify and clearing the cache in between. ...

  • Visitor
  • Plan Premium Country United Kingdom Device OnePlus 6T Operating System Android Pie 9   My Question or Issue I cannot seem to get Spotify connected to my Google Clock app. I've tried re...
  • 726 Views
  • 0 replies
  • 4 likes
  • Connections
    Google Clock
    OnePlus 6t
  • 726 Views
  • 0 replies
  • 4 likes

New Update Storage problem

With the new Update, there is no way to configure an external Storage (sd card) in the app. The menu item it dissapear and you can only download the music in the internal storage of the mobile.

  • Visitor
  • With the new Update, there is no way to configure an external Storage (sd card) in the app. The menu item it dissapear and you can only download the music in the internal storage of the mobile.
  • 212 Views
  • 0 replies
  • 0 likes
  • 212 Views
  • 0 replies
  • 0 likes

Spotify not playing downloaded playlists on my car stereo

PlanPremiumCountryUSADeviceEonon GA2178 Operating SystemAndriod 9My Question or IssueI have a car stereo that runs on android 9. I downloaded spotify on it and the app works fine most of the time. The issue I have is that it plays my downloaded playl...

  • Visitor
  • Plan Premium Country USA Device Eonon GA2178  Operating System Andriod 9 My Question or Issue I have a car stereo that runs on android 9. I downloaded spotify on it and the app works fi...
  • 277 Views
  • 0 replies
  • 0 likes
  • Offline Android
    Offline playlists unavailable
  • 277 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Random play with daily mix

Hello, It has been a few week since I have got issues with daily mix. In fact, the songs just play randomly. I have been trying to stop it by going into the parameter without finding the double arrows. And even when I find it, it is gray and I can't ...

  • Casual Listener
  • Hello,  It has been a few week since I have got issues with daily mix. In fact, the songs just play randomly. I have been trying to stop it by going into the parameter without finding the doubl...
  • Daisy
  • Spotify Legend
  • 1608 Views
  • 5 replies
  • 0 likes
  • 1608 Views
  • 5 replies
  • 0 likes

Spotify Playlists are **bleep** and keep on changing order

PlanPremiumCountryUkDeviceAll My Question or IssueMy playlists keep changing order. All albums in my playlists are going back to front, and then the songs seem to play in a random order from said album. To fix, everytime I open the playlist if I've p...

  • Casual Listener
  • Plan Premium Country Uk Device All   My Question or Issue My playlists keep changing order. All albums in my playlists are going back to front, and then the songs seem to play in a rando...
  • 441 Views
  • 0 replies
  • 0 likes
  • order
    Playlists
  • 441 Views
  • 0 replies
  • 0 likes

Home album artwork is weird

PlanPremiumCountry Device Operating System My Question or IssueHome album artworks are too big! How to solve it?? Let me know the solution. Thanks.

  • Music Fan
  •   Plan Premium Country   Device   Operating System     My Question or Issue Home album artworks are too big! How to solve it?? Let me know the solution. Thanks.
  • 178 Views
  • 0 replies
  • 0 likes
  • 178 Views
  • 0 replies
  • 0 likes

"Play on Spotify"

Why "play on spotify" button is not present on Instagram. I have tried to uninstall and reinstall Spotify and Instagram both.even I had sacrificed my downloads after resetting my phone. Although JioSaavn -a music streaming app in India is showing tha...

  • Casual Listener
  • Why "play on spotify" button is not present on Instagram. I have tried to uninstall and reinstall Spotify and Instagram both.even I had sacrificed my downloads after resetting my phone. Although JioS...
  • Noah
  • Spotify Star
  • 320 Views
  • 1 replies
  • 0 likes
  • 320 Views
  • 1 replies
  • 0 likes

Songs stop after 30 seconds and move on to next song

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

  • Casual Listener
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, ...
  • KatieA52
  • Casual Listener
  • 1717 Views
  • 4 replies
  • 1 likes
  • 1717 Views
  • 4 replies
  • 1 likes

Superuser Contribution Can't share to instagram story

PlanPremiumCountryUSADeviceSamsung Galaxy S7Operating SystemAndroid My Question or IssueI can't share music to my instagram story and I've never had the option to. I am doing everything correctly, I have tried clearing cache and reinstalling both app...

  • Regular
  •   Plan Premium Country USA Device Samsung Galaxy S7 Operating System Android   My Question or Issue I can't share music to my instagram story and I've never had the option to. I ...
  • Heartkinz17
  • Regular
  • 713 Views
  • 2 replies
  • 0 likes
  • 713 Views
  • 2 replies
  • 0 likes

Solved!! Shuffle persists beyond current playlist

PlanPremiumCountry Device(Moto G6) My Question or IssueI've recently noticed that shuffling a playlist essentially turns on shuffle for the whole app. So if I shuffle all my liked songs, and then decide to play an album(expecting it to play sequentia...

  • Casual Listener
  •   Plan Premium Country   Device (Moto G6)     My Question or Issue I've recently noticed that shuffling a playlist essentially turns on shuffle for the whole app. So if ...
  • Noah
  • Spotify Star
  • 626 Views
  • 3 replies
  • 0 likes
  • 626 Views
  • 3 replies
  • 0 likes

Nothing seems to work?

Android My Question or IssueMost things won't play at all, the one's that do play stop after 10 seconds. The web player won't load. I reinstalled, restarted phone etc. Any ideas?

  • Casual Listener
  • Android   My Question or Issue Most things won't play at all, the one's that do play stop after 10 seconds. The web player won't load. I reinstalled, restarted phone etc. Any ideas?
  • Noah
  • Spotify Star
  • 413 Views
  • 3 replies
  • 0 likes
  • 413 Views
  • 3 replies
  • 0 likes

Spotify on Note 10/ Frontier s3

Plan Premium swedenCountry swedenDeviceNote 10/Frontier s3Operating SystemAndroid My Question or Issue cant download spotify from the store on the watch, i guess there is no support yet to get spotify to work on the Frontier s3 when its connectet to ...

  • Visitor
  • Plan  Premium sweden Country   sweden Device Note 10/Frontier s3 Operating System Android   My Question or Issue  cant download spotify from the store on the watch,...
  • Noah
  • Spotify Star
  • 621 Views
  • 1 replies
  • 0 likes
  • 621 Views
  • 1 replies
  • 0 likes

UI takes a long time to load when app is freshly opened

PlanPremium Family PlanCountryUSADevice(Samsung Galaxy 7)Operating System(Android Oreo) My Question or IssueWhen I open the spotify app on my phone and go to a playlist, I click on the 'dots' next to a song for 'more options', the menu screen doesn't...

  • Casual Listener
  •   Plan Premium Family Plan Country USA Device (Samsung Galaxy 7) Operating System (Android Oreo)   My Question or Issue When I open the spotify app on my phone and go to a p...
  • osornios
  • Spotify Star
  • 609 Views
  • 1 replies
  • 2 likes
  • 609 Views
  • 1 replies
  • 2 likes

Spotify keeps skipping or pausing songs on Samsung J3

My Spotify app on my Samsung Galaxy J3 has recently started constantly pausing or skipping to random other songs in the playlist when I'm listening to it on the go. It seems to have gotten worse over the last few days, to the point that the app is co...

  • Newbie
  • My Spotify app on my Samsung Galaxy J3 has recently started constantly pausing or skipping to random other songs in the playlist when I'm listening to it on the go. It seems to have gotten worse over...
  • osornios
  • Spotify Star
  • 478 Views
  • 1 replies
  • 0 likes
  • 478 Views
  • 1 replies
  • 0 likes

Spotify Android App Live Wallpaper

For the moving backgrounds/videos that accompany certain songs on the Android app, is there a way to save these looped images so that they can be used as a wallpaper? The one I am looking for specifically is for the song Ritual by Rita Ora, Tiesto, a...

  • Visitor
  •   For the moving backgrounds/videos that accompany certain songs on the Android app, is there a way to save these looped images so that they can be used as a wallpaper? The one I am looking for...
  • osornios
  • Spotify Star
  • 1719 Views
  • 1 replies
  • 0 likes
  • 1719 Views
  • 1 replies
  • 0 likes

Cant download songs on my device.

Been using android. My device cannot download songs. Why? I tried to remove all devices already but I still could not download it.

  • Visitor
  • Been using android. My device cannot download songs. Why? I tried to remove all devices already but I still could not download it. 
  • osornios
  • Spotify Star
  • 431 Views
  • 1 replies
  • 0 likes
  • 431 Views
  • 1 replies
  • 0 likes

Solved!! App not working following restart

PlanPremiumCountryUKDeviceHonor 9 LiteOperating SystemAndroid 92 My Question or IssueFollowing a restart of my phone I attempted to launch Spotify, it then asked me to log in with username/password (unusual as it wouldn't normally do so) which I did....

  • Casual Listener
  •   Plan Premium Country UK Device Honor 9 Lite Operating System Android 92   My Question or Issue Following a restart of my phone I attempted to launch Spotify, it then asked me t...
  • Noah
  • Spotify Star
  • 1820 Views
  • 3 replies
  • 0 likes
  • Android 9
    App closing
    App doesn’t work
    log
    Log in problem
  • 1820 Views
  • 3 replies
  • 0 likes