Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
47073 Views
66 replies
25 likes

47073 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
879952 Views
11 replies
51 likes
Android
Guide
Troubleshooting

879952 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26863 Views
4 replies
0 likes

26863 Views
4 replies
0 likes

Certain albums not showing up in app but available via weblink

I've noticed when I select an artist in the app, sometimes certain albums don't appear. It's still possible to get them using web and selecting them via a web link for the said album on Spotify using Google. I wanted to know why this is the case and ...

Musicfan71
Newbie
I've noticed when I select an artist in the app, sometimes certain albums don't appear. It's still possible to get them using web and selecting them via a web link for the said album on Spotify using...
2019-06-16 7:26:55 PM
2437 Views
0 replies
3 likes

2437 Views
0 replies
3 likes

Solved!! Offline mode for Samsung S8

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueBefore the new update, on my phone I could easily switch to offline mode by just clicking off...

Dbhavan
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Before ...
2019-06-15 7:21:28 AM
2019-06-16 6:37:12 PM
Billy-J
Spotify Star
2911 Views
3 replies
0 likes

2911 Views
3 replies
0 likes

Intrusive unclosable ads

Recently, I get unclosable ads on the Android app that lead me back to the song title whenever I close it. And it keeps getting stuck in a loop. HELP!!! Life sucks as a free user!

stonez
Newbie
Recently, I get unclosable ads on the Android app that lead me back to the song title whenever I close it. And it keeps getting stuck in a loop. HELP!!! Life sucks as a free user!
2019-06-16 5:43:21 PM
1054 Views
0 replies
0 likes

1054 Views
0 replies
0 likes

spotify connects to non existing devices

Plan premium Country Italy Device mate 10 pro huaweiOperating SystemPie My Question or IssueSpotify switches to unknown devices even if wify is off and connection is restricted to local devices. Additionally it jumps to the next track before the end ...

CANCAR2
Newbie
Plan premium Country Italy Device mate 10 pro huawei Operating System Pie My Question or Issue Spotify switches to unknown devices even if wify is off and connecti...
2019-06-16 5:15:35 PM
263 Views
0 replies
0 likes

263 Views
0 replies
0 likes

Can't hide last played radio

It's possible to hide last played playlist, song, artist on the app,but I can't hide radiostations. On the desktop version it's possible to hide radio stations. But unfortunately there is no synchronization between app and desktop version, so a menu ...

Amlifa
Casual Listener
It's possible to hide last played playlist, song, artist on the app,but I can't hide radiostations. On the desktop version it's possible to hide radio stations. But unfortunately there is no synchron...
2019-06-16 3:45:58 PM
211 Views
0 replies
0 likes

211 Views
0 replies
0 likes

Open Mixtapes fails

Opening the "my Mixtapes" fails with error message "something went wrong. Please try again later." Internet connection is available and I can open every other other Playlists songs - also the nozdownloaded ones.

Amlifa
Casual Listener
Opening the "my Mixtapes" fails with error message "something went wrong. Please try again later." Internet connection is available and I can open every other other Playlists songs - also the nozdown...
2019-06-16 3:32:52 PM
218 Views
0 replies
0 likes

218 Views
0 replies
0 likes

Android Notification won't show

Why I don't get notification when I'm listening.PlanFreeCountryFinlandDeviceHonor 7 Lite (Honor 5C)Operating SystemAndroid Oreo 8.1

Hamburgerghini2
Music Fan
Why I don't get notification when I'm listening. Plan Free Country Finland Device Honor 7 Lite (Honor 5C) Operating System Android Oreo 8.1
2019-06-16 3:17:45 PM
236 Views
0 replies
0 likes

236 Views
0 replies
0 likes

I want to see in discord im listening spotify

I want to see in Discord profile im listening music in spotify, but i dont see it. Discord say: I need to put in Spotify settings share to any application what im listening. I put it on, but it doesnt work. What i need to do?

AaPo1
Newbie
I want to see in Discord profile im listening music in spotify, but i dont see it. Discord say: I need to put in Spotify settings share to any application what im listening. I put it on, but it doesn...
2019-06-16 12:57:29 PM
350 Views
0 replies
0 likes

350 Views
0 replies
0 likes

Spotify starts by itself

Plan PremiumDevice : OnePlus 3Operating System: Android 8.0 My Question or IssueSpotify starts playing music randomly at any time. My phone can be on the table and he just starts playing music. It's a bit problematic when I'm at courses or the librar...

TheDoz
Casual Listener
Plan Premium Device : OnePlus 3 Operating System: Android 8.0 My Question or Issue Spotify starts playing music randomly at any time. My phone can be on the table and he just starts...
2019-05-04 11:30:49 AM
2019-06-16 10:02:52 AM
VlPerth
Music Fan
739 Views
1 replies
0 likes

739 Views
1 replies
0 likes

Superuser Contribution Starts playing on own

PlanFreeCountryUSADevice Samsung Galaxy 9Operating SystemAndroid verison 9 Almost every morning when I check my phone Spotify has opened on it's own with some random song on. My phone is always charging when it happens. The other day it did it during...

lmoffat
Newbie
Plan Free Country USA Device Samsung Galaxy 9 Operating System Android verison 9 Almost every morning when I check my phone Spotify has opened on it's own with s...
2019-05-21 1:33:58 AM
2019-06-16 9:46:28 AM
VlPerth
Music Fan
502 Views
2 replies
0 likes

502 Views
2 replies
0 likes

App randomly opens when i dont want it to

My spotify app randomly oppens when i dont want it to. Scrolling facebook bam spotify opens. Watching netflix bam spotify opens. Browsing you tube bam spotify opens. Getting more frequent last couple days. I have tried closing the app completely. Tri...

vkaddict
Newbie
My spotify app randomly oppens when i dont want it to. Scrolling facebook bam spotify opens. Watching netflix bam spotify opens. Browsing you tube bam spotify opens. Getting more frequent last couple...
2019-06-08 12:21:41 AM
2019-06-16 9:21:41 AM
VlPerth
Music Fan
417 Views
2 replies
0 likes

417 Views
2 replies
0 likes

dislike button missing in discover weekly

PlanPremium My Question or IssueSince a while the dislike button disappeared when I'm listening to my discover weekly. Only the heart is visible.

cgey_-ildxeav
Newbie
Plan Premium My Question or Issue Since a while the dislike button disappeared when I'm listening to my discover weekly. Only the heart is visible.
2019-06-16 8:29:58 AM
318 Views
0 replies
3 likes

318 Views
0 replies
3 likes

Lock screen pause button not working

Since the latest Android update on my phone, whenever attempting to pause a track from the lock screen, the button momentarily changes as if pausing, but doesn't pause, then changes back. I'm using Spotify on a Galaxy S8+ running Android 9.0Attached ...

Mythkaz
Newbie
Since the latest Android update on my phone, whenever attempting to pause a track from the lock screen, the button momentarily changes as if pausing, but doesn't pause, then changes back. I'...
2019-06-15 3:24:28 PM
2019-06-16 3:47:58 AM
Billy-J
Spotify Star
672 Views
1 replies
0 likes
Android 9.0
Lock Screen Issues

672 Views
1 replies
0 likes

Android Auto not allowing Spotify to be used as a media playback source

I was previously using Spotify with my Pixel 3 XL with no problems. After getting another device (Pixel 3a), I found that Spotify was no longer being presented as an option for media playback in my 2019 Subaru Forester's system. I have tried all of t...

JLieblich
Newbie
I was previously using Spotify with my Pixel 3 XL with no problems. After getting another device (Pixel 3a), I found that Spotify was no longer being presented as an option for media playback in my 2...
2019-05-30 9:56:43 PM
2019-06-16 3:08:01 AM
socamb
Newbie
470 Views
1 replies
1 likes

470 Views
1 replies
1 likes

Superuser Contribution Spotify app on Chromebook

Hi I've just gotten a Lenovo Yoga Chromebook C630 but the Spotify app doesn't seem to be working, I've attached a screenshot. My laptop is on the most recent version of ChromeOS. Sorry if this is off-topic but there's no Chromebook board and this is ...

danielnlmorris
Newbie
Hi I've just gotten a Lenovo Yoga Chromebook C630 but the Spotify app doesn't seem to be working, I've attached a screenshot. My laptop is on the most recent version of ChromeOS. Sorry if this is off...
2019-05-23 3:01:06 AM
2019-06-16 3:07:44 AM
whiskeytangofox
Casual Listener
920 Views
5 replies
0 likes

920 Views
5 replies
0 likes

Adding and Removing Songs

PlanPremiumCountryUSADevicePixel 3 XLOperating SystemAndroid 9.0 My Question or IssueEver since I received the new update to the app, I have been frustrated trying to perform basic functions that were easy previously. I am able to sort alphabetically...

ssowl92
Casual Listener
Plan Premium Country USA Device Pixel 3 XL Operating System Android 9.0 My Question or Issue Ever since I received the new update to the app, I have been frustrated trying to perform...
2019-06-16 1:45:46 AM
399 Views
0 replies
7 likes

399 Views
0 replies
7 likes

New redesign

Hello, I just received the new 'streamlined' library update for the android app and need some assistance. I mostly listen to complete albums at a time and have hundreds of albums downloaded on Spotify. With the old design, I would select the artist I...

Prog_Drummer
Regular
Hello, I just received the new 'streamlined' library update for the android app and need some assistance. I mostly listen to complete albums at a time and have hundreds of albums do...
2019-06-13 2:06:03 PM
2019-06-15 9:09:22 PM
aznfoo
Community Legend
742 Views
2 replies
8 likes

742 Views
2 replies
8 likes

Didn't Get New Android App Update

Plan: PremiumCountry: USADevice: LG G7 ThinQOperating System: Android Oreo My Question or Issue:I've read about the newly-designed Spotify app, but I didn't get the update. I'm still on Version 8.5.9.737. The Google Play store does not show anything ...

wildcatguy
Casual Listener
Plan: Premium Country: USA Device: LG G7 ThinQ Operating System: Android Oreo My Question or Issue: I've read about the newly-designed Spotify app, but I didn...
2019-06-15 6:56:46 PM
2019-06-15 9:05:08 PM
wildcatguy
Casual Listener
354 Views
2 replies
0 likes

354 Views
2 replies
0 likes

Just downloaded music and it immediately got deleted

I just re-downloaded music that I had previously had downloaded and wit worked on a trip I took recently, when I got back on Internet all my music uninstalled and when I tried to reinstall it, everything I had just downloaded immediately got deleted....

WebusPotato
Newbie
I just re-downloaded music that I had previously had downloaded and wit worked on a trip I took recently, when I got back on Internet all my music uninstalled and when I tried to reinstall it, everyt...
2019-06-15 8:17:13 PM
215 Views
0 replies
0 likes

215 Views
0 replies
0 likes

In my library, why aren't artists in alphabetical order after the update? It's frustrating!

PlanPremiumCountryUSADeviceMotorolla G5Operating SystemAndroid 8.1.0 My Question or IssueI just updated to the latest version of spotify on my phone, and when I opened up the artist tab under library, the artists weren't sorted in alphabetical order!...

namusser
Casual Listener
Plan Premium Country USA Device Motorolla G5 Operating System Android 8.1.0 My Question or Issue I just updated to the latest version of spotify on my phone, and when I opened up the...
2019-06-13 5:18:23 PM
2019-06-15 7:57:23 PM
HereforMusic1
Music Fan
1390 Views
5 replies
10 likes

1390 Views
5 replies
10 likes

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