Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
51414 Views
66 replies
25 likes

51414 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
881885 Views
11 replies
51 likes
Android
Guide
Troubleshooting

881885 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
27370 Views
4 replies
0 likes

27370 Views
4 replies
0 likes

Question about Playlists

So, I recently exceeded my playlist on Spotify. Now, I want to continue this playlist in a second part. Now here is where my problem lies: I don't want to have the same tracks from the first one be on the second one. I wish there was a way to "Skip D...

Itsspicyt
Casual Listener
So, I recently exceeded my playlist on Spotify. Now, I want to continue this playlist in a second part. Now here is where my problem lies: I don't want to have the same tracks from the first one...
2019-03-27 1:23:11 AM
2019-03-27 11:57:50 AM
Nico
Community Legend
252 Views
1 replies
0 likes

252 Views
1 replies
0 likes

After the most recent update of my Galaxy s9 keeps pausing only when using my car's bluetooth.

PlanPremiumCountry Japan DeviceGalaxy s9Operating SystemAndroid My Question or IssueAfter the most recent update of my Galaxy s9 (13th March), keeps pausing only when using my car's bluetooth. It pauses randomly multiple times throughout every song I...

Vodkapan
Newbie
Plan Premium Country Japan Device Galaxy s9 Operating System Android My Question or Issue After the most recent update of my Galaxy s9 (13th March), keeps...
2019-03-27 1:25:25 AM
2019-03-27 11:51:00 AM
Nico
Community Legend
1676 Views
1 replies
0 likes
Bluetooth problems
Car
Galaxy S9
pauses

1676 Views
1 replies
0 likes

The infinite monkey cage

Help, I am trying to listen to the infinite monkey cage on a Google home mini speaker. When I say play the infinite monkey cage it says it is not possible. When I load the podcast up on my phone and attempt to connect to the Google mini device they d...

Killerpiller
Newbie
Help, I am trying to listen to the infinite monkey cage on a Google home mini speaker. When I say play the infinite monkey cage it says it is not possible. When I load the podcast up on my p...
2019-03-26 10:59:39 PM
729 Views
0 replies
1 likes
Podcasts monkey cage

729 Views
0 replies
1 likes

Cannot change music/start/pause music on Samsung Galaxy 9+ unless app is open on phone

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy 9+Operating SystemAndroid My Question or IssueI have not been able to change my music, start music or pause music via bluetooth unless the app is physically open on my phone. All bluetooth devices s...

djcyrus1
Casual Listener
Plan Premium Country United States Device Samsung Galaxy 9+ Operating System Android My Question or Issue I have not been able to change my music, start music or pause music via blue...
2019-03-22 12:47:30 AM
2019-03-26 10:19:15 PM
Bdpauley
Newbie
535 Views
1 replies
0 likes

535 Views
1 replies
0 likes

Turning of Shuffle Play on Android

I have been using Spotify for a few months but always in Shuffle. I have checked the forums which all say to click on the linking arrows in the menu of the playing song or at the top of the playlist but mine does nothing at the top and on each indivi...

Kitcassmum
Casual Listener
I have been using Spotify for a few months but always in Shuffle. I have checked the forums which all say to click on the linking arrows in the menu of the playing song or at the top of the playlist ...
2019-03-26 6:12:27 PM
2019-03-26 7:00:09 PM
mosohodPeti
Composer
407 Views
3 replies
0 likes

407 Views
3 replies
0 likes

Solved!! "Delete cache and saved data" not in my settings

"Delete cache and saved data""Delete cache and saved data""Delete cache and saved data"None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUnited StatesDeviceMoto G P...

Stefebb
Casual Listener
"Delete cache and saved data""Delete cache and saved data""Delete cache and saved data"None of the below information is required. However, the more you provide the easier it will be for us to try and...
2019-03-15 9:04:47 AM
2019-03-26 6:44:22 PM
xoholo
Composer
1648 Views
3 replies
0 likes

1648 Views
3 replies
0 likes

Note 9 spotify starts at the end of a call

Just upgraded from an S7 edge to a Note 9, as soon as spotify was installed it started launching at the end of every call and it's driving me round the bend, my wife has a Note 9 too and is having the same issue, I thought this had long since been re...

LukeSkypilot
Newbie
Just upgraded from an S7 edge to a Note 9, as soon as spotify was installed it started launching at the end of every call and it's driving me round the bend, my wife has a Note 9 too and is having th...
2019-03-26 6:08:07 PM
236 Views
0 replies
0 likes

236 Views
0 replies
0 likes

Getting stuck when using bluetooth in car.

I have a premium plan and I am using a Samsung galaxy S9+ with the latest firmware. I connect to my 2013 Ford Explorer via bluetooth. I have steering wheel controls for volume and skipping. When it first starts streaming everything is fine but after ...

greg0920
Casual Listener
I have a premium plan and I am using a Samsung galaxy S9+ with the latest firmware. I connect to my 2013 Ford Explorer via bluetooth. I have steering wheel controls for volume and skippin...
2019-03-18 2:14:18 PM
2019-03-26 5:53:16 PM
Maccle
Casual Listener
1609 Views
3 replies
3 likes

1609 Views
3 replies
3 likes

Solved!! Missing Repeat button

Recently downloaded spotify and I love it, but I noticed that the andriod app on my chromebook is different than the one on my Moto 6 play in that there is no repeat single track button. I've looked around and it sttaes to look inside the ... Of the ...

JayKingPlays
Newbie
Recently downloaded spotify and I love it, but I noticed that the andriod app on my chromebook is different than the one on my Moto 6 play in that there is no repeat single track button. I've looked ...
2019-03-26 5:17:35 PM
2019-03-26 5:23:45 PM
Nico
Community Legend
1063 Views
1 replies
0 likes
repeat
Repeat one
Troubleshooting

1063 Views
1 replies
0 likes

Superuser Contribution I can't use the lock feature for my Huawei mate 20 Lite

I just can't use the lock feature for playing and pause music. I tried everything. It's realy irritating me. I just got my phone since 4 days o I just installed spotify so I dont think its necessary to download spotify again.. Can someone help me. Pr...

Eekhoorn205
Newbie
I just can't use the lock feature for playing and pause music. I tried everything. It's realy irritating me. I just got my phone since 4 days o I just installed spotify so I dont think its necessary ...
2019-03-25 1:57:18 AM
2019-03-26 3:37:43 PM
Guido
Spotify Legend
491 Views
1 replies
0 likes

491 Views
1 replies
0 likes

Now playing new UI

PlanPremiumCountryGreeceDeviceNokia 7 plusOperating System Android 9.0My Question or IssueI haven't,yet, the new UI of now playing screen,as seen in the attached screenshot.

bour
Newbie
Plan Premium Country Greece Device Nokia 7 plus Operating System Android 9.0 My Question or Issue I haven't,yet, the new UI of now playing screen,as seen in the attached screensh...
2019-03-26 3:14:28 PM
393 Views
0 replies
1 likes

393 Views
0 replies
1 likes

Superuser Contribution Riverdale soundtrack not available on Spotify app

PlanFreeCountryIndiaDeviceSamsung galaxy J6 Operating SystemAndroid OreoMy Question or IssueHey, I just wanted you to know that none of the songs from Riverdale (The CW show) are available for access on the app in India. It'll be really helpful if yo...

JujuM18
Newbie
Plan Free Country India Device Samsung galaxy J6 Operating System Android Oreo My Question or Issue Hey, I just wanted you to know that none of the songs from Riverdale (The CW sh...
2019-03-25 2:39:07 PM
2019-03-26 2:52:44 PM
Guido
Spotify Legend
287 Views
1 replies
0 likes

287 Views
1 replies
0 likes

Constantly looses conenction when playing over any other device

PlanPremiumCountryIsraelDevice :Pixel 3Operating SystemLatest android My Question or Issue1 or 2 songs on other device and I need to relaunch the app to control it again , this is annoying as **bleep** .

Levleon13
Newbie
Plan Premium Country Israel Device : Pixel 3 Operating System Latest android My Question or Issue 1 or 2 songs on other device and I need to relaunch the app to control it again , th...
2019-03-26 2:25:18 PM
208 Views
0 replies
0 likes

208 Views
0 replies
0 likes

Superuser Contribution Radio not endless any more

PlanPremiumCountryGermanyDeviceGalaxy S7 & DesktopOperating SystemLineageOS 15.1 & Ubuntu 18.10 My Question or IssueWhen reaching the end of a radio playlist, usually new tracks would load. This is not the case any more.

koltak
Newbie
Plan Premium Country Germany Device Galaxy S7 & Desktop Operating System LineageOS 15.1 & Ubuntu 18.10 My Question or Issue When reaching the end of a radio playlist, usually...
2019-03-26 10:16:25 AM
2019-03-26 1:58:16 PM
Guido
Spotify Legend
410 Views
1 replies
0 likes

410 Views
1 replies
0 likes

artist bio

PlanFreeCountryIndiaDeviceMoto G5s PlusOperating SystemAndroid 8.1.0 OreoMy Question or IssueThe Artist Bio feature is unavailable on my phone, but works on my PC. In the android app, a part of the Bio shows at the bottom on swiping up on a currently...

user-removed
Visitor
Plan Free Country India Device Moto G5s Plus Operating System Android 8.1.0 Oreo My Question or Issue The Artist Bio feature is unavailable on my phone, but works on my PC. In the android ap...
2019-03-26 1:41:35 PM
194 Views
0 replies
0 likes

194 Views
0 replies
0 likes

My downloaded albums tab won't load

My Question or IssueWhen I open the tab to go to my albums I get the loading animation, and then it forces closed... if it helps I just upgraded to an S10. Never had this issue before.

Ant_the_human
Casual Listener
My Question or Issue When I open the tab to go to my albums I get the loading animation, and then it forces closed... if it helps I just upgraded to an S10. Never had this issue before.
2019-03-15 1:55:30 PM
2019-03-26 1:41:20 PM
Ant_the_human
Casual Listener
1190 Views
3 replies
2 likes

1190 Views
3 replies
2 likes

Superuser Contribution Can't change storage V8.4.97

PlanPremiumCountryMexicoDeviceMoto G4Operating SystemAndroid My Question or IssueI'm trying to change the storage option but doesn't appear the option, just appears label Storage

Shake1
Newbie
Plan Premium Country Mexico Device Moto G4 Operating System Android My Question or Issue I'm trying to change the storage option but doesn't appear the option, just appears l...
2019-03-24 6:01:01 PM
2019-03-26 1:29:55 PM
Katerina
Spotify Legend
549 Views
1 replies
0 likes

549 Views
1 replies
0 likes

Superuser Contribution Downloaded songs gone after update and cannot change download location (SD)

PlanPremiumCountryUSADeviceLG Stylo 2Operating SystemAndroid Marshmellow 6.0.1My Question or IssueA new Spotify update came out for Android and when I looked at my music after the update, all of the downloaded tracks were not downloaded anymore, and ...

Psyched_Jazz
Newbie
Plan Premium Country USA Device LG Stylo 2 Operating System Android Marshmellow 6.0.1 My Question or Issue A new Spotify update came out for Android and when I looked at my music after t...
2019-03-24 12:48:58 AM
2019-03-26 1:24:39 PM
Katerina
Spotify Legend
539 Views
1 replies
0 likes

539 Views
1 replies
0 likes

Superuser Contribution Album Art Not Showing

PlanPremiumCountryUnited StatesDeviceSamsung Note 8Operating SystemAndroid Oreo My Question or IssueWhen listening to music, I've noticed that album art doesn't seem to show up, mostly when viewing the player itself where the album art is actually la...

8bitmadness
Casual Listener
Plan Premium Country United States Device Samsung Note 8 Operating System Android Oreo My Question or Issue When listening to music, I've noticed that album art doesn't seem to show ...
2019-03-25 1:30:51 AM
2019-03-26 12:54:49 PM
Katerina
Spotify Legend
326 Views
1 replies
0 likes

326 Views
1 replies
0 likes

Android 9 problems

PlanPremiumCountry Device Samsung Galaxy S9+Operating System Android 9 My Question or Issue Since the update to Android 9, the app randomly shutdown, background commands especially on Bluetooth device don't work and every time i restart the phone the...

vizard_b
Casual Listener
Plan Premium Country Device Samsung Galaxy S9+ Operating System Android 9 My Question or Issue Since the update to Android 9, the app randomly shutdown, back...
2019-02-17 10:44:56 AM
2019-03-26 12:06:45 PM
AnthonyCa
Casual Listener
9724 Views
9 replies
9 likes

9724 Views
9 replies
9 likes

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