Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
66293 Views
68 replies
26 likes

66293 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28845 Views
5 replies
0 likes

28845 Views
5 replies
0 likes

Low Quality Artist Images/Album Artwork

PlanPremiumCountry PhilippinesDeviceXiaomi Redmi Note 5Operating SystemAndroid Pie My Question or IssueSee screenshots. The issue persists on the stable, beta, and alpha versions.

VincentJoshuaET
Regular
Plan Premium Country Philippines Device Xiaomi Redmi Note 5 Operating System Android Pie My Question or Issue See screenshots. The issue persists on the stable, beta, and alpha...
2019-02-23 8:24:44 AM
726 Views
0 replies
2 likes

726 Views
0 replies
2 likes

Album won't load

PlanPremiumCountryUK DeviceSony Z5PremiumOperating SystemAndroid My Question or Issue Hi everyone, The spotify app doesn't seem to want to load Albums. It's just and endless loop of the loading wheel. I've tried deleting cache/clean install etc.

webbmusic
Casual Listener
Plan Premium Country UK Device Sony Z5Premium Operating System Android My Question or Issue Hi everyone, The spotify app doesn't seem to want t...
2019-02-21 2:56:52 PM
2019-02-23 6:57:34 AM
Lukasing
Casual Listener
710 Views
5 replies
1 likes

710 Views
5 replies
1 likes

One Artist Page Won't Load

Hello Spotify Community, I've recently had an issue loading my Green Day artist page (under downloaded artists.) I haven't had this problem with any other artist. I have 237 songs downloaded from Green Day (I like them a lot). Attached is what I see ...

slack90796
Casual Listener
Hello Spotify Community, I've recently had an issue loading my Green Day artist page (under downloaded artists.) I haven't had this problem with any other artist. I have 237 songs d...
2019-02-23 2:18:37 AM
244 Views
0 replies
1 likes

244 Views
0 replies
1 likes

Songs in playlist NOT playing.

PlanFreeCountry ArgentinaDeviceSamsung Galaxy J7 2016Operating SystemAndroidMy Question or Issue Title, I added two new songs on my playlist and it seems like Spotify doesn't want me to listen to them, I can clearly see them in the playlist but they ...

Isaías99
Newbie
Plan Free Country Argentina Device Samsung Galaxy J7 2016 Operating System Android My Question or Issue Title, I added two new songs on my playlist and it seems like Spotify does...
2019-02-22 10:45:03 PM
2019-02-23 1:19:30 AM
Loxer
Community Legend
225 Views
1 replies
0 likes

225 Views
1 replies
0 likes

Superuser Contribution Micro SD encriptada

PlanPremiumCountryMexico DeviceS9Operating SystemAndroid 8.0.0 Tengo una MicroSD , y esta encriptada. en Spotify tengo musica descargada en la SD. pero siempre que tengo que reiniciar, la ubicacion de almaceamiento me la cambia al INTERNO, y vuelve a...

javiercabrera83
Casual Listener
Plan Premium Country Mexico Device S9 Operating System Android 8.0.0 Tengo una MicroSD , y esta encriptada. en Spotify tengo musica descargada en la SD. pero siempre que t...
2019-02-19 11:16:51 PM
2019-02-22 11:48:02 PM
javiercabrera83
Casual Listener
597 Views
4 replies
0 likes

597 Views
4 replies
0 likes

How do I turn off shuffle play on the free app?

PlanFreeCountry USA DeviceSamsung Galaxy Note 8Operating SystemAndroid My Question or Issue How do I turn off shuffle play in the app and browser. It does not give me crossed arrows to do so. Also why can't I replay a song the I just heard anymore on...

SageWolff
Casual Listener
Plan Free Country USA Device Samsung Galaxy Note 8 Operating SystemAndroid My Question or Issue How do I turn off shuffle play in the app and browser. It do...
2019-02-22 9:59:53 AM
2019-02-22 9:25:55 PM
SageWolff
Casual Listener
7151 Views
2 replies
2 likes

7151 Views
2 replies
2 likes

Tablet landscape and phone mode

PlanFreeCountryFinland DeviceHuawei mediapad T3 8" wifi/LTEOperating SystemAndroid 7.0 My Question or Issue Hey, I just bought this tablet to my car, that i can use spotify better, however.. First problem is/was that app doesn't work landscape. That ...

Torc
Newbie
Plan Free Country Finland Device Huawei mediapad T3 8" wifi/LTE Operating System Android 7.0 My Question or Issue Hey, I just bought this tablet to my car, tha...
2019-02-22 7:34:55 PM
427 Views
0 replies
3 likes

427 Views
0 replies
3 likes

Autoplay not working

PlanFree/PremiumCountry USA DevicePixel 2Operating SystemAndroid pie My Question or Issue When is autoplay suppose to kick in? I have it enabled it settings but it never seems to work.

Kreichle
Casual Listener
Plan Free/Premium Country USA Device Pixel 2 Operating System Android pie My Question or Issue When is autoplay suppose to kick in? I have it enabled it set...
2019-02-21 9:05:56 PM
2019-02-22 4:17:58 PM
Kreichle
Casual Listener
377 Views
2 replies
0 likes

377 Views
2 replies
0 likes

App closes mid song

PlanFamilyCountry UKDeviceAndroidOperating SystemAndroid 7.0 My Question or Issue Simply playing songs already downloaded and get one or so minutes into it and the app closes for no reason. No other apps active.

n-hjaa2b_wj7
Newbie
Plan Family Country UK Device Android Operating System Android 7.0 My Question or Issue Simply playing songs already downloaded and get one or so minutes into it and the ...
2019-02-22 3:59:12 PM
277 Views
0 replies
0 likes
App Cuts out

277 Views
0 replies
0 likes

Data saver won't turn off[android]

premium on Android 9 on the OnePlus 6 Cannot turn off the data saver and change the quality of the music

moonburster
Regular
premium on Android 9 on the OnePlus 6 Cannot turn off the data saver and change the quality of the music
2019-02-21 4:29:17 PM
2019-02-22 3:48:31 PM
Zarnotox
Newbie
2002 Views
2 replies
0 likes

2002 Views
2 replies
0 likes

(privay problem) Sharing a song now shares the context playlist

Sharing a song now shares the context playlist, no matter if the playlist is private or collaborative. This is an issue because I'm sharing private colaborative playlist with some of my contacts, and they have access to modify my playlists.

Rulo
Casual Listener
Sharing a song now shares the context playlist, no matter if the playlist is private or collaborative. This is an issue because I'm sharing private colaborative playlist with some of my contacts, and...
2019-02-22 10:51:59 AM
200 Views
0 replies
0 likes

200 Views
0 replies
0 likes

Superuser Contribution Particular albums keeps being added to my Play Queue when starting new music session

PlanPremiumCountry NetherlandsDeviceNote 9, surface book 2, desktop, SonosOperating SystemAndroid Pie, Windows 10 My Question or Issue A particular album keeps being added to my 'Play Queue' it's the same album all the time and it seems to be happeni...

fkkm
Regular
Plan Premium Country Netherlands Device Note 9, surface book 2, desktop, Sonos Operating System Android Pie, Windows 10 My Question or Issue A particular album kee...
2019-02-19 9:41:01 AM
2019-02-22 9:59:31 AM
Jemi
Spotify Legend
374 Views
3 replies
1 likes
bug

374 Views
3 replies
1 likes

Superuser Contribution I can't share what im listening in instagram stories

PlanPremiumCountry ArgentinaDeviceXiaomi redmi note 4 Operating SystemAndroid 7 (nougat) My Question or Issue I can not share a song in the instagram stories because the option does not appear. I already tried installing and uninstalling instagram an...

Nicolasmarzullo
Casual Listener
Plan Premium Country Argentina Device Xiaomi redmi note 4 Operating System Android 7 (nougat) My Question or Issue I can not share a song in the in...
2019-02-20 6:17:13 AM
2019-02-22 8:32:59 AM
Katerina
Spotify Legend
2423 Views
3 replies
0 likes

2423 Views
3 replies
0 likes

App autopauses whenever S9 is unlocked

I am a Premium user in the US and have been having this recurring issue with my Samsung S9 for about a month now. Every time I start my Spotify app, it'll work fine, but when I unlock my phone it automatically pauses the playback. This happens every ...

lhurley3
Regular
I am a Premium user in the US and have been having this recurring issue with my Samsung S9 for about a month now. Every time I start my Spotify app, it'll work fine, but when I unlock my phon...
2019-02-22 2:44:26 AM
176 Views
0 replies
0 likes

176 Views
0 replies
0 likes

Can't store music on SD card

PlanPremiumCountry USADeviceS9+Operating SystemAndroid Pie (issue existed before Pie update though) My Question or Issue I have a 64gb S9+. I also have a 128gb SD card installed to the device. When I used Spotify in the years past, there was an optio...

davidaxxa
Regular
Plan Premium Country USA Device S9+ Operating System Android Pie (issue existed before Pie update though) My Question or Issue I have a 64gb S9+. I also have a ...
2019-02-21 11:37:18 PM
269 Views
0 replies
0 likes
Android
sd card

269 Views
0 replies
0 likes

Spotify stops playing every minute in mobile network mode

PlanPremiumCountry GermanyDeviceHuawei P8 LiteOperating SystemAndroid 6.0 My Question or IssueMy Spotify App is stopping the music play constantly during mobile network mode (no problems whatsoever when I'm using wifi).It stops playing approx. once e...

Atitova
Casual Listener
Plan Premium Country Germany Device Huawei P8 Lite Operating System Android 6.0 My Question or Issue My Spotify App is stopping the music play constantly during mobile network ...
2019-02-13 5:39:34 PM
2019-02-21 10:09:27 PM
Noah
Spotify Star
1187 Views
3 replies
0 likes
mobile network
stops playing music

1187 Views
3 replies
0 likes

SPOTIFY CONECT DOESN'T WORK !!!!!!!! On gear FIT 2 PRO

PlanPremiumCountry LATVIADeviceSamsung A6Operating SystemAndroidMy Question or Issue Hello , I have same issue with Samsung Gear fit 2 PRO , i want play music from my phone and stop or switch tracks on my fit 2 pro , this is realy bag , because spoti...

javainnn
Newbie
Plan Premium Country LATVIA Device Samsung A6 Operating System Android My Question or Issue Hello , I have same issue with Samsung Gear fit 2 PRO , i want play m...
2019-02-21 8:20:55 PM
362 Views
0 replies
1 likes
Spotify Conect

362 Views
0 replies
1 likes

All songs from Maroon5 removed from my playlist

PlanPremiumCountry CanadaDevicePixle Operating SystemAndroid My Question or IssueAll songs from Maroon5 have been removed from a single playlist. All the songs are current and have been put back on by me. Shuffle is absolutely pointless. It literally...

-Gump-
Newbie
Plan Premium Country Canada Device Pixle Operating System Android My Question or Issue All songs from Maroon5 have been removed from a single playlist. All the songs are ...
2019-02-21 6:40:23 PM
179 Views
0 replies
0 likes

179 Views
0 replies
0 likes

Superuser Contribution Equalizer missing

PlanPremiumCountry AustraliaDeviceHuawei mate 20 proOperating System Android 9 My Question or Issue There is no EQ option in the menu anywhere.

78benja
Newbie
Plan Premium Country Australia Device Huawei mate 20 pro Operating System Android 9 My Question or Issue There is no EQ option in the menu anywhere.
2019-02-18 3:44:26 AM
2019-02-21 5:55:07 PM
Katerina
Spotify Legend
12276 Views
2 replies
1 likes

12276 Views
2 replies
1 likes

Discover weekly

PlanPremiumCountry NorewayDeviceSamsung Galaxy 9Operating System Android Oreo My Question or Issue Is thre any way to change the discover weekly picture? I had a picture of my ex as profilen picture on my facebook but has changed that over a year ago...

sonsoer99
Newbie
Plan Premium Country Noreway Device Samsung Galaxy 9 Operating System Android Oreo My Question or Issue Is thre any way to change the discover weekly p...
2019-02-21 4:45:26 PM
307 Views
0 replies
0 likes
Discover Weekly
picture
profile picture

307 Views
0 replies
0 likes

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