Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
47081 Views
66 replies
25 likes

47081 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
879965 Views
11 replies
51 likes
Android
Guide
Troubleshooting

879965 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26864 Views
4 replies
0 likes

26864 Views
4 replies
0 likes

Bug when trying to replay a podcast

My Question or IssueThere is a bug when you're trying to replay a podcast that you have already listened to. If you complete a podcast (so there is 0-1 seconds left), if you try to click play again, it plays the last 1 second and jumps to the next po...

lunasarah
Newbie
My Question or Issue There is a bug when you're trying to replay a podcast that you have already listened to. If you complete a podcast (so there is 0-1 seconds left), if you try to click play again...
2019-02-01 8:12:06 PM
306 Views
0 replies
0 likes

306 Views
0 replies
0 likes

Spotify app doesn't work (keeps loading and closes).

Plan: FreeCountry: BelgiumDevice: Moto G5 sOperating System: Android 7.1.1 My Question or IssueHi everyone, the Spotify app on my phone stopped working overnight. Yesterday it was still running, today it keeps loading. There's the green 'loading' cir...

EDM2
Newbie
Plan: Free Country: Belgium Device: Moto G5 s Operating System: Android 7.1.1 My Question or Issue Hi everyone, the Spotify app on my phone stopped working overnight. ...
2019-02-01 7:52:21 PM
182 Views
0 replies
0 likes

182 Views
0 replies
0 likes

Has anyone else noticed the change to artist radio where they are now playlists without thunbs?

PlanPremiumCountry United StatesDeviceSamsung Galaxy S8 PlusOperating System Android version 8.0.0My Question or Issue In Spotify version 8.4.84.874 I noticed many artist radio stations were changed to playlists. And I can no longer thumb up or down ...

Brorourke
Newbie
Plan Premium Country United States Device Samsung Galaxy S8 Plus Operating System Android version 8.0.0 My Question or Issue In Spotify version 8.4.84.874 I noticed many ar...
2018-12-18 11:51:25 PM
2019-02-01 7:35:24 PM
tlcastle
Newbie
1456 Views
4 replies
10 likes

1456 Views
4 replies
10 likes

Clearing queue and playing album

PlanPremium DeviceSamsung Galaxy 8 Operating SystemAndroid 8 App Version8.4.91 My Question or IssueThere are 2 things that it really amazes me that they are not possible to do at least in the android app:1. Clear the queue. Really??? This basic featu...

asafdalet
Newbie
Plan Premium Device Samsung Galaxy 8 Operating System Android 8 App Version 8.4.91 My Question or Issue There are 2 things that it really amazes me that they ...
2019-02-01 7:12:47 PM
204 Views
0 replies
1 likes

204 Views
0 replies
1 likes

How to keep Spotify Controls on Lockscreen without the album art showing as my lockscreen

I'm not sure on how to keep the spotify music controls on my lock screen without the album image being enlarged as my lockscreen image (Photo included so y'all can understand what I mean)

CorvoNero
Regular
I'm not sure on how to keep the spotify music controls on my lock screen without the album image being enlarged as my lockscreen image (Photo included so y'all can understand what I mean)
2019-02-01 7:08:58 PM
326 Views
0 replies
2 likes

326 Views
0 replies
2 likes

Some songs wont start at the beginning

PlanPremiumCountry US DeviceSamsung Galaxy 8+ Operating SystemAndroid My Question or IssueI listen to the Daily mix playlist every day from my phone while I am at work, and sometimes when it switches songs, the song will start 1-2 minutes into the so...

user-removed
Visitor
Plan Premium Country US Device Samsung Galaxy 8+ Operating System Android My Question or Issue I listen to the Daily mix playlist every day from my phone while ...
2019-02-01 6:07:00 PM
245 Views
0 replies
0 likes

245 Views
0 replies
0 likes

I need spotify to not automatically connect to bluetooth on Android

Spotify keeps interupting my phone calls when I am talking on my true wireless bluetooth earbuds. It will cut off audio from the call I am having and just make clicking sounds as it tries to take over the audio and launch the podcast I had been listn...

BuFFalObuyer2
Casual Listener
Spotify keeps interupting my phone calls when I am talking on my true wireless bluetooth earbuds. It will cut off audio from the call I am having and just make clicking sounds as it tries to ta...
2019-02-01 5:27:33 PM
185 Views
0 replies
0 likes

185 Views
0 replies
0 likes

Notification shows wrong track on Android

PlanFreeCountryGermanyDevicePixel 3Operating SystemAndroid 9 My Question or IssueDuring streaming to a Chromecast Audio, after a few track, both the notification and the in-app screen show different tracks which are currently playing. I have to refre...

guerda
Casual Listener
Plan Free Country Germany Device Pixel 3 Operating System Android 9 My Question or Issue During streaming to a Chromecast Audio, after a few track, both the notification and the in-a...
2019-01-31 1:24:54 PM
2019-02-01 3:14:49 PM
guerda
Casual Listener
670 Views
1 replies
1 likes

670 Views
1 replies
1 likes

App UI on phone problem

PlanFremiumCountryMalaysiaDeviceMi A1Operating SystemAndroid 9.0 My Question or IssueMy old Spotify account had a storage problem (keeps switching to internal storage by itself) and I decided to make a new account. This new account however had issues...

Br1ngBackW1dg3t
Casual Listener
Plan Fremium Country Malaysia Device Mi A1 Operating System Android 9.0 My Question or Issue My old Spotify account had a storage problem (keeps switching to internal storage by itse...
2019-02-01 7:07:14 AM
368 Views
0 replies
0 likes
UI

368 Views
0 replies
0 likes

Changing playback device

Hi.I've got Spotify premium on my Galaxy S8, when i go from playing on my car head unit or bt headphones, to change the playback device or group i have to force close the app to change it.I've had a look but couldnt find anyone else with the same iss...

Cr1kk0
Newbie
Hi. I've got Spotify premium on my Galaxy S8, when i go from playing on my car head unit or bt headphones, to change the playback device or group i have to force close the app to change it. I've ha...
2019-02-01 3:52:23 AM
194 Views
0 replies
0 likes

194 Views
0 replies
0 likes

Follow button disappeared from radio station page

I can still go to and play a radio station - but as of today, I noticed the Follow button is no longer there - so it won't save the radio station to my "Stations" that I want to listen to repeatedly and quickly access from my "Your Library" tab. Acco...

indieaustin
Regular
I can still go to and play a radio station - but as of today, I noticed the Follow button is no longer there - so it won't save the radio station to my "Stations" that I want to listen to repeatedly ...
2019-01-08 6:58:14 PM
2019-01-31 12:25:08 AM
Owlexayala
Newbie
2096 Views
9 replies
18 likes

2096 Views
9 replies
18 likes

Songs Greyed Out on Phone - Work on Desktop Version

Spotify Desktop - Windows 10.LG G6 w/ Spotify App.Both logged into same network.Windows firewall set to allow Spotify to upload/download. Songs play fine on desktop, but although the songs are showing up on my phone, they are greyed out. I searched t...

mkvalentine610
Newbie
Spotify Desktop - Windows 10. LG G6 w/ Spotify App. Both logged into same network. Windows firewall set to allow Spotify to upload/download. Songs play fine on desktop, but although the s...
2019-01-31 11:25:21 PM
192 Views
0 replies
0 likes

192 Views
0 replies
0 likes

Spotify spanning Waze ads

Please stop spamming me to connect Waze. I pay premium and have told Spotify NO to connecting probably ten times already in the last 3 days. Get your stuff together or you're gonna lose a client, there are other options s that won't **bleep** me off....

121300898
Casual Listener
Please stop spamming me to connect Waze. I pay premium and have told Spotify NO to connecting probably ten times already in the last 3 days. Get your stuff together or you're gonna lose a...
2019-01-31 10:23:48 PM
350 Views
0 replies
2 likes

350 Views
0 replies
2 likes

Data saver option will not turn off

PlanPremiumCountry SwitzerlandDeviceLg V30Operating SystemAOSPextended Hello there,i contacted the support for this issue and had a little chat. But they weren't quite able to help me, other than telling me things that i dont know and can understand....

ketamon
Newbie
Plan Premium Country Switzerland Device Lg V30 Operating System AOSPextended Hello there, i contacted the support for this issue and had a little chat. But they weren't...
2019-01-31 7:47:01 PM
534 Views
0 replies
0 likes

534 Views
0 replies
0 likes

Remove Top Podcasts From Home Screen

PlanPremiumCountry USADeviceSamsung Galaxy 9 NoteOperating SystemAndroid Oreo My Question or Issue I cannot find a way to remove, either selectively or completely, the Your top podcasts from my Home screen. This is not public information that I want ...

rjc_spot
Casual Listener
...ompletely, the Your top podcasts from my Home screen. This is not public information that I want shared. Come on Spotify, fix this.
2019-01-31 7:11:58 PM
3040 Views
0 replies
70 likes

3040 Views
0 replies
70 likes

Can not share on facebook!

PlanPremiumCountry Slovakia DeviceSony Xperia Operating System(iOS 10, Android Oreo, Windows 10,etc.) In the long run, I can not share my playlist on facebook. Can this fix be corrected?

lubos
Roadie
Plan Premium Country Slovakia Device Sony Xperia Operating System (iOS 10, Android Oreo, Windows 10,etc.) In the long run, I can not share my playlist on facebo...
2019-01-31 6:57:01 PM
219 Views
0 replies
0 likes

219 Views
0 replies
0 likes

Local files won't play on cellphone

PlanPremiumCountry GermanyDeviceSamsung Galaxy Note 8Operating SystemAndroid Oreo, My Question or IssueHi, I am using Spotify for quite a while now and never had any problems.But since last week I can't play my local files on my mobile device. I down...

user-removed
Visitor
Plan Premium Country Germany Device Samsung Galaxy Note 8 Operating System Android Oreo, My Question or Issue Hi, I am using Spotify for quite a while now and never had ...
2019-01-31 2:57:00 PM
205 Views
0 replies
0 likes

205 Views
0 replies
0 likes

Spotify gets black screen and crashes

DeviceHuawei P20 Pro My Issue Whenever I play music from a Spotify-made playlist I get a black screen by some songs and the app does not respond and crashes later in few seconds. This happens every time when I play a playlist. Sometimes immediately w...

Hysnn
Casual Listener
Device Huawei P20 Pro My Issue Whenever I play music from a Spotify-made playlist I get a black screen by some songs and the app does not respond and crashes later in few seconds. Th...
2019-01-31 12:58:51 PM
2019-01-31 2:20:40 PM
Hysnn
Casual Listener
440 Views
2 replies
0 likes

440 Views
2 replies
0 likes

Superuser Contribution Spotify will not sync local files

PlanPremiumCountry USADeviceSamsung Galaxy 8Operating SystemAndroid Oreo, Windows 10 My Question or Issue It's been weeks and I can't get spotify to sync local files. There are seriously so many posts about this same kind of issue, how has spotify no...

bird_socks
Casual Listener
Plan Premium Country USA Device Samsung Galaxy 8 Operating System Android Oreo, Windows 10 My Question or Issue It's been weeks and I can't get spotify to sy...
2019-01-21 6:24:27 AM
2019-01-31 1:55:26 PM
Peter
Spotify Legend
372 Views
3 replies
0 likes

372 Views
3 replies
0 likes

The genre radio stations do not show up on ipad

I am using an ipad with iOS 12.3. Since last Saturday none of the genre radio stations are displayed on the radio station tab. Only 6 Künster ( german word for artist) items are displayed but none the the usual stations like the 70`s, 80`, Jazz and s...

chrismd
Casual Listener
I am using an ipad with iOS 12.3. Since last Saturday none of the genre radio stations are displayed on the radio station tab. Only 6 Künster ( german word for artist) items are displayed but n...
2019-01-31 1:26:58 PM
226 Views
0 replies
1 likes

226 Views
0 replies
1 likes

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