Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
3 weeks ago
jt120
Regular
44026 Views
66 replies
25 likes

44026 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
878844 Views
11 replies
51 likes
Android
Guide
Troubleshooting

878844 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26616 Views
4 replies
0 likes

26616 Views
4 replies
0 likes

How to block a device from connecting to mine

My Question or Issue Ever time I I use Spotify at my gym I use the gym wifi. When I do this my device connects to others and all of a sudden I find myself listening to someone else music on my phone. It's supper annoying. I want to listen to my music...

Agil430
Newbie
My Question or Issue Ever time I I use Spotify at my gym I use the gym wifi. When I do this my device connects to others and all of a sudden I find myself listening to someone ...
2018-12-23 3:56:43 AM
718 Views
0 replies
0 likes

718 Views
0 replies
0 likes

No Option to Shuffle Some Playlists

PlanFreeCountry USADeviceMoto Z² ForceOperating SystemAndroid My Question or Issue For some (not all) of my playlists, there is no longer the "Shuffle Play" button, there is only a "Play" button. There isn't even an option to shuffle it in the menu o...

alteregoivy
Newbie
Plan Free Country USA Device Moto Z² Force Operating System Android My Question or Issue For some (not all) of my playlists, there is no longer the "Shuffle Play" butto...
2018-12-22 11:24:34 PM
330 Views
0 replies
0 likes

330 Views
0 replies
0 likes

Cannot start Spotify on Samsung Android, prompts for then "cannot connect"

PlanPremiumCountryU.S.DeviceSamsung Galaxy 8,Operating SystemAndroid My Question or IssueI use Spotify frequently on both smartphone and Windows but now when I try to start it on my phone it prompts for logon (this only happened once, when I installe...

world_phamous
Newbie
Plan Premium Country U.S. Device Samsung Galaxy 8, Operating System Android My Question or Issue I use Spotify frequently on both smartphone and Windows but now when I try to start it ...
2018-12-22 10:38:23 PM
187 Views
0 replies
0 likes

187 Views
0 replies
0 likes

Song radio coming up as playlist

PlanPremiumCountry USADevice Samsung Galaxy Note8Operating System Android Oreo My Question or Issue So I tried making a song radio for one of my favs, but it comes up as "inset song title" radio playlist. I keep clicking the go to song radio option b...

Devan554
Newbie
Plan Premium Country USA Device Samsung Galaxy Note8 Operating System Android Oreo My Question or Issue So I tried making a song radio for one of...
2018-12-22 9:49:49 PM
259 Views
0 replies
2 likes

259 Views
0 replies
2 likes

Superuser Contribution Issue with the Search engine

Hi,I'm writing to you because I'm getting a bad issue that prevents me from using the app normally. I have an Android phone (Samsung S9) with the latest firmware installed , the last update of the Spotify app, and my plan is Premium. If I start playi...

Ennio86
Regular
Hi, I'm writing to you because I'm getting a bad issue that prevents me from using the app normally. I have an Android phone (Samsung S9) with the latest firmware installed , the last update of...
2018-12-07 8:48:43 PM
2018-12-22 8:32:31 PM
Ennio86
Regular
1090 Views
8 replies
0 likes

1090 Views
8 replies
0 likes

Superuser Contribution Can't share music to Instagram stories

PlanPremiumCountry UKDeviceSamsung Galaxy S9 Plus I wish to share the music I am listening to on my Instagram stories, however the option doesn't show up. When I am listening to the music and click the share button, the list shows up as follows:Whats...

GrassThatCowsEa
Casual Listener
Plan Premium Country UK Device Samsung Galaxy S9 Plus I wish to share the music I am listening to on my Instagram stories, however the option doesn't show up. When I am listening ...
2018-09-06 3:05:38 PM
2018-12-22 7:19:19 PM
Squid4
Newbie
7903 Views
14 replies
2 likes

7903 Views
14 replies
2 likes

Listen for filter + filter search and sort option + notification

PlanPremiumCountry GermanyDeviceHuawei p10Operating SystemAndroid My Question or Issue1. I can not listen to my songs by order of filtering. How can I listen to my songs by order of filtering?2. At the top of the playlist, the filter search and the s...

Lunaku
Newbie
Plan Premium Country Germany Device Huawei p10 Operating System Android My Question or Issue 1. I can not listen to my songs by order of filtering. How can I listen to my...
2018-12-22 7:02:20 PM
219 Views
0 replies
0 likes

219 Views
0 replies
0 likes

Corrupting SD Cards as a Spotify's manner

PlanPremiumCountryPolandDeviceSamsung Galaxy S5 I'd like to renew this thread https://community.spotify.com/t5/Android/corrupting-sd-cards/m-p/1313381#M56979That's because no solution was given to anyone asking for it. After using Spotify for months ...

Swmar
Newbie
Plan Premium Country Poland Device Samsung Galaxy S5 I'd like to renew this thread https://community.spotify.com/t5/Android/corrupting-sd-cards/m-p/1313381#M56979 That's because no s...
2018-12-22 5:17:19 PM
892 Views
0 replies
1 likes
corruptedfiles

892 Views
0 replies
1 likes

Superuser Contribution Can't follow profiles

The setup of Spotify on my Android doesn't allow me to see my own profile or follow other profiles, but I can still follow artists.

Aice3
Newbie
The setup of Spotify on my Android doesn't allow me to see my own profile or follow other profiles, but I can still follow artists.
2018-11-26 7:25:31 PM
2018-12-22 3:05:52 PM
Katerina
Spotify Legend
1192 Views
2 replies
0 likes

1192 Views
2 replies
0 likes

Superuser Contribution Playing Local Files on Mobil

PlanPremiumCountry USADeviceSamsung Galaxy 9, Dell G7 LaptopOperating SystemAndroid Oreo, Windows 10 My Question or Issue For the life of me I cannot figure out how to play local files from my computer on my phone. I have songs saved on my computer t...

elcoblanco1234
Newbie
Plan Premium Country USA Device Samsung Galaxy 9, Dell G7 Laptop Operating System Android Oreo, Windows 10 My Question or Issue For the life of me I cannot figure ou...
2018-11-27 10:10:08 AM
2018-12-22 2:53:53 PM
Katerina
Spotify Legend
342 Views
2 replies
0 likes

342 Views
2 replies
0 likes

unstoppable downloads

Hello everybody,I have a problem with the Spotify App. Everytime I connect to a WiFi the app starts downloading - but never ends. This can take hours without any progress.I tried to uncheck all the albums I downloaded but this doesn't help.The app te...

MaLa5
Newbie
Hello everybody, I have a problem with the Spotify App. Everytime I connect to a WiFi the app starts downloading - but never ends. This can take hours without any progress. I tried to uncheck all t...
2018-12-22 2:47:01 PM
236 Views
0 replies
0 likes

236 Views
0 replies
0 likes

Spotify drains smartwatch battery

PlanPremiumDeviceMotorola Moto G 5 and an Asus Zenwatch 3Operating SystemAndroid 8.1 and wear OS 2.2 My Question or IssueWhen I listen to music on Spotify, I notice that the battery of my smartwatch drains quickly. I even have to turn on airplane mod...

user-removed
Visitor
Plan Premium Device Motorola Moto G 5 and an Asus Zenwatch 3 Operating System Android 8.1 and wear OS 2.2 My Question or Issue When I listen to music on Spotify, I notice that the batt...
2018-12-22 9:40:32 AM
552 Views
0 replies
0 likes

552 Views
0 replies
0 likes

Superuser Contribution Mobile Push Notification Gets Stuck on One Song

PlanFreeCountryUnited StatesDeviceSamsung Galaxy Amp Prime 3 My Question or Issue When I am streaming on my phone my notification will occassionally freeze completely and no longer display the correct song. The buttons (skip and toggle play/pause) st...

qvinx
Newbie
Plan Free Country United States Device Samsung Galaxy Amp Prime 3 My Question or Issue When I am streaming on my phone my notification will occassionally freeze completely and no...
2018-12-21 11:42:40 PM
472 Views
0 replies
4 likes

472 Views
0 replies
4 likes

Volume normalization is broken

Even when on the same artist on CDs that came out in the same time period the volume levels can be very different. I feel confident the actual CD volume was probably normalized on release. So why is spotify delivering audio at obviously different vol...

f4ck0ff
Regular
Even when on the same artist on CDs that came out in the same time period the volume levels can be very different. I feel confident the actual CD volume was probably normalized on release.&nbsp...
2018-12-21 8:38:57 PM
316 Views
0 replies
0 likes
volume normalization

316 Views
0 replies
0 likes

Solved!!Superuser Contribution Search bar in playlists is gone

PlanPremiumCountry TurkeyDevice(Xperia M4 Aqua)Operating System(Android M, 6.0) My Question or Issueas i stated in the title the search bar in playlists is gone. I cant search for a specific song in my playlists for 2 weeks now. I dont know what caus...

fylmz
Casual Listener
Plan Premium Country Turkey Device (Xperia M4 Aqua) Operating System (Android M, 6.0) My Question or Issue as i stated in the title the search bar in playlists is gone. I cant ...
2018-12-21 5:44:47 PM
2018-12-21 7:39:14 PM
fylmz
Casual Listener
3607 Views
2 replies
0 likes

3607 Views
2 replies
0 likes

[Podcast] can't change the speed of podcast playing of different device

PlanPremiumCountry IsraelDevicesDevice 1- Windows 10 PCDevice 2- Samsung Galaxy S8 Recreation steps1. Open podcast on device 1 (tested on PC)2. Open spotify (same user) on device 2 (tested on Android)3. While podcast plays on devi e 1, change speed o...

SuperSpasm
Regular
Plan Premium Country Israel Devices Device 1- Windows 10 PC Device 2- Samsung Galaxy S8 Recreation steps 1. Open podcast on device 1 (tested on PC) 2. Open spotify (sam...
2018-12-21 7:05:13 PM
977 Views
0 replies
2 likes

977 Views
0 replies
2 likes

Superuser Contribution Android auto offline mode (Yes, this again)

I got Spotify premium with the intend of using it offline in android auto, only to find out this is not possible, while it is possible on apple devices.I don't know if this is a bug or if it's intentional, but this is a HUGE dealbreaker, i have a lim...

Offline_NL
Newbie
I got Spotify premium with the intend of using it offline in android auto, only to find out this is not possible, while it is possible on apple devices. I don't know if this is a bug or if it's in...
2018-12-04 8:28:40 PM
2018-12-21 1:29:02 PM
Peter
Spotify Legend
999 Views
2 replies
6 likes

999 Views
2 replies
6 likes

Solved!! Samsung Gear BT Disconnected Check Your Connection

PlanPremiumCountry AustraliaDeviceSamsung Gear S3 FrontierOperating System? My Question or Issue I all of a sudden can't use my Gear S3 as a Remote for my Note 8. All I get is a message that Bluetooth is disconnected or use the App on my phone. I hav...

Werdna-Nospoh
Casual Listener
Plan Premium Country Australia Device Samsung Gear S3 Frontier Operating System ? My Question or Issue I all of a sudden can't use my Gear S3 as a Remote for my Note 8.&n...
2018-12-06 7:52:47 AM
2018-12-21 1:05:14 PM
Alpabe
Casual Listener
6338 Views
7 replies
4 likes

6338 Views
7 replies
4 likes

Radio from Playlist missing

Radio is missing from playlist on both windows app and andriod app I can start radio from an individual song but not a playlist or artist. iOS app seems to be working.

matttheazn
Music Fan
Radio is missing from playlist on both windows app and andriod app I can start radio from an individual song but not a playlist or artist. iOS app seems to be working.
2018-12-21 3:16:40 AM
2018-12-21 12:43:55 PM
krzy28
Newbie
378 Views
1 replies
3 likes

378 Views
1 replies
3 likes

Superuser Contribution Android app partially relaunches when peripherals are connected/disconnected

PlanPremiumCountry New ZealandDeviceVodafone Smart V8 (VFD 710)Operating SystemAndroid version: 7.1.1Android security patch level: 1 August 2018Baseband version: P840V70B01Kernel version: 3.18.31-perfBuild number: VFD-710_MRB04Variant build: NZ-Lock-...

ravensand
Newbie
Plan Premium Country New Zealand Device Vodafone Smart V8 (VFD 710) Operating System Android version: 7.1.1 Android security patch level: 1 August 2018 Baseband version: P840V70B0...
2018-12-09 9:52:12 PM
2018-12-21 10:27:57 AM
Peter
Spotify Legend
347 Views
1 replies
0 likes

347 Views
1 replies
0 likes

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