Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
3 weeks ago
0x8EFABE4E
Newbie
54822 Views
68 replies
25 likes

54822 Views
68 replies
25 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2 weeks ago
Sumit_Ghosh
Casual Listener
27751 Views
5 replies
0 likes

27751 Views
5 replies
0 likes

download error

PlanPremiumCountry Canada Operating System(Android) My Question or IssueI recently had to reset my phone to fix a bug, but now it won't let me download music, saying "Downloading has stopped because there's no space left on this device." My phone sti...

lockkey
Newbie
Plan Premium Country Canada Operating System (Android) My Question or Issue I recently had to reset my phone to fix a bug, but now it won't let me download music, saying ...
2019-01-02 3:38:36 AM
2019-01-02 8:05:25 PM
BranLeo
Regular
344 Views
1 replies
0 likes

344 Views
1 replies
0 likes

visual bug: cutted corners on full screen display

recently the full screen display when playing an album, on my tablet, started to show some rounded corners cutted. i believe this bug may be caused because some devices now have the screens with rounded corners for some weird reason. please fix this,...

Paulgi
Roadie
recently the full screen display when playing an album, on my tablet, started to show some rounded corners cutted. i believe this bug may be caused because some devices now have the screens with roun...
2019-01-02 2:25:22 PM
271 Views
0 replies
0 likes

271 Views
0 replies
0 likes

Maintain shuffle order when switching playback device

PlanPremiumCountryAustraliaDeviceOnePlus 5TOperating SystemAndroid Pie My Question or IssueEverytime I switch playback device, the shuffle order of what I'm listening to completely resets, keeping only the current track. Happens when switching to pla...

Toothily
Casual Listener
Plan Premium Country Australia Device OnePlus 5T Operating System Android Pie My Question or Issue Everytime I switch playback device, the shuffle order of what I'm listening to comp...
2019-01-02 1:38:51 PM
390 Views
0 replies
3 likes
cast
shuffle

390 Views
0 replies
3 likes

Does Spotify on Android bypasses system mixer?

I've recently purchased a portable AMP in order to have a better sound quality . I'm pretty satisfied with it now, but just curious does Spotify output the signal through a system mixer or bypasses it?PlanPremium Device(Xiaomi Redmi Note 4 Global)Ope...

kozlone
Casual Listener
I've recently purchased a portable AMP in order to have a better sound quality . I'm pretty satisfied with it now, but just curious does Spotify output the signal through a system mixer or bypasses i...
2019-01-02 11:17:13 AM
244 Views
0 replies
0 likes

244 Views
0 replies
0 likes

I can't use shuffle, on a free account

PlanFree/PremiumCountry DeviceGoogle pixelOperating Systems(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue About a week ago I started being able to select any song on my playlist to listen to on a free account. I can't shuffle and it wil...

user-removed
Visitor
Plan Free/Premium Country Device Google pixel Operating Systems (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue About a week ago I started being able t...
2019-01-02 7:20:53 AM
248 Views
0 replies
0 likes

248 Views
0 replies
0 likes

Song radio error

For the past month or so, I havent been able to use tbe 'song radio' function on my Galaxy J3 running Android 6.0.1. I have tried contacting customer support about this technical issue, and the agent said that he had to have the issue looked over by ...

b3quattro
Newbie
For the past month or so, I havent been able to use tbe 'song radio' function on my Galaxy J3 running Android 6.0.1. I have tried contacting customer support about this technical issue, and the agent...
2019-01-01 12:56:13 AM
186 Views
0 replies
0 likes

186 Views
0 replies
0 likes

Sync offline playlist with online

PlanPremiumCountrySlovakia DeviceHuawei P20 LiteOperating SystemAndroid My Question or Issue Hi, I'm wondering, if I downloaded a playlist, and then delete songs from the playlist online, do the songs get deleted from the device I downloaded the play...

vanekcsi
Newbie
Plan Premium Country Slovakia Device Huawei P20 Lite Operating System Android My Question or Issue Hi, I'm wondering, if I downloaded a playlist, and then delete songs fr...
2019-01-01 12:54:01 PM
2019-01-01 6:23:39 PM
user-removed
Not applicable
221 Views
1 replies
0 likes

221 Views
1 replies
0 likes

[Android][Other] My storage have a new "others" carpet

My storage settings now have this new storage section that it takes even more memory than the cache itself, it looks like this, do someone knows how to delete this?It says:Others: 456 MB!!Download: 510Cache:Feee: 2.0

Jesus46
Casual Listener
My storage settings now have this new storage section that it takes even more memory than the cache itself, it looks like this, do someone knows how to delete this? It says: Others: 456 MB!! Downl...
2018-11-19 6:45:59 PM
2019-01-01 6:19:43 PM
user-removed
Not applicable
419 Views
1 replies
0 likes
Android
Other

419 Views
1 replies
0 likes

Solved!! (SOLVED) Offline Sync broken

SOLVED: Please excuse my stupidity, I only had to disable Windows Firewall.Plan: PremiumCountry: Sweden Device: OnePlus 5TOperating SystemAndroid 9 (Pie) My Question or Issue Offline songs on my PC won't sync (download) on my phone anymore. I know ho...

musicfond
Regular
SOLVED: Please excuse my stupidity, I only had to disable Windows Firewall. Plan: Premium Country: Sweden Device: OnePlus 5T Operating System Android 9 (Pie) My Question or...
2018-12-31 6:52:40 PM
2019-01-01 5:49:09 PM
musicfond
Regular
404 Views
1 replies
1 likes

404 Views
1 replies
1 likes

Superuser Contribution Problemas con almacenamiento

PlanPremiumCountry ArgentinaDeviceMoto g3My Question or IssueNo puedo almacenar la aplicación en mi tarjeta SD, intenté restaurar el celular a modo fabrica y tampoco, alguien sabe que puede ser?

MnzMarcos
Newbie
Plan Premium Country Argentina Device Moto g3 My Question or Issue No puedo almacenar la aplicación en mi tarjeta SD, intenté restaurar el celular a modo fabrica y tampoco, alguien sabe ...
2018-12-30 6:28:02 PM
2019-01-01 5:09:12 PM
Jemi
Spotify Legend
952 Views
1 replies
0 likes

952 Views
1 replies
0 likes

App is slow and unusable when online (but offline mode is fine)

When I put the app in offline mode it works nice and fast. But when I have an internet connection the app is terrible - it takes 30 seconds+ just to open up a downloaded. album. I keep getting oops there's been a problem and searching is impossible a...

dan1979
Casual Listener
When I put the app in offline mode it works nice and fast. But when I have an internet connection the app is terrible - it takes 30 seconds+ just to open up a downloaded. album. I keep getti...
2018-12-19 9:59:49 PM
2019-01-01 3:55:30 PM
0nyx
Casual Listener
621 Views
2 replies
1 likes

621 Views
2 replies
1 likes

Superuser Contribution Google assistant / next track not working

Hi.Ive just noticed that when using ok google to control spotify, the next track/song no longer works. I can tell it to play a song on spotify yet when using other commands it just gives me search results. I cant think of anything i have changed. Any...

Jayjay801
Casual Listener
Hi. Ive just noticed that when using ok google to control spotify, the next track/song no longer works. I can tell it to play a song on spotify yet when using other commands it just gives me search ...
2018-12-20 4:01:04 PM
2019-01-01 3:36:11 PM
Jemi
Spotify Legend
547 Views
3 replies
0 likes

547 Views
3 replies
0 likes

Solved!! Spotify tries to download every song

PlanPremiumCountryGermany DeviceHuawai P10 LiteOperating SystemAndroid OreoSpotify Version8.4.84.874 My Question or IssueFor several weeks Spotify tries to download all songs. Playlists and Albums are set to "download : false", nevertheless all songs...

smily
Casual Listener
Plan Premium Country Germany Device Huawai P10 Lite Operating System Android Oreo Spotify Version 8.4.84.874 My Question or Issue For several weeks Spotify tries to down...
2018-12-28 8:59:41 PM
2019-01-01 12:55:36 PM
smily
Casual Listener
485 Views
1 replies
0 likes

485 Views
1 replies
0 likes

Downloaded music from my library disappears constantly

Songs that are being added to my playlists directly from my personal library are disappearing constantly, and show up as greyed out (unplayable). This is literally the only reason I have Premium. If this problem doesn't solve itself soon, I'll be swi...

vag-o-matic
Casual Listener
Songs that are being added to my playlists directly from my personal library are disappearing constantly, and show up as greyed out (unplayable). This is literally the only reason I have Pre...
2018-12-21 11:05:38 PM
2019-01-01 10:53:58 AM
lucacerone
Newbie
826 Views
1 replies
1 likes

826 Views
1 replies
1 likes

most playlist songs greyed out

just updated my android app and about 80 percent of the songs in my 175 playlists are now greyed out. have done a full delete and reinstall but no solution. Suggestions? btw, playlists still work fine when I open my pc spotify.Dave

dziringer
Newbie
just updated my android app and about 80 percent of the songs in my 175 playlists are now greyed out. have done a full delete and reinstall but no solution. Suggestions? btw...
2018-12-31 11:45:57 PM
391 Views
0 replies
0 likes

391 Views
0 replies
0 likes

No filter on playlists

PlanPremiumCountry NorwayDeviceLG G6Operating SystemAndroid 8.0.0 Oreo My Question or IssueThere is no longer a filter option at the top of playlists - is this a problem or is it a part of spotify's update ? Really annoying when your looking for song...

ErikTruman
Newbie
Plan Premium Country Norway Device LG G6 Operating System Android 8.0.0 Oreo My Question or Issue There is no longer a filter option at the top of playlists - is this a...
2018-12-30 2:24:31 PM
2018-12-31 11:42:29 PM
vex390
Casual Listener
881 Views
3 replies
2 likes
8.4.84.874
android 8.0.0
android oreo
Premium

881 Views
3 replies
2 likes

Phone cover close screen volume does not work when using with Sonos.

Hi allI'm using an Android (Samsung S5). I have the official cover for the phone, so when you close the cover there is a little window and you can still control aspects of your phone. So when I close it currently I can still use spotify, it comes up ...

dannybaws
Casual Listener
Hi all I'm using an Android (Samsung S5). I have the official cover for the phone, so when you close the cover there is a little window and you can still control aspects of your phone. &n...
2018-12-30 1:14:26 PM
2018-12-31 10:54:26 PM
Joe
Community Legend
587 Views
2 replies
0 likes

587 Views
2 replies
0 likes

Radio Option No Longer Available?

I've been a Premium user for a few years now and listen to, quite literally, 100% of my music through the Spotify app on my phone. The other day I realized that when I choose any "Go to Radio" option (Go to Song Radio, Go to Playlist Radio, etc.) the...

NotaCoolKid
Casual Listener
I've been a Premium user for a few years now and listen to, quite literally, 100% of my music through the Spotify app on my phone. The other day I realized that when I choose any "Go...
2018-12-29 9:43:11 PM
2018-12-31 4:15:59 PM
JoshuaTSmith
Newbie
844 Views
2 replies
4 likes

844 Views
2 replies
4 likes

App on Fire TV closes when switching to a different Playlist

When you use a Computer or Smartphone to control the App on a Fire TV Stick 2nd Gen and you switch the Playlist which is playing back like 3 or 4 times in a row the App just closes.

mikram
Newbie
When you use a Computer or Smartphone to control the App on a Fire TV Stick 2nd Gen and you switch the Playlist which is playing back like 3 or 4 times in a row the App just closes.
2018-12-31 3:52:03 PM
248 Views
0 replies
0 likes

248 Views
0 replies
0 likes

Cannot play radio stations

Plan PremiumCountryUKDeviceGalaxy A5My Question or IssueWhen I try to play a radio station I get the message "Cannot start the radio station. Please try again later" How do I solve this problem? It has happening for 3 days now. Thanks.

steve54321
Casual Listener
Plan Premium Country UK Device Galaxy A5 My Question or Issue When I try to play a radio station I get the message "Cannot start the radio station. Please try again later" ...
2018-12-31 1:00:39 PM
288 Views
0 replies
0 likes

288 Views
0 replies
0 likes

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