Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
66282 Views
68 replies
26 likes

66282 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28842 Views
5 replies
0 likes

28842 Views
5 replies
0 likes

Galaxy Note 8 - Unable to Grab the Scroll Bar at Top by Triple Dots

PlanFree/PremiumCountry USADevice(Samsung Galaxy Operating System(Android 8.0.0 Oreo) My Question or IssueI have a Galaxy Note 8 and when I start scrolling on a playlist when the scroll bar appears and the three dots are next to it. I am unable to gr...

Holydiver951
Regular
Plan Free/Premium Country USA Device (Samsung Galaxy 😎 Operating System (Android 8.0.0 Oreo) My Question or Issue I have a Galaxy Note 8 and when I start scrolling on ...
2019-01-07 5:35:52 AM
565 Views
0 replies
0 likes
bug
bug android
bug report
bugs

565 Views
0 replies
0 likes

Solved!! Alexa and Google playing at the same time

PlanFree/PremiumCountry Device(Google mini and alexa)Operating System(Android Pie) My Question or Issue I currently have 2 google home minis and a sonos one. Here is what I want to do. If I ask my google home mini to play spotify but my wife happens ...

konamon
Casual Listener
Plan Free/Premium Country Device (Google mini and alexa) Operating System (Android Pie) My Question or Issue I currently have 2 google home minis and a sonos one. Here i...
2019-01-06 10:38:00 PM
2019-01-07 3:26:52 AM
konamon
Casual Listener
7187 Views
2 replies
0 likes

7187 Views
2 replies
0 likes

Won't let me download music

Hi there, My partner has a premium subscription. He is able to skip through songs and has no ads however, he is not able to download music at all.He has a Samsung Galaxy S9.Any tips on how to get this to start working would be appreciated!

jadeemily06
Newbie
Hi there, My partner has a premium subscription. He is able to skip through songs and has no ads however, he is not able to download music at all. He has a Samsung Galaxy S9. Any tips on h...
2019-01-07 2:55:16 AM
273 Views
0 replies
0 likes

273 Views
0 replies
0 likes

What happened to the app??

I'm a Premium user with a Moto G5. The app just got a lot less useful:I have to restart my phone for Search to work.The album screen no longer lists the songs on the album.There is no Help feature within the app (not sure if this one is new or not).

fordse2002
Newbie
I'm a Premium user with a Moto G5. The app just got a lot less useful: I have to restart my phone for Search to work. The album screen no longer lists the songs on the album. There is no ...
2019-01-07 1:09:56 AM
233 Views
0 replies
0 likes

233 Views
0 replies
0 likes

Cant find how to mark the playlist to "Offlie sync"

Put some songs to my playlist from my computer since they are not on Spotify. They work all fine on my computer but they are not showing on my Iphone spotify, same playlist. When I tried switching the listening device from my PC to Iphone with the so...

Robertkras4
Casual Listener
Put some songs to my playlist from my computer since they are not on Spotify. They work all fine on my computer but they are not showing on my Iphone spotify, same playlist. When I tried switching th...
2019-01-06 10:28:45 PM
628 Views
0 replies
0 likes

628 Views
0 replies
0 likes

There is no shuffle button

PlanFreeCountry AmericaOperating System Alcatel(android)My Question or Issue

Dman4
Newbie
Plan Free Country America Operating System Alcatel(android) My Question or Issue
2019-01-06 7:46:12 PM
2019-01-06 10:07:39 PM
Billy-J
Spotify Star
374 Views
1 replies
0 likes

374 Views
1 replies
0 likes

Solved!! Comment désactiver le filtre continu explicite

bonjour depuis peu cje ne peux plus ecoute de la musique avec sportify ou autre car alexa me dit que le filtre continu explicite est activé commeznt le desactivémerci

brutux21
Newbie
bonjour depuis peu cje ne peux plus ecoute de la musique avec sportify ou autre car alexa me dit que le filtre continu explicite est activé commeznt le desactivé merci
2018-12-20 1:50:11 PM
2019-01-06 9:13:37 PM
ciolx
Newbie
3888 Views
1 replies
0 likes
Android

3888 Views
1 replies
0 likes

Superuser Contribution Chromecast audio - playlist always returns to beginning

Hi! Concerning chromecast audio.... When I select to play some song in the middle of my selfmade spotify playlist, with the next song the player will always return to the beginning of the playlist, always starting from the beginning of the list forwa...

TroublesomeBob
Casual Listener
Hi! Concerning chromecast audio.... When I select to play some song in the middle of my selfmade spotify playlist, with the next song the player will always return to...
2017-06-04 10:45:04 AM
2019-01-06 8:47:10 PM
Arigoud
Music Fan
6081 Views
44 replies
6 likes

6081 Views
44 replies
6 likes

Android audio extremely buggy

PlanPremiumCountry canDeviceEonon & Samsung S5 Why is the app so buggy when it comes to android car audio. I have all my playlists saved for ofline lisining. But i have to consistantly log in at least once a week, sometimes once a day. The playlist w...

zrock2010
Music Fan
Plan Premium Country can Device Eonon & Samsung S5 Why is the app so buggy when it comes to android car audio. I have all my playlists saved for ofline lisinin...
2018-12-20 2:50:20 PM
2019-01-06 8:39:14 PM
zrock2010
Music Fan
590 Views
4 replies
0 likes

590 Views
4 replies
0 likes

Sync local songs on mobile doesn't work anymore

PlanPremiumCountryGermanyDeviceSamsung Galaxy A3 2017Operating SystemAndroid 8.0, Windows 10 My Question or Issue About a month ago I already synced a local song from my PC on my phone, I added the file to a playlist and made it offline available on ...

user-removed
Visitor
Plan Premium Country Germany Device Samsung Galaxy A3 2017 Operating System Android 8.0, Windows 10 My Question or Issue About a month ago I already synced a local song from my...
2019-01-06 8:12:39 PM
270 Views
0 replies
0 likes

270 Views
0 replies
0 likes

Solved!! Filtering songs in playlists

PlanPremiumCountry NorwayDeviceGoogle Pixel XLOperating SystemAndroid Pie My Question or IssueBefore, I was able to filter/search for songs in my playlists by swiping down to the top of a playlist. I do not see the filter-field anymore, which is anno...

torandreflo
Casual Listener
Plan Premium Country Norway Device Google Pixel XL Operating System Android Pie My Question or Issue Before, I was able to filter/search for songs in my playlists by swiping do...
2019-01-06 9:39:24 AM
2019-01-06 6:27:07 PM
AeroZ
Composer
1489 Views
3 replies
0 likes

1489 Views
3 replies
0 likes

App crashing on OnePlus 6T

PlanPremiumCountry IsraelDeviceOnePlus 6TOperating SystemAndroid 9 My Question or IssueHello fellow listeners.I bought a new phone about a week ago,as mentioned above,and while trying to listen to spotify via bluetooth in my car,or just a portable sp...

user-removed
Visitor
Plan Premium Country Israel Device OnePlus 6T Operating System Android 9 My Question or Issue Hello fellow listeners. I bought a new phone about a week ago,as mentione...
2019-01-03 12:21:12 PM
2019-01-06 5:05:20 PM
user-removed
Not applicable
556 Views
1 replies
1 likes

556 Views
1 replies
1 likes

Daily Mix 3 not working correctly

PlanPremiumCountryUK DevicePhone and tablet Operating System My Question or Issue Hello! My Daily Mix 3 has got the name 'Daniel Miller' instead of a listof the artists in the playlist and the playlist is filled with songs Iwould never listen to! All...

Demented
Newbie
Plan Premium Country UK Device Phone and tablet Operating System My Question or Issue Hello! My Daily Mix 3 has got the name 'Daniel Miller' instead of a lis...
2019-01-06 4:26:10 PM
368 Views
0 replies
0 likes

368 Views
0 replies
0 likes

shazam integration not working

PremiumSouth Korea (Australia originally)Device(LG V20)Operating System(Android Oreo Hi,So since last year my 'my shazam tracks' playlist hasnt been updatingDon't know when it happened but the Shazam app is no longer connectedWhen I try to connect it...

mylo93
Newbie
Premium South Korea (Australia originally) Device (LG V20) Operating System (Android Oreo Hi, So since last year my 'my shazam tracks' playlist hasnt been updating Don'...
2019-01-06 3:18:28 PM
740 Views
0 replies
6 likes

740 Views
0 replies
6 likes

Spotify Connect and Yamaha RX-V485

PlanPremium SubscriptionCountry USA DeviceSamsung Galaxy S7, Yamaha RX-V485Operating SystemAndroid My Question or Issue My RX-V485 is not showing up on my Android phone. This use to work fine, now it does not.

GreenHawk84
Regular
Plan Premium Subscription Country USA Device Samsung Galaxy S7, Yamaha RX-V485 Operating System Android My Question or Issue My RX-V485 is not showing up on my An...
2018-10-22 4:08:16 PM
2019-01-06 2:47:32 PM
ArKo11
Casual Listener
8785 Views
14 replies
0 likes

8785 Views
14 replies
0 likes

Wi-fi problems on OnePlus 6T

PlanPremiumCountrySpainDeviceOne Plus 6TOperating SystemAndroid 9 / OxygenOS 9.0.11 My Question or IssueSince a few spotify actualizations ago, the spotify app shows me that i´ve got no internet conection whenever im connected to wi-fi. It just occur...

Alexlechtape
Newbie
Plan Premium Country Spain Device One Plus 6T Operating System Android 9 / OxygenOS 9.0.11 My Question or Issue Since a few spotify actualizations ago, the spotify app shows me that ...
2019-01-06 2:37:22 PM
379 Views
0 replies
1 likes
Wi-Fi

379 Views
0 replies
1 likes

Songs only greyed out in one playlist

PlanPremiumCountry UKDeviceGoogle Pixel 2 XLOperating SystemAndroid 9 PieMy Question or IssueHi,I noticed a few days ago that several songs on one of my playlists have been greyed out and won't play. It's a large playlist, actually the one I listen t...

Jacob6
Newbie
Plan Premium Country UK Device Google Pixel 2 XL Operating System Android 9 Pie My Question or Issue Hi, I noticed a few days ago that several songs on one of my playlists have been g...
2019-01-06 12:24:20 PM
230 Views
0 replies
0 likes

230 Views
0 replies
0 likes

Defaulting to unknown tracks

PlanPremiumCountry UKDeviceSamsung GalaxyOperating SystemAndroid My Question or Issue Every time i open spotify, it is set to play music from an album i have never heard of. It is doing it all of the time and is extremely irritating. Please help!

Brocarl
Casual Listener
Plan Premium Country UK Device Samsung Galaxy Operating System Android My Question or Issue Every time i open spotify, it is set to play music from an album i have never ...
2019-01-05 11:26:39 AM
2019-01-06 11:02:07 AM
Brocarl
Casual Listener
260 Views
1 replies
0 likes

260 Views
1 replies
0 likes

Solved!!Superuser Contribution Playlist I don't know playing without me wanting it to.

For the last few nights when I've been playing my own music the album will change to this specific playlist which I have never played or seen before (playlist attached). It always starts with the first song in the playlist and if I pause or change th...

calvinfrew
Casual Listener
For the last few nights when I've been playing my own music the album will change to this specific playlist which I have never played or seen before (playlist attached). It always starts with the fir...
2018-12-21 1:22:37 AM
2019-01-06 7:39:09 AM
Katerina
Spotify Legend
1718 Views
5 replies
0 likes

1718 Views
5 replies
0 likes

Liking songs by using button in notification controller

PlanPremium (Student)Country PolandDeviceSamsung Galaxy S6Operating SystemAndroid 7.0 My Question or Issue When I like songs from my daily mix by extending Spotify notification and pressing heart it is not added to my library, but if i like that song...

bason1515
Newbie
Plan Premium (Student) Country Poland Device Samsung Galaxy S6 Operating System Android 7.0 My Question or Issue When I like songs from my daily mix by extendin...
2019-01-06 4:31:51 AM
604 Views
0 replies
2 likes

604 Views
0 replies
2 likes

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