Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
47079 Views
66 replies
25 likes

47079 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
879957 Views
11 replies
51 likes
Android
Guide
Troubleshooting

879957 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26864 Views
4 replies
0 likes

26864 Views
4 replies
0 likes

Android old tracks sorting ( Songs, not playlist ). New song are going to old song.

Hello, so I saved a few hundred songs, but when I look at them in the "Songs" section (which I saved), they appear in my old order, and I respectively put them in the new order, which shows me recently added songs, and everything seems to be ok, but ...

Justman1
Newbie
Hello, so I saved a few hundred songs, but when I look at them in the "Songs" section (which I saved), they appear in my old order, and I respectively put them in the new order, which shows me recent...
2018-12-11 9:44:10 PM
337 Views
0 replies
0 likes
Account

337 Views
0 replies
0 likes

Spotify keeps playing shuffle and icon won't appear and it keeps adding "we suggested" songs

PlanFree/PremiumCountry UKDevice(Honor 9 lite)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I'm new to Spotify and I've encountered a problem. Whenever I try and listen to my play list I have to click shuffle play, and ...

Whatthehell3
Newbie
Plan Free/Premium Country UK Device (Honor 9 lite) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I'm new to Spotify and I've encounte...
2018-12-11 6:55:08 PM
463 Views
0 replies
0 likes

463 Views
0 replies
0 likes

Music get paused and skipped

In my S9 the music gets skipped or pausedEven when the phone is blockedPlanFree/PremiumCountry ArgentinaSamsung Galaxy 9Operating SystemAndroid Oreo

Eliaslataste_
Newbie
In my S9 the music gets skipped or paused Even when the phone is blocked Plan Free/Premium Country Argentina Samsung Galaxy 9 Operating System Android Oreo
2018-12-11 6:41:46 PM
235 Views
0 replies
0 likes

235 Views
0 replies
0 likes

shuffle really needs to be fixed

It's really irratating to trying to make shuffle work on spotify but every time i try to shuffle a playlist it doesn't actually shuffle and it doesn't help that they removed the play queue in the free app. So in order to have an actual shuffle my pla...

lumster49
Roadie
It's really irratating to trying to make shuffle work on spotify but every time i try to shuffle a playlist it doesn't actually shuffle and it doesn't help that they removed the play queue in...
2018-12-11 6:39:53 PM
241 Views
0 replies
0 likes

241 Views
0 replies
0 likes

Sharing with Instagram isn't working

PlanPremiumCountryBrazil DeviceMoto G Operating SystemAndroid Oreo My IssueHello there! I'm having some trouble when I try to share anything to the Instagram stories. I get the message: "It was impossible to share to the Instagram stories, try again ...

jgtemota
Casual Listener
Plan Premium Country Brazil Device Moto G Operating System Android Oreo My Issue Hello there! I'm having some trouble when I try to share anything to the...
2018-12-11 2:20:29 AM
2018-12-11 5:05:06 PM
Frosterleigh
Newbie
526 Views
1 replies
1 likes
Instagram Stories

526 Views
1 replies
1 likes

Issues with Release Radar and Discovery Weekly on Android and PC program

I like listening to Release Radar and Discovery Weekly every week. Lately, I've noticed a pattern where if I listen to enough of the playlists on my phone and mark the songs I like or I don't like, my phone starts playing ONLY the songs I've already ...

jamoe
Regular
I like listening to Release Radar and Discovery Weekly every week. Lately, I've noticed a pattern where if I listen to enough of the playlists on my phone and mark the songs I like or I don't...
2018-12-11 4:25:03 PM
297 Views
0 replies
0 likes

297 Views
0 replies
0 likes

Sharing to Instagram Story Not Working

PlanPremiumCountry Costa RicaDeviceSamsung Galaxy S8+Operating SystemAndroid 8.0.0 My Question or Issue I'm having trouble sharing the music I'm listening to Instagram stories. It loads but then it shows an error. I attached a screenshot of the messa...

calb17
Newbie
Plan Premium Country Costa Rica Device Samsung Galaxy S8+ Operating System Android 8.0.0 My Question or Issue I'm having trouble sharing the music I'm listening to Instag...
2018-12-10 8:36:37 PM
2018-12-11 4:12:38 PM
Fenity
Casual Listener
565 Views
3 replies
2 likes

565 Views
3 replies
2 likes

Superuser Contribution Auto play with sat nav

PlanPremiumCountry UKDeviceHuawei P20 ProOperating SystemAndroid Oreo My Question or Issue Whenever I use either Google Sat Nav or TomTom sat nav. Spotify automaticaly kicks in and starts playing. I do not want this to happen. There was no option wit...

Cueball
Regular
Plan Premium Country UK Device Huawei P20 Pro Operating System Android Oreo My Question or Issue Whenever I use either Google Sat Nav or TomTom sat nav. Spotify automatic...
2018-12-07 4:16:17 PM
2018-12-11 3:45:56 PM
Peter
Spotify Legend
906 Views
1 replies
0 likes
auto play
Sat Nav

906 Views
1 replies
0 likes

Podcast play button dark and won't play

PlanPremiumCountry USADeviceNote 8Operating SystemAndroid Oreo My Question or Issue Ppodcast play buttons are dark and won't play for most episodes of most podcasts.

Markmc2225
Newbie
Plan Premium Country USA Device Note 8 Operating System Android Oreo My Question or Issue Ppodcast play buttons are dark and won't play for most episodes of most po...
2018-12-11 3:44:27 PM
286 Views
0 replies
0 likes

286 Views
0 replies
0 likes

Solved!!Superuser Contribution Free is better than Premium??

PlanPremiumCountry RomaniaDeviceSamsung Galaxy A6 PlusOperating SystemAndroid 8.0.0 My Question or Issue On the free version I can Heart and Block ANY song and artist from ANY playlist. And on Premium I can't.Do NOT tell me I can only do this in cert...

Jasamoila
Casual Listener
Plan Premium Country Romania Device Samsung Galaxy A6 Plus Operating System Android 8.0.0 My Question or Issue On the free version I can Heart and Block ANY song and arti...
2018-12-07 6:07:45 AM
2018-12-11 3:25:26 PM
Peter
Spotify Legend
914 Views
1 replies
0 likes
Block Songs and or Artist
Heart button

914 Views
1 replies
0 likes

HELP! My songs are skipping when connected to my bluetooth headphones

I recently got a pair of JBL e65 headohones and everytime I play a song it skips automatically after 10 seconds to the next song. It is driving my nuts! This is the only bluetooth device this happens with. Can anyone offer any advice? PLEASE! Device ...

Mrgamoosa
Newbie
I recently got a pair of JBL e65 headohones and everytime I play a song it skips automatically after 10 seconds to the next song. It is driving my nuts! This is the only bluetooth device this happens...
2018-12-11 2:13:42 PM
397 Views
0 replies
0 likes

397 Views
0 replies
0 likes

Superuser Contribution Podcasts

PlanPremiumCountry New Zealand My Question or IssueSince the last update I am no longer able to access downloaded podcasts without being online which completely defeats the purpose of downloading them. Also the podcasts do not delete when I choose to...

dwarfonstilts
Casual Listener
Plan Premium Country New Zealand My Question or Issue Since the last update I am no longer able to access downloaded podcasts without being online which completely defeats the purp...
2018-12-02 11:03:20 PM
2018-12-11 10:25:39 AM
Peter
Spotify Legend
532 Views
3 replies
0 likes

532 Views
3 replies
0 likes

Song/Artist unsearchable on Instagram Story even though available on own Spotify playlist.

PlanPremiumCountry NZDeviceSony Xperia XZ and iPhone 6SOperating SystemAndroid 8.0.0iOS 12.1.1 My Question or IssueWhenever I search a song/artist on Instagram Story that I know is available on my Spotify playlist, search results to nothing or will g...

Majuro
Newbie
Plan Premium Country NZ Device Sony Xperia XZ and iPhone 6S Operating System Android 8.0.0 iOS 12.1.1 My Question or Issue Whenever I search a song/artist on Instagram...
2018-12-11 10:02:45 AM
411 Views
0 replies
0 likes
instagram story
spotify song

411 Views
0 replies
0 likes

sharing artist profile on instagram problem

PlanFree/PremiumCountryUnited States - New Jersey Device(iPhone 7 Plus, LG Aristo 2)Operating System(iOS 12.1, Android 7.1.2) My Question or Issue Good day to AllMy issue is that i am trying to share an artist profile on Instagram stories and The Spo...

ronexlamelodia
Casual Listener
Plan Free/Premium Country United States - New Jersey Device (iPhone 7 Plus, LG Aristo 2) Operating System (iOS 12.1, Android 7.1.2) My Question or Issue Go...
2018-12-11 8:44:08 AM
523 Views
0 replies
0 likes
Android
iOS

523 Views
0 replies
0 likes

Why does my saved songs keeps getting deleted and not downloaded?

Hello, I just subscribed to spotify premium recently, when I logged in, all of my downloaded songs got deleted, then I saved new songs again but can't download it. Then after that,I logged out then logged back in, my old songs were restored and I kep...

Mikamik
Newbie
Hello, I just subscribed to spotify premium recently, when I logged in, all of my downloaded songs got deleted, then I saved new songs again but can't download it. Then after that,I logged out...
2018-12-11 6:55:29 AM
311 Views
0 replies
0 likes

311 Views
0 replies
0 likes

Trying to download a soundtrack from spotify on desktop to samsung s9

Premium, na, galaxy s9, windows 10 and android version 8.0 Downloaded a soundtrack from Amazon music a while ago and have been trying to troubleshoot myself on how to get it on my phone. Successfully got the files onto my spotify on my desktop and ha...

Squidcub
Casual Listener
Premium, na, galaxy s9, windows 10 and android version 8.0 Downloaded a soundtrack from Amazon music a while ago and have been trying to troubleshoot myself on how to get it on my phone. Suc...
2018-12-11 3:18:21 AM
373 Views
0 replies
0 likes

373 Views
0 replies
0 likes

Storage not saving to SD card

PlanPremoumCountry UKDevice(Moto e4 plus)Operating System( Android Oreo My Question or Issue My Spotify is set to save data to my SD card but it saved it to my internal memory instead. This makes it run really slowly and clogs up my memory

theakstg
Newbie
Plan Premoum Country UK Device (Moto e4 plus) Operating System ( Android Oreo My Question or Issue My Spotify is set to save data to my SD card but it saved it to my...
2018-12-11 2:09:44 AM
450 Views
0 replies
0 likes

450 Views
0 replies
0 likes

Trying to find a song played - not in recently played

PlanPremiumCountryUnited States DeviceLG Nexus 5xOperating SystemAndroid 8.1.0 My Question or IssueI'm not sure if this is the right spot for this, but here goes. I added a few songs to my play que. After they finished, some random songs started play...

ourcatkillyou
Newbie
Plan Premium Country United States Device LG Nexus 5x Operating System Android 8.1.0 My Question or Issue I'm not sure if this is the right spot for this, but here goes. I ad...
2018-12-11 2:09:29 AM
293 Views
0 replies
0 likes

293 Views
0 replies
0 likes

Solved!! New update removed search inside a playlist?

PlanPremiumCountry IsraelDeviceOneplus 3TOperating SystemAndroid 8.0 My Question or Issue Cannot find search feature inside a playlist, was it removed? If so, this is kind of idiotic.... Please bring back :).

Yonitubul
Casual Listener
Plan Premium Country Israel Device Oneplus 3T Operating System Android 8.0 My Question or Issue Cannot find search feature inside a playlist, was it r...
2018-12-10 8:55:07 AM
2018-12-11 1:47:26 AM
xuckmylife
Regular
1274 Views
4 replies
0 likes

1274 Views
4 replies
0 likes

My music keeps getting taken over

PlanPremiumCountryUSADeviceSamsungOperating SystemAndroidMy Question or IssueWhen I play my music second in it plays a different song not on my list and it doesn't matter what song I play it keeps happening.

c8f-z3x_onl9
Casual Listener
Plan Premium Country USA Device Samsung Operating System Android My Question or Issue When I play my music second in it plays a different song not on my list and it doesn't matter what song ...
2018-12-10 11:54:19 PM
2018-12-11 1:13:44 AM
nettebundi
Casual Listener
606 Views
4 replies
0 likes

606 Views
4 replies
0 likes

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