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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 47681 Views
  • 66 replies
  • 25 likes
  • 47681 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 880279 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 880279 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26901 Views
  • 4 replies
  • 0 likes
  • 26901 Views
  • 4 replies
  • 0 likes

Loading of albums

PlanPremiumCountry AustriaDeviceSamsung Galaxy 8 My Question or Issue I can't download the whole album of an artist (f.e. Herbert Groenemeyer, Frida Gold) but single songs.Thx for your supportF.Scherer

  • Newbie
  • Plan Premium Country  Austria Device Samsung Galaxy 8     My Question or Issue  I can't download the whole album of an artist (f.e. Herbert Groenemeyer, Frida Gold) but s...
  • 218 Views
  • 0 replies
  • 0 likes
  • 218 Views
  • 0 replies
  • 0 likes

I can not make a folder on Android

Hi, I can make a folder of music on my computer but I cannot do it on Android!I'd like to a the same functionality on my Android as my Computer!PlanPremiumCountry United StatesDeviceSamsung Galaxy s8Operating SystemAndroid My Question or Issue Can't ...

  • Casual Listener
  • Hi, I can make a folder of music on my computer but I cannot do it on Android! I'd like to a the same functionality on my Android as my Computer! Plan Premium Country  United States Device...
  • jsannn
  • Community Legend
  • 195 Views
  • 1 replies
  • 0 likes
  • 195 Views
  • 1 replies
  • 0 likes

Superuser Contribution Stuttering with Huawei P20 Pro and LDAC

PlanPremiumCountry DeviceHuawei P20 ProOperating SystemAndroid 8.1.0 My Question or IssueI suffer from a lot of stuttering when using the Spotify Android app in combination with my Sony WH-1000XM2 headphones using the LDAC audio codec. Did anyone hav...

  • Casual Listener
  • Plan Premium Country   Device Huawei P20 Pro Operating System Android 8.1.0   My Question or Issue I suffer from a lot of stuttering when using the Spotify Android app  ...
  • Jemi
  • Spotify Legend
  • 5303 Views
  • 3 replies
  • 0 likes
  • 5303 Views
  • 3 replies
  • 0 likes

How to view all music from an artist. Not the shuffle button..

PlanPremiumCountry UkDeviceOnePlus 5tOperating System AndroidMy Question or Issue I want to be able to view all songs and not have to play the artist. The interface is clunky and shows all but what I want can this be customised so I see all artist tr...

  • Casual Listener
  • Plan Premium Country  Uk Device OnePlus 5t Operating System    Android My Question or Issue  I want to be able to view all songs and not have to play the artist. The int...
  • 282 Views
  • 0 replies
  • 0 likes
  • n
  • 282 Views
  • 0 replies
  • 0 likes

Shuffle not working on one of my playlists

Spotify, it looks like this is a permanent problem, which means that it will be a commercial, not technical issue...... because you guys are smart enough to fix technical stuff, right?You owe it to your Premium Users to explain why this feature is no...

  • Newbie
  • ...o 144 Mbps), my OPSys, my PC etc when the shuffle function works perfectly well on other playlists. Looking forward to a publicly explained solution.   Plan Premium Country Spain Device L...
  • 237 Views
  • 0 replies
  • 0 likes
  • 237 Views
  • 0 replies
  • 0 likes

Autoplay after album ends

PlanPremium DeviceSamsung Galaxy 7 My Question or Issue HiWhen an album I listen to is ending nothing is beeing played after, even due the autoplay mode is on.I remember it used to keep playing radio based on the album (it was when I was using Google...

  • Newbie
  • Plan Premium   Device Samsung Galaxy 7   My Question or Issue  Hi When an album I listen to is ending nothing is beeing played after, even due the autoplay mode is on. I remem...
  • 214 Views
  • 0 replies
  • 0 likes
  • 214 Views
  • 0 replies
  • 0 likes

Landscape mode on Android

Hey guys, Is it right that there is no landscape mode for Samsung Galaxy S8?I'm not satisfied to use third apps to force spotify to do so. I would prefer if spotify would do it by its own...Version: 8.4.79.630Kind regards, Marcel

  • Newbie
  • Hey guys,  Is it right that there is no landscape mode for Samsung Galaxy S8? I'm not satisfied to use third apps to force spotify to do so. I would prefer if spotify would do it by its own......
  • RockstarFischer
  • Composer
  • 309 Views
  • 1 replies
  • 0 likes
  • 309 Views
  • 1 replies
  • 0 likes

Can't connect to wifi on Honor 9 - 2

PlanPremiumCountry HungaryDeviceHonor 9Operating SystemAndroid 8.0.0 My Question or IssueSpotify doesn't see internet connection if the phone is connected to any Wifi network.To fix this, I deleted all the application's data and reinstall the applica...

  • Casual Listener
  • Plan Premium Country  Hungary Device Honor 9 Operating System Android 8.0.0   My Question or Issue Spotify doesn't see internet connection if the phone is connected to any Wi...
  • 231 Views
  • 0 replies
  • 0 likes
  • 231 Views
  • 0 replies
  • 0 likes

Shuffle SERISOUSLY doesn't work

This has been a thing since the update happened but whenever i hit shuffle on the spotify app (i have free) if i wanted to reshuffle it and doesnt actually do it. it just stays on the same song. So in order to reshuffle my playlist of songs i have to...

  • Roadie
  •     This has been a thing since the update happened but whenever i hit shuffle on the spotify app (i have free) if i wanted to reshuffle it and doesnt actually do it. it just stays on the...
  • Gilligano
  • Newbie
  • 311 Views
  • 1 replies
  • 0 likes
  • 311 Views
  • 1 replies
  • 0 likes

Spotify App can't open when logging in with Facebook on Chrome OS chromebook

PlanPremiumCountry USADeviceSamsung ChromebookOperating SystemChrome OS My Question or IssueWhen I try to login with facebook on my chromebook, it goes to facebook and I click do I want it the device to log in, it states that Chrome OS can't open the...

  • Newbie
  • Plan Premium Country  USA Device Samsung Chromebook Operating System Chrome OS   My Question or Issue When I try to login with facebook on my chromebook, it goes to facebook and I...
  • 569 Views
  • 0 replies
  • 1 likes
  • chrome os
    Facebook
  • 569 Views
  • 0 replies
  • 1 likes

Solved!! On the 30day trial, did I misunderstand?

I downloaded the Stopify app on my phoneI have thousands of songs stored on the same phone, but I cannot play those songs using the app??? Am I right in saying I have to transfer these files to my computer to sync with the spotify there and they will...

  • Newbie
  • I downloaded the Stopify app on my phone I have thousands of songs stored on the same phone, but I cannot play those songs using the app???   Am I right in saying I have to transfer these f...
  • Jose_M
  • Spotify Star
  • 336 Views
  • 1 replies
  • 0 likes
  • 336 Views
  • 1 replies
  • 0 likes

Tiny audio cut.

PlanPremiumCountry MéxicoDeviceMoto z2 ForceOperating SystemAndroid 8.0.0 My Question or IssueTiny audio cut when i change a song. It's really annoying. Before I restore my phone, the app was still working well, so i dont know what happened.I restore...

  • Newbie
  • Plan Premium Country  México Device Moto z2 Force Operating System Android 8.0.0   My Question or Issue Tiny audio cut when i change a song. It's really annoying. Before I restore...
  • 185 Views
  • 0 replies
  • 0 likes
  • 185 Views
  • 0 replies
  • 0 likes

Put the song, band, etc info on my Pixel 3 XL lock screen?

PlanPremiumCountry USDeviceGoogle Pixel 3 XLOperating SystemAndroid Pie (Android security patch level September 5, 2018) My Question or Issue I just got a Pixel 3 XL and can't get the Spotify information on the lock screen, IE: the song, band, album,...

  • Casual Listener
  • Plan Premium Country  US Device Google Pixel 3 XL Operating System Android Pie (Android security patch level September 5, 2018)   My Question or Issue  I just got a Pixel 3 X...
  • johannawho
  • Newbie
  • 5221 Views
  • 1 replies
  • 0 likes
  • 5221 Views
  • 1 replies
  • 0 likes

Spotify disappearing from the notification screen (ANDROID)

Hey when i use spotify on my samsung S9 the app stays on the notification screen on the top left (same line as the time) (As seen on the screenshot here) but as soon as i pause the music, lock my phone and wait 10min a "spotify has closed" message ap...

  • Gig Goer
  • Hey when i use spotify on my samsung S9 the app stays on the notification screen on the top left (same line as the time) (As seen on the screenshot here) but as soon as i pause the music, lock m...
  • 275 Views
  • 0 replies
  • 0 likes
  • 275 Views
  • 0 replies
  • 0 likes

Spotify disappearing from the notification screen (ANDROID)

Hey when i use spotify on my samsung S9 the app stays on the notification screen on the top left (As seen on the screenshot here) but as soon as i pause the music, lock my phone and wait 10min the app disappears from the notification screen and i hav...

  • Gig Goer
  • Hey when i use spotify on my samsung S9 the app stays on the notification screen on the top left (As seen on the screenshot here) but as soon as i pause the music, lock my phone and wait 10min t...
  • MNC1
  • Gig Goer
  • 442 Views
  • 1 replies
  • 0 likes
  • 442 Views
  • 1 replies
  • 0 likes

Visual overlay issue

When i go out of the app and then go back into it I seem to be getting some sort of overlay issue, happens every single time I've already deleted the app and reinstalled it but no luck.PlanPremiumCountry IrelandDeviceSamsung Galaxy 8 My Question or I...

  • Newbie
  • When i go out of the app and then go back into it I seem to be getting some sort of overlay issue, happens every single time I've already deleted the app and reinstalled it but no luck. Plan Premiu...
  • 218 Views
  • 0 replies
  • 0 likes
  • 218 Views
  • 0 replies
  • 0 likes

Stuck with old interface

I'm using Spotify on Android 7.1.1 Xperia Z5(latest supported version) and the app is up to date. I'm on the premium family subscription. When I log out and create a new account without premium the interface is the new one with full album covers and ...

  • Casual Listener
  • I'm using Spotify on Android 7.1.1 Xperia Z5(latest supported version) and the app is up to date. I'm on the premium family subscription. When I log out and create a new account without premium the i...
  • 247 Views
  • 0 replies
  • 0 likes
  • 247 Views
  • 0 replies
  • 0 likes

Solved!! SEARCH function won't work and crashes Spotify

Hi - on my new Chromebook Acer 15 the search function won't work and crashes Spotify every time I try. I have reinstalled app from Google Play and tried several times without result. (The function works on Spotify Web)Thanks /SteffenN-DK

  • Casual Listener
  • Hi - on my new Chromebook Acer 15 the search function won't work and crashes Spotify every time I try. I have reinstalled app from Google Play and tried several times without result. (The function wo...
  • Zimp
  • Casual Listener
  • 516 Views
  • 5 replies
  • 0 likes
  • 516 Views
  • 5 replies
  • 0 likes

Images of album and artist are not loading

PlanPremiumDeviceOneplus 5Operating SystemAndroid Oreo My Question or Issue Spotify is working properly but it's not loading any album or artist cover. I already tried deleting data,cache reinstalling the app but the issue keeps returning.

  • Regular
  •   Plan Premium Device Oneplus 5 Operating System Android Oreo   My Question or Issue  Spotify is working properly but it's not loading any album or artist cover. I already tri...
  • Beda1
  • Regular
  • 12251 Views
  • 10 replies
  • 3 likes
  • 12251 Views
  • 10 replies
  • 3 likes

Sound is cutting out a couple of times when putting phone in pocket

PlanPremiumDeviceOnePlus 6Operating SystemAndroid 9 OxygenOS 9.0.2My Question or Issue Everytime I put my phone inside my pocket (or cover the front sensors) - when the phone enters "Pocket Mode", the sound is cutting out a couple of times, then cont...

  • Newbie
  • Plan Premium Device OnePlus 6 Operating System Android 9 OxygenOS 9.0.2 My Question or Issue  Everytime I put my phone inside my pocket (or cover the front sensors) - when the phone enter...
  • 258 Views
  • 0 replies
  • 0 likes
  • 258 Views
  • 0 replies
  • 0 likes