Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
Tuesday
jt120
Casual Listener
42831 Views
66 replies
25 likes

42831 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
878188 Views
11 replies
51 likes
Android
Guide
Troubleshooting

878188 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26421 Views
4 replies
0 likes

26421 Views
4 replies
0 likes

Spotify fecha sozinho passando alguns segundos

Sou uma utilizadora do spotify com o plano Premium em Portugal há alguns meses. Há cerca de uma semana tendo vindo a ter problemas com o spotify. Sempre que ouço uma música da qual não fiz download, a aplicação fecha e volta a abrir, tendo assim que ...

jucruz89
Casual Listener
Sou uma utilizadora do spotify com o plano Premium em Portugal há alguns meses. Há cerca de uma semana tendo vindo a ter problemas com o spotify. Sempre que ouço uma música da qual não fiz download, ...
2018-10-24 3:47:08 AM
2018-10-25 5:26:54 PM
jucruz89
Casual Listener
3825 Views
2 replies
3 likes

3825 Views
2 replies
3 likes

Go to Song Radio - option not available

PlanPremium FamilyCountryCanada DeviceSamsung Galaxy 8Operating SystemAndroid My Question or IssueI can normally click the ... button next to a song I'm listening to and select the "Go to Song Radio" to launch the station with similar songs. But righ...

pinkyinsane
Newbie
Plan Premium Family Country Canada Device Samsung Galaxy 8 Operating System Android My Question or Issue I can normally click the ... button next to a song ...
2018-10-25 4:35:55 PM
2018-10-25 4:42:08 PM
AeroZ
Composer
1441 Views
1 replies
0 likes
Radio

1441 Views
1 replies
0 likes

How do I stop Spotify from playing while using other player (Bluetooth)

Hello, whenever I use other music player on my Android phone while connected to the car audio via Bluetooth, Spotify wakes up and starts playing at the same time.I pause/stop Spotify, a few seconds later the playback starts automatically. I close Spo...

piokow
Casual Listener
Hello, whenever I use other music player on my Android phone while connected to the car audio via Bluetooth, Spotify wakes up and starts playing at the same time. I pause/stop Spotify, a few se...
2018-10-22 3:49:51 PM
2018-10-25 3:15:51 PM
hs351
Music Fan
2320 Views
3 replies
1 likes

2320 Views
3 replies
1 likes

What's going on?

PlanPremiumCountry NicaraguaDeviceGalaxy S5 (2017)Operating SystemAndroid Oreo My Question or Issue ...

user-removed
Visitor
Plan Premium Country Nicaragua Device Galaxy S5 (2017) Operating System Android Oreo My Question or Issue ...
2018-10-24 9:45:28 PM
2018-10-25 2:50:41 PM
hs351
Music Fan
303 Views
2 replies
0 likes

303 Views
2 replies
0 likes

Radio-Button nicht mehr vorhanden

PlanPremium StudentCountryAustriaDeviceHuawei P9 + Samsungs Galaxy Tab 3Operating SystemAndroid My Question or IssueGuten Tag, leider vermisse ich seit gestern den Radio-Button im Hauptmenü in der Handy- sowie auch in der Tablet-App. Es ist nur noch ...

NickTi503010
Newbie
Plan Premium Student Country Austria Device Huawei P9 + Samsungs Galaxy Tab 3 Operating System Android My Question or Issue Guten Tag, leider vermisse ich seit gestern den Radio-Bu...
2018-10-25 2:01:10 PM
458 Views
0 replies
0 likes

458 Views
0 replies
0 likes

Spotify Just changed the display. How to change back to the old one?

2 hours ago my Spotify was normal, I Just clicked "whats New in Spotify Premium" and the display chanced. The radio button Bellow isn't there. How can I turn back?

user-removed
Visitor
2 hours ago my Spotify was normal, I Just clicked "whats New in Spotify Premium" and the display chanced. The radio button Bellow isn't there. How can I turn back?
2018-10-25 2:00:31 PM
553 Views
0 replies
1 likes

553 Views
0 replies
1 likes

Program stops after playing a long song

I have some long songs in my playlists, some over 10 minutes. After those songs play, the playlist just stops, it will not play the next song in the queue... anyone else experience this? Thanx, Mark--------------Premium PlanSamsung Galaxy 6USA

MarkEdward
Music Fan
I have some long songs in my playlists, some over 10 minutes. After those songs play, the playlist just stops, it will not play the next song in the queue... anyone else experience this? Tha...
2018-10-18 6:33:47 PM
2018-10-25 10:05:17 AM
Shwa
Casual Listener
317 Views
1 replies
0 likes

317 Views
1 replies
0 likes

Spotify app on Android has this library bug

PlanPremiumCountry DeviceSamsung S7Operating SystemAndroid Oreo My Question or Issue Hi, I have been annoyed by the library items being overlayed occasionally when coming from the library and changing screens. Is there a fix?

Maikeeeru
Newbie
Plan Premium Country Device Samsung S7 Operating System Android Oreo My Question or Issue Hi, I have been annoyed by the library items being overlayed occasionally ...
2018-10-25 9:59:53 AM
299 Views
0 replies
0 likes

299 Views
0 replies
0 likes

Music stops after 20 sec

Plan: PremiumCountry: NorwayDevice: Samsung Galaxy A5 (2017)Operating System: Android 8 When I play music on my phone, it stops after 20 sec (+/-). It only happens with my own user on my own phone. It works fine with another user on my phone, or my o...

Pjoppel
Newbie
Plan: Premium Country: Norway Device: Samsung Galaxy A5 (2017) Operating System: Android 8 When I play music on my phone, it stops after 20 sec (+/-). It only happens with my ow...
2018-10-25 8:33:03 AM
1672 Views
0 replies
3 likes

1672 Views
0 replies
3 likes

Android 9 - Stream/Download quality keeps resetting

Android 9 on Pixel 3, this happens under a very specific case:1) Start any song on device2) Go to settings, observe/set both options on Very High3) Open currently playing song by tapping bottom bar4) Wait at least 1 second, then return to settings by...

Kyay
Newbie
Android 9 on Pixel 3, this happens under a very specific case: 1) Start any song on device 2) Go to settings, observe/set both options on Very High 3) Open currently playing song by tappin...
2018-10-25 7:04:31 AM
192 Views
0 replies
0 likes

192 Views
0 replies
0 likes

Android app closes

PlanFree/PremiumCountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My app randomly closes after about 15 seconds. Has never happened before .No new updates. Tried redownloading the app. Nothing. Restarted phon...

bneidecker
Casual Listener
Plan Free/Premium Country Device Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My app randomly closes after about 15 seconds....
2018-10-17 6:07:57 PM
2018-10-25 4:58:16 AM
f_ywnzlk-73sc
Casual Listener
887 Views
4 replies
2 likes

887 Views
4 replies
2 likes

Spotify crashing on Android

None of the below information is PlanPremiumCountryUnited States DeviceLG G6Operating System Android 8.0.0My Question or Issue Spotify closes out and stops playing music about 20 seconds after I open the app. It has been happening since the last upda...

Joshuafixico
Newbie
None of the below information is Plan Premium Country United States Device LG G6 Operating System Android 8.0.0 My Question or Issue Spotify closes out and stops pla...
2018-10-25 1:10:08 AM
2018-10-25 3:45:40 AM
ayskose
Newbie
426 Views
1 replies
4 likes

426 Views
1 replies
4 likes

[bug] endless ad preferences loop

After opening the ad preferences site in Chrome via the Spotify app it will be repeatedly re-launched whenever the app is resumed. Presumably this is an issue with the back-stack. Force closing the Spotify app and relaunching prevents the browser fro...

ScaryLooking
Newbie
After opening the ad preferences site in Chrome via the Spotify app it will be repeatedly re-launched whenever the app is resumed. Presumably this is an issue with the back-stack. F...
2018-10-24 12:45:28 AM
613 Views
0 replies
0 likes

613 Views
0 replies
0 likes

Stream only on Wi-Fi

PlanPremiumCountryUSA DevicePixel 2 XLOperating SystemAndroid Pie (version 9) My Question or IssueI need to stop Spotify using cellular data for streaming. I can do that for downloads at the background but there is no option for streaming. Developers...

ozgunbabur
Casual Listener
Plan Premium Country USA Device Pixel 2 XL Operating System Android Pie (version 9) My Question or Issue I need to stop Spotify using cellular data for streaming. I c...
2018-10-24 12:23:51 AM
213 Views
0 replies
0 likes

213 Views
0 replies
0 likes

Tabs restructured

PlanPremiumDeviceMotorola Moto X4Operating SystemAndroid Oreo My Question or Issue"The other change is a reduction in tabs. There used to be five at the bottom of the app, but now there are only three. “Browse”, which used to be its own thing, is now...

06v6g6sdn
Casual Listener
Plan Premium Device Motorola Moto X4 Operating System Android Oreo My Question or Issue "The other change is a reduction in tabs. There used to be five at the bottom of the app, but no...
2018-10-24 11:51:00 PM
2018-10-24 11:55:28 PM
06v6g6sdn
Casual Listener
185 Views
1 replies
1 likes

185 Views
1 replies
1 likes

Solved!! Spotify closing after 15 seconds of music

Everytime i listen to around 15 seconds of music, the app just closes by itself. I alredy tried everything, including reinstalling, but the problem persists. The problem happens in both my devices. @Edit: The problem does not happen on Spotify Lite. ...

filipecoimbra22
Casual Listener
Everytime i listen to around 15 seconds of music, the app just closes by itself. I alredy tried everything, including reinstalling, but the problem persists. The problem happens in both my devices. ...
2018-10-24 1:03:35 PM
2018-10-24 11:52:26 PM
filipecoimbra22
Casual Listener
1271 Views
2 replies
3 likes

1271 Views
2 replies
3 likes

Problems displaying my username on screen

PlanPremiumCountryChileDeviceHuawei Mate 8 (NXT-L09)Operating SystemAndroid Nougat 7.0 My Question or Issue I have created some playlists, all works fine but on the top of the player it says: "Playing from PlaylistFavs by (some random numbers and let...

roadrunner92
Newbie
Plan Premium Country Chile Device Huawei Mate 8 (NXT-L09) Operating System Android Nougat 7.0 My Question or Issue I have created some playlists, all works fine but on the...
2018-10-24 9:44:37 PM
332 Views
0 replies
0 likes
Facebook

332 Views
0 replies
0 likes

Equaliser

PlanFreeCountryPolandDeviceXiaomi Redmi Note 4XOperating SystemAndroid Marshmallow My Question or Issue I've been experiencing quite an irritating problem recently. Whenever I'm listening to music with the equaliser ON I'm being interrupted by the co...

rockthevolume
Newbie
Plan Free Country Poland Device Xiaomi Redmi Note 4X Operating System Android Marshmallow My Question or Issue I've been experiencing quite an irritating problem recent...
2018-10-24 7:08:28 PM
228 Views
0 replies
0 likes

228 Views
0 replies
0 likes

Solved!! Spotify crashes unless the screen is off/locked.

Premium account. UK. Oneplus3T / Android 8.0.0 Hi,For the past week my spotify app has crashed everytime that I have the screen on (it crashes when browsing spotify, when I open other apps, or when doing nothing, as long as the screen is on). The onl...

BanksLola
Casual Listener
Premium account. UK. Oneplus3T / Android 8.0.0 Hi, For the past week my spotify app has crashed everytime that I have the screen on (it crashes when browsing spotify, when I...
2018-10-22 11:20:51 AM
2018-10-24 6:02:17 PM
filipecoimbra22
Casual Listener
1110 Views
4 replies
1 likes

1110 Views
4 replies
1 likes

Unexpected close

PlanPremiumCountryArgentina DeviceLG G6 h870-dsOperating SystemAndroid Oreo My Question or Issue The application crashed and restarted while playing a song

fedemarino37
Newbie
Plan Premium Country Argentina Device LG G6 h870-ds Operating System Android Oreo My Question or Issue The application crashed and restarted while playing a song
2018-10-24 5:09:53 PM
363 Views
0 replies
2 likes
Android LG G6

363 Views
0 replies
2 likes

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