can't access some albums - green circle spinning and stuck

[NadavNa]

Plan

Premium

Device

Galaxy S7

Operating System

Android Oreo,8.0.0

My Question or Issue

can't access some albums  - green circle spinning and stuck

i try to get into an album - and it's stuck - a screenshot attached 

it happens randomaly - some albums are accessible and some are not

playlists are ok

I already removed all of my offline devices 

deleted all local files and disabled local files on spotify desktop

uninstalled the app , reinstalled the app few times

spoke many times with spotify support and they can't find out what is the problem

please help

thanks

Nadav