Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
62382 Views
68 replies
26 likes

62382 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28528 Views
5 replies
0 likes

28528 Views
5 replies
0 likes

music playing but no sound

PlanPremiumCountry USDeviceSony Xperia xz premiumOperating System( Android Oreo) My Question or Issue Automatically stop background music playing (didn't stop play just no sound) but the play button still showing playing when this issue happen. and a...

jameshuker
Newbie
Plan Premium Country US Device Sony Xperia xz premium Operating System ( Android Oreo) My Question or Issue Automatically stop background music playing (didn...
2018-10-14 6:45:40 AM
282 Views
0 replies
0 likes

282 Views
0 replies
0 likes

Spotify stuck offline on mobile android

Spotify premiumOn a Samsung galaxy s6 edgeMy issue:My device has been stuck in offline for the past month or so now. I've tried logging out and back in, uninstalling and reinstalling, etc. Reinstalling seems to correct the issue, but only for a few d...

Africanistan
Newbie
Spotify premium On a Samsung galaxy s6 edge My issue: My device has been stuck in offline for the past month or so now. I've tried logging out and back in, uninstalling and reinstalling, etc. Rein...
2018-10-14 2:28:58 AM
2018-10-14 5:17:38 AM
150jason
Newbie
269 Views
1 replies
0 likes

269 Views
1 replies
0 likes

Shuffling album does not play songs in the actual album

I'm trying to shuffle an album, but all it does is play random suggested tracks and not the acutal tracsks in the album, or evern songs by that artist. Just completley random artist that have nothing to do with what I want to listen to. If this is be...

ThatOneMediaGuy
Newbie
I'm trying to shuffle an album, but all it does is play random suggested tracks and not the acutal tracsks in the album, or evern songs by that artist. Just completley random artist that have no...
2018-10-14 3:49:55 AM
207 Views
0 replies
0 likes

207 Views
0 replies
0 likes

Superuser Contribution Why are Artists Bios gone?

I've always used the android app version and recently I've had no artist bio information for any artist in my library. Also no concert information. This is an ongoing issue even after deleting my cache and uninstalling and reinstalling the app from t...

Animaleyes
Regular
I've always used the android app version and recently I've had no artist bio information for any artist in my library. Also no concert information. This is an ongoing issue even after deleting my cac...
2018-08-16 7:04:45 AM
2018-10-14 1:17:58 AM
Animaleyes
Regular
3709 Views
11 replies
5 likes

3709 Views
11 replies
5 likes

Song information not showing in car

PlanPremiumCountrySpainDeviceHuawei P10 (VTR-L29)Operating SystemAndroid Oreo 8.0.0My Question or IssueI've learned (and I'm currently suffering) that there's an ongoing issue since last year with playback via bluetooth, by which metadata is not show...

LBens
Casual Listener
Plan Premium Country Spain Device Huawei P10 (VTR-L29) Operating System Android Oreo 8.0.0 My Question or Issue I've learned (and I'm currently suffering) that there's an ongoi...
2018-10-13 12:44:03 AM
825 Views
0 replies
1 likes

825 Views
0 replies
1 likes

Play weekly remix without "shuffle play"

PlanPremiumCountry NetherlandsDevicevarious android devices, volumio, windows desktop player etc..Operating SystemVarious android versions, linux, windows 10 My Question or Issue i like to listen to weekly mixes by various dj's like Armin van Buren, ...

Redguy2014
Newbie
Plan Premium Country Netherlands Device various android devices, volumio, windows desktop player etc.. Operating System Various android versions, linux, windows 10 &nbsp...
2018-10-13 11:02:39 PM
181 Views
0 replies
0 likes

181 Views
0 replies
0 likes

Headphone track controls not working consistently

PlanPremiumCountry USADeviceSamsung Note 8Operating SystemAndroid Oreo My Question or Issue Track controls for headphones only work when I restart the phone. After app loses focus the controls stop working and I have to restart phone again. Rebooting...

Alexbyrd2
Casual Listener
Plan Premium Country USA Device Samsung Note 8 Operating System Android Oreo My Question or Issue Track controls for headphones only work when I restart the phone. A...
2018-10-13 9:25:22 PM
202 Views
0 replies
0 likes

202 Views
0 replies
0 likes

trouble playing podcasts without downloading them on app

Hi,Lately, the play button on my has disappeared from my podcasts and instead, I only see a download sign. The only way to listen online is when I go to the New Episodes list and press edit. But I'd also like to be able to listen to old episodes offl...

rflrfl
Casual Listener
Hi, Lately, the play button on my has disappeared from my podcasts and instead, I only see a download sign. The only way to listen online is when I go to the New Episodes list and press edit. B...
2018-10-13 8:01:20 PM
190 Views
0 replies
0 likes

190 Views
0 replies
0 likes

Android Auto Spotify takes over home Spotify

PlanPremiumCountryUSADevice(Galaxy S7 Edge)Operating System(Most recent Android) My Question or IssueWe have a Galaxy Tab that is used solely for streaming Spotify at home. We also stream Spotify on my phone when we're away from home. The plan only a...

abrasiveJustin
Newbie
Plan Premium Country USA Device (Galaxy S7 Edge) Operating System (Most recent Android) My Question or Issue We have a Galaxy Tab that is used solely for streaming Spotify at...
2018-10-13 7:47:21 PM
248 Views
0 replies
0 likes

248 Views
0 replies
0 likes

Changing the sort order of Playlists on Android app

I saw that there was an older thread talking about this missing feature in depth but it got derailed by a non-solution which only addressed changing the sort order of songs inside a playlist, not the sort order of playlists under "Playlists".Not bein...

chopperdog
Regular
I saw that there was an older thread talking about this missing feature in depth but it got derailed by a non-solution which only addressed changing the sort order of songs in...
2018-10-13 7:00:17 PM
211 Views
0 replies
1 likes

211 Views
0 replies
1 likes

Queue no longer in the right order

I used to be able to add an album to my queue and it would add it after the album that's currently playing. For some reason since about 3 days ago, whenever I add an album to my queue it starts playing that album after the current song and then once ...

-9pssl8l_yhq9
Regular
I used to be able to add an album to my queue and it would add it after the album that's currently playing. For some reason since about 3 days ago, whenever I add an album to my queue it starts playi...
2018-10-10 3:23:45 PM
2018-10-13 5:12:44 PM
-9pssl8l_yhq9
Regular
276 Views
1 replies
0 likes

276 Views
1 replies
0 likes

Songs on my phone are greyed out but work on my computer why?

PlanPremiumCountry USaDeviceGoogle PhoneOperating SystemAndroid Pie My Question or Issue Songs are greyed out on my phone connected to the wifi in the house my computer has the songs and can play play them why?

deepimage
Newbie
Plan Premium Country USa Device Google Phone Operating System Android Pie My Question or Issue Songs are greyed out on my phone connected to the wifi in the house my comp...
2018-10-12 11:41:18 PM
2018-10-13 4:41:56 PM
Mtfever
Newbie
290 Views
1 replies
0 likes

290 Views
1 replies
0 likes

Superuser Contribution Search function not working - thinks I am offline

PlanPremiumCountryIrelandDeviceSamsung Galaxy S9Operating SystemAndroid 8.0My Question or IssueSearch function not working either on wifi or mobile data. Has been happening off and on for months now. I can always search saved songs etc. but once I go...

Mcathal
Newbie
Plan Premium Country Ireland Device Samsung Galaxy S9 Operating System Android 8.0 My Question or Issue Search function not working either on wifi or mobile data. Has been happening off...
2018-10-11 4:18:28 PM
2018-10-13 10:57:37 AM
Guido
Spotify Legend
294 Views
1 replies
0 likes

294 Views
1 replies
0 likes

Superuser Contribution Local Files problem

PlanpremiumCountry The NetherlandsDeviceSamsung Galaxy A6Operating SystemAndroid My Question or Issue So as of lately I have been starting to make use of the local files feature in spotify. I put the local files through my computer in my playlist, an...

Seb34
Newbie
Plan premium Country The Netherlands Device Samsung Galaxy A6 Operating System Android My Question or Issue So as of lately I have been starting to make use of the local ...
2018-10-11 5:14:00 PM
2018-10-13 10:54:14 AM
Guido
Spotify Legend
526 Views
1 replies
1 likes

526 Views
1 replies
1 likes

Superuser Contribution Spotify - streaming to chromecast - opening app, disconnects chromecast connection

Premium, NL, OnePlus 3t, fully updated. Guys, I don't know, whats going on over there, but this app is getting worse every week. Let me give you a quick summary of problems I'm encountering and the latest.-an useless shuffle mode, in playlist over 10...

Arigoud
Music Fan
Premium, NL, OnePlus 3t, fully updated. Guys, I don't know, whats going on over there, but this app is getting worse every week. Let me give you a quick summary of problems I'm enco...
2018-09-26 3:38:41 PM
2018-10-13 10:31:35 AM
Guido
Spotify Legend
902 Views
2 replies
1 likes
act
bugs
degenerate
Disconnect
force close
Get
shuffle
streaming
Together
you

902 Views
2 replies
1 likes

Superuser Contribution Spotify keeps pausing

PlanPremiumCountry USDeviceGalaxy S8+Operating SystemAndroid My Question or Issue My spotify keeps pausing randomly and I have to continue to press unpause every 30-40 seconds. I have tried turning off power settings for the app, restarted the app, r...

mtwal25
Casual Listener
Plan Premium Country US Device Galaxy S8+ Operating System Android My Question or Issue My spotify keeps pausing randomly and I have to continue to press unpause ...
2018-10-11 4:31:40 PM
2018-10-13 10:27:04 AM
Guido
Spotify Legend
425 Views
3 replies
0 likes

425 Views
3 replies
0 likes

Solved!!Superuser Contribution Playlist content different on mobile and Web

Hi everyone I am following a Playlist named Cardio (https://open.spotify.com/user/spotify/playlist/37i9dQZF1DWSJHnPb1f0X3?si=i9thvsfCSsmvJGUds7Fpww) The song list on my desktop version of Spotify is complitely different from the one I have on my mobi...

mithrop
Newbie
Hi everyone I am following a Playlist named Cardio (https://open.spotify.com/user/spotify/playlist/37i9dQZF1DWSJHnPb1f0X3?si=i9thvsfCSsmvJGUds7Fpww) The song list on my desktop...
2018-10-11 7:30:39 PM
2018-10-13 10:13:50 AM
Guido
Spotify Legend
1571 Views
1 replies
0 likes

1571 Views
1 replies
0 likes

Superuser Contribution The App won´t recognise internet connection

PlanPremiumCountry SwedenDeviceSony Xperia XZ PremiumOperating SystemAndroid Oreo (8.0.0) My Question or Issue I´ve had this issue for about a year now. When I updated the app I couldn´t download any songs to my offline lists. When I do the app jumps...

Robban2k
Newbie
Plan Premium Country Sweden Device Sony Xperia XZ Premium Operating System Android Oreo (8.0.0) My Question or Issue I´ve had this issue for about a year now. When I...
2018-10-11 8:04:52 PM
2018-10-13 9:55:18 AM
Guido
Spotify Legend
339 Views
1 replies
0 likes

339 Views
1 replies
0 likes

Songs from a Playlist stop playing after 6 sec

PlanPremiumCountry: MexicoDeviceSamsung Galaxy 7 EdgeOperating SystemAndroid 8.0.0 My Question or Issue Songs from a particular playlist (Accoustic Lounge - Chillout & Easy Listening by lmljoe) stop playing after 6 seconds. I downloaded this playlist...

arseniogzz
Newbie
Plan Premium Country: Mexico Device Samsung Galaxy 7 Edge Operating System Android 8.0.0 My Question or Issue Songs from a particular playlist (Accoustic Lounge - Chillout &...
2018-10-13 2:53:09 AM
297 Views
0 replies
0 likes

297 Views
0 replies
0 likes

Suboptimal listening/search history

So, the way i use Spotify is i have a huge playlist of song that i have saved as a main platform and then i queue song i feel like listening to on top of that. My problem is that when you search for a song and queue them, they do not show up in liste...

AlbertNojdh
Casual Listener
So, the way i use Spotify is i have a huge playlist of song that i have saved as a main platform and then i queue song i feel like listening to on top of that. My problem is that when you search for ...
2018-10-13 2:18:26 AM
207 Views
0 replies
0 likes

207 Views
0 replies
0 likes

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