Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
62569 Views
68 replies
26 likes

62569 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28551 Views
5 replies
0 likes

28551 Views
5 replies
0 likes

The application does not recognize the SD

Good day, my Plan is PremiumCountry: ColombiaDevice: Sony Xperia XA1 Plus Operating System: Android 7 NougatMy Question is: I have followed all the instructions to transfer my playlists to the SD card that I have installed, unfortunately none has bee...

Nocnio
Casual Listener
Good day, my Plan is Premium Country: Colombia Device: Sony Xperia XA1 Plus Operating System: Android 7 Nougat My Question is: I have followed all the instructions to transfer my ...
2018-08-17 1:15:05 PM
2018-08-21 9:00:31 PM
Bombadillo
Regular
818 Views
5 replies
0 likes

818 Views
5 replies
0 likes

Solved!! General Problem with Playlists

On Android and other Systems, leaving a playlist and going back later from another, it moves you to the top of the playlist, not to your old position. actually It's not good for large lists, you have to scoll and to read every title to get the right ...

kmeyerkmeyer
Newbie
On Android and other Systems, leaving a playlist and going back later from another, it moves you to the top of the playlist, not to your old position. ...
2018-08-21 4:09:07 PM
2018-08-21 7:43:19 PM
Will_T
Songwriter
489 Views
2 replies
0 likes

489 Views
2 replies
0 likes

Superuser Contribution Cannot change top to bottom?

PremiumCountry United statesDeviceAndroidMy Question or Issue I was very pleased that you added an option to change where songs are added to the top or bottom of a playlist but now that I have switched it once and would like to change it back when I ...

Nichmann
Casual Listener
Premium Country United states Device Android My Question or Issue I was very pleased that you added an option to change where songs are added to the top or bottom of a playlist but ...
2018-08-06 6:32:52 PM
2018-08-21 7:40:42 PM
SergioDavid
Roadie
756 Views
5 replies
2 likes

756 Views
5 replies
2 likes

Superuser Contribution Audiobooks and ads in wrong language

For some reason I can only see audiobooks in German, sometimes ads played on podcasts are in German too. None of my settings are switched to German as I don't speak the language nor do I live in a German speaking country.Even when I try to search for...

Pepperscraps
Casual Listener
For some reason I can only see audiobooks in German, sometimes ads played on podcasts are in German too. None of my settings are switched to German as I don't speak the language nor do I live in a Ge...
2018-08-10 5:43:13 PM
2018-08-21 7:32:44 PM
SergioDavid
Roadie
890 Views
3 replies
1 likes
Ads playing wrong
Audiobooks

890 Views
3 replies
1 likes

Superuser Contribution Local Files

Until recently all my Local Files were on my PC but I've now copied those files on to my tablet. I've tried using the "Add Source" function on my desktop but it doesn't seem to pick the tablet up, all my devices are on the one network. Any advice ple...

spiritofradio
Community Legend
Until recently all my Local Files were on my PC but I've now copied those files on to my tablet. I've tried using the "Add Source" function on my desktop but it doesn't seem to pick the tablet ...
2018-08-06 1:13:14 PM
2018-08-21 6:43:00 PM
SergioDavid
Roadie
601 Views
3 replies
0 likes

601 Views
3 replies
0 likes

Superuser Contribution No puedo reproducir canciones descargadasy usar el modo offline

Descargo los canciones, playlist o lbumes y al usarlas en el modo offline, simplemente desarecen, si los quiero escuchar debo estar conectado a Internet. YA DESINSTALE LA APP, BORRE CACHÉ, ELIMINE MEDIOS OFFLINE (de hecho este es el único) y no he po...

Mummramon
Casual Listener
Descargo los canciones, playlist o lbumes y al usarlas en el modo offline, simplemente desarecen, si los quiero escuchar debo estar conectado a Internet. YA DESINSTALE LA APP, BORRE CACHÉ, ELI...
2018-08-17 3:40:57 PM
2018-08-21 4:07:52 PM
Mummramon
Casual Listener
2140 Views
4 replies
0 likes

2140 Views
4 replies
0 likes

Trouble downloading

hiI can't seem to download the songsWhen i click "download" a message comes and says "go to settings to download with a phone" and i cant find where im supposed to go in settings?Im actually french; here's the message in french (original)"Allez dans ...

Kuro2
Casual Listener
hi I can't seem to download the songs When i click "download" a message comes and says "go to settings to download with a phone" and i cant find where im supposed to go in settings? Im actually fr...
2018-08-18 9:59:06 PM
2018-08-21 9:36:50 AM
Kuro2
Casual Listener
451 Views
2 replies
0 likes

451 Views
2 replies
0 likes

Repeat button missing

PlanFreeCountry USDeviceLG Stylo 2Operating SystemAndroid 7.0 My Question or Issue I recently discovered that I no longer have the shuffle and repeat buttons. Is this a premium feature now or what?

mynameisnotgary
Casual Listener
Plan Free Country US Device LG Stylo 2 Operating System Android 7.0 My Question or Issue I recently discovered that I no longer have the shuffle and repeat buttons. Is th...
2018-06-27 8:06:38 AM
2018-08-21 9:08:51 AM
Temetius
Songwriter
3172 Views
5 replies
0 likes

3172 Views
5 replies
0 likes

Random behaviour of Spotify :-/ (Shutdowns, loading speed and more)

PlanPremiumCountryGermany DeviceHuawei Honor 6XOperating SystemAndroid 7 (EMUI 5.0.3) My Question or Issue Since about one month I use Spotify Premium and I am almost happy.But there are several really annoying things going on.1. Random shutdowns of ...

ChrisPopp
Music Fan
Plan Premium Country Germany Device Huawei Honor 6X Operating System Android 7 (EMUI 5.0.3) My Question or Issue Since about one month I use Spotify Premium and I a...
2018-08-13 11:58:47 AM
2018-08-21 6:04:48 AM
ChrisPopp
Music Fan
644 Views
6 replies
0 likes

644 Views
6 replies
0 likes

Alphabetical sorting bug

The Spotify app on my android seems to have bugged out and is now sorting everything by alphabetical order instead of track # in playlists. This is happening for every type of sorting by artist, recently added etc. For example instead of sorting the ...

1233448284
Regular
The Spotify app on my android seems to have bugged out and is now sorting everything by alphabetical order instead of track # in playlists. This is happening for every type of sorting by artist, rece...
2018-05-14 2:36:22 PM
2018-08-21 4:28:03 AM
Spongeloaf
Regular
4947 Views
26 replies
16 likes

4947 Views
26 replies
16 likes

Superuser Contribution Spotify Issues

PlanPremiumCountryMalaysiaDeviceXiaomi Redmi 5Operating SystemAndroit Nougat 7.1.2 (MIUI Global 9.2 (NDMIEK) My Question or Issue1. Spotify Icon gone from status bar after pausing a track for a long time (happened to me on 14/08). 2. Track automatica...

muqrimusa
Newbie
Plan Premium Country Malaysia Device Xiaomi Redmi 5 Operating System Androit Nougat 7.1.2 (MIUI Global 9.2 (NDMIEK) My Question or Issue 1. Spotify Icon gone from status bar after pa...
2018-08-15 7:49:49 AM
2018-08-21 3:05:55 AM
Aimee_T
Roadie
381 Views
1 replies
0 likes

381 Views
1 replies
0 likes

Solved!! My name appears next to artist

My name appears next to the Artist and Album name of the tracks in all my playlists. It is infuriating.I see my name on every track on every playlist. Screenshot of the annoying issue attached

aixianling
Casual Listener
My name appears next to the Artist and Album name of the tracks in all my playlists. It is infuriating. I see my name on every track on every playlist. Screenshot of the annoying issu...
2018-08-20 9:05:55 PM
2018-08-20 9:53:18 PM
Nico
Community Legend
1231 Views
3 replies
0 likes

1231 Views
3 replies
0 likes

Superuser Contribution Does not work running with the rhythm of running from the phone - do not work accelerometer?

PlanPremiumCountry PolandDeviceHuwawei Mat pro 10 dual simOperating SystemAndroid 8.0.0 EMUIMy Question or Issue

GregorioVelMars
Casual Listener
Plan Premium Country Poland Device Huwawei Mat pro 10 dual sim Operating System Android 8.0.0 EMUI My Question or Issue
2018-08-18 1:25:59 PM
2018-08-20 8:25:36 PM
SergioDavid
Roadie
309 Views
1 replies
0 likes

309 Views
1 replies
0 likes

Superuser Contribution Group a spotify connect device with a chromecast

Hey, I have two devices I want to group together:-Home Audio Receiver with Spotify connect built in-Portable speaker with chromecast audio connected to it I have them both available in the Spotify app, but since the receiver doesn't have chromecast I...

Skyttestrandla
Newbie
Hey, I have two devices I want to group together: -Home Audio Receiver with Spotify connect built in -Portable speaker with chromecast audio connected to it I have them both avail...
2018-08-18 4:28:52 PM
2018-08-20 7:52:06 PM
SergioDavid
Roadie
1133 Views
1 replies
0 likes

1133 Views
1 replies
0 likes

Superuser Contribution Spotify Un-useable on Galaxy S7

PlanPremiumCountryUnited StatesDeviceGalaxy S7My Question or IssueAll of the sudden, Spotify is totally un-useable. The songs started lagging and skipping at first, but after many restarts and uninstalls, its so laggy and unresponsive that there is n...

Crawf1jr
Newbie
Plan Premium Country United States Device Galaxy S7 My Question or Issue All of the sudden, Spotify is totally un-useable. The songs started lagging and skipping at first, but after ma...
2018-08-18 8:02:32 PM
2018-08-20 7:26:18 PM
SergioDavid
Roadie
595 Views
1 replies
0 likes

595 Views
1 replies
0 likes

Solved!! Storage Location Problem

PlanPremiumCountry PhilippinesDeviceLenovo A328Operating SystemAndroid 4.4.2 My Question or Issue: It seems that I can’t change the storage location in my phone, all I can see is Delete Cache option. I wonder if it’s removed or it’s not compatible on...

makehaste
Casual Listener
Plan Premium Country Philippines Device Lenovo A328 Operating System Android 4.4.2 My Question or Issue: It seems that I can’t change the storage location in my phone, ...
2018-08-20 4:54:02 PM
2018-08-20 7:11:35 PM
Billy-J
Spotify Star
1017 Views
5 replies
0 likes

1017 Views
5 replies
0 likes

Superuser Contribution No access to SD card Sony Xperia XZ Android 8.0.0

PlanPremiumCountrySpainDeviceSony Xperia XZOperating SystemAndroid Oreo 8.0.0 My Question or IssueLlevo más de un año sin poder pasar las canciones descargadas a la SD externa. Otras aplicaciones acceden sin problemas. Spotify nunca pregunta por perm...

TSGblue
Casual Listener
Plan Premium Country Spain Device Sony Xperia XZ Operating System Android Oreo 8.0.0 My Question or Issue Llevo más de un año sin poder pasar las canciones descargadas a la SD e...
2018-07-17 8:10:00 AM
2018-08-20 4:47:46 PM
Melody
Spotify
1057 Views
4 replies
0 likes
Issue Xperia SD

1057 Views
4 replies
0 likes

Spotify showing offline when I am online,

PlanPremiumCountry CanadaDeviceSamsung a8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question isI have verified I am online.in settings., Logged of and on. Signed out from all accounts, reloaded the app. I can still download playlists ...

Ryke80
Newbie
PlanPremium Country Canada Device Samsung a8 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question is I have verified I am online.in settings., Logged of and...
2018-08-20 5:42:51 AM
2018-08-20 12:09:34 PM
Jose_M
Spotify Star
459 Views
1 replies
1 likes

459 Views
1 replies
1 likes

Solved!! GOOGLE CLOCK and Spotify

PlanPremiumCountry FranceDeviceHonor 6xOperating SystemAndroid 7 My Question or Issue when i want to set a music alarm where playlist to wake up, in the spotify tab is saying "Can not connect to Spotify." Please try again later. I have both applicati...

Spectre4094
Casual Listener
Plan Premium Country France Device Honor 6x Operating System Android 7 My Question or Issue when i want to set a music alarm where playlist to wake up, in the spotify tab...
2018-08-20 9:03:52 AM
2018-08-20 11:38:02 AM
Jose_M
Spotify Star
41166 Views
3 replies
1 likes

41166 Views
3 replies
1 likes

Solved!! Switched phones now App won't see my Sonos

I just got a new android phone and downloaded the App on it. Now the only Sonos speaker it sees is the one in my neighbours upstairs apartment instead of the 3 here in my place. What should I do?PlanPremiumCountryCanadaDeviceOne+ 6Operating SystemAnd...

Ace_music
Casual Listener
I just got a new android phone and downloaded the App on it. Now the only Sonos speaker it sees is the one in my neighbours upstairs apartment instead of the 3 here in my place. What should I d...
2018-08-20 6:12:34 AM
2018-08-20 7:29:03 AM
Ace_music
Casual Listener
590 Views
2 replies
0 likes

590 Views
2 replies
0 likes

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