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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 43123 Views
  • 66 replies
  • 25 likes
  • 43123 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 878345 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 878345 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26474 Views
  • 4 replies
  • 0 likes
  • 26474 Views
  • 4 replies
  • 0 likes

Problem with displaying song details

PlanFreeCountryVietnamDeviceSamsung Galaxy E7Operating SystemAndroid My Question or IssueHi, please help me with this issue. I don't know why, when I tap on the song title (to see its details), my screen turns black like this: And it stops playing mu...

Screenshot.png
  • Regular
  • Plan Free Country Vietnam Device Samsung Galaxy E7 Operating System Android   My Question or Issue Hi, please help me with this issue. I don't know why, when I tap on the song title (t...
  • KhanhPham
  • Regular
  • 740 Views
  • 11 replies
  • 0 likes
  • 740 Views
  • 11 replies
  • 0 likes

Music stops after every song

PlanFreeCountry SweDeviceHuawei P20 proOperating SystemAndroid My Question or Issue Music stops after every song. Need to press play for The music to continue. I'm playing music online. I have:Restarted my phone Clean reinstallSwitched between wifi a...

  • Newbie
  •   Plan Free Country  Swe Device Huawei P20 pro Operating System Android   My Question or Issue   Music stops after every song. Need to press play for The music to cont...
  • Billy-J
  • Spotify Star
  • 226 Views
  • 1 replies
  • 0 likes
  • 226 Views
  • 1 replies
  • 0 likes

Deleting My Cache

So, I want to free up space on my phone. My Spotify cache takes up 1.6GB of storage. If I delete my cache, what do I lose? I've searched online but it's not very clear. Any help would be appreciated

  • Casual Listener
  • So, I want to free up space on my phone. My Spotify cache takes up 1.6GB of storage.   If I delete my cache, what do I lose? I've searched online but it's not very clear.   Any help wou...
  • Loxer
  • Community Legend
  • 328 Views
  • 1 replies
  • 0 likes
  • Cache Removal
  • 328 Views
  • 1 replies
  • 0 likes

CONNECTION FAILED (VIVO V9)

PlanPremiumCountry MalaysiaDeviceVivo V9Operating SystemAndroidMy Question or Issue Hi. I cant open my spotify because the image (attached below) appeared everytime I open the app. I have to uninstall and reinstall then it worked. But few hrs later i...

  • Casual Listener
  • Plan Premium Country  Malaysia Device Vivo V9 Operating System Android My Question or Issue  Hi. I cant open my spotify because the image (attached below) appeared everytime I open...
  • youngmai9
  • Casual Listener
  • 464 Views
  • 2 replies
  • 0 likes
  • 464 Views
  • 2 replies
  • 0 likes

Superuser Contribution Various issues with Spotify app on Galaxy S7 running Android Oreo (8.0)

PlanPremiumCountryFinlandDeviceSamsung Galaxy S7Operating SystemAndroid Oreo (8.0) (Samsung official Nordic ROM, no root or customs)Spotify version8.4.63.584 armV7 My Question or IssueThe Spotify app has been behaving badly for some time now, having ...

  • Music Fan
  • Plan Premium Country Finland Device Samsung Galaxy S7 Operating System Android Oreo (8.0) (Samsung official Nordic ROM, no root or customs) Spotify version 8.4.63.584 armV7   My Quest...
  • JulianA_Bogota
  • Roadie
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

Search not working

While trying search app nags that I'm offline even not. I can stream from start screen but every time I try search nothing happens. See attached pic.PlanPremiumCountry FinDevice(, Samsung Galaxy 6 )Operating System(iOS 10, Android Oreo, Windows 10,et...

  • Regular
  • While trying search app nags that I'm offline even not. I can stream from start screen but every time I try search nothing happens. See attached pic. Plan Premium Country  Fin Device (, Sa...
  • TranceCowboy
  • Newbie
  • 5983 Views
  • 9 replies
  • 4 likes
  • 5983 Views
  • 9 replies
  • 4 likes

Spotify not working on Sonos

Good Afternoon..For some unexplained reason, my Spotify stopped working on my Sonos system. It worked fine all last night, today, not so much..It worked fine on all my other mobile devices, tablets, other family devices, including iphones. It just do...

  • Casual Listener
  • Good Afternoon.. For some unexplained reason, my Spotify stopped working on my Sonos system. It worked fine all last night, today, not so much.. It worked fine on all my other mobile devices, table...
  • musicajet
  • Composer
  • 1211 Views
  • 3 replies
  • 0 likes
  • 1211 Views
  • 3 replies
  • 0 likes

Solved!! Samsung gear sport and offline music

PlanPremiumCountryUK DeviceSamsung Gear Sport & Samsung Galaxy S8Operating SystemLatest updates on both My Question or Issue I have an issue which has been around a while and still doesn't seem to be fixed.With my gear sport I download offline music ...

  • Casual Listener
  •   Plan Premium Country UK   Device Samsung Gear Sport & Samsung Galaxy S8 Operating System Latest updates on both   My Question or Issue   I have an issue whic...
  • _Bellagio_
  • Gig Goer
  • 2894 Views
  • 3 replies
  • 0 likes
  • 2894 Views
  • 3 replies
  • 0 likes

Superuser Contribution installed spotify on my parrot asteroid classic and it wont let me log in

The app states i need a premium account and i have just opened a premium account. I have just down loaded spotify and updated the asteroid to the latest version of code. PlanPremiumCountryUK DeviceParrot Asteroid classic in my car, with 3G USB intern...

  • Newbie
  • The app states i need a premium account and i have just opened a premium account. I have just down loaded spotify and updated the asteroid to the latest version of code.   Plan Premium Count...
  • SergioDavid
  • Roadie
  • 668 Views
  • 1 replies
  • 0 likes
  • 668 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify wechselt automatisch in Online-Modus

PlanPremium (Student)Country DeutschlandDeviceSony XperiaOperating SystemAndroid 7.1.1 My Question or Issue Hallo,ich habe das Problem, dass mein Spotify bei Aktivierung des Offline-Modus immer wieder nach kurzer Zeit in den Online-Modus zurückkehrt....

  • Newbie
  • Plan Premium (Student) Country  Deutschland Device Sony Xperia Operating System Android 7.1.1   My Question or Issue   Hallo, ich habe das Problem, dass mein Spotify bei Ak...
  • SergioDavid
  • Roadie
  • 939 Views
  • 1 replies
  • 0 likes
  • 939 Views
  • 1 replies
  • 0 likes

Not letting me search online songs

PlanPremiumCountryUSADevice J7 perxOperating SystemAndroid My Question or Issue When I am connected to the internet, spotify will only let me search songs I have downloaded. If I have music in my recently played, I can access it and listen to it with...

  • Newbie
  • Plan Premium Country USA Device  J7 perx Operating System Android    My Question or Issue  When I am connected to the internet, spotify will only let me search songs I ...
  • Billy-J
  • Spotify Star
  • 5517 Views
  • 1 replies
  • 0 likes
  • 5517 Views
  • 1 replies
  • 0 likes

Superuser Contribution Filtered playlists don't stay filtered if playing randomized

DevicePixel XL (but I think this happened with my last phone too, a Nexus) Operating SystemAndroid OreoSpotify v8.4.62 (the most recent available, afaik -- and honestly, I don't think this was a problem with older versions... I've been using Spotify ...

  • Regular
  •   Device Pixel XL (but I think this happened with my last phone too, a Nexus)   Operating System Android Oreo Spotify v8.4.62 (the most recent available, afaik -- and honestly, I don'...
  • SergioDavid
  • Roadie
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes

Cant follow friends (No follow button)

DeviceSamsung S7 Edge My Question or IssueI cannot follow my friends on spotify android because there is no follow button on their profile (but i can follow them on my iPad) Why is there not one?

  • Regular
  • Device Samsung S7 Edge   My Question or Issue I cannot follow my friends on spotify android because there is no follow button on their profile (but i can follow them on my iPad) Why is there...
  • UniKookie
  • Regular
  • 11964 Views
  • 8 replies
  • 0 likes
  • 11964 Views
  • 8 replies
  • 0 likes

Solved!! Music Stops in the middle of a song.

PlanPremiumCountry UkDeviceOnePlus 6Operating SystemAndroid8.1 My Question or Issue The music stops itself. I have to click play again but it happens after 3 or 4 songs. Besides, I can't see the controller on the top to stop or resume music. I have t...

  • Casual Listener
  • Plan Premium Country  Uk Device OnePlus 6 Operating System Android8.1   My Question or Issue  The music stops itself. I have to click play again but it happens after 3 or 4 s...
  • Billy-J
  • Spotify Star
  • 30339 Views
  • 3 replies
  • 3 likes
  • 30339 Views
  • 3 replies
  • 3 likes

Galaxy T385 Não carrega o app

PlanPremiumCountryBrasilDeviceSamsung Galaxy Tab A 2017 8" (T385)Operating SystemAndroid Nougat My Question or Issue O app no meu dispositivo não carrega as informações corretamente. O app abre, e não trava, porém, todas as informações de musica, bus...

  • Visitor
  •   Plan Premium Country Brasil Device Samsung Galaxy Tab A 2017 8" (T385) Operating System Android Nougat   My Question or Issue  O app no meu dispositivo não carrega as...
  • Bittencourt
  • Spotify Star
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes

Superuser Contribution [SOLVED] Unable to play songs with my premium account.

PlanPremium Family PlanCountryNorth America (USA) DeviceSamsung Galaxy S6 EdgeOperating SystemAndroid My Question or Issue I'm unable to play 105 songs (of 140) in a playlist that I've had since early March on the app. I haven't checked to see if the...

  • Newbie
  • Plan Premium Family Plan Country North America (USA)    Device Samsung Galaxy S6 Edge Operating System Android       My Question or Issue  I'm unable to pla...
  • Aimee_T
  • Roadie
  • 698 Views
  • 1 replies
  • 2 likes
  • songs
    unable to play songs
  • 698 Views
  • 1 replies
  • 2 likes

My phone doesnt remember my account

Hey all,Since a week or 2 my phone doesnt remember my premium account anymore. This means that whenever I open the app I need to log-in again. As a result, I need to re-download all my playlists again. Also, every time I need to relog, it doesnt reme...

  • Newbie
  • Hey all, Since a week or 2 my phone doesnt remember my premium account anymore. This means that whenever I open the app I need to log-in again. As a result, I need to re-download all my playlists ag...
  • Billy-J
  • Spotify Star
  • 213 Views
  • 1 replies
  • 0 likes
  • 213 Views
  • 1 replies
  • 0 likes

Superuser Contribution All songs deleted

HiSince I got spotify I got the download button activated at my "Songs".So if I want a new song to be downloaded I just put into "my songs" so that it downloads automatically. (Because the download button under "songs" is activated) . When I put a ne...

  • Regular
  • Hi Since I got spotify I got the download button activated at my "Songs". So if I want a new song to be downloaded I just put into  "my songs" so that it downloads automatically. (Because the ...
  • Aimee_T
  • Roadie
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Superuser Contribution No longer able to save music at SD card?

PlanPremiumCountry Device(Galaxy S7, Android Oreo) My Question or Issue I've noticed recently that my phone memory was reducing like crazy. I would always check my SD card to see if it still had enough space for new music. Then I realized that you ca...

  • Newbie
  • Plan Premium Country   Device (Galaxy S7, Android Oreo)    My Question or Issue  I've noticed recently that my phone memory was reducing like crazy. I would alwa...
  • Aimee_T
  • Roadie
  • 448 Views
  • 4 replies
  • 0 likes
  • 448 Views
  • 4 replies
  • 0 likes

Superuser Contribution Mi aplicación se cierra sola.

PlanPremiumCountry MéxicoDeviceHuaweiOperating SystemAndroid My Question or IssueMi aplicación se cierra sola. Esto empezó a suceder desde la actualización,antes no tenía ningún problema para escuchar la música con mi celular en reposo con la pantall...

  • Newbie
  • Plan Premium Country  México Device Huawei Operating System Android   My Question or Issue Mi aplicación se cierra sola. Esto empezó a suceder desde la actualización,antes no tení...
  • Aimee_T
  • Roadie
  • 2402 Views
  • 1 replies
  • 1 likes
  • 2402 Views
  • 1 replies
  • 1 likes