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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 47772 Views
  • 66 replies
  • 25 likes
  • 47772 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 880348 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 880348 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26916 Views
  • 4 replies
  • 0 likes
  • 26916 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify offline downloads repeatedly deleted Huawei p10

I have premium on my Huawei P10. My spotify periodically deletes all of my downloaded songs/playlists/albums and each time I have to redownload everything which takes ages. I've had two Huawei p10s and this has been a problem for both phones. I pay f...

  • Newbie
  • I have premium on my Huawei P10. My spotify periodically deletes all of my downloaded songs/playlists/albums and each time I have to redownload everything which takes ages. I've had two Huawei p10s a...
  • Alfredo
  • Roadie
  • 646 Views
  • 1 replies
  • 1 likes
  • downloads
    huawei
  • 646 Views
  • 1 replies
  • 1 likes

Superuser Contribution Auto start

PlanFreeCountry DeviceSamsung Note 8Operating SystemOreo My Question or Issue When I connect my phone with car bluetooh, spotify starts automatically. Is it possible to disable it?

  • Regular
  • Plan Free Country   Device Samsung Note 8 Operating System Oreo   My Question or Issue  When I connect my phone with car bluetooh, spotify starts automatically. Is it possibl...
  • Alfredo
  • Roadie
  • 336 Views
  • 1 replies
  • 0 likes
  • 336 Views
  • 1 replies
  • 0 likes

Music playback stops after a while / no notification area control

PlanPremiumCountry HungaryDeviceOneplus 5TOperating SystemAndroid Oreo My Question or Issue Hello,I have an issue for some weeks now, where I do not have notification center playback control when I quit the app, and aslo the music playback just stops...

  • Newbie
  •   Plan Premium Country  Hungary Device Oneplus 5T Operating System Android Oreo   My Question or Issue  Hello, I have an issue for some weeks now, where I do not ...
  • J-kuremyr
  • Newbie
  • 601 Views
  • 2 replies
  • 2 likes
  • 601 Views
  • 2 replies
  • 2 likes

Superuser Contribution Local archives

PlanPremiumCountryBrazil Operating System(Android.) My Question or IssueHave tou guys removed the import files from the app? It still on the pc version tho

  • Newbie
  •   Plan Premium Country Brazil   Operating System (Android.)   My Question or Issue Have tou guys removed the import files from the app? It still on the pc version tho  
  • user-removed
  • Not applicable
  • 456 Views
  • 1 replies
  • 0 likes
  • 456 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music is muted on bluetooth, while the timer keeps running

AccountPremium Country NetherlandsDeviceOneplus 6Anker soundcore pro +Operating SystemAndroid Oreo 8.1.0 My Question or IssueIve got a problem playing music via bluetooth. The music is muted while i get notifications. To solve it i neef to disconnect...

  • Newbie
  • Account Premium   Country  Netherlands Device Oneplus 6 Anker soundcore pro + Operating System Android Oreo 8.1.0   My Question or Issue Ive got a problem playing musi...
  • Alfredo
  • Roadie
  • 767 Views
  • 1 replies
  • 0 likes
  • 767 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify keeps deleting my downloads

PlanPremiumCountryPhilippines DeviceXiaomi Redmi 5AOperating SystemAndroid 7.1.2 My Question or IssueI've checked out other posts on this same issue but nothing seems to resolve it.Basically, my Android device won't keep the downloads it has. It'll d...

  • Newbie
  • Plan Premium Country Philippines   Device Xiaomi Redmi 5A Operating System Android 7.1.2   My Question or Issue I've checked out other posts on this same issue but nothing seems ...
  • Alfredo
  • Roadie
  • 932 Views
  • 1 replies
  • 0 likes
  • 932 Views
  • 1 replies
  • 0 likes

Superuser Contribution Deleted songs still plays on my playlist

PlanFreeCountry SwedenDeviceSamsung Galaxy 9+Operating SystemAndroid My Question or Issue When I play music from my playlist it sometimes plays my deleted songs. Ive searched the Web and it seems i need to use my computer to remove it completely. A r...

  • Newbie
  • Plan Free Country  Sweden Device Samsung Galaxy 9+ Operating System Android   My Question or Issue  When I play music from my playlist it sometimes plays my deleted songs. Iv...
  • Alfredo
  • Roadie
  • 1747 Views
  • 1 replies
  • 0 likes
  • 1747 Views
  • 1 replies
  • 0 likes

Can't Play Songs

This issue occurs on any device I use with my account. Whenever I try to play specific songs, a message pops up at the top of my screen, saying "Spotify can't play this right now. If you have the file on your computer you can import it." The songs ar...

  • Casual Listener
  • This issue occurs on any device I use with my account. Whenever I try to play specific songs, a message pops up at the top of my screen, saying "Spotify can't play this right now. If you have the fil...
  • pibuhpipty
  • Casual Listener
  • 730 Views
  • 1 replies
  • 0 likes
  • 730 Views
  • 1 replies
  • 0 likes

Can't sort by Artist then by Album

PlanPremiumCountry DeviceSamsung J2Operating SystemAndroid My Question or Issue There is no longer the option to sort by Artist Alphabetically and then have the Albums sorter Alphabetically within the artist, all the songs by the artists are in Alpha...

  • Newbie
  • Plan Premium Country   Device Samsung J2 Operating System Android   My Question or Issue   There is no longer the option to sort by Artist Alphabetically and then have the A...
  • borateen
  • Music Fan
  • 849 Views
  • 1 replies
  • 1 likes
  • 849 Views
  • 1 replies
  • 1 likes

Solved!! Playlist burn on screen

PlanPremiumCountrySwedenDeviceSamsung galaxy s7 edgeOperating SystemAndroid 8.0.0My Question or Issue The playlist was on got stuck/burnt on the screen. It persisted even though I changed view. If I went to another app it was gone but then when I wen...

  • Casual Listener
  • Plan Premium Country Sweden Device Samsung galaxy s7 edge Operating System Android 8.0.0 My Question or Issue  The playlist was on got stuck/burnt on the screen. It persisted even thoug...
  • Billy-J
  • Spotify Star
  • 1515 Views
  • 3 replies
  • 0 likes
  • 1515 Views
  • 3 replies
  • 0 likes

[Android] Google Pixel 2 - eqalizer default settings bug

PlanPremium CountryGermany DeviceGoogle Pixel 2 Operating SystemAndroid 8.1.0 My Question or Issue Hello support team,I found an annoing problem during switch on/off the Equalizer on my Pixel 2 latest Patch (May 2018). The issue is reproducible on my...

  • Regular
  •   Plan Premium   Country Germany   Device Google Pixel 2   Operating System Android 8.1.0   My Question or Issue   Hello support team, I found an annoing...
  • k_d5e9-qvs9je
  • Regular
  • 1958 Views
  • 11 replies
  • 0 likes
  • 1958 Views
  • 11 replies
  • 0 likes

Spotify android app resets when closed

PlanPremiumCountry MexicoDeviceMotorola Moto G5 plusOperating SystemAndroid Nougat It happens that everytime I close the Spotify app it resets itself to recently installed status asking me to log in everytime, it erases my settings and my downloaded ...

  • Casual Listener
  •   Plan Premium Country  Mexico Device Motorola Moto G5 plus Operating System Android Nougat     It happens that everytime I close the Spotify app it resets itself to re...
  • Sanjikunz
  • Casual Listener
  • 823 Views
  • 2 replies
  • 0 likes
  • crashes
    resets
    Spotify
  • 823 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify pauses music every second

PlanPremiumCountryAustria DeviceOnePlus 5Operating SystemOxygenOS 5.1.3 (Android 8.1.0) My Question or Issue As in https://community.spotify.com/t5/Ongoing-Issues/Android-Spotify-randomly-pauses-music/idi-p/1291316 since today I'm not able to listen ...

  • Newbie
  • Plan Premium Country Austria  Device OnePlus 5 Operating System OxygenOS 5.1.3 (Android 8.1.0)   My Question or Issue  As in https://community.spotify.com/t5/Ongoing-Iss...
  • Alfredo
  • Roadie
  • 605 Views
  • 1 replies
  • 1 likes
  • Android
    Oneplus
    pausing
  • 605 Views
  • 1 replies
  • 1 likes

Superuser Contribution I can't find my chromecast in either the desktop app or the android app

PlanPremiumCountry USDeviceGalaxy S9+Operating SystemAndroid and Win10 My Question or Issue I can't find my chromecast when I'm playing something on my phone or the desktop app. I have a Google Home, and when I tell it to play something, it plays fin...

  • Newbie
  • Plan Premium Country  US Device Galaxy S9+ Operating System Android and Win10   My Question or Issue  I can't find my chromecast when I'm playing something on my phone or the...
  • Alfredo
  • Roadie
  • 503 Views
  • 1 replies
  • 1 likes
  • 503 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify keeps stoppin gon Android LG G5

PlanPremiumCountryUK DeviceLG G5 phoneOperating SystemAndroid v.7.0 - V20r-234-10, Patch level 1 April 2018Spotify version v.8.4.63.584 armV7 My Question or Issueover the last couple of months or so, Spotify randomly stops playback while my phone's l...

  • Casual Listener
  • Plan Premium Country UK  Device LG G5 phone Operating System Android v.7.0 - V20r-234-10, Patch level 1 April 2018 Spotify version  v.8.4.63.584 armV7   My Question or Issue...
  • Alfredo
  • Roadie
  • 470 Views
  • 1 replies
  • 0 likes
  • 470 Views
  • 1 replies
  • 0 likes

Superuser Contribution Weird issue

PlanPremiumCountryUSA DeviceSamsung Galaxy 8+, Microsoft SurfacebookOperating SystemAndroid Oreo, Windows 10 Lately, when I'm listening to my songs on shuffle, an old Rammstein song will come on. When I reach for the Skip button I accidentally turn t...

  • Newbie
  • Plan Premium Country USA   Device Samsung Galaxy 8+, Microsoft Surfacebook Operating System Android Oreo, Windows 10   Lately, when I'm listening to my songs on shuffle, an o...
  • SergioDavid
  • Roadie
  • 331 Views
  • 1 replies
  • 0 likes
  • 331 Views
  • 1 replies
  • 0 likes

Shuffle button not showing on now playing view

I'm listening to the discover weekly playlist and do not see any way to turn off shuffle. When I click the now playing view, where the crossed arrows used to be it now shows a heart on the left and a crossed O on the right. How do you turn off shuffl...

  • Newbie
  • I'm listening to the discover weekly playlist and do not see any way to turn off shuffle. When I click the now playing view, where the crossed arrows used to be it now shows a heart on the left and a...
  • Joe
  • Community Legend
  • 992 Views
  • 2 replies
  • 0 likes
  • 992 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify Playlist Filter Not Working in Version 8.4.64.555

PlanFreeCountry USADeviceAndroidOperating SystemAndroid My Issue Iv'e seen people's playlist filter got fixed in the 5. something update but my spotify has the latest (8.4.64.555) and my PLaylist Filter is completely gone. I checked by swiping up and...

  • Newbie
  • Plan Free Country  USA Device Android Operating System Android   My Issue  Iv'e seen people's playlist filter got fixed in the 5. something update but my spotify has the...
  • SergioDavid
  • Roadie
  • 367 Views
  • 1 replies
  • 0 likes
  • 367 Views
  • 1 replies
  • 0 likes

Superuser Contribution E6653 sony locks up on start

PlanPremium Country ukDeviceSony Xperia Z5 E6653Operating system Android 7.1.1I have had too disable Spotify as after latest update when my phone restarts Spotify starts automatically streaming and seems to create havoc with my lock screen.I have ide...

  • Regular
  • Plan Premium  Country  uk Device Sony Xperia Z5 E6653 Operating system   Android 7.1.1 I have had too disable Spotify as after latest update when my phone restarts Spotify...
  • SergioDavid
  • Roadie
  • 418 Views
  • 1 replies
  • 0 likes
  • Sony Xperia
    Spotify prevents log on
  • 418 Views
  • 1 replies
  • 0 likes