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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 51643 Views
  • 66 replies
  • 25 likes
  • 51643 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 881999 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 881999 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 27395 Views
  • 4 replies
  • 0 likes
  • 27395 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify closed itself after going tot the current playing song

PlanPremiumCountry NetherlandsDeviceAcerOperating SystemAndroid (4.4.2) My Question or Issue After An update met Spotify relaunches itself and stops playing the current song after i wanted to go to the current playing song. Opening Spotify itself doe...

  • Casual Listener
  • Plan Premium Country  Netherlands Device Acer Operating System Android (4.4.2)   My Question or Issue  After An update met Spotify relaunches itself and stops playing the cur...
  • tomsat50
  • Music Fan
  • 675 Views
  • 8 replies
  • 1 likes
  • 675 Views
  • 8 replies
  • 1 likes

does shuffle even work on the free version

Becauase it really feels like It doesn't do it at all if you wanna reshuffle your playlist or whatever. When ever i want to actually shuffle i have to erase the data and start over and shuffle it again so it an make a new playlist. It's really frustr...

  • Roadie
  • Becauase it really feels like It doesn't do it at all if you wanna reshuffle your playlist or whatever.  When ever i want to actually shuffle i have to erase the data and start over and shuffle ...
  • lumster49
  • Roadie
  • 396 Views
  • 6 replies
  • 0 likes
  • 396 Views
  • 6 replies
  • 0 likes

Superuser Contribution Blank screen after tapping the music player bar at the bottom

That's my problem. Whenever I try to touch it, the app show nothing but a beautiful grey screen. After a while the app crash and close. Also when there's an ad, whether I choose to watch it or skip it, the app will crash. I rebooted my phone, reinsta...

  • Regular
  • That's my problem. Whenever I try to touch it, the app show nothing but a beautiful grey screen. After a while the app crash and close. Also when there's an ad, whether I choose to watch it or skip i...
  • Alfredo
  • Roadie
  • 475 Views
  • 4 replies
  • 0 likes
  • 475 Views
  • 4 replies
  • 0 likes

My Spotify Will Not Stop Allowing Someone Else to Take Over My Account

PlanPremiumCountry USDeviceGalaxy Note 8Operating SystemAndroid 8.0.0 My Question or IssueA while back, my Spotify started connecting to another device and allowing them to control music and play it on their device. The device is tagged PS4-475. I've...

  • Newbie
  • Plan Premium Country  US Device Galaxy Note 8 Operating System Android 8.0.0     My Question or Issue A while back, my Spotify started connecting to another device and allow...
  • Noah
  • Spotify Star
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify streaming on bmw not working.

PlanPremiumCountry United kingdomSamsung galaxy s8Operating SystemAndroid Oreo My Question or Issue Streaming of spotify over usb using the connected app used to work. This now no longer works once ive updated to android oreo (8.0). Ive tried using m...

  • Newbie
  • Plan Premium Country  United kingdom Samsung galaxy s8 Operating System Android Oreo   My Question or Issue  Streaming of spotify over usb using the connected app used to...
  • SergioDavid
  • Roadie
  • 504 Views
  • 1 replies
  • 0 likes
  • 504 Views
  • 1 replies
  • 0 likes

Superuser Contribution Alle Lieder gelöscht

Hallo,Ich habe den "Herunterladen Hebel " grundsätzlich bei meinen "Songs" aktiviert. Also wenn ich ein neues Lied hinzufüge wird dieses automatisch auch heruntergeladen weil der "Download Hebel" ja so eingestellt ist dass es alle lieder immer herunt...

  • Regular
  • Hallo, Ich habe den "Herunterladen Hebel " grundsätzlich bei meinen "Songs" aktiviert. Also wenn ich ein neues Lied hinzufüge wird dieses automatisch auch heruntergeladen weil der "Download Hebel" j...
  • SergioDavid
  • Roadie
  • 11182 Views
  • 1 replies
  • 0 likes
  • 11182 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error en la descarga

PlanPremiumCountryMexico Device(Motorola, Moto G5S Plus)Operating System(Android 7.1.1) My Question or Issue El dia de hoy (en que estoy publicando este post) compre una tarjeta de premium con plazo de 6 meses, lo primero que quize hacer fue descarga...

  • Newbie
  •   Plan Premium Country Mexico   Device (Motorola, Moto G5S Plus) Operating System (Android 7.1.1)   My Question or Issue  El dia de hoy (en que estoy publicando este p...
  • SergioDavid
  • Roadie
  • 436 Views
  • 1 replies
  • 0 likes
  • 436 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Using Up Internal and SD Card Storage Even When Deleted

So I've been having memory issues, similar to a lot of people, yet which I'm yet to find a solution for. I have a 16GB memory card and 16GB internal storage on my Samsung android phone. Spotify had been saving to my internal memory, but that was full...

  • Newbie
  • So I've been having memory issues, similar to a lot of people, yet which I'm yet to find a solution for. I have a 16GB memory card and 16GB internal storage on my Samsung android phone. Spotify had b...
  • SergioDavid
  • Roadie
  • 453 Views
  • 1 replies
  • 0 likes
  • 453 Views
  • 1 replies
  • 0 likes

Online and Offline Mode

PlanPremium for FamilyCountry IndonesiaDeviceSamsung Galaxy A7 (2016)Operating SystemAndroid 7 (Nougat) My Question or Issue I re-installed Spotify app on my phone yesterday and since then, it shows offline mode. I use full mobile data and sometimes ...

  • Newbie
  • Plan Premium for Family Country  Indonesia Device Samsung Galaxy A7 (2016) Operating System Android 7 (Nougat)   My Question or Issue  I re-installed Spotify app on my phone ...
  • Billy-J
  • Spotify Star
  • 425 Views
  • 3 replies
  • 0 likes
  • 425 Views
  • 3 replies
  • 0 likes

Superuser Contribution All songs deleted after restart

I have my sd card as my storage for music. But everytime I restart my phone all songs are deleted. Over and over again.

  • Regular
  • I have my sd card as my storage for music.  But everytime I restart my phone all songs are deleted. Over and over again. 
  • Melody
  • Spotify
  • 1660 Views
  • 2 replies
  • 2 likes
  • 1660 Views
  • 2 replies
  • 2 likes

Solved!! Freeze and black screen when playing full screen album art songs

PlanPremiumCountryCanadaDeviceSamsung Galaxy S7 EdgeOperating SystemSamsung Experience 9.0 with Android OreoVersion: G935W8VLU3CRE3/G935W8OYA3CRE3/G935W8VLU3CRE3 My Question or IssueI have been getting this issue for a couple of weeks. Every Spotify ...

  • Casual Listener
  • Plan Premium Country Canada Device Samsung Galaxy S7 Edge Operating System Samsung Experience 9.0 with Android Oreo Version: G935W8VLU3CRE3/G935W8OYA3CRE3/G935W8VLU3CRE3   My Question ...
  • Moulel
  • Casual Listener
  • 1450 Views
  • 1 replies
  • 0 likes
  • 1450 Views
  • 1 replies
  • 0 likes

Solved!! Change Shuffle Play button

Is there any way to change the Shuffle Play button to just say Play or just remove it altogether? I never want to use Shuffle Play. Why is it there? I'm fine with the order in which songs are arrange on an album or play list. I honestly do not unders...

  • Casual Listener
  • Is there any way to change the Shuffle Play button to just say Play or just remove it altogether?   I never want to use Shuffle Play.  Why is it there?  I'm fine with the order in wh...
  • Billy-J
  • Spotify Star
  • 6225 Views
  • 5 replies
  • 9 likes
  • 6225 Views
  • 5 replies
  • 9 likes

Problem with displaying song details

PlanFreeCountryVietnamDeviceSamsung Galaxy E7Operating SystemAndroid My Question or IssueHi, please help me with this issue. I don't know why, when I tap on the song title (to see its details), my screen turns black like this: And it stops playing mu...

Screenshot.png
  • Regular
  • Plan Free Country Vietnam Device Samsung Galaxy E7 Operating System Android   My Question or Issue Hi, please help me with this issue. I don't know why, when I tap on the song title (t...
  • KhanhPham
  • Regular
  • 769 Views
  • 11 replies
  • 0 likes
  • 769 Views
  • 11 replies
  • 0 likes

Music stops after every song

PlanFreeCountry SweDeviceHuawei P20 proOperating SystemAndroid My Question or Issue Music stops after every song. Need to press play for The music to continue. I'm playing music online. I have:Restarted my phone Clean reinstallSwitched between wifi a...

  • Newbie
  •   Plan Free Country  Swe Device Huawei P20 pro Operating System Android   My Question or Issue   Music stops after every song. Need to press play for The music to cont...
  • Billy-J
  • Spotify Star
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes

Deleting My Cache

So, I want to free up space on my phone. My Spotify cache takes up 1.6GB of storage. If I delete my cache, what do I lose? I've searched online but it's not very clear. Any help would be appreciated

  • Casual Listener
  • So, I want to free up space on my phone. My Spotify cache takes up 1.6GB of storage.   If I delete my cache, what do I lose? I've searched online but it's not very clear.   Any help wou...
  • Loxer
  • Community Legend
  • 332 Views
  • 1 replies
  • 0 likes
  • Cache Removal
  • 332 Views
  • 1 replies
  • 0 likes

CONNECTION FAILED (VIVO V9)

PlanPremiumCountry MalaysiaDeviceVivo V9Operating SystemAndroidMy Question or Issue Hi. I cant open my spotify because the image (attached below) appeared everytime I open the app. I have to uninstall and reinstall then it worked. But few hrs later i...

  • Casual Listener
  • Plan Premium Country  Malaysia Device Vivo V9 Operating System Android My Question or Issue  Hi. I cant open my spotify because the image (attached below) appeared everytime I open...
  • youngmai9
  • Casual Listener
  • 495 Views
  • 2 replies
  • 0 likes
  • 495 Views
  • 2 replies
  • 0 likes

Superuser Contribution Various issues with Spotify app on Galaxy S7 running Android Oreo (8.0)

PlanPremiumCountryFinlandDeviceSamsung Galaxy S7Operating SystemAndroid Oreo (8.0) (Samsung official Nordic ROM, no root or customs)Spotify version8.4.63.584 armV7 My Question or IssueThe Spotify app has been behaving badly for some time now, having ...

  • Music Fan
  • Plan Premium Country Finland Device Samsung Galaxy S7 Operating System Android Oreo (8.0) (Samsung official Nordic ROM, no root or customs) Spotify version 8.4.63.584 armV7   My Quest...
  • JulianA_Bogota
  • Roadie
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

Search not working

While trying search app nags that I'm offline even not. I can stream from start screen but every time I try search nothing happens. See attached pic.PlanPremiumCountry FinDevice(, Samsung Galaxy 6 )Operating System(iOS 10, Android Oreo, Windows 10,et...

  • Regular
  • While trying search app nags that I'm offline even not. I can stream from start screen but every time I try search nothing happens. See attached pic. Plan Premium Country  Fin Device (, Sa...
  • TranceCowboy
  • Newbie
  • 6021 Views
  • 9 replies
  • 4 likes
  • 6021 Views
  • 9 replies
  • 4 likes

Spotify not working on Sonos

Good Afternoon..For some unexplained reason, my Spotify stopped working on my Sonos system. It worked fine all last night, today, not so much..It worked fine on all my other mobile devices, tablets, other family devices, including iphones. It just do...

  • Casual Listener
  • Good Afternoon.. For some unexplained reason, my Spotify stopped working on my Sonos system. It worked fine all last night, today, not so much.. It worked fine on all my other mobile devices, table...
  • musicajet
  • Composer
  • 1224 Views
  • 3 replies
  • 0 likes
  • 1224 Views
  • 3 replies
  • 0 likes

Solved!! Samsung gear sport and offline music

PlanPremiumCountryUK DeviceSamsung Gear Sport & Samsung Galaxy S8Operating SystemLatest updates on both My Question or Issue I have an issue which has been around a while and still doesn't seem to be fixed.With my gear sport I download offline music ...

  • Casual Listener
  •   Plan Premium Country UK   Device Samsung Gear Sport & Samsung Galaxy S8 Operating System Latest updates on both   My Question or Issue   I have an issue whic...
  • _Bellagio_
  • Gig Goer
  • 2922 Views
  • 3 replies
  • 0 likes
  • 2922 Views
  • 3 replies
  • 0 likes