Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
66557 Views
68 replies
26 likes

66557 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28890 Views
5 replies
0 likes

28890 Views
5 replies
0 likes

Superuser Contribution Playlist songs greyed out and not available

I have a Spotify Premium account and over the years have created a number of Playlists. A number of my older playlists however are now greyed out, majority of songs in them are greyed out with others still available. I have reset my phone, Samsung S8...

Pengy6
Regular
I have a Spotify Premium account and over the years have created a number of Playlists. A number of my older playlists however are now greyed out, majority of songs in them are greyed out with ...
2018-06-28 8:52:10 PM
2018-07-07 10:23:27 PM
SergioDavid
Roadie
763 Views
3 replies
0 likes

763 Views
3 replies
0 likes

Old version of the app

Hello. I've got a problem with my app. I've made the update but I still have the old version of the app with my premium account but not with a freemium account. Thanks for your help.

Val251
Newbie
Hello. I've got a problem with my app. I've made the update but I still have the old version of the app with my premium account but not with a freemium account. Thanks for your help.
2018-07-07 9:50:29 PM
2018-07-07 9:53:30 PM
Loxer
Community Legend
510 Views
1 replies
0 likes

510 Views
1 replies
0 likes

Spotify stops playing music randomly

PlanPremiumCountry FinlandDevicehuawei y7 2017Operating Systemandroid My Question or Issue How do you fix this?

Shonk
Newbie
Plan Premium Country Finland Device huawei y7 2017 Operating System android My Question or Issue How do you fix this?
2018-07-07 5:58:38 PM
2018-07-07 6:41:29 PM
Loxer
Community Legend
297 Views
1 replies
0 likes

297 Views
1 replies
0 likes

Superuser Contribution Random playlist played (that I've never played before)

Premium.Samsung s7 android 7.0. My Question or IssueI use Sleep as Android as my alarm clock launching Spotify to play my current playlist which I set the night before. In the morning it adds some random playlist. Even it it does play my chosen playl...

FiremanDJ
Newbie
Premium. Samsung s7 android 7.0. My Question or Issue I use Sleep as Android as my alarm clock launching Spotify to play my current playlist which I set the night before. In the m...
2018-06-27 11:08:27 PM
2018-07-07 4:40:55 AM
Alfredo
Roadie
829 Views
1 replies
4 likes

829 Views
1 replies
4 likes

App de Spotify reinicia mi teléfono

Cada que intento utilizar mi app, el teléfono se reinicia, eso imposibilita usarla.PlanPremiumCountry MéxicoDeviceNokia 5Operating SystemAndroid Oreo My Question or Issue La app de Spotify reunixir mi teléfono.

user-removed
Visitor
Cada que intento utilizar mi app, el teléfono se reinicia, eso imposibilita usarla. Plan Premium Country México Device Nokia 5 Operating System Android Oreo My Question or...
2018-07-07 4:23:01 AM
723 Views
0 replies
0 likes
Android 8
nokia 5
Reinicia
Reinicio

723 Views
0 replies
0 likes

Superuser Contribution Automatic pausing of the music in sleep mode or standby emui 8.0 Huawei p20

PlanPremiumCountry DeviceHuawei p20lit3Operating SystemEmui 8.0 My Question or Issue My new phone just started to automatically pause the music after 10 second of standby and I already tried to disactivate the battery saving on Spotify. How I can fix...

EUSA1
Newbie
Plan Premium Country Device Huawei p20lit3 Operating System Emui 8.0 My Question or Issue My new phone just started to automatically pause the music after ...
2018-06-29 2:40:39 AM
2018-07-07 3:51:21 AM
Alfredo
Roadie
839 Views
1 replies
0 likes

839 Views
1 replies
0 likes

Superuser Contribution Spotify offline auf iphone obwohl

Hallo, auf dem iphone kann ich mich nicht mehr einloggen. Angeblich kein Internet, aber ich bin online. Es geht nur wenn das macbook im selbe. Raum ist und ich darüber spiele, dann komme ich auch mit dem iPhone tein. Sonst nicht. Neuinstallation und ...

sebrud
Casual Listener
Hallo, auf dem iphone kann ich mich nicht mehr einloggen. Angeblich kein Internet, aber ich bin online. Es geht nur wenn das macbook im selbe. Raum ist und ich darüber spiele, dann komme ich...
2018-07-02 11:59:43 AM
2018-07-07 3:43:39 AM
Alfredo
Roadie
351 Views
1 replies
0 likes

351 Views
1 replies
0 likes

How do I download songs in SD-Card instead of internal memory

I was looking in this troubleshoot guide for how to get the songs inside the SD-card. Its says open spotify -> settings -> tap storage. Where is the storage meny??? Sorry for bad english. DeviceSamsung galaxy s7

Pazir
Newbie
I was looking in this troubleshoot guide for how to get the songs inside the SD-card. Its says open spotify -> settings -> tap storage. Where is the storage meny??? Sorry for bad english...
2018-07-06 6:27:09 PM
2018-07-06 12:06:40 AM
Joe
Community Legend
351 Views
1 replies
0 likes

351 Views
1 replies
0 likes

'Downloading X of Y' notification spammed, waking my display

PlanPremiumCountry SwedenDeviceOnePlus 5TOperating SystemOxygenOS 5.1.3 (Android 8.1.0) My Question or IssueThe "Downloading X of Y" notification keeps popping up all the time, some times several times a minute, which cause my display to wake up ever...

Pagge
Regular
Plan Premium Country Sweden Device OnePlus 5T Operating System OxygenOS 5.1.3 (Android 8.1.0) My Question or Issue The "Downloading X of Y" notification keeps popping up all th...
2018-07-06 10:27:19 AM
2018-07-06 8:08:09 PM
Pagge
Regular
472 Views
2 replies
0 likes

472 Views
2 replies
0 likes

Low volume problem...

Hi everyone. I got a problem with spotify. About low volume. If i restart the phone and start spotify, everything is normal with volume. But after a few time later, if i got some notifications from another apps, the volume is going low. You know, if ...

ptasBey
Casual Listener
Hi everyone. I got a problem with spotify. About low volume. If i restart the phone and start spotify, everything is normal with volume. But after a few time later, if i got some notifications from a...
2018-07-02 11:06:25 PM
2018-07-06 5:23:16 PM
ptasBey
Casual Listener
1190 Views
2 replies
0 likes

1190 Views
2 replies
0 likes

Spotify keeps creating a download notification and keeps my phone awake

PlanPremiumCountryArgentinaDeviceMOTO G4 PLUSOperating System7.0My Question or IssueSpotify keeps creating a download notification (downward arrow) every minute and it keeps my phone awake and that keeps draining my battery. I tried reinstalling spot...

Tyrannos_
Casual Listener
Plan Premium Country Argentina Device MOTO G4 PLUS Operating System 7.0 My Question or Issue Spotify keeps creating a download notification (downward arrow) every minute and it keeps my phon...
2018-07-03 9:34:28 PM
2018-07-06 2:58:43 PM
dijara
Regular
19764 Views
4 replies
18 likes

19764 Views
4 replies
18 likes

New Update

My Question or IssueThere's no shuffle button so when I connect to the PS4 with my phone I can't unshuffle music from my phone. Another complaint with this newest overhaul if that's what it's called you can no longer add Albums to playlists without g...

Ghostman120
Newbie
My Question or Issue There's no shuffle button so when I connect to the PS4 with my phone I can't unshuffle music from my phone. Another complaint with this newest overhaul if that's what it's calle...
2018-07-06 12:20:28 PM
2018-07-06 2:07:47 PM
Loxer
Community Legend
505 Views
1 replies
0 likes
Shuffle Function
Update

505 Views
1 replies
0 likes

Superuser Contribution Ridiculous loading times (Android 7.0, Spotify 8.4...)

PlanPremiumCountry - Europe DeviceSamsung Galaxy S 7Operating SystemAndroid 7.0, Spotify 8.4.56.803 armV7 My Question or Issue Spotify has ridiculous loading times - very often, but not always. It takes 5 to 10 minutes very often until I can hear mus...

tmotl
Regular
Plan Premium Country - Europe Device Samsung Galaxy S 7 Operating System Android 7.0, Spotify 8.4.56.803 armV7 My Question or Issue Spotify has ridiculous lo...
2018-06-11 9:34:11 AM
2018-07-06 12:34:11 PM
tmotl
Regular
764 Views
3 replies
0 likes

764 Views
3 replies
0 likes

Superuser Contribution Spotify stop playing music - LG G6

PlanPremiumCountry PolandDeviceLG G6Operating SystemAndroid 8.0.0 My Question or Issue Since about a week I have very annoying problem with Spotify.It stops playing song. I'm listening my playlist and it just stops in the middle of the song, like I w...

So_Y512
Casual Listener
Plan Premium Country Poland Device LG G6 Operating System Android 8.0.0 My Question or Issue Since about a week I have very annoying problem with Spotify. It stops playi...
2018-06-25 11:21:05 AM
2018-07-06 8:42:24 AM
So_Y512
Casual Listener
2287 Views
5 replies
0 likes

2287 Views
5 replies
0 likes

Offline playlist lost on Andriod SD card, fall back to internal memory.

PlanPremiumCountryBelgium DeviceSamsung A3 2017 Operating SystemAndriod Oreo (8.0.1) My Question or IssueHello again Spotify Support,I discovered for the so many times that I lost all my OFFLINE playlists. I believe this happens every time the Spotif...

inetbas
Gig Goer
Plan Premium Country Belgium Device Samsung A3 2017 Operating System Andriod Oreo (8.0.1) My Question or Issue Hello again Spotify Support, I discovere...
2018-06-27 8:52:59 AM
2018-07-06 8:03:40 AM
leroinain
Casual Listener
892 Views
2 replies
1 likes
andriod

892 Views
2 replies
1 likes

Superuser Contribution Android Galaxy S6 Edge +, Spotify, bluetooth headphones, and wifi Audio Stuttering

The issue occurs when I'm using spotify android app, bluetooth headphones, and I'm on wifi. I get endless, unbearable stuttering! The only solution I have is when I turn wifi off. This issue doesn't occur on any other audio sources on my phone. Spoti...

mfv5-kh5_vutg
Casual Listener
The issue occurs when I'm using spotify android app, bluetooth headphones, and I'm on wifi. I get endless, unbearable stuttering! The only solution I have is when I turn wifi off. This issue doesn't ...
2018-06-27 3:36:19 PM
2018-07-06 3:43:31 AM
Alfredo
Roadie
948 Views
3 replies
0 likes

948 Views
3 replies
0 likes

Swipping songs on album freezes

PremiumUruguayHuawei mate 10 liteAndroid 8 Every time I'm playing music on random and try to swipe on the album cover to the next song it let me do it twice and freezes the album cover but on the back let me change song with the buttons. And if i tur...

user-removed
Visitor
Premium Uruguay Huawei mate 10 lite Android 8 Every time I'm playing music on random and try to swipe on the album cover to the next song it let me do it twice and freezes the album cover...
2018-07-05 12:00:31 AM
2018-07-05 12:25:16 AM
Loxer
Community Legend
430 Views
1 replies
0 likes

430 Views
1 replies
0 likes

Shuffle Play - already have Premium

So my friend has Premium, and has (definitely) just made the payment for this. The app just updated and she can't turn off shuffle play. I have read numerous posts saying that the shuffle button doesn't work, or that it only works in some cases, but ...

MaddVMilliner
Newbie
So my friend has Premium, and has (definitely) just made the payment for this. The app just updated and she can't turn off shuffle play. I have read numerous posts saying that the shuf...
2018-07-05 8:40:11 PM
2018-07-05 8:54:10 PM
Loxer
Community Legend
452 Views
1 replies
0 likes

452 Views
1 replies
0 likes

[Android] songs suppressed and redownloaded

Hello, I use Spotify as a Premium user in France. The device is a LG V20 running Android (non-rooted). Since 2 days, the app removes more than 100 songs I have downloaded in random playlists and download them again, spoiling my battery and my phone p...

AymericG
Newbie
Hello, I use Spotify as a Premium user in France. The device is a LG V20 running Android (non-rooted). Since 2 days, the app removes more than 100 songs I have downloaded in random playlists...
2018-07-05 6:19:52 AM
2018-07-05 6:02:55 PM
sax759
Casual Listener
582 Views
2 replies
0 likes

582 Views
2 replies
0 likes

All playlists storaged back to offline status

One or two times on month my storaged playlists back to offline status and I need download it again. What happen with Spotify ? Can be a android problem ?

user-removed
Visitor
One or two times on month my storaged playlists back to offline status and I need download it again. What happen with Spotify ? Can be a android problem ?
2018-05-17 3:11:39 PM
2018-07-05 4:32:01 PM
user-removed
Not applicable
433 Views
1 replies
0 likes

433 Views
1 replies
0 likes

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