Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
3 hours ago
Sumit_Ghosh
Casual Listener
51889 Views
67 replies
25 likes

51889 Views
67 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
882136 Views
11 replies
51 likes
Android
Guide
Troubleshooting

882136 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
27415 Views
4 replies
0 likes

27415 Views
4 replies
0 likes

Download quality keeps resetting itself

Since a few weeks i noticed the download quality settings on my pixel 2xl keeps on resetting itself from extreme to normal no matter how many times I set it back. It becoming extremely annoying to keep re-downloading my playlists each time it resets ...

smackyouarh
Casual Listener
Since a few weeks i noticed the download quality settings on my pixel 2xl keeps on resetting itself from extreme to normal no matter how many times I set it back. It becoming extremely annoying to ke...
2018-04-09 6:09:57 AM
2018-06-12 10:17:44 PM
veprieto
Newbie
3613 Views
7 replies
13 likes

3613 Views
7 replies
13 likes

Skipping song.

Premium, Latvia, Samsung Galaxy S7, Android.I spent around an hour looking for a song: Jay-Z, Alicia Keys - Empire of State Mind, later when I found it I put it on my own Spotify playlist. When it was supposed to play next, it just automatically skip...

Robertkras4
Casual Listener
Premium, Latvia, Samsung Galaxy S7, Android. I spent around an hour looking for a song: Jay-Z, Alicia Keys - Empire of State Mind, later when I found it I put it on my own Spotify playlist. When it ...
2018-06-11 9:25:43 PM
2018-06-12 9:11:48 PM
lubos
Roadie
1024 Views
2 replies
0 likes

1024 Views
2 replies
0 likes

my spotify app on android keeps crashing after i added local files

when i first add them, i can listen to the songs normally. But if i close the app and wait a couple hours, whe i try to open the app it just crashes.

rvaloo-nly_tq
Newbie
when i first add them, i can listen to the songs normally. But if i close the app and wait a couple hours, whe i try to open the app it just crashes.
2018-06-10 2:43:48 AM
2018-06-12 8:07:05 PM
niharkg
Regular
4708 Views
15 replies
0 likes

4708 Views
15 replies
0 likes

Playlist won't play searched artist!

When I open one of my playlist, and search an artist or band, and play the first song, the playlist will shuffle the whole playlist and not the spicific artist or band.PlanPremiumCountry USADevicePixel 2 XLOperating SystemAndroid

Dorkmanchu
Casual Listener
When I open one of my playlist, and search an artist or band, and play the first song, the playlist will shuffle the whole playlist and not the spicific artist or band. Plan Premium Country &nbsp...
2018-06-12 4:55:16 PM
2018-06-12 5:02:35 PM
4xi-ns_f6bqcn
Newbie
470 Views
1 replies
0 likes

470 Views
1 replies
0 likes

Solved!! Android app crash at startup

PlanPremiumCountry PolandDeviceLG G5Operating SystemAndroid 7.0 My Question or Issue As of today, i cant open Spotify app. Tried clearing cache/data, reinstalling (ffs, ive had 1000+ songs downloaded for offline and 20+ mp3 playlists synced..) and no...

zawias92
Casual Listener
Plan Premium Country Poland Device LG G5 Operating System Android 7.0 My Question or Issue As of today, i cant open Spotify app. Tried clearing cache/data, reinstalling (...
2018-06-09 1:59:37 PM
2018-06-12 3:46:57 PM
niharkg
Regular
7304 Views
24 replies
11 likes

7304 Views
24 replies
11 likes

I have a ZTE phone and can't find the storage option in the settings

I need to transfer my downloaded music to my so card for storage but I can't find the storage option in the settings on my account (I have a ZTE phone) plz help

-oj9_hcick8ye
Newbie
I need to transfer my downloaded music to my so card for storage but I can't find the storage option in the settings on my account (I have a ZTE phone) plz help
2018-06-01 2:53:38 AM
2018-06-12 2:19:40 PM
JayTee0212
Regular
502 Views
1 replies
0 likes

502 Views
1 replies
0 likes

Spotify crashes after moving the songs on external sd card

PlanPremiumCountry DeviceSamsung Galaxy A3Operating SystemAndroid Oreo My Question or Issue I can easily move the whole music on to the external sd card. But when I try to use Spotify a couple of hours or days later, I am logged out and can not log i...

375i_-421lkai
Casual Listener
Plan Premium Country Device Samsung Galaxy A3 Operating System Android Oreo My Question or Issue I can easily move the whole music on to the external sd card. But w...
2018-06-04 4:12:43 PM
2018-06-12 12:27:11 PM
375i_-421lkai
Casual Listener
1196 Views
2 replies
0 likes

1196 Views
2 replies
0 likes

Links shared through FB messenger either don't work at all, or just open the Play Store

I've been having trouble playing ANY links through Facebook messenger. The links appear as they should but never open the song on spotify. I used to be able to get around the issue by sharing the direct link, but now that doesn't work either.When a l...

NoobyMcNooblet
Newbie
I've been having trouble playing ANY links through Facebook messenger. The links appear as they should but never open the song on spotify. I used to be able to get around the issue by sharing the dir...
2018-05-14 5:24:43 PM
2018-06-12 10:48:27 AM
_-tkjro3bcwn
Newbie
12596 Views
3 replies
39 likes

12596 Views
3 replies
39 likes

Spotify crashes on startup on Android since the last update.

PlanPremiumCountry DEDeviceMoto G4Operating SystemAndroid 7.0 My Question or Issue I've read this from others already. Apparently a lot of people have the same issue. Whenever I start the spotify app it immediately crashes. I've reinstalled it twice,...

Peterpfankuchen
Casual Listener
Plan Premium Country DE Device Moto G4 Operating System Android 7.0 My Question or Issue I've read this from others already. Apparently a lot of people have the s...
2018-06-09 2:08:00 PM
2018-06-12 10:10:41 AM
imogenbd
Casual Listener
3571 Views
13 replies
18 likes

3571 Views
13 replies
18 likes

Solved!! Spotify VERY slow.

My Spotify app has been extremely slow lately, songs won't play for seconds after I click them and music doesn't play/pause for long pauses after I click on the button. Using S7 Edge Android Oreo.

saldenjohnson
Casual Listener
My Spotify app has been extremely slow lately, songs won't play for seconds after I click them and music doesn't play/pause for long pauses after I click on the button. Using S7 Edge Android Oreo. &...
2018-06-12 4:14:48 AM
2018-06-12 9:18:54 AM
Nico
Community Legend
10377 Views
1 replies
1 likes
smartphone

10377 Views
1 replies
1 likes

Spotify still pausing on chromecast

Hi, I've been part of a group of people having problems with spotify pausing with chromecast audio. The issue has been marked as fixed, but it's not fixed for me:https://community.spotify.com/t5/Android/Please-fix-chromecast-with-Spotify/m-p/2459136#...

Usokkld
Newbie
Hi, I've been part of a group of people having problems with spotify pausing with chromecast audio. The issue has been marked as fixed, but it's not fixed for me: https://community.spotify....
2018-06-12 9:08:26 AM
484 Views
0 replies
0 likes

484 Views
0 replies
0 likes

Where has gone the beautiful display?

Spotify on android, premium subscription. France. Hi, just a few days ago Spotify looked beautiful on my android phone. The music playing cover was full screen, with big enough text so I can see it in the car easily. The home screen was pretty too, w...

harf4ng
Music Fan
Spotify on android, premium subscription. France. Hi, just a few days ago Spotify looked beautiful on my android phone. The music playing cover was full screen, with big enough text so...
2018-06-12 9:06:19 AM
290 Views
0 replies
0 likes

290 Views
0 replies
0 likes

No aparecen las canciones descargadas

Hace dos semanas adquiri un MOTO E4 con Android 7.1.1 entonces como cualquier tiempo normal descarge todas mis canciones para escucharlas de modo offline (soy usuario premium en un paquete familiar) entonces hasta ahi todo perfecto, pero cuando agreg...

user-removed
Visitor
Hace dos semanas adquiri un MOTO E4 con Android 7.1.1 entonces como cualquier tiempo normal descarge todas mis canciones para escucharlas de modo offline (soy usuario premium en un paquete familiar) ...
2017-08-09 3:46:51 AM
2018-06-12 7:25:38 AM
Vladimir96
Newbie
3620 Views
3 replies
1 likes

3620 Views
3 replies
1 likes

Spotify taking up 5GB with 'Offline Mode' turned off

Why is Spotify taking up 5GB or more with 'Offline Mode' turned off? I have to clear cache every week to get my space back, it's ridiculous! I'm suprised the app doesn't have a limit option for how much cache data Spotify can take up (or) an option t...

_vinr
Newbie
Why is Spotify taking up 5GB or more with 'Offline Mode' turned off? I have to clear cache every week to get my space back, it's ridiculous! I'm suprised the app doesn't have a lim...
2018-06-12 6:18:02 AM
787 Views
0 replies
0 likes

787 Views
0 replies
0 likes

Solved!! Spotify continuous crash

Hi guys, My spotifu keeps crashing whenever I open it. I tried uninstalling/reinstalling it but it works only for a couple of hours, then it goes back to continuous crashing. My device is a Google Pixel 2. Please help me out on this, i need my music....

Hardb0ss
Casual Listener
Hi guys, My spotifu keeps crashing whenever I open it. I tried uninstalling/reinstalling it but it works only for a couple of hours, then it goes back to continuous crashing. My device is a ...
2018-06-06 10:10:21 AM
2018-06-12 6:06:02 AM
Chokehold
Regular
11289 Views
10 replies
5 likes

11289 Views
10 replies
5 likes

Can't Pause

PlanPremiumCountryUnited StatesDeviceHTC One m8, HTC 10, Samsung Galaxy s8Operating SystemAndroid 8.0 Oreo My Question or IssueWhen I press the pause button in the Spotify Android app, it often does not respond and the song keeps playing for up to a ...

nuclearwessels9
Newbie
Plan Premium Country United States Device HTC One m8, HTC 10, Samsung Galaxy s8 Operating System Android 8.0 Oreo My Question or Issue When I press the pause button in the Spotify An...
2018-06-12 4:08:43 AM
1386 Views
0 replies
6 likes

1386 Views
0 replies
6 likes

Taylor Swift error

Unable to play any of her songsPlanFree/PremiumCountry BrasilDeviceMoto G5s PlusOperating SystemAndroid My Question or Issue Error when I try to play taylor swift

user-removed
Visitor
Unable to play any of her songs Plan Free/Premium Country Brasil Device Moto G5s Plus Operating System Android My Question or Issue Error when I try to play taylor swift
2018-06-11 12:59:16 AM
408 Views
0 replies
0 likes

408 Views
0 replies
0 likes

Wrong song plays upon clicking.

Whenever I filter a playlist, for a certain artist persay, when I click the song I want to listen to it doesn't play the song I'm clicking, it plays the song that would have been in that spot as if I had never set a filter. Phone is a Galaxy S9+ and ...

igtyr6
Regular
Whenever I filter a playlist, for a certain artist persay, when I click the song I want to listen to it doesn't play the song I'm clicking, it plays the song that would have been in that spot as if I...
2018-05-03 12:01:31 PM
2018-06-11 11:58:57 PM
KJenkins23
Regular
5025 Views
6 replies
10 likes
click
filter

5025 Views
6 replies
10 likes

Kindle fire: Suddenly no link to podcasts in Library

Up until about a month ago, when I went to my Library in the Kindle Spotify app, there was a link to podcasts. But now, even when I follow one, that link is no longer there. What's going on? I still have it on my Samsung Galaxy 7.

muharana
Regular
Up until about a month ago, when I went to my Library in the Kindle Spotify app, there was a link to podcasts. But now, even when I follow one, that link is no longer there. What's going on? I still ...
2018-06-11 10:28:58 PM
2018-06-11 11:44:14 PM
muharana
Regular
631 Views
2 replies
1 likes

631 Views
2 replies
1 likes

Deleted Library and Playlists

PlanPremiumCountry USADeviceMotorola G5sOperating SystemAndroid Oreo My Question or Issue I got logged out of the app for some reason and I relogged in and all my saved songs and Playlists are gone. Am I the only person this happened to? Thabks in ad...

-28ll2db_ukun
Newbie
Plan Premium Country USA Device Motorola G5s Operating System Android Oreo My Question or Issue I got logged out of the app for some reason and I relogged in and all...
2018-06-11 10:26:53 PM
188 Views
0 replies
0 likes

188 Views
0 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Android

Forum Posts