Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
67059 Views
68 replies
26 likes

67059 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28919 Views
5 replies
0 likes

28919 Views
5 replies
0 likes

Play on Filtered Playlist

PlanPremiumCountryBrazil DeviceMoto G5SOperating SystemAndroid 7.1.1 My Question or IssueWhen I try to play songs using the search button on the playlist, it does not work properly and play a song that is not on the screen.

-ozddeuxb_35
Newbie
Plan Premium Country Brazil Device Moto G5S Operating System Android 7.1.1 My Question or Issue When I try to play songs using the search button on the playlist, it does not wo...
2018-06-04 6:55:43 PM
843 Views
0 replies
0 likes

843 Views
0 replies
0 likes

The volume goes up and down again, some times stop

PlanPremiumCountryusa Devicesamsung galaxy note 4Operating Systemandroid 6.0.1 My Question or Issue Every time I listen to songs on my galaxy note 4, the volume goes up and down again, some times stop. Even on My desk with good internet speed. Withou...

8e-tmb79g_m2q
Casual Listener
Plan Premium Country usa Device samsung galaxy note 4 Operating System android 6.0.1 My Question or Issue Every time I listen to songs on my galaxy note 4, the volume goe...
2018-06-04 6:20:35 PM
279 Views
0 replies
0 likes

279 Views
0 replies
0 likes

Spotify turns shuffle and repeat off when selecting new songs

For the past few days I've been having this problem. I'll select a song and set shuffle and repeat on. Then I'll go to a different playlist or album and select a new song, and Spotify has turned shuffle and repeat off. It also happens sometimes when ...

hwood34
Casual Listener
For the past few days I've been having this problem. I'll select a song and set shuffle and repeat on. Then I'll go to a different playlist or album and select a new song, and Spotify has turned shuf...
2018-05-19 8:33:21 AM
2018-06-04 6:09:35 PM
mhbjo
Newbie
1100 Views
3 replies
5 likes

1100 Views
3 replies
5 likes

SD-Card Problem after Device Reboot

PlanPremiumCountryGermany DeviceSamsung Galaxy S8Operating SystemAndroid 8 Dear Spotify Team,i don't know why, but everytime my device is restarted, the standard storage location of the Spotify offline Data changes back to internal storage instead of...

p_wv-zhqjisal
Newbie
Plan Premium Country Germany Device Samsung Galaxy S8 Operating System Android 8 Dear Spotify Team, i don't know why, but everytime my device is restarted, the standard...
2018-06-04 4:58:06 PM
544 Views
0 replies
3 likes

544 Views
0 replies
3 likes

Superuser Contribution Playlist naming - why is it blank by default?

It used to be so that when you created a new playlist, it suggested the name in "Artist name - album name" format. Now this has changed: for a while the name field has been blank. Why? This is a problem for example when you're on the move or if you d...

VNSK
Newbie
It used to be so that when you created a new playlist, it suggested the name in "Artist name - album name" format. Now this has changed: for a while the name field has been blank. Why? This ...
2018-04-25 12:10:45 PM
2018-06-04 3:32:01 PM
Chris
Spotify
1225 Views
1 replies
0 likes

1225 Views
1 replies
0 likes

Spotify Won't Open Problem & Tempory Fix (Without Losing User Data)

PlanPremiumCountryTurkeyDeviceAsus Zenfone 3 (ZE552KL / 3 GB / 32 GB)Operating SystemAndroid Oreo My Question or IssueTwo days ago Spotify started to freeze on startup and I could fix the problem by clearing the app cache. Yesterday, the same problem...

user-removed
Visitor
Plan Premium Country Turkey Device Asus Zenfone 3 (ZE552KL / 3 GB / 32 GB) Operating System Android Oreo My Question or Issue Two days ago Spotify started to freeze on startup and I ...
2018-06-04 2:47:30 PM
460 Views
0 replies
1 likes

460 Views
0 replies
1 likes

ALL downloaded songs dissappear - Playlists exist but, button download is off

PlanPremiumCountryGermanyDevicebq Aquaris XOperating SystemAndroid 7.1.1My Question or IssueAll my playlists are fixed to download the songs to phone.All songs have a capacity of around 3 GBIt happend 3rd time that the wiper of ALL playlists for down...

bobby70437
Casual Listener
Plan Premium Country Germany Device bq Aquaris X Operating System Android 7.1.1 My Question or Issue All my playlists are fixed to download the songs to phone. All songs have a capacity of ...
2018-06-04 2:11:43 PM
258 Views
0 replies
0 likes

258 Views
0 replies
0 likes

Pas d'option stockage android

Ma version spotify est à jour, je suis sur Honor 8 et sous Android. Cependant, je n'ai pas d'option stockage dans les paramètres, ni d'égaliseur, à la différence d'autres smartphones utilisant la même version. Des solutions? J'ai également attribué l...

Pierreulian
Newbie
Ma version spotify est à jour, je suis sur Honor 8 et sous Android. Cependant, je n'ai pas d'option stockage dans les paramètres, ni d'égaliseur, à la différence d'autres smartphones utilisant la mêm...
2017-03-14 9:42:54 PM
2018-06-04 12:46:24 PM
smol_mosher_one
Casual Listener
2243 Views
9 replies
3 likes

2243 Views
9 replies
3 likes

No audio when playing spotify on my Onkyp DPX1A output to USB

PlanPremiumCountry DeviceOnkyo DPX1AOperating SystemAndroid My Question or Issue No audio is coming out on my Onkyo DPX1A on the USB port when playing spotify. It works just fine if the audio is sent through Bluetooth

8r3_-x37j6b7u
Newbie
Plan Premium Country Device Onkyo DPX1A Operating System Android My Question or Issue No audio is coming out on my Onkyo DPX1A on the USB port when playing spotify. ...
2018-06-04 12:36:57 PM
576 Views
0 replies
1 likes

576 Views
0 replies
1 likes

No new discover weekly

Hey guys, I've been using spotify premium for quite a while now and it's always worked perfectly. However today my discover weekly play list didn't update. Is there any way you could help me?

nGear
Newbie
Hey guys, I've been using spotify premium for quite a while now and it's always worked perfectly. However today my discover weekly play list didn't update. Is there any way you could h...
2018-06-04 12:22:10 PM
249 Views
0 replies
0 likes

249 Views
0 replies
0 likes

Solved!! Syncing offline playlist to another device. very slow internet

PlanPremiumCountry NorwayDevice(iPhone 8 and Samsung Note Operating System(iOS 10 and Android.) My Question or Issue Hi. I am wondering if it's possible to sync my offline playlist to new phone when it arrives? Syncing my playlists over the internet ...

to-2lihs_39b8
Casual Listener
Plan Premium Country Norway Device (iPhone 8 and Samsung Note 😎 Operating System (iOS 10 and Android.) My Question or Issue Hi. I am wondering if it's possible to sync m...
2018-05-29 3:39:27 PM
2018-06-04 11:28:04 AM
Joe
Community Legend
513 Views
2 replies
0 likes

513 Views
2 replies
0 likes

suffle is bugged?

PlanPremiumCountry United States DeviceSamsung Galaxy Note 8Operating SystemAndroid oreo My IssueI have 3 playlist in my spotify:1) K-pop playlist2) J-pop playlist3) combination of both of playlist (playlist 1 and 2 combined)and playlist 3 is casuing...

user-removed
Visitor
Plan Premium Country United States Device Samsung Galaxy Note 8 Operating System Android oreo My Issue I have 3 playlist in my spotify: 1) K-pop playlist 2) J-pop playl...
2018-06-04 10:19:59 AM
2018-06-04 10:22:45 AM
user-removed
Not applicable
474 Views
1 replies
0 likes
Android
bug
Suffle

474 Views
1 replies
0 likes

Spotify crashes

hey I was just wondering what’s wrong with my Spotify like when I play a song I and I go to a another app it’s doesnt let me pause or change the song it just stays stuck but it’s keeps playing the song and it changes the song but I can’t do by clicki...

x19-dd_zylwyk
Newbie
hey I was just wondering what’s wrong with my Spotify like when I play a song I and I go to a another app it’s doesnt let me pause or change the song it just stays stuck but it’s keeps playing the so...
2018-06-04 5:19:25 AM
354 Views
0 replies
0 likes

354 Views
0 replies
0 likes

Continually stops playing on certain songs

PlanPremiumCountryUSA DeviceLGV30Operating SystemWhatever the newest LG Android update is called My Question or Issue I have had this problem for over a year. I actually cancelledy premium on my last phone because it was so annoying. Well bought a ne...

b-27jqne_57at
Newbie
Plan Premium Country USA Device LGV30 Operating System Whatever the newest LG Android update is called My Question or Issue I have had this problem for over a y...
2018-06-04 4:03:04 AM
286 Views
0 replies
1 likes

286 Views
0 replies
1 likes

Music stops playing when screen goes to sleep

The music stops as soon as my phone screen goes to sleep or I hit the home button for another app. This is a new problem that started today and I’ve never experienced it in my many years of using Spotify Premium on my iPhone. I play music and use my ...

0s51-_dgm8o2a
Newbie
The music stops as soon as my phone screen goes to sleep or I hit the home button for another app. This is a new problem that started today and I’ve never experienced it in my many ye...
2018-06-03 10:36:26 PM
2018-06-04 3:05:09 AM
Joe
Community Legend
1054 Views
1 replies
0 likes

1054 Views
1 replies
0 likes

Spotify not supported in my location

PlanFreeCountry Guernsey (within the uk)DeviceSamsung galaxy s8 Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueRecently bought a new phone. I have gone to download the spotify app through the play store however I'm unable...

25tkth-q_q3ee
Newbie
Plan Free Country Guernsey (within the uk) Device Samsung galaxy s8 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Recently bought a...
2018-06-03 12:03:52 AM
2018-06-04 3:02:53 AM
Joe
Community Legend
340 Views
1 replies
0 likes

340 Views
1 replies
0 likes

"Extreme" streaming setting replaced with "very high" setting in premium

PlanPremiumCountryUSADeviceSamsung Galaxy Note 5Operating SystemAndroid 7.0 very recently switched to a non facebook account. Spotify Support was extremly helpful with the move over. I noticed that in the app settings, the "extreme" setting for strea...

cg4yf_t-7e53a
Regular
Plan Premium Country USA Device Samsung Galaxy Note 5 Operating System Android 7.0 very recently switched to a non facebook account. Spotify Support was extremly helpful with the move...
2018-05-26 8:16:05 AM
2018-06-04 2:59:38 AM
Joe
Community Legend
4329 Views
2 replies
1 likes

4329 Views
2 replies
1 likes

Saved Music Issues

PlanFreeCountry USAndroid My Question or Issue I had a large saved songs list and I frequently used for work, with the new update i've lost access to it. I only have the small favorites playlist with a few songs that constantly repeat... I had a larg...

_3se4-gq0dnfy
Newbie
Plan Free Country US Android My Question or Issue I had a large saved songs list and I frequently used for work, with the new update i've lost access to it. I only have the small fav...
2018-06-04 1:46:39 AM
273 Views
0 replies
0 likes

273 Views
0 replies
0 likes

Having issues with shufe feature

PlanFree/PremiumCountry Philippines Operating SystemAndroid Nougat My Question or Issue Hello can anyone help me? Im having issue with the shuffle feature, it keeps toggling off when i pressed it. It is getting annoying.. Pls help thanks!

AtoysPorkchop
Casual Listener
Plan Free/Premium Country Philippines Operating System Android Nougat My Question or Issue Hello can anyone help me? Im having issue with the shuffle feature, ...
2018-05-30 9:18:21 PM
2018-06-03 12:58:19 AM
Ruvie96
Casual Listener
323 Views
1 replies
0 likes

323 Views
1 replies
0 likes

Playlist Not Downloading

PlanPremiumCountry USADeviceSamsung Galaxy J7 Sky ProOperating SystemAndroid 7.0 My Question or Issue Hello, so yesterday my spotify app on android crashed and refused to reopen, was just a black screen no music nothing. So I followed the troubleshoo...

senshikirstein
Newbie
Plan Premium Country USA Device Samsung Galaxy J7 Sky Pro Operating System Android 7.0 My Question or Issue Hello, so yesterday my spotify app on android crashed and re...
2018-06-03 12:33:49 AM
253 Views
0 replies
0 likes

253 Views
0 replies
0 likes

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