Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
Tuesday
jt120
Regular
42906 Views
66 replies
25 likes

42906 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
878236 Views
11 replies
51 likes
Android
Guide
Troubleshooting

878236 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26440 Views
4 replies
0 likes

26440 Views
4 replies
0 likes

Descarga lenta con wifi excelente.

No es la primera vez que me pasa, ni en el mismo dispositivo, ¿muchas veces los servidores de Spotify están saturados no ?no es cosa mía, ya probé desinstalar, probar otro dispositivo, mirar velocidad de conexión y nada. Cuando tengo que bajar un núm...

puntadenah
Newbie
No es la primera vez que me pasa, ni en el mismo dispositivo, ¿muchas veces los servidores de Spotify están saturados no ?no es cosa mía, ya probé desinstalar, probar otro dispositivo, mirar velocida...
2018-05-09 2:01:57 PM
2118 Views
0 replies
2 likes

2118 Views
0 replies
2 likes

No publish my activity button on Android spotify

No publish my activity button under the social tab in settings

jamedoge
Newbie
No publish my activity button under the social tab in settings
2018-05-09 1:54:44 PM
297 Views
0 replies
0 likes

297 Views
0 replies
0 likes

Loud sound at start of song

I have used Spotify premium for approxinately 10 months and over the last few days I have developed a problem. Whenever a new song starts approximately 1-2 seconds in I get a sudden burst of very loud noise. This is regardless of streaming or a previ...

Si16
Newbie
I have used Spotify premium for approxinately 10 months and over the last few days I have developed a problem. Whenever a new song starts approximately 1-2 seconds in I get a sudden burst of...
2018-05-09 1:54:24 PM
832 Views
0 replies
3 likes

832 Views
0 replies
3 likes

Solved!! My friends can't see what I'm listening and Last.fm scrobbling doesn't work

I updated Spotify on Android and now the songs I'm listening doesn't go on friends feed and last.fm. But on desktop for windows it works. What can I do? All the settings are right. Feels stupid to pay for premiun when my most important qualitys does ...

beeabay
Casual Listener
I updated Spotify on Android and now the songs I'm listening doesn't go on friends feed and last.fm. But on desktop for windows it works. What can I do? All the settings are right. Feels stupid to pa...
2018-05-07 8:45:50 PM
2018-05-09 1:15:56 PM
beeabay
Casual Listener
1046 Views
2 replies
3 likes

1046 Views
2 replies
3 likes

Local files always play from start regardless of where you click

For some reason, as of yesterday whenever I'm listening to local files offline, if I try to skip part of the song (play from the middle, go back to my favourite part or whatever) it just won't do it. It will either just restart the whole song and go ...

mikekay313
Casual Listener
For some reason, as of yesterday whenever I'm listening to local files offline, if I try to skip part of the song (play from the middle, go back to my favourite part or whatever) it just won't do it....
2018-05-09 11:43:49 AM
238 Views
0 replies
0 likes

238 Views
0 replies
0 likes

Superuser Contribution Songs keep skipping and pausing randomly

I'm having this issue on my Samsung Galaxy S8 ever since the most recent update. Can you let us know what operating system and Spotify version you're currently using? Android 8.0 Does this happen when trying to stream music through 3G/4G or on WiFi? ...

Emmawriter
Casual Listener
I'm having this issue on my Samsung Galaxy S8 ever since the most recent update. Can you let us know what operating system and Spotify version you're currently using? Android 8.0 Does t...
2018-04-13 6:40:39 PM
2018-05-09 10:19:52 AM
Melody
Spotify
870 Views
3 replies
0 likes

870 Views
3 replies
0 likes

App uses 3.8gb on phone, but no downloaded content

as above. Memory usage is massive compared to app size, but when I set to only show downloaded content, nothing is visible. Any thoughts? Thanks

Rickyleaburke
Newbie
as above. Memory usage is massive compared to app size, but when I set to only show downloaded content, nothing is visible. Any thoughts? Thanks
2018-05-09 8:44:47 AM
2018-05-09 9:59:37 AM
jsannn
Community Legend
264 Views
1 replies
0 likes

264 Views
1 replies
0 likes

Can not find the next on shuffle button on my playlist

On the Last spotify update their was an option for me to see what was playing next on my playlist when it was on shuffle and it gave me all the songs that have not played yet on shufle on my spotify playlist on the recent update that was today I coul...

Anonymous30
Casual Listener
On the Last spotify update their was an option for me to see what was playing next on my playlist when it was on shuffle and it gave me all the songs that have not played yet on shufle on my spotify ...
2018-05-09 6:58:09 AM
336 Views
0 replies
0 likes

336 Views
0 replies
0 likes

New Android user trialing Premium is the last update causing my problems?

I'm not liking Spotify but how could it be so popular with all these issues I read about? I used Apple music on my iPhone, but I want to use Android auto because it supports Waze. Now I need a streaming app. Currently, playlist don't shuffle, request...

aauno
Newbie
I'm not liking Spotify but how could it be so popular with all these issues I read about? I used Apple music on my iPhone, but I want to use Android auto because it supports Waze. Now I n...
2018-05-09 5:38:05 AM
255 Views
0 replies
0 likes

255 Views
0 replies
0 likes

Volume Issues New update

With the Latest Spotify update for Android I have noticed a decrease in the Volume of the music, what gives?!?!?! Please fix it!

DeRuijter
Regular
With the Latest Spotify update for Android I have noticed a decrease in the Volume of the music, what gives?!?!?! Please fix it!
2015-05-07 5:29:51 PM
2018-05-09 4:54:26 AM
Danielsc007
Regular
35608 Views
168 replies
18 likes

35608 Views
168 replies
18 likes

cache cleared

I cleared the cache on spotify when I uninstalled it accidentally on my phone. I have slow data, so any songs that aren't cached on my phone load very slowly and I can't listen to them. Is there any way to cache them all quickly?

Dongyu
Newbie
I cleared the cache on spotify when I uninstalled it accidentally on my phone. I have slow data, so any songs that aren't cached on my phone load very slowly and I can't listen to them. Is there any ...
2018-05-09 2:58:31 AM
391 Views
0 replies
0 likes

391 Views
0 replies
0 likes

Spotify breaks when I play Periphery Heavy Heart

Every time when I start to play Heavy Heart by Periphery, the Android app breaks itself. The app will go blank with only the background and will take 5 minutes to skip ahead 4 songs on my playlist while on random shuffle on repeat playlist. At first ...

lorddoom9
Newbie
Every time when I start to play Heavy Heart by Periphery, the Android app breaks itself. The app will go blank with only the background and will take 5 minutes to skip ahead 4 songs on my playlist wh...
2018-05-08 10:28:24 PM
285 Views
0 replies
0 likes

285 Views
0 replies
0 likes

Solved!! Musicas com som estalando

Prezados, boa noite. Gosto muito do Spotify, contudo desde a última atualização às músicas estão com som ruim. Como se estivesse estalando no ritmo da música. Percebi que a culpa não é da minha caixa de som, já que a mesma música toca perfeitamente p...

jvitortxr
Casual Listener
Prezados, boa noite. Gosto muito do Spotify, contudo desde a última atualização às músicas estão com som ruim. Como se estivesse estalando no ritmo da música. Percebi que a culpa não é da minha caixa...
2017-04-29 3:08:46 AM
2018-05-08 9:08:02 PM
Bittencourt
Spotify Star
13720 Views
33 replies
3 likes

13720 Views
33 replies
3 likes

Superuser Contribution La app no detecta la conexion wifi

Buenas noches. Tengo la suscripcion Familiar y de movil un android, concretamente un One Plus 3. Mi problema es que la app no detecta la conexion wifi (Movistar). Funciona perfectamente, ya que he probado la misma, con otras plataformas de musica (qu...

user-removed
Visitor
Buenas noches. Tengo la suscripcion Familiar y de movil un android, concretamente un One Plus 3. Mi problema es que la app no detecta la conexion wifi (Movistar). Funciona perfectamente, ya que he pr...
2018-02-14 11:04:44 PM
2018-05-08 8:15:33 PM
user-removed
Not applicable
12973 Views
5 replies
3 likes

12973 Views
5 replies
3 likes

Problem of connection

i have this problem, but i have connection. both in wifi and in 3g it does not work. I have already delete and reinstall the app but the problem persist. What can i do?

Andi999
Newbie
i have this problem, but i have connection. both in wifi and in 3g it does not work. I have already delete and reinstall the app but the problem persist. What can i do?
2018-05-08 7:53:15 PM
246 Views
0 replies
0 likes

246 Views
0 replies
0 likes

App just deleted almost 400 songs from my library

So when the new update hit on android(to version 8.4.52.812 armV7) I went to my library to shuffle play my over 2,000 songs, but only 1,600 appeared on the counter. Since there is no sane way to count 2,048 songs(thank god I have a playlist of my ent...

nacho_baracho99
Gig Goer
So when the new update hit on android(to version 8.4.52.812 armV7) I went to my library to shuffle play my over 2,000 songs, but only 1,600 appeared on the counter. Since there is no sane way to coun...
2018-05-08 6:57:21 PM
265 Views
0 replies
0 likes

265 Views
0 replies
0 likes

Problem with SD card storage

Hello, A friend has a problem with storing his music library. This one is supposed to be on the SD card depending on the settings selected in Spotify settings. However, the music library sometimes disappears (as if the music was deleted [not moved] f...

bovy
Newbie
Hello, A friend has a problem with storing his music library. This one is supposed to be on the SD card depending on the settings selected in Spotify settings. However, the music librar...
2018-05-08 5:22:10 PM
543 Views
0 replies
1 likes
Android App
bug report
bugs
Samsung galaxy s8

543 Views
0 replies
1 likes

"Something Went Wrong" error appearing

After reinstalling Spotify this morning because I wiped my phone, I've been getting the message "Sorry, something went wrong. That didn't work. Please have another go." pretty much all day. After a few seconds, however, the message disappears and giv...

Ignallis
Newbie
After reinstalling Spotify this morning because I wiped my phone, I've been getting the message "Sorry, something went wrong. That didn't work. Please have another go." pretty much all day. After a f...
2018-03-06 2:50:44 AM
2018-05-08 2:58:36 PM
Itsameluigi
Newbie
81354 Views
18 replies
16 likes

81354 Views
18 replies
16 likes

o widget do aplicativo não aparece nas notificações.( o app esta aberto ).

me ajudem

caueribeiro-br
Newbie
me ajudem
2018-05-08 2:10:50 PM
2595 Views
0 replies
2 likes

2595 Views
0 replies
2 likes

Run in background / Why ?

Hey everyone, Since the last Spotify update, it runs in the background when open. Normally, I could skip or pause songs from the lock screen, but now the only info that shows up is "Spotify is running in the background"... I have tried deinstalling a...

user-removed
Visitor
Hey everyone, Since the last Spotify update, it runs in the background when open. Normally, I could skip or pause songs from the lock screen, but now the only info that shows ...
2018-05-08 1:37:26 PM
443 Views
0 replies
0 likes

443 Views
0 replies
0 likes

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