Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
61789 Views
68 replies
26 likes

61789 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28491 Views
5 replies
0 likes

28491 Views
5 replies
0 likes

The app closes when i stop the song

I have a Motorola moto g5s with Android 7.1.1 Android when i start a song i Go to Whatsapp for example, I stop the song from the notification bar and the norification disappear. Even if I am in the home, if I stop the song, the notification just disa...

Nikolucas11
Newbie
I have a Motorola moto g5s with Android 7.1.1 Android when i start a song i Go to Whatsapp for example, I stop the song from the notification bar and the norification disappear. Even if I am in the h...
2018-05-11 1:37:28 AM
230 Views
0 replies
0 likes

230 Views
0 replies
0 likes

I can't watch a music video on spotify

Hi! Can somebody help me on how to watch a music video on my mobile? I'm using samsung j2 2015. Please help me. I tried a couple times but it doesn't play the video. Thanks!

Xyjean
Newbie
Hi! Can somebody help me on how to watch a music video on my mobile? I'm using samsung j2 2015. Please help me. I tried a couple times but it doesn't play the video. Thanks!
2018-05-10 12:51:56 AM
321 Views
0 replies
0 likes

321 Views
0 replies
0 likes

Solved!! Duvida sobre apagar cache e dados

Estou suspeitando que mesmo depois de apagar as músicas da playlist, o spotify continua mantendo as músicas no armazenamento do cartão de memória do celular Estou querendo corrigir isso, se eu apertar na opção em configurações de apagar cache e dados...

Lendarys
Newbie
Estou suspeitando que mesmo depois de apagar as músicas da playlist, o spotify continua mantendo as músicas no armazenamento do cartão de memória do celular Estou querendo corrigir isso, se ...
2018-05-10 9:26:03 PM
2018-05-10 10:23:37 PM
Bittencourt
Spotify Star
2421 Views
1 replies
0 likes

2421 Views
1 replies
0 likes

Android 8.1 Bluetooth Issues

Hi, when I upgraded to Android 8.1 my Spotify doesn't stay connected to my Sony XAV651 Car Stereo. I know it's not Android because my calls don't drop or other Music Apps don't drop. Is there a fix for this? I pay 10.67 usd a month and would like to ...

Trent31
Newbie
Hi, when I upgraded to Android 8.1 my Spotify doesn't stay connected to my Sony XAV651 Car Stereo. I know it's not Android because my calls don't drop or other Music Apps don't drop. Is there a fix f...
2018-05-10 10:15:41 PM
444 Views
0 replies
0 likes
Android

444 Views
0 replies
0 likes

No download quality setttings

Since the update to version 8.4.52.812 (armV7), there's no setting feature to change the download quality. Any ideas?

3eraccount
Newbie
Since the update to version 8.4.52.812 (armV7), there's no setting feature to change the download quality. Any ideas?
2018-05-10 9:11:03 PM
273 Views
0 replies
0 likes

273 Views
0 replies
0 likes

new phone lost all songs and playlists

I recently got a new phone and lost all of my songs and playlist. Are they gone forever or is there a way to retrieve them. I am premium member as well. Any help would be great

ronfrancis69
Newbie
I recently got a new phone and lost all of my songs and playlist. Are they gone forever or is there a way to retrieve them. I am premium member as well. Any help would be great
2018-05-10 7:51:10 PM
359 Views
0 replies
0 likes

359 Views
0 replies
0 likes

Still receiving message notifications as interruptions even with my phone on DND

I have disabled notifications for messages, put my phone on dnd mode and ringer on silent, and I still receive an audio notification that interrupts my music.Using a Huawei P20 lite, is there something I am missing?

Coastaltw
Newbie
I have disabled notifications for messages, put my phone on dnd mode and ringer on silent, and I still receive an audio notification that interrupts my music. Using a Huawei P20 lite, is there somet...
2018-05-10 5:45:33 PM
636 Views
0 replies
0 likes

636 Views
0 replies
0 likes

[android]No puedo loguear a la app. Configuración OffLine

Algo paso con la app que no me puedo loguear. La tengo instalada en el teléfono y de pronto al querer abrirla me pide datos de inicio de sesión. El problema es que cuando pongo mis datos me dice que la "configuración actual esta establecida en modo o...

Ctroy
Newbie
Algo paso con la app que no me puedo loguear. La tengo instalada en el teléfono y de pronto al querer abrirla me pide datos de inicio de sesión. El problema es que cuando pongo mis datos me dice que ...
2018-05-10 5:04:27 PM
347 Views
0 replies
0 likes

347 Views
0 replies
0 likes

Playlists have disapeared

Hi i just logged in on my girlfriend's phone and now all my playlists have disapeared, i have logged out and back in and they are still missing

Ramasesuk
Regular
Hi i just logged in on my girlfriend's phone and now all my playlists have disapeared, i have logged out and back in and they are still missing
2018-05-10 9:11:24 AM
2018-05-10 4:04:10 PM
shepnic
Gig Goer
453 Views
4 replies
0 likes

453 Views
4 replies
0 likes

Superuser Contribution Samsung

Buenos días, acabo de comprar un Samsung J7 y, luego de conectarlo por bluetooth a la radio de mi coche, noté que dejaron de aparecer los nombres de los artistas y las canciones que se van ejecutando desde la aplicación. Anteriormente tenía un J2 y n...

maj69794
Casual Listener
Buenos días, acabo de comprar un Samsung J7 y, luego de conectarlo por bluetooth a la radio de mi coche, noté que dejaron de aparecer los nombres de los artistas y las canciones que se van ejecutando...
2018-05-10 3:16:34 PM
2018-05-10 3:36:43 PM
Melody
Spotify
273 Views
1 replies
0 likes

273 Views
1 replies
0 likes

"Ban" artist from radio

Buenos días, acabo de comprar un Samsung J7 y, luego de conectarlo por bluetooth a la radio de mi coche, noté que dejaron de aparecer los nombres de los artistas y las canciones que se van ejecutando desde la aplicación. Anteriormente tenía un J2 y n...

maj69794
Casual Listener
Buenos días, acabo de comprar un Samsung J7 y, luego de conectarlo por bluetooth a la radio de mi coche, noté que dejaron de aparecer los nombres de los artistas y las canciones que se van ejecutando...
2018-05-10 3:01:19 PM
317 Views
0 replies
0 likes

317 Views
0 replies
0 likes

Ajudaa

Não consigo escutar minhas musicas baixadas, e também quando saio, minha conta desloga excluindo minhas musicas...

Hector110
Newbie
Não consigo escutar minhas musicas baixadas, e também quando saio, minha conta desloga excluindo minhas musicas...
2018-05-10 1:12:45 PM
2018-05-10 2:57:12 PM
Bittencourt
Spotify Star
283 Views
1 replies
0 likes

283 Views
1 replies
0 likes

Si è verificato un errore. Non ha funzionato. Riprova.

Spotify su smartphone MEIZU 7 PROSpotify Premium ha sempre funzionato. Abbonamento valido fino a giugno. Non si apre più l'app da Home. Continua a comparire il msg " ! Si è verificato un errore. Non ha funzionato. Riprova. "Disinstallato, reinstallat...

tortovin1953
Newbie
Spotify su smartphone MEIZU 7 PRO Spotify Premium ha sempre funzionato. Abbonamento valido fino a giugno. Non si apre più l'app da Home. Continua a comparire il msg " ! Si è veri...
2018-05-10 1:34:57 PM
2562 Views
0 replies
2 likes

2562 Views
0 replies
2 likes

Spotify stops playing

When opening up spotify after not having used it for a while and playing a song. It's plays without sound.

Vindicare
Casual Listener
When opening up spotify after not having used it for a while and playing a song. It's plays without sound.
2018-05-10 5:38:47 AM
2018-05-10 1:02:54 PM
shepnic
Gig Goer
344 Views
1 replies
0 likes

344 Views
1 replies
0 likes

[IOS] [SPOTIFY CONNECT] [YAMAHA] Random stops/pause

At least once every 10 minutes the Spotify connectmusic play on Yamaha devices pauses or stops randomly without a reason. The service is not working.I have used the different hardware to replicate the problem- 2 ipad ja 2 iphones to control app- Yama...

SavilahdenErakk
Casual Listener
At least once every 10 minutes the Spotify connectmusic play on Yamaha devices pauses or stops randomly without a reason. The service is not working. I have used the different hardware to replicate ...
2018-05-08 11:38:25 AM
2018-05-10 9:26:01 AM
vieakort
Newbie
1059 Views
4 replies
0 likes
Yamaha

1059 Views
4 replies
0 likes

Car audio system does not recognize Spotify premium playlists

My 2011 Suzuki Kizashi has no Bluetooth capability. When connecting Samsung S6 edge phone to car stereo via USB I get an error message " file format unsupported". Is there a fix that anyone knows of?

Crunks
Newbie
My 2011 Suzuki Kizashi has no Bluetooth capability. When connecting Samsung S6 edge phone to car stereo via USB I get an error message " file format unsupported". Is there a fix that anyone knows of?
2018-05-03 7:22:45 PM
2018-05-10 8:02:43 AM
wswl
Casual Listener
644 Views
2 replies
0 likes

644 Views
2 replies
0 likes

Why is free Spotify desktop different than mobile?

Cannot cancel shuffle unless you're premium, but on desktop you can. I cannot afford premium anymore unfortunately.

joyri
Casual Listener
Cannot cancel shuffle unless you're premium, but on desktop you can. I cannot afford premium anymore unfortunately.
2018-05-10 6:44:53 AM
1665 Views
0 replies
1 likes

1665 Views
0 replies
1 likes

Superuser Contribution Is it possible to automatically skip non-downloaded songs?

Hi, when I listen to some playlist’s radio or a large playlist (which i don’t have downloaded entirely, but many of the songs are) and I loose the mobile signal (e.g. in a subway) the non-downloaded song obviously won’t be played. It would be nice if...

Kajiczech
Newbie
Hi, when I listen to some playlist’s radio or a large playlist (which i don’t have downloaded entirely, but many of the songs are) and I loose the mobile signal (e.g. in a subway) the non-downloaded ...
2018-05-08 2:33:48 PM
2018-05-10 3:36:06 AM
Aimee_T
Roadie
691 Views
1 replies
0 likes

691 Views
1 replies
0 likes

Solved!!Superuser Contribution Subscribe to premium student, didnt recieve and i am still being charged

Hello, I subscribed to the premium student account for premium spotify and Hulu. However, after I filled out all of my credited card info. I filled out my student information and a message appeared saying my student account was already in use.So I wa...

Jordanaesmith
Newbie
Hello, I subscribed to the premium student account for premium spotify and Hulu. However, after I filled out all of my credited card info. I filled out my student information and...
2018-05-09 12:11:49 AM
2018-05-10 2:59:22 AM
Aimee_T
Roadie
435 Views
1 replies
0 likes

435 Views
1 replies
0 likes

Músicas salvas não estão aparecendo no celular

Uso o Spotify no celular há alguns meses, e no dia de hoje minhas músicas salvas sumiram do celular, restando apenas as que baixei nas playlists.. No notebook, minhas músicas ainda aparecem.. Como faço para elas aparecerem novamente no celular? (Andr...

Diegomariano94
Casual Listener
Uso o Spotify no celular há alguns meses, e no dia de hoje minhas músicas salvas sumiram do celular, restando apenas as que baixei nas playlists.. No notebook, minhas músicas ainda aparecem.. Como fa...
2018-05-10 2:56:47 AM
281 Views
0 replies
0 likes

281 Views
0 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Android

Forum Posts