Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
Tuesday
jt120
Casual Listener
42815 Views
66 replies
25 likes

42815 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
878186 Views
11 replies
51 likes
Android
Guide
Troubleshooting

878186 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26418 Views
4 replies
0 likes

26418 Views
4 replies
0 likes

My spotify stops playing when I connect my Meizu to radio with jack 3.5!

Hello,I have this problme and it´s gonna make me crazy! I used to plugged my phone (Meizu M2 mini) to the car radio with the jack connection, but the spotify stops. Can anyone help me please?Thanks

juimo
Newbie
Hello, I have this problme and it´s gonna make me crazy! I used to plugged my phone (Meizu M2 mini) to the car radio with the jack connection, but the spotify stops. Can anyone help me pl...
2018-04-28 5:15:05 PM
326 Views
0 replies
0 likes

326 Views
0 replies
0 likes

Re: Recently played artists not updating

Last update erases my 5 gyga songs files. Made me so mad. On top, the possibility to save my music in memory card has disappeared, I just can do it in the phone's intermal memory which is impossible due to space matters, what on earth has happened???...

Jvmf
Newbie
Last update erases my 5 gyga songs files. Made me so mad. On top, the possibility to save my music in memory card has disappeared, I just can do it in the phone's intermal memory which is impossible ...
2018-04-27 1:29:23 PM
2018-04-28 4:39:31 PM
Djmanx3
Casual Listener
299 Views
1 replies
0 likes

299 Views
1 replies
0 likes

incorrect sorting podcast episodes

Hi all, since today my podcast is available on Spotify.https://open.spotify.com/show/76MEZewHkzFsYF5OGUqv5pUnfortunately it exists an issue with episode sorting in the android app (v8.4.50.644).The sorting from old to new is correct, but the sorting ...

DonMariachiRock
Casual Listener
Hi all, since today my podcast is available on Spotify. https://open.spotify.com/show/76MEZewHkzFsYF5OGUqv5p Unfortunately it exists an issue with episode sorting in th...
2018-04-26 1:30:17 PM
2018-04-28 11:45:12 AM
DonMariachiRock
Casual Listener
245 Views
1 replies
0 likes

245 Views
1 replies
0 likes

In den Einstellungen keine Speicher Wahl vorhanden

Also ich habe eine 64GB Speicherkarte in meinem Smartphone drin und will die Musik von Spotify auf die SD Karte übertragen, da mein interner Speicher langsam voll wird. Aber die Kategorie 'Speicher' finde ich in meinen Einstellungen nicht, was kann i...

Katharina20
Newbie
Also ich habe eine 64GB Speicherkarte in meinem Smartphone drin und will die Musik von Spotify auf die SD Karte übertragen, da mein interner Speicher langsam voll wird. Aber die Kategorie 'Speicher' ...
2017-07-10 9:47:08 AM
2018-04-28 9:03:20 AM
hoffa4
Casual Listener
3926 Views
4 replies
0 likes

3926 Views
4 replies
0 likes

Premium not transferring to new phone.

I have changed to a new phone. After the app was installed I logged in. All of my music is there but my premium subscription isn't. It still works on my old phone but can't get it to work on the new phone. This is after logging out of my old phone. S...

Mickybb
Casual Listener
I have changed to a new phone. After the app was installed I logged in. All of my music is there but my premium subscription isn't. It still works on my old phone but can't get it to work on the new ...
2018-04-28 5:37:34 AM
2018-04-28 6:34:27 AM
Mickybb
Casual Listener
336 Views
1 replies
0 likes

336 Views
1 replies
0 likes

Downloaded songs stored in external memory unplayable

Im running an android v6.0.1. and im having a problem with the recent update/s. Previously they have a storage option where we can chose where songs would be stored. After updating, the option is gone and decides to create its main folder on my poor ...

aldwin32
Newbie
Im running an android v6.0.1. and im having a problem with the recent update/s. Previously they have a storage option where we can chose where songs would be stored. After updating, the option is gon...
2018-04-28 5:48:37 AM
313 Views
0 replies
0 likes

313 Views
0 replies
0 likes

Solved!! Subscription cancelled

Well, that's my subscription cancelled! If it aint working, I aint paying. Shame because I've been a paying user since the early days, but while users are still paying, there doesn't seem to be any motivation to improve the service. Vote with your wa...

Scooby359
Casual Listener
Well, that's my subscription cancelled! If it aint working, I aint paying. Shame because I've been a paying user since the early days, but while users are still paying, there doesn'...
2012-04-17 11:30:08 PM
2018-04-27 10:44:28 PM
Misstina73
Newbie
13536 Views
51 replies
28 likes

13536 Views
51 replies
28 likes

Can't skip when casting

When casting to my Vizio TV with Chromecast built in, if I press play, pause, or skip, it disconnects from Chromecast. The only way to cast is to start playing a song on my phone and then press other devices and click on my TV. And then I cannot skip...

samhowell96
Casual Listener
When casting to my Vizio TV with Chromecast built in, if I press play, pause, or skip, it disconnects from Chromecast. The only way to cast is to start playing a song on my phone and then press other...
2018-03-30 5:15:59 AM
2018-04-27 9:19:51 PM
1167009324
Newbie
963 Views
4 replies
1 likes

963 Views
4 replies
1 likes

Superuser Contribution BUG!? Cannot start playlist using the filter bar

OK, that problem sounds very stupid but I don't get it. What is the most efficient and reliable way to start a playlist choosing a song with the above filter bar? Cause when I do so the playlist is an endless loop of just this one song. Additional ta...

Bäär
Regular
OK, that problem sounds very stupid but I don't get it. What is the most efficient and reliable way to start a playlist choosing a song with the above filter bar? Cause when I do so the...
2018-04-05 1:12:42 AM
2018-04-27 6:53:14 PM
Bäär
Regular
418 Views
2 replies
0 likes

418 Views
2 replies
0 likes

Using a smartwatch to remote spotify

Hi, I'm considering buying an android smartwatch to primary use it as a remote controller for my spotify app. Going through my library, shuffle song, skip song and so on. But i'm total lost and I saw that some of android smartwatch don't support spot...

Goregrinder
Newbie
Hi, I'm considering buying an android smartwatch to primary use it as a remote controller for my spotify app. Going through my library, shuffle song, skip song and so on. But i'm total lost ...
2018-04-27 6:35:28 PM
308 Views
0 replies
0 likes

308 Views
0 replies
0 likes

Android notification control

On Android, since the most recent app update, the notification and lock screen controls randomly appear, when I am not playing music. There seems to be no pattern as to when it happens. Does anyone how to keep this from happening?

dottemechy
Newbie
On Android, since the most recent app update, the notification and lock screen controls randomly appear, when I am not playing music. There seems to be no pattern as to when it happens. Does anyone h...
2018-04-27 6:13:10 PM
279 Views
0 replies
1 likes

279 Views
0 replies
1 likes

The new update on Android

Am I the only one who absolutely hates the new update.You can't listen to saved songs, the whole app is now way more complicated.You can't even look at the songs in your playlist.Please help

Runeherreman
Newbie
Am I the only one who absolutely hates the new update. You can't listen to saved songs, the whole app is now way more complicated. You can't even look at the songs in your playlist. Please help &...
2018-03-11 7:41:32 PM
2018-04-27 5:34:10 PM
JakeAdams
Newbie
1588 Views
2 replies
4 likes

1588 Views
2 replies
4 likes

Album art missing on local files

When I add music to my local files, the music lacks album art. I added them manually through mp3tag. They work on neither Windows nor Android. What do I do to fix this?

user-removed
Visitor
When I add music to my local files, the music lacks album art. I added them manually through mp3tag. They work on neither Windows nor Android. What do I do to fix this?
2018-04-27 4:57:33 PM
212 Views
0 replies
0 likes

212 Views
0 replies
0 likes

Spotify stops when using Polar A370 heart rate monitor

Devices: Samsung S7, bluetooh headphones, Polar A370 wrist heart monitor Problem: Spotify occasionally stops playing while I'm using bluetooth head phones during a workout. It's annoying, but closing the app and turning headphones off and on usually ...

kristeeninsd
Newbie
Devices: Samsung S7, bluetooh headphones, Polar A370 wrist heart monitor Problem: Spotify occasionally stops playing while I'm using bluetooth head phones during a workout. It's annoying, bu...
2018-04-27 4:05:42 PM
550 Views
0 replies
0 likes

550 Views
0 replies
0 likes

explicit content button

I would like the option to remove the (report explicit content) button.I scroll to bottom to play song radio and hit this button by mistake. i dont wanna report any content and feel the option to remove this button should up to the user.btw love spot...

jungledore
Newbie
I would like the option to remove the (report explicit content) button. I scroll to bottom to play song radio and hit this button by mistake. i dont wanna report any content and feel the option to ...
2018-04-27 11:28:00 AM
254 Views
0 replies
0 likes

254 Views
0 replies
0 likes

Offline downloads stuck at 0%

Hi, I'm unable to download any music offline on my Android device. The download stays at "0 of 1080 (0%)". Things I've tried:- Switching WiFi networks- Removing the cache- Reinstalling the app- Removing all offline devices from the account page All w...

user-removed
Visitor
Hi, I'm unable to download any music offline on my Android device. The download stays at "0 of 1080 (0%)". Things I've tried: - Switching WiFi networks - Removing the cache - Rei...
2018-04-24 10:32:01 AM
2018-04-27 10:49:31 AM
user-removed
Not applicable
576 Views
1 replies
0 likes

576 Views
1 replies
0 likes

Spotify does not work in my Moto M

I'm trying to use Spotify on my Moto M but whe I try to play a song it does not work, the only thing that appears is the name of the song and the pause button but id does not reproduce the song.

ezequielerrecar
Newbie
I'm trying to use Spotify on my Moto M but whe I try to play a song it does not work, the only thing that appears is the name of the song and the pause button but id does not reproduce the song.
2018-04-26 12:53:51 AM
2018-04-27 10:44:41 AM
Nico
Community Legend
323 Views
1 replies
0 likes

323 Views
1 replies
0 likes

I cant login to my samsung app

Hi all, I can't Login to my app account. I live in India at the moment so i tried to change the "country" from UK to India but i cant. The only option i can sellect is UK. Thanks in advance

saladka1
Newbie
Hi all, I can't Login to my app account. I live in India at the moment so i tried to change the "country" from UK to India but i cant. The only option i can sellect is UK. &nbsp...
2018-04-27 4:12:30 AM
2018-04-27 5:58:23 AM
MattSuda
Spotify Star
331 Views
1 replies
0 likes

331 Views
1 replies
0 likes

Spotify freezes/stops playing music randomly on Google Pixel 2

Just switched to Pixel 2. Spotify would randomly skip songs or freeze. I've tried to reinstall twice and nothing seems to work. How do I fix this issue?

tessaw
Newbie
Just switched to Pixel 2. Spotify would randomly skip songs or freeze. I've tried to reinstall twice and nothing seems to work. How do I fix this issue?
2018-04-27 4:26:34 AM
620 Views
0 replies
1 likes

620 Views
0 replies
1 likes

Equalizer for Android

What happened to the Equalizer since the last Android update. Seems to be gone. Chatted with Spotify expert who told be to reinstall. Same issue after reinstall. Did it move?

srstmss
Newbie
What happened to the Equalizer since the last Android update. Seems to be gone. Chatted with Spotify expert who told be to reinstall. Same issue after reinstall. Did it m...
2018-04-27 3:09:17 AM
290 Views
0 replies
0 likes

290 Views
0 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Android

Forum Posts