Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
47001 Views
66 replies
25 likes

47001 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
879924 Views
11 replies
51 likes
Android
Guide
Troubleshooting

879924 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26862 Views
4 replies
0 likes

26862 Views
4 replies
0 likes

PIERDO TODAS MIS DESCARGAS Y SE CIERRA MI SESIÓN INESPERADAMENTE.

Tengo una cuenta PREMIUM descargo 800 canciones en la memoria externa (explandible) de mi celular, y ocupa aprox. 10Gb que es.menos de las 3/4 partes del total de la memoria expandible, y al pasar uno o dos dias escuchando por bluetooth en el auto en...

user-removed
Visitor
Tengo una cuenta PREMIUM descargo 800 canciones en la memoria externa (explandible) de mi celular, y ocupa aprox. 10Gb que es.menos de las 3/4 partes del total de la memoria expandible, y al pasar un...
2016-08-06 9:36:48 PM
2018-04-13 4:43:39 AM
blackcatone
Newbie
12028 Views
10 replies
11 likes

12028 Views
10 replies
11 likes

Solved!! Spotify keeps automatically switching downloads to internal storage

I have a Samsung phone with about 8gb of internal storage and a 64gb external sd card. Naturally I would want to store my Spotify downloads om my external sd card. This seems to work fine for a while, but shortly after Spotify automatically switches ...

flut1
Regular
I have a Samsung phone with about 8gb of internal storage and a 64gb external sd card. Naturally I would want to store my Spotify downloads om my external sd card. This seems to work fine for a while...
2016-06-03 9:05:14 PM
2018-04-13 3:54:06 AM
mtubillybob
Casual Listener
32001 Views
59 replies
40 likes

32001 Views
59 replies
40 likes

spotify works on mobile data connection,but doesnt on wifi connection

i paid for my premium account,but starting from yesterday, April 12th 2018,my spotify has stopped working. it said 'logging in....' but didnt login at all on wifi connection. but when i tried on the mobile data connection, it did login. why is this h...

jeremyk1
Newbie
i paid for my premium account,but starting from yesterday, April 12th 2018,my spotify has stopped working. it said 'logging in....' but didnt login at all on wifi connection. but when i tried on the ...
2018-04-13 2:21:44 AM
402 Views
0 replies
0 likes

402 Views
0 replies
0 likes

Unable to play videos at all

Unable to play videos at all even after changing country and/or using a VPN

johngrish96
Newbie
Unable to play videos at all even after changing country and/or using a VPN
2018-04-13 1:14:53 AM
284 Views
0 replies
0 likes

284 Views
0 replies
0 likes

Useless download

My songs that i've downloaded always gone everytime i closed the app, is it just me or mayb alsoe happen to someone else

Musashi96p
Newbie
My songs that i've downloaded always gone everytime i closed the app, is it just me or mayb alsoe happen to someone else
2018-04-12 12:09:58 AM
229 Views
0 replies
0 likes

229 Views
0 replies
0 likes

Spotify deleting downloaded music

Just purchased a new Galaxy S9+, and it appears Spotify keeps deleting any music I download to my SD card. This is the same exact SD card I had in my LG V20 and I never had this problem. I had deleted everything before loading the SD card into my S9+...

gloryatsea
Newbie
Just purchased a new Galaxy S9+, and it appears Spotify keeps deleting any music I download to my SD card. This is the same exact SD card I had in my LG V20 and I never had this problem. I had delete...
2018-04-12 11:23:13 PM
519 Views
0 replies
0 likes

519 Views
0 replies
0 likes

Solved!!Superuser Contribution Removed the ability to shuffle play all playlist in a folder?

In the new update for the Android app, it seems they removed the option to play all playlist in a folder, is that true? I used it all the time because I follow a lot of playlist and to be able to listen to them all in shuffle mode where fantastic... ...

Anden4444
Casual Listener
In the new update for the Android app, it seems they removed the option to play all playlist in a folder, is that true? I used it all the time because I follow a lot of playlist and to be able to lis...
2017-03-05 5:38:27 PM
2018-04-12 11:12:56 PM
daxl70
Casual Listener
38303 Views
283 replies
152 likes

38303 Views
283 replies
152 likes

Tu configuración actual está establecida en modo offline

No puedo iniciar sesión desde mi LG por estar en modo offline, me da la opción de conectarme pero no da resultado, este problema lo tengo ya desde hace un mes.

ninozka
Newbie
No puedo iniciar sesión desde mi LG por estar en modo offline, me da la opción de conectarme pero no da resultado, este problema lo tengo ya desde hace un mes.
2018-04-12 9:28:12 PM
2381 Views
0 replies
6 likes

2381 Views
0 replies
6 likes

Playlist name

After updating to a Premium Account I realized that every time I create a Playlist I have to add a name for it. I don't know If this ist really an issue with Premium or Just a new "Feature"... But I liked It better when the Name of the Playlist was J...

mr10001
Newbie
After updating to a Premium Account I realized that every time I create a Playlist I have to add a name for it. I don't know If this ist really an issue with Premium or Just a new "Feature"... But I ...
2018-04-12 8:40:06 PM
586 Views
0 replies
0 likes

586 Views
0 replies
0 likes

Superuser Contribution Have to log out everytime.

I'm pretty new to spotify. The app downloaded to my phone fine (Samsung s6), songs downloan np, but when I close the app, it just keeps running in the background unless I physically logout of it. Then I have to log in everytime I open the app..Huh? T...

Ponygirlv6
Newbie
I'm pretty new to spotify. The app downloaded to my phone fine (Samsung s6), songs downloan np, but when I close the app, it just keeps running in the background unless I physically logout of it. The...
2018-04-03 3:44:56 PM
2018-04-12 8:38:39 PM
SergioDavid
Roadie
308 Views
1 replies
0 likes

308 Views
1 replies
0 likes

Superuser Contribution Downloads

I can download my songs but a few days later i have to download it again. It happens not just one time. It's more than two times in a month.

Khiara_99
Newbie
I can download my songs but a few days later i have to download it again. It happens not just one time. It's more than two times in a month.
2018-04-03 10:10:53 AM
2018-04-12 8:36:34 PM
SergioDavid
Roadie
241 Views
1 replies
0 likes

241 Views
1 replies
0 likes

Superuser Contribution Sorry, something went wrong - Android

I get this message when I access Home or Radio. I've unistall this app. I've factory reset in my phone... Nothing worked.But, the rest works. Android 8.1

leonardobg7
Newbie
I get this message when I access Home or Radio. I've unistall this app. I've factory reset in my phone... Nothing worked. But, the rest works. Android 8.1
2018-04-03 7:20:32 AM
2018-04-12 8:34:50 PM
SergioDavid
Roadie
715 Views
1 replies
0 likes

715 Views
1 replies
0 likes

Songs play Randomly on S8

Hey! I have a problem since this morning. Spotify is just playing randomly songs. I already signed out all devices but its still doing this. I also changed my password and signed out all devices again. Does anyone else have this problem? Can you help...

Obi91
Casual Listener
Hey! I have a problem since this morning. Spotify is just playing randomly songs. I already signed out all devices but its still doing this. I also changed my password and signed out all dev...
2018-04-12 9:04:23 AM
2018-04-12 8:13:12 PM
mfcodonoso
Newbie
345 Views
2 replies
2 likes

345 Views
2 replies
2 likes

Mi pago no se refleja. Lo Page en Oxxo que puedo hacer?

Que puedo hacer si mi prado no se ve reflejado? :'c

Mariosegura
Newbie
Que puedo hacer si mi prado no se ve reflejado? :'c
2018-04-12 8:09:21 PM
438 Views
0 replies
0 likes

438 Views
0 replies
0 likes

Music changed and stop playing through my device.

I was listening to one of my usual playlists at work, when suddenly the song skips to this entirely different playlist I've never played before. What's worse is that this song in particular was a less-than-appropriate rap song that anyone could have ...

Miles_Prower
Newbie
I was listening to one of my usual playlists at work, when suddenly the song skips to this entirely different playlist I've never played before. What's worse is that this song in particular was a les...
2018-04-12 7:57:26 PM
201 Views
0 replies
0 likes

201 Views
0 replies
0 likes

Solved!!Superuser Contribution Spotify crashes when I turn of the screen

Hello everybody, since the last update Spotify seems to crash when I turn of the screen: The music stops approximately 30 seconds after I turn of the screen. Then, after I turn it back on the app restarts. This is independent from the screen lock. Wh...

7998857
Regular
Hello everybody, since the last update Spotify seems to crash when I turn of the screen: The music stops approximately 30 seconds after I turn of the screen. Then, after I turn it back on th...
2017-01-08 1:54:41 PM
2018-04-12 6:22:10 PM
GMelanie
Newbie
22262 Views
16 replies
2 likes

22262 Views
16 replies
2 likes

Solved!! Google Assistant / ok google still not working

On Android 7, Moto g5 plus, voice search on Google assistant opens Spotify but won't directly play anything. This seems to be a common problem that isn't being addressed by Spotify, when will it be fixed? Im a Spotify premium subscriber. It makes voi...

sliceofportion
Regular
On Android 7, Moto g5 plus, voice search on Google assistant opens Spotify but won't directly play anything. This seems to be a common problem that isn't being addressed by Spotify, when will it be f...
2017-09-15 10:41:59 AM
2018-04-12 6:12:21 PM
fedezari
Casual Listener
39079 Views
15 replies
1 likes

39079 Views
15 replies
1 likes

Application opens randomly on samsung s9

I am considering getting premium, but sometimes when I unlock my phone I am greeted by spotify. I didn't open it, but it is there. I use multiple bluetooth devices that I may connect randomly, one is a motorcycle headset and another is a smartwatch t...

Mattmanmcb
Newbie
I am considering getting premium, but sometimes when I unlock my phone I am greeted by spotify. I didn't open it, but it is there. I use multiple bluetooth devices that I may connect rand...
2018-04-12 5:27:03 PM
361 Views
0 replies
1 likes

361 Views
0 replies
1 likes

Storage space for 2800 songs playlist

Hello everyone !! I have a little question. If I subscribe to Spotify Premium, could you tell me approximately how much storage space in Mega Bytes can I use on my Android cell if I download my playlist of 2,800 songs for offline listening? many than...

jacdamours
Casual Listener
Hello everyone !! I have a little question. If I subscribe to Spotify Premium, could you tell me approximately how much storage space in Mega Bytes can I use on my Android cell if I download my playl...
2018-04-12 4:45:29 PM
513 Views
0 replies
0 likes

513 Views
0 replies
0 likes

Solved!! Premium online on Android, track order in a reeeally long playlist acting weird (shuffle off)

I am listening to an audiobook on my phone with Spotify premium. In a book the order of the tracks is important, especially when a book is large and cut into 500+ pieces. I may not have noticed it at once, but on my phone the order is acting weird - ...

murka
Newbie
I am listening to an audiobook on my phone with Spotify premium. In a book the order of the tracks is important, especially when a book is large and cut into 500+ pieces. I may not have noticed ...
2018-04-12 3:23:46 PM
2018-04-12 4:26:39 PM
hughbetcha86
Gig Goer
382 Views
1 replies
0 likes

382 Views
1 replies
0 likes

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