Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
60266 Views
68 replies
26 likes

60266 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28347 Views
5 replies
0 likes

28347 Views
5 replies
0 likes

Spotify Audio cuts out during workout on Gear S3

I'm not sure whether this is a Samsung bug or a Spotify one, but it's **bleep** annoying. I have a Gear S3 with a playlist downloaded to it with some bluetooth headphones connected to the watch. If I start a workout using the inbuilt Samsung Health p...

MonkeyMagik
Regular
I'm not sure whether this is a Samsung bug or a Spotify one, but it's **bleep** annoying. I have a Gear S3 with a playlist downloaded to it with some bluetooth headphones connected to the watch. &nb...
2017-12-19 1:04:41 AM
2018-04-06 1:37:08 PM
MonkeyMagik
Regular
2545 Views
4 replies
6 likes

2545 Views
4 replies
6 likes

Shuffle only works with recent added songs

Hello, I'm having trouble with the "Shuffle Play" option on android (Moto G5). When using it, only the most recent added songs play (let's say, for instance, that I have ten albums, with three recently added. When shuffling, these three are given pri...

Signorelli
Newbie
Hello, I'm having trouble with the "Shuffle Play" option on android (Moto G5). When using it, only the most recent added songs play (let's say, for instance, that I have ten albums, with thr...
2018-01-17 11:38:58 AM
2018-04-06 12:53:14 PM
clep
Newbie
669 Views
1 replies
5 likes

669 Views
1 replies
5 likes

Solved!! Something went wrong

I know this is an regular error but I have already tried almost all solutions...Clean install and log out from all accounts once...I am using premium but I cant even see my home page or take a look at any of artists pageThis problem keeps coming at: ...

Murcialego
Casual Listener
I know this is an regular error but I have already tried almost all solutions... Clean install and log out from all accounts once... I am using premium but I cant even see my home page or take a lo...
2018-04-05 7:55:13 PM
2018-04-06 12:40:13 PM
JoeGould1111
Music Fan
6531 Views
7 replies
0 likes

6531 Views
7 replies
0 likes

Failed to listen to a song i chosed to dislike

I disliked 1 song by illenium on my phone and I cant listen to that song again in all platform. Anyone knows how to listen to that song again??? Because it always says "this song is not available"

SeanLeMarvelouS
Newbie
I disliked 1 song by illenium on my phone and I cant listen to that song again in all platform. Anyone knows how to listen to that song again??? Because it always says "this song is not available" &...
2018-04-06 12:39:06 PM
229 Views
0 replies
0 likes

229 Views
0 replies
0 likes

Solved!! Spotify won't open on my Android device

Hello, My android app won't open after I logged in. So this is what happens:as soon as I open it the screen is gray for half a second and it closes again. I tried almost everything I guess:Rebooted deviceCleared data (after this the app opens but whe...

ferryzijl
Newbie
Hello, My android app won't open after I logged in. So this is what happens: as soon as I open it the screen is gray for half a second and it closes again. I tried almost eve...
2017-05-04 2:38:13 PM
2018-04-06 12:23:05 PM
Jayco
Newbie
14917 Views
9 replies
1 likes

14917 Views
9 replies
1 likes

Oneplus 5 - wrong "offline" error. Cannot use home and search function

I am running the Spotify app on a Oneplus 5 with Android 8.0.0 (stable release, nothing modded). I have a premium family account and the other members of the subscription have no problem at all. I cannot visualize the home (I get a generic error mess...

svilella
Casual Listener
I am running the Spotify app on a Oneplus 5 with Android 8.0.0 (stable release, nothing modded). I have a premium family account and the other members of the subscription have no problem at all. &nb...
2018-04-06 10:57:49 AM
661 Views
0 replies
2 likes

661 Views
0 replies
2 likes

I can't disable "behind the lyrics"

I got this problem on my Samsung s8. The disabling option appears, but when I touch, "behind the lyrics" stays there. Answer? Latest software latest spotify version

Ramipelaez77
Newbie
I got this problem on my Samsung s8. The disabling option appears, but when I touch, "behind the lyrics" stays there. Answer? Latest software latest spotify version
2018-04-06 8:47:57 AM
256 Views
0 replies
0 likes

256 Views
0 replies
0 likes

Spotify taking up too much storage on phone

Spotify is using up the vast proportion of storage of my phone but although I've saved lots of music, I've not downloaded anything. I thought that only downloaded music was stored on the phone (and therefore would use phone storage space) to use when...

Lmdaj
Casual Listener
Spotify is using up the vast proportion of storage of my phone but although I've saved lots of music, I've not downloaded anything. I thought that only downloaded music was stored on the phone (and t...
2018-04-05 10:34:06 PM
2018-04-06 7:37:27 AM
Lmdaj
Casual Listener
826 Views
2 replies
0 likes

826 Views
2 replies
0 likes

Move downloaded songs from android s7 to w10 pc. Pc has no internet.

Pc has no internet and I want to get songs on it with my s7 or other method.

MUNTAFIRE
Casual Listener
Pc has no internet and I want to get songs on it with my s7 or other method.
2018-04-06 7:22:21 AM
2018-04-06 7:23:43 AM
MUNTAFIRE
Casual Listener
287 Views
1 replies
1 likes

287 Views
1 replies
1 likes

Reproducción automatica no funciona

La siguiente canción no sé reproduce de forma automatica amenos que tenga la aplicación en primer plano. Si bloqueo la pantalla al terminar la canción se para y no reproduce la siguiente hasta que no vuelva a entrar a la aplicación. Uso un galaxy J.

Pampam1
Newbie
La siguiente canción no sé reproduce de forma automatica amenos que tenga la aplicación en primer plano. Si bloqueo la pantalla al terminar la canción se para y no reproduce la siguiente hasta que no...
2018-04-06 7:23:02 AM
1168 Views
0 replies
3 likes

1168 Views
0 replies
3 likes

"MY Library" Missing

At some point my app went from having 5 tabs on the bottom to 4. What's missing is the "my library" tab, where I could see all of my saved songs, artists, albums etc. Oddly enough, my wife still has all 5 tabs on her phone (and she is on the latest v...

SniperKirby
Casual Listener
At some point my app went from having 5 tabs on the bottom to 4. What's missing is the "my library" tab, where I could see all of my saved songs, artists, albums etc. Oddly enough, my wife still has ...
2018-04-05 12:51:37 AM
2018-04-06 6:07:08 AM
SniperKirby
Casual Listener
2767 Views
2 replies
0 likes

2767 Views
2 replies
0 likes

[ANDROID/EMUI] Shutdown problems with Huawei P9 Lite

The app shuts down in my Huawei P9 Lite (android 7.0 EMUI 5.0) for no apparent reason. Any ideas?

JuaneBaylet
Casual Listener
The app shuts down in my Huawei P9 Lite (android 7.0 EMUI 5.0) for no apparent reason. Any ideas?
2018-04-06 4:24:38 AM
667 Views
0 replies
1 likes

667 Views
0 replies
1 likes

Notifications are stopping Spotify playback

Multiple notifications are stopping playback while I'm listening to Spotify on my Galaxy S7 Edge. Oddly enough, it was notifications from Spotifiy itself that would cause my music to stop, but I noticed today it was my WhatsApp that did it. This is N...

Suisai13
Music Fan
Multiple notifications are stopping playback while I'm listening to Spotify on my Galaxy S7 Edge. Oddly enough, it was notifications from Spotifiy itself that would cause my music to stop, but I noti...
2018-04-06 3:10:30 AM
1074 Views
0 replies
0 likes

1074 Views
0 replies
0 likes

cant listen to album

hi, im trying to listen to a Nightwish's album named Dark Passion Play, and only 1 song is working.. the rest of the album i see the songs and everything but can not listen to them..

gilruba
Newbie
hi, im trying to listen to a Nightwish's album named Dark Passion Play, and only 1 song is working.. the rest of the album i see the songs and everything but can not listen to them..
2018-04-04 12:09:28 PM
2018-04-05 12:53:44 AM
Archcraig
Newbie
406 Views
1 replies
0 likes

406 Views
1 replies
0 likes

Mobile App - Play, Pause, and Skip Using Headphone/Headset with Controls.

Hi I've got a Samsung galaxy s8, Spotify doesn't seem to recognise my headphones Sennhiesser momentum s v1 it plays music fine but so I can't skip tracks or pause them, I had the s6 before which was ok. Any help would be great.

Amo187
Newbie
Hi I've got a Samsung galaxy s8, Spotify doesn't seem to recognise my headphones Sennhiesser momentum s v1 it plays music fine but so I can't skip tracks or pause them, I had the s6 befor...
2018-04-05 12:43:54 AM
320 Views
0 replies
1 likes

320 Views
0 replies
1 likes

Not Offline - Android - Cant search (FIXED)

This is happening for no reason. I am online - no resctrictions on my phone. - uninstalled, cleared cache, re-installed, changed password, desktop version works, all "fixes" on the forum tried and failed. Cant search artist, albums, or songs. Cant se...

aramisk
Casual Listener
This is happening for no reason. I am online - no resctrictions on my phone. - uninstalled, cleared cache, re-installed, changed password, desktop version works, all "fixes" on the forum tried and fa...
2018-04-05 9:19:31 PM
2018-04-05 11:38:16 PM
aramisk
Casual Listener
408 Views
1 replies
0 likes

408 Views
1 replies
0 likes

Android: Spotify stops playback

Got the problem since a couple of days. Spotify just stops the playback randomly. So far only if screen is locked, frequently right after locking. Interestingly it doesnt pause the track, it actually cancels it. So if I unlock the screen and start pl...

Halfway_Crook
Casual Listener
Got the problem since a couple of days. Spotify just stops the playback randomly. So far only if screen is locked, frequently right after locking. Interestingly it doesnt pause the track, it act...
2018-04-05 9:44:15 AM
2018-04-05 11:09:59 PM
Halfway_Crook
Casual Listener
598 Views
2 replies
0 likes

598 Views
2 replies
0 likes

Solved!! No option storage in settings

Hi:My android smartphone is a LG X150, with Android 5.0.2. I´ve a microSD card 4 GB. I'm premium user. I try change the device storage to SD card, but the option Storage in settings menu is disappeared.I have reinstalled the apps, clear cache, data, ...

carrocho
Casual Listener
Hi: My android smartphone is a LG X150, with Android 5.0.2. I´ve a microSD card 4 GB. I'm premium user. I try change the device storage to SD card, but the option Storage in settings menu is disappe...
2016-06-20 7:14:57 PM
2018-04-05 10:32:44 PM
patbeppo
Newbie
67808 Views
15 replies
2 likes

67808 Views
15 replies
2 likes

[Android] Downloaded Music Will Not Play

I have Spotify Premium Student for listening to music offline and I have my entire library of about 700 songs downloaded and stored on my SD card. However, when I try to play any of my downloaded music offline, it will load but not play if I am not o...

blakeborland
Casual Listener
I have Spotify Premium Student for listening to music offline and I have my entire library of about 700 songs downloaded and stored on my SD card. However, when I try to play any of my downloaded mus...
2018-04-05 10:26:09 PM
599 Views
0 replies
0 likes
Android
Android 6.0.1 playback issues
Offline availability not working

599 Views
0 replies
0 likes

Chromecast Audio - Skipping tracks breaks the connection.

I can't seem to skip tracks on spotiy when the audio device is a Chromecast Audio without the songs stopping, or hanging. Where as if I leave the song playing it always goes to the next song no worries. Both apps have been updated to latest versions....

craigmclellan
Casual Listener
I can't seem to skip tracks on spotiy when the audio device is a Chromecast Audio without the songs stopping, or hanging. Where as if I leave the song playing it always goes to the next song no worri...
2016-04-12 5:40:30 PM
2018-04-05 8:53:55 PM
solaratmidnight
Newbie
877 Views
5 replies
1 likes

877 Views
5 replies
1 likes

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