Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • 0x8EFABE4E
  • Newbie
  • 66411 Views
  • 68 replies
  • 26 likes
  • 66411 Views
  • 68 replies
  • 26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Sumit_Ghosh
  • Regular
  • 28864 Views
  • 5 replies
  • 0 likes
  • 28864 Views
  • 5 replies
  • 0 likes

Equaliser android

Hi everyone, so I've been looking all over Spotify looking for the eq, as far as I know, Spotify has always had one, but now it's like it's been removed or something? Can anyone help out? Thanks

  • Casual Listener
  • Hi everyone, so I've been looking all over Spotify looking for the eq, as far as I know, Spotify has always had one, but now it's like it's been removed or something? Can anyone help out? Thanks
  • 412 Views
  • 0 replies
  • 0 likes
  • Spotify eq
  • 412 Views
  • 0 replies
  • 0 likes

Solved!! Album won't play on chromecast

Hi, Been having this issue for some time now. The album "NORI" by artist "Ronnie Flex" won't play on Chromecast. Friends are having the exact same issue on older Chromecast devices. I own a Chromecast Ultra myself.

  • Casual Listener
  • Hi,   Been having this issue for some time now. The album "NORI" by artist "Ronnie Flex" won't play on Chromecast. Friends are having the exact same issue on older Chromecast devices. I own a ...
  • Xeon2o3
  • Casual Listener
  • 526 Views
  • 1 replies
  • 0 likes
  • 526 Views
  • 1 replies
  • 0 likes

Link para música não abre no app Android

Quando acesso qualquer link de música para o Spotify, seja via Shazam, WhatsApp, etc... O app Android me exibe essa mensagem de que a música não existe, mas se eu pesquisar, ela existe sim!

  • Casual Listener
  • Quando acesso qualquer link de música para o Spotify, seja via Shazam, WhatsApp, etc... O app Android me exibe essa mensagem de que a música não existe, mas se eu pesquisar, ela existe sim!
  • 1764 Views
  • 0 replies
  • 1 likes
  • Android
    doesn't
    existe
    music
    Música
    não
  • 1764 Views
  • 0 replies
  • 1 likes

Superuser Contribution Reproduccion se detiene luego de 4 segundos iniciado el tema

Buenas tardes. Les consulto porque hace un tiempo tengo problemas en reproducciones de temas aleatoriamente. Luego de iniciar el tema, a los 4 segundos se detiene. Esto no pasa con todos los temas, es algo aleatorio, pero muy seguido.

  • Casual Listener
  • Buenas tardes.   Les consulto porque hace un tiempo tengo problemas en reproducciones de temas aleatoriamente.   Luego de iniciar el tema, a los 4 segundos se detiene.   Esto no ...
  • Bebible
  • Casual Listener
  • 4986 Views
  • 4 replies
  • 0 likes
  • 4986 Views
  • 4 replies
  • 0 likes

Superuser Contribution Mi musica se detiene

Hola, quisiera saber cómo solucionar esto.Pasa cuando selecciono una canción y bloqueo mi celular. La canción se detiene e incluso el teclado del patrón y el reproductor de spotify comienzan a parpadear.He intentado cerrar sesión, desinstalar la apli...

  • Casual Listener
  • Hola, quisiera saber cómo solucionar esto. Pasa cuando selecciono una canción y bloqueo mi celular. La canción se detiene e incluso el teclado del patrón y el reproductor de spotify comienzan a parp...
  • Bebible
  • Casual Listener
  • 1179 Views
  • 4 replies
  • 0 likes
  • 1179 Views
  • 4 replies
  • 0 likes

Onkyo DP X1A with Woo Audio WA7 DAC

Hello, I would really appreciate some help.I have been trying for months to connect the onkyo to the Woo audio amp via the micro usb port. I have tried different cables with OTG capabilities. I can see that the onkyo is seeing the Woo Audio amp as th...

  • Casual Listener
  • Hello, I would really appreciate some help. I have been trying for months to connect the onkyo to the Woo audio amp via the micro usb port. I have tried different cables with OTG capabilities. I can...
  • ET888
  • Casual Listener
  • 598 Views
  • 1 replies
  • 0 likes
  • 598 Views
  • 1 replies
  • 0 likes

My music literally just disappeared, i accessed with the correct account.

I was listening to my favorite music as always on Spotify, then I closed the app, and use my typical social apps, and then try to open spotify again, it asked me to sign in again, so i did it but when I signed in, I almlst go crazy, all my music is g...

  • Visitor
  • I was listening to my favorite music as always on Spotify, then I closed the app, and use my typical social apps, and then try to open spotify again, it asked me to sign in again, so i did it but whe...
  • 291 Views
  • 0 replies
  • 0 likes
  • 291 Views
  • 0 replies
  • 0 likes

My storage space

I have been using Spotify for two months now, I've kept my library very small, and have not downloaded anything to my phone. Sooooooo why is the app taking up 3GB?? Is there some way to change this? Can I reduce the amount of storage this app is usin...

  • Regular
  • I have been using Spotify for two months now, I've kept my library very small, and have not downloaded anything to my phone. Sooooooo why is the app taking up 3GB?? Is there some way to change this? ...
  • Elisa7joy
  • Regular
  • 543 Views
  • 3 replies
  • 0 likes
  • 543 Views
  • 3 replies
  • 0 likes

Solved!! esperando para descargar

En uno de mis tres dispositivos en los que descargo mis listas de reproduccion, queda en "Esperando para descargar" y nunca descarga. Como puedo solucionar este problema, por favor, he buscado y no encuentro que inconveniente tengo.

  • Newbie
  • En uno de mis tres dispositivos en los que descargo mis listas de reproduccion, queda en "Esperando para descargar" y nunca descarga. Como puedo solucionar este problema, por favor, he buscado y no e...
  • Danielo861
  • Casual Listener
  • 89997 Views
  • 15 replies
  • 5 likes
  • 89997 Views
  • 15 replies
  • 5 likes

transfer from andriod to computer

how do i transfer my playlist on my andriod phone to my computer

  • Visitor
  • how do i transfer my playlist on my andriod phone to my computer
  • Juergen-53859
  • Casual Listener
  • 310 Views
  • 1 replies
  • 0 likes
  • 310 Views
  • 1 replies
  • 0 likes

Log in

In my android car audio especially after the last update im finding that i have to consistantly log back in to spotify. This is getting quite anoying as i may have to log in every time i start the truck several times a day, or maybe just once a day, ...

  • Music Fan
  • In my android car audio especially after the last update im finding that i have to consistantly log back in to spotify. This is getting quite anoying as i may have to log in every time i start the tr...
  • zrock2010
  • Music Fan
  • 370 Views
  • 1 replies
  • 0 likes
  • 370 Views
  • 1 replies
  • 0 likes

Spotify starts playing on it's own when I choose "Media" in my car

I do a lot of audio texting to keep from having to stop and type when I'm working. If I have been previously listening to Spotify, and paused it, as soon as I turn to Media to hear a voice text, it starts playing wherever I left off. It's very aggrav...

  • Casual Listener
  • I do a lot of audio texting to keep from having to stop and type when I'm working. If I have been previously listening to Spotify, and paused it, as soon as I turn to Media to hear a voice text, it s...
  • 342 Views
  • 0 replies
  • 0 likes
  • 342 Views
  • 0 replies
  • 0 likes

Solved!! Samsung Gear s3 connection problem

When ı i try to remote control it saysBluetooth disconnected

  • Newbie
  • When ı i try to remote control it says Bluetooth disconnected
  • alex3569
  • Newbie
  • 83724 Views
  • 42 replies
  • 5 likes
  • 83724 Views
  • 42 replies
  • 5 likes

Daily Mixes and Radio function Gone

Hi, I was with paid accound for a few months that I needed music downloaded, few days after the subscription finished and one app update, both the daily mixes are gone, also the radio functionality is gone, literally, the buttom for radio not showing...

  • Newbie
  • Hi,   I was with paid accound for a few months that I needed music downloaded, few days after the subscription finished and one app update, both the daily mixes are gone, also the radio functi...
  • 404 Views
  • 0 replies
  • 1 likes
  • 404 Views
  • 0 replies
  • 1 likes

Solved!! Spotify Connect Issues

I'm having issues connecting to Spotify Connect from my S8+ to my computer or to my Bluetooth speaker since the latest update. It worked before but now it says connecting for a long period without fully connecting and then disconnects. I've logged ou...

  • Casual Listener
  • I'm having issues connecting to Spotify Connect from my S8+ to my computer or to my Bluetooth speaker since the latest update. It worked before but now it says connecting for a long period without fu...
  • sajayi88
  • Casual Listener
  • 935 Views
  • 2 replies
  • 0 likes
  • 935 Views
  • 2 replies
  • 0 likes

Solved!! Google home and Spotify linking

Hi so I want to link my Spotify account with my google home ,yet I somehow don't see an option to under the Google home settings I have looked everywhere and I know how to link accounts the option to link Spotify is just not their

  • Casual Listener
  • Hi so I want to link my Spotify account with my google home ,yet I somehow don't see an option to under the Google home settings I have looked everywhere and I know how to link accounts the option to...
  • Noah
  • Spotify Star
  • 136571 Views
  • 5 replies
  • 0 likes
  • 136571 Views
  • 5 replies
  • 0 likes

Sound quality on FireTV

What is the sound quality Spotify is using on FireTV? 320kbps/16bit/44Khz? Highest quality? It seems that the sound output is not of the highest quality setting.

  • Roadie
  • What is the sound quality Spotify is using on FireTV?   320kbps/16bit/44Khz?    Highest quality?   It seems that the sound output is not of the highest quality setting.
  • user-removed
  • Not applicable
  • 3075 Views
  • 4 replies
  • 1 likes
  • 3075 Views
  • 4 replies
  • 1 likes

[Android Auto] (self Mode) song metadata over bluetooth

Hi, when using Spotify on Android Auto on the phone itself and having the phone connected to the car via Bluetooth, the app doesn't send the metadata of songs correctly.The time played/left is correct, but the artist and songs name do not change when...

  • Newbie
  • Hi, when using Spotify on Android Auto on the phone itself and having the phone connected to the car via Bluetooth, the app doesn't send the metadata of songs correctly. The time played/left is corr...
  • 441 Views
  • 0 replies
  • 0 likes
  • 441 Views
  • 0 replies
  • 0 likes

Pantalla en **bleep** Android

Buen díaHe borrado el caché de la aplicación para eliminar las canciones descargadas con premium, hecho esto cerré la app, la volví a abrir y quedó en **bleep**, intentando cargar la app.Android me da como opciones "esperar, cerrar y enviar comentari...

  • Newbie
  • Buen día He borrado el caché de la aplicación para eliminar las canciones descargadas con premium, hecho esto cerré la app, la volví a abrir y quedó en **bleep**, intentando cargar la app. Android ...
  • edsonsegovia
  • Casual Listener
  • 300 Views
  • 1 replies
  • 0 likes
  • 300 Views
  • 1 replies
  • 0 likes

Spotify randomly plays after use with voice commands in Android Auto

Spotify has been randomly playing on my Android device every time I use it with Android Auto and voice commands. After I leave the car, Spotify will just start playing again, even if I am nowhere near the car anymore. I stop it, and it just starts ba...

  • Newbie
  • Spotify has been randomly playing on my Android device every time I use it with Android Auto and voice commands.   After I leave the car, Spotify will just start playing again, even if I am no...
  • 363 Views
  • 0 replies
  • 2 likes
  • 363 Views
  • 0 replies
  • 2 likes