Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2 weeks ago
0x8EFABE4E
Newbie
54731 Views
68 replies
25 likes

54731 Views
68 replies
25 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
a week ago
Sumit_Ghosh
Casual Listener
27738 Views
5 replies
0 likes

27738 Views
5 replies
0 likes

Permission to read text messages?

Yesterday I got a text from a friend saying he was going to Florida. Today I started getting advertisements for Florida Lottery. I've never been to Florida. I have no plans on going there. I haven't done any searches related to Florida. I don't under...

egladfelter
Newbie
Yesterday I got a text from a friend saying he was going to Florida. Today I started getting advertisements for Florida Lottery. I've never been to Florida. I have no plans on going there. I ha...
2018-03-28 7:35:57 PM
2018-03-29 1:17:46 AM
Joe
Community Legend
975 Views
1 replies
1 likes

975 Views
1 replies
1 likes

Only getting a black screen

After years of no issues, my spotify will only show a black cscreen with a grey bar at the top on my Samsung. What has happened? I log on via Facebook.

NZWally
Regular
After years of no issues, my spotify will only show a black cscreen with a grey bar at the top on my Samsung. What has happened? I log on via Facebook.
2018-03-28 10:59:42 PM
2018-03-28 12:50:24 AM
phan_times
Community Legend
354 Views
1 replies
0 likes

354 Views
1 replies
0 likes

Downloading again for Offline Listening

I already downloaded some songs for offline listening, but after some time the downloaded songs needed to repeat the download or redownload the songs. It will consume again my data to listen for that songs.

ivan1st
Casual Listener
I already downloaded some songs for offline listening, but after some time the downloaded songs needed to repeat the download or redownload the songs. It will consume again my data to listen for that...
2018-03-28 11:17:31 PM
213 Views
0 replies
0 likes

213 Views
0 replies
0 likes

Can't Add New Music -- App Shuts Down

A recent problem I've been having -- if I add music from a new artist I've never listened to before, the app will freeze for a moment and just shut down completely. I uninstalled the app, restarted my phone, reinstalled the app. I re-downloaded the m...

JKaye57
Newbie
A recent problem I've been having -- if I add music from a new artist I've never listened to before, the app will freeze for a moment and just shut down completely. I uninstalled the app, restarted m...
2018-03-28 10:07:36 PM
269 Views
0 replies
0 likes

269 Views
0 replies
0 likes

Como Ecualizar Spotify a 432 hz ?

Quisiera saber si se puede ecualizar mi musica a 432hz con el ecualizador de spotify

Zack_Diaz
Newbie
Quisiera saber si se puede ecualizar mi musica a 432hz con el ecualizador de spotify
2018-03-28 9:17:13 PM
4570 Views
0 replies
21 likes

4570 Views
0 replies
21 likes

Solicito saber porque nao consigo ouvir as musicas da minha play list no "modo offline"?

O que eu tenho que fazer para ouvir as musicas da minha playlist no "MODO OFFLINE", já que possuo o plano Premium. Não consigo ouvir nenhuma música quando estou no metrô ou viajando na estrada.

Oliver_rose-br
Newbie
O que eu tenho que fazer para ouvir as musicas da minha playlist no "MODO OFFLINE", já que possuo o plano Premium. Não consigo ouvir nenhuma música quando &...
2018-03-28 6:25:05 PM
2018-03-28 8:06:59 PM
Bittencourt
Spotify Star
999 Views
1 replies
0 likes

999 Views
1 replies
0 likes

Unable to resume playback using Google Assistant

Hi! I was wondering if only I have this problem. Basically if I pause Spotify then I'm unable to resume the playback using Google Assistant.If I say "resume" or "continue" then the assistant says "OK" or "alright" but nothing happens. If I for exampl...

AeroZ
Composer
Hi! I was wondering if only I have this problem. Basically if I pause Spotify then I'm unable to resume the playback using Google Assistant. If I say "resume" or "continue" then the assista...
2018-03-28 8:04:40 PM
1160 Views
0 replies
2 likes

1160 Views
0 replies
2 likes

music stops playing randomly :(

Whenever i switch my screen off or am just using my phone normally, Spotify pauses. It's less of a problem when I have headphones in because I can use them to play it again but if I listen to it out loud i have to keep my phone on, which drains the b...

priyar
Newbie
Whenever i switch my screen off or am just using my phone normally, Spotify pauses. It's less of a problem when I have headphones in because I can use them to play it again but if I listen to it out ...
2017-05-21 2:02:27 PM
2018-03-28 7:52:46 PM
RockNRoll_Elvis
Newbie
8659 Views
7 replies
0 likes

8659 Views
7 replies
0 likes

Chromecast devices disappear

A community manager shut down this thread and asked that we post one topic per issue. When you shut down a thread it prevents us from communicating and coordinating the creation of one post per topic. I would have linked to this post so those monitor...

TheStressMachin
Regular
A community manager shut down this thread and asked that we post one topic per issue. When you shut down a thread it prevents us from communicating and coordinating the creation ...
2018-03-28 7:49:27 PM
1148 Views
0 replies
7 likes

1148 Views
0 replies
7 likes

Solved!! Maximum volume too low

Hi there, Could someone help me please? I started listening to Spotify this morning but the volume just went from loud to really low in the space of two seconds and I cannot work out why? I have checked volumes on my phone, on Spotify, uninstalled an...

Will1979
Casual Listener
Hi there, Could someone help me please? I started listening to Spotify this morning but the volume just went from loud to really low in the space of two seconds and I cannot work out...
2014-05-13 8:59:57 PM
2018-03-28 7:35:41 PM
Baroninkjet
Roadie
112412 Views
25 replies
1 likes
volume

112412 Views
25 replies
1 likes

Solved!! Auto download when connected to Wi-Fi

Hi, My Spotiify settings are set to restrict download of offline playlists to Wi-Fi only. Even though all myoffline playlists are already downloaded Spotify now and then starts to download music when connected to Wi-Fi. Since it's not possible to see...

peder2
Regular
Hi, My Spotiify settings are set to restrict download of offline playlists to Wi-Fi only. Even though all myoffline playlists are already downloaded Spotify now and then starts to download m...
2014-11-14 8:20:19 PM
2018-03-28 7:21:10 PM
goldmanjessica
Newbie
5233 Views
4 replies
0 likes

5233 Views
4 replies
0 likes

Android Auto with Spotify in offline mode.

Hi everyone Spotify in offline mode display a error with Android Auto commands.I don't want Spotify use mobile data in the car and i have a lot of playlists that i cannot play with "6 clicks" Thanks

Frodogus
Newbie
Hi everyone Spotify in offline mode display a error with Android Auto commands. I don't want Spotify use mobile data in the car and i have a lot of playlists that i cannot play with "6 clic...
2018-03-04 11:58:52 PM
2018-03-28 6:26:49 PM
plbarter
Casual Listener
3528 Views
3 replies
12 likes
Offline issues

3528 Views
3 replies
12 likes

My playlist wont show all my songs and wont let me play them

My playlist I made has more then 130 songs on it But recently instead of the shuffle button it now has just the play button and i have to go and order of how i added ths aongs no shuffle and also I can't see the bottom half my playlist and I can't pl...

Elainaakatt
Newbie
My playlist I made has more then 130 songs on it But recently instead of the shuffle button it now has just the play button and i have to go and order of how i added ths aongs no shuffle and al...
2018-03-28 6:32:56 AM
2018-03-28 4:13:09 PM
lost_in_light
Casual Listener
541 Views
1 replies
0 likes

541 Views
1 replies
0 likes

Desvincular aplicativo

Eu tinha um telefone celular com o aplucaapli da Spotify nele, me divorciei e o aparelho ficou com a ex. Ocorre que ela tem acesso direto ao aplucatapl é vive mudando das musimús que estou ouvindo de propósito, coisas de ex, comi faco ora desvincular...

AGuedes18
Newbie
Eu tinha um telefone celular com o aplucaapli da Spotify nele, me divorciei e o aparelho ficou com a ex. Ocorre que ela tem acesso direto ao aplucatapl é vive mudando das musimús que estou ouvindo de...
2018-03-26 12:50:01 AM
2018-03-28 2:45:48 PM
Bittencourt
Spotify Star
380 Views
1 replies
0 likes

380 Views
1 replies
0 likes

Spotify playlist download location

Hello! First of all I'd like to say I really love the app and always have, but recently I've encountered an issue which really disappointed me. One day, out of nowhere, Spotify decided to log out for me but then when I tried to log back in, an error ...

guillecabrera
Newbie
Hello! First of all I'd like to say I really love the app and always have, but recently I've encountered an issue which really disappointed me. One day, out of nowhere, Spotify decided to log out for...
2018-03-28 2:03:44 PM
356 Views
0 replies
0 likes

356 Views
0 replies
0 likes

Spotify playing at home pauses other media apps on my Android

Recently I've noticed a problem where the Spotify app on my phone pauses other media apps on my Android phone. When I am driving to work, I'll be playing an audiobook via Hoopla or Smart Audiobook player, and it works fine. Then my wife wakes up at h...

bubblegoose121
Newbie
Recently I've noticed a problem where the Spotify app on my phone pauses other media apps on my Android phone. When I am driving to work, I'll be playing an audiobook via Hoopla or Smart Audiobook pl...
2018-03-28 12:52:05 PM
286 Views
0 replies
0 likes

286 Views
0 replies
0 likes

Solved!! Spotify Connect - Pausing & Sputtering Randomly on Samsung Multiroom R3

Hi guys. I need some help with a Spotify Connect issue. I have a Samsung WAM3500 (Radiant R3) Multiroom Speaker that supports Spotify Connect. It works perfectly when streaming from the Windows 10 Spotify app to the speaker. However, when trying to s...

user-removed
Visitor
Hi guys. I need some help with a Spotify Connect issue. I have a Samsung WAM3500 (Radiant R3) Multiroom Speaker that supports Spotify Connect. It works perfectly when streaming from the Wind...
2018-03-14 5:01:15 PM
2018-03-28 12:43:12 PM
user-removed
Not applicable
1452 Views
1 replies
0 likes

1452 Views
1 replies
0 likes

Solved!! Playlist stops after a while even though it's on repeat

This doesn't happen on iPad however when on Android, my playlist stops even though it's on repeat.

RogueYT
Casual Listener
This doesn't happen on iPad however when on Android, my playlist stops even though it's on repeat.
2017-07-20 2:02:30 PM
2018-03-28 12:19:13 PM
RogueYT
Casual Listener
512 Views
2 replies
0 likes

512 Views
2 replies
0 likes

Volume reduced when Android EQ turned on

I recently came back to Android from iPhone. And there is one horrible problem with the Spotify app: It reduces gain dramatically -- by half or more -- when I switch on equalizer. And this makes volume way too low with my DAC/IEMs. Question: How can ...

Baroninkjet
Roadie
I recently came back to Android from iPhone. And there is one horrible problem with the Spotify app: It reduces gain dramatically -- by half or more -- when I switch on equalizer. And this make...
2018-03-28 11:36:12 AM
285 Views
0 replies
0 likes

285 Views
0 replies
0 likes

Solved!! Sudden massive background data use

I never use mobile data to stream or download, and yet in the last 4 days Spotify background data has taken 1.2 GB. What is going on!? This needs urgent fix as its costing me money. Screenshot attached. Please help.

Crook108
Casual Listener
I never use mobile data to stream or download, and yet in the last 4 days Spotify background data has taken 1.2 GB. What is going on!? This needs urgent fix as its costing me money. Screenshot attach...
2016-09-09 9:36:44 PM
2018-03-28 9:30:47 AM
lynnba16
Newbie
18792 Views
13 replies
0 likes

18792 Views
13 replies
0 likes

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