Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
47303 Views
66 replies
25 likes

47303 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
880103 Views
11 replies
51 likes
Android
Guide
Troubleshooting

880103 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26875 Views
4 replies
0 likes

26875 Views
4 replies
0 likes

Solved!! Save album as new playlist while preserving artist and album name

Hi, some time ago, when i saved a complete album as a new playlist, then the name of the artist and the album was automatically taken over as the title of the new playlist, currently this is not the case anymore.I currently have to manually enter the...

xlaox
Newbie
Hi, some time ago, when i saved a complete album as a new playlist, then the name of the artist and the album was automatically taken over as the title of the new playlist, currently this is not the ...
2018-03-09 2:48:11 PM
2018-03-25 10:34:42 AM
tommytoothpaste
Newbie
2176 Views
3 replies
1 likes

2176 Views
3 replies
1 likes

"You're Offline", won't load Home Page at all, artist pages won't work.

1. My Home page won't load (Sorry, something went wrong...)2. I can't go to Artists' pages from search (You're offline) I am not offline. I can listen to songs from playlists online. Only Home page and artist page won't work. (I can search for a play...

yonye87
Casual Listener
1. My Home page won't load (Sorry, something went wrong...) 2. I can't go to Artists' pages from search (You're offline) I am not offline. I can listen to songs from playlists online. Only ...
2018-03-13 7:54:17 PM
2018-03-25 9:07:42 AM
jokinpaha
Casual Listener
4383 Views
20 replies
11 likes

4383 Views
20 replies
11 likes

Shuffle and Repeat not staying active

Recently all of my playlists have not been keeping shuffle and repeat activated. I will choose a song and activate the shuffle and repeat, but when I change the song the shuffle and repeat does not stay activated as it used to. I have tried shutting ...

MforMutiny
Newbie
Recently all of my playlists have not been keeping shuffle and repeat activated. I will choose a song and activate the shuffle and repeat, but when I change the song the shuffle and repeat does not s...
2018-03-25 1:59:01 AM
534 Views
0 replies
6 likes

534 Views
0 replies
6 likes

Superuser Contribution Spotify connect on Android TV, guest playback ?

Back in the days I was using spotify gramafon for playback.If I got a guest in the same wifi he is also ready to playback from his spotify client. Now I am using spotify app on android tv and the guest have to use his login for playback? I am confuse...

mielmann
Casual Listener
Back in the days I was using spotify gramafon for playback. If I got a guest in the same wifi he is also ready to playback from his spotify client. Now I am using spotify app on android tv ...
2018-03-16 5:55:49 PM
2018-03-25 1:26:28 AM
Alfredo
Roadie
972 Views
3 replies
0 likes

972 Views
3 replies
0 likes

Local files are missing album art on my Android

I have tried deleting the files I downloaded on my PC and readding them. I even added the albums to iTunes and imported that way but I can't get the art to show when I sync the playlist to my phone. It's annoying seeing a grey generic picture on all ...

JayTheKid
Music Fan
I have tried deleting the files I downloaded on my PC and readding them. I even added the albums to iTunes and imported that way but I can't get the art to show when I sync the playlist to my phone. ...
2018-03-14 1:47:07 AM
2018-03-25 1:16:10 AM
Joe
Community Legend
1513 Views
7 replies
0 likes
album art
Android 7.1
Local files for Spotify Mobile

1513 Views
7 replies
0 likes

Unable to access storage option

I can't choose where my music is downloaded anymore. I had the option yesterday but then my music undownloaded and now I can't download it to my SD card. I am using a ZTE zmax pro with Android 6.0.1.

user-removed
Visitor
I can't choose where my music is downloaded anymore. I had the option yesterday but then my music undownloaded and now I can't download it to my SD card. I am using a ZTE zmax pro with Android 6.0.1.
2017-08-16 8:43:39 PM
2018-03-24 11:36:55 PM
udance4ever
Music Fan
1558 Views
10 replies
0 likes

1558 Views
10 replies
0 likes

Like button from radio

If you press the like (heart) button in the app the song gets added to your libary. When your listening from your Daily Mix. But it doesnt do that if you are doing it from the lock screen and thats really annoying

SokSo
Newbie
If you press the like (heart) button in the app the song gets added to your libary. When your listening from your Daily Mix. But it doesnt do that if you are doing it from the lock screen and ...
2018-03-24 11:23:20 PM
240 Views
0 replies
0 likes

240 Views
0 replies
0 likes

Spotify Keeps Stopping

Spotify connect keeps stopping after about 5 seconds of play. This is a really annoying issue, which seems to occur every time I use the device. I often get it to work after wiping out all the old data on the phone etc. only to have the problem occur...

Vstress
Newbie
Spotify connect keeps stopping after about 5 seconds of play. This is a really annoying issue, which seems to occur every time I use the device. I often get it to work after wiping out...
2018-03-04 6:56:08 PM
2018-03-24 10:46:42 PM
Lawrenceboy24
Newbie
647 Views
3 replies
0 likes

647 Views
3 replies
0 likes

Deleting songd problems

Me and my friend use the same account. Now, I think he added some songs to our main playlist. I just hate some of the songs he added so I thought i would just delete them cause he does'nt really listen to the main playlist often. But I could never fi...

adampurken2003
Casual Listener
Me and my friend use the same account. Now, I think he added some songs to our main playlist. I just hate some of the songs he added so I thought i would just delete them cause he does'nt really list...
2018-03-24 5:08:11 PM
2018-03-24 8:32:36 PM
phan_times
Community Legend
296 Views
1 replies
0 likes

296 Views
1 replies
0 likes

Shuffle does not work in playlist after new song is selected

This issue just started on my Galaxy S6. When i go to a playlist and click on a song, the shuffle and repeat buttons are turned off (not highlighted in green). Once i click them both, i would fully expect it to stay in shuffle and repeat mode. It sta...

coreyj27h
Newbie
This issue just started on my Galaxy S6. When i go to a playlist and click on a song, the shuffle and repeat buttons are turned off (not highlighted in green). Once i click them both, i would fully e...
2018-03-23 8:09:42 PM
2018-03-24 8:23:58 PM
theprimeanomaly
Regular
443 Views
2 replies
1 likes

443 Views
2 replies
1 likes

Google Chrome casting app keeps skipping songs

This never happened. I went to a station and when I shuffled music the songs don't play and it slipped after 1 second. This is while I was casting. Not doing it while on my phone.

Heather2004
Newbie
This never happened. I went to a station and when I shuffled music the songs don't play and it slipped after 1 second. This is while I was casting. Not doing it while on my phone.
2018-03-24 7:57:04 PM
315 Views
0 replies
0 likes

315 Views
0 replies
0 likes

Radio function not there

Hi, I have spotify on my ipad and at the bottom of the screen is a radio button. I have now downloaded spotify on my samsung galaxy s6 and there is no radio button at the bottom of the screen. Is this normal that the andriod app does not have the rad...

basassin
Casual Listener
Hi, I have spotify on my ipad and at the bottom of the screen is a radio button. I have now downloaded spotify on my samsung galaxy s6 and there is no radio button at the bottom of the scree...
2018-03-13 12:49:35 AM
2018-03-24 7:26:01 PM
dinomight
Spotify Star
649 Views
3 replies
0 likes

649 Views
3 replies
0 likes

Solved!! Chromecast audio drops out

New chromecast audio with firmware 1.22.78337. I'd guess this was an issue with the device except that it is temporarily resolved with actions from Spotify app.When casting, the sound will suddenly stop every minute or so. Sometimes seconds, sometime...

kittenmcnugget
Regular
New chromecast audio with firmware 1.22.78337. I'd guess this was an issue with the device except that it is temporarily resolved with actions from Spotify app. When casting, the sound will sudden...
2017-01-20 6:31:11 AM
2018-03-24 5:48:32 PM
dpearce33
Casual Listener
72382 Views
15 replies
9 likes

72382 Views
15 replies
9 likes

Ford Sync does not connect since version 8.4.38.621

Hi, yesterday, a new version (8.4.38.621) was installed automatically on my Sony Xperia X Compact. Now, Ford Sync does not connect to Spotify anymore. The App cannot be found. A reboot of the phone and reset of the Ford Sync software did not help. Bl...

WhiteFox935
Casual Listener
Hi, yesterday, a new version (8.4.38.621) was installed automatically on my Sony Xperia X Compact. Now, Ford Sync does not connect to Spotify anymore. The App cannot be found. A reboot of th...
2018-01-27 5:13:41 PM
2018-03-24 5:15:52 PM
arisgardelis
Newbie
32192 Views
22 replies
4 likes

32192 Views
22 replies
4 likes

Deleting songs problem

Me and my friend use the same account. Now, I think he added some songs to our main playlist. I just hate some of the songs he added so I thought i would just delete them cause he does'nt really listen to the main playlist often. But I could never fi...

adampurken2003
Casual Listener
Me and my friend use the same account. Now, I think he added some songs to our main playlist. I just hate some of the songs he added so I thought i would just delete them cause he does'nt really list...
2018-03-24 5:04:16 PM
323 Views
0 replies
0 likes

323 Views
0 replies
0 likes

Cant open family account on spotify

I downloed spotify for android on israel region and i don't have the option to get the family package that avalible on U.S.

Asaasor
Newbie
I downloed spotify for android on israel region and i don't have the option to get the family package that avalible on U.S.
2018-03-24 5:00:30 PM
282 Views
0 replies
0 likes

282 Views
0 replies
0 likes

Download Without Using Data

I just bought spotify because I would like to listen to my music without wifi and mostly, without going over my data limit. I was hoping that it was across the app, so I could download on my computer and it would show up on my phone, but I guess that...

Dynamite_Bones
Newbie
I just bought spotify because I would like to listen to my music without wifi and mostly, without going over my data limit. I was hoping that it was across the app, so I could download on my computer...
2018-03-24 3:28:47 PM
377 Views
0 replies
0 likes

377 Views
0 replies
0 likes

Personal Playlist Glitch

I have created my own Playlist with songs i like and when i searched a particular song, it would play somethig else . For example,when i search for Song B, it would pop up in the first row, but when i clicked on it, it plays the first song in the pla...

KhoDingKang
Newbie
I have created my own Playlist with songs i like and when i searched a particular song, it would play somethig else . For example,when i search for Song B, it would pop up in the first row, but when ...
2018-03-24 3:22:08 PM
648 Views
0 replies
0 likes

648 Views
0 replies
0 likes

Don't seem to be able to change the storage to SD card

Spotify updated a few days ago, and deleted my downloaded music. When I try to download now, it says I don't have enough storage, so I tried to change my storage setting to SD card like I used to have before it updated, but I can't find the setting f...

emilytomooka
Newbie
Spotify updated a few days ago, and deleted my downloaded music. When I try to download now, it says I don't have enough storage, so I tried to change my storage setting to SD card like I used to hav...
2017-12-14 9:11:12 AM
2018-03-24 2:15:03 PM
pesc0
Music Fan
616 Views
3 replies
0 likes

616 Views
3 replies
0 likes

Add song buttom missing

This button is currently missing from my Spotify playlist. However my girlfriend has the button at the top of all her playlist. The playlist that I use the most I made it colabrative so she could edit it and the button appears for her. I have check w...

jord97
Newbie
This button is currently missing from my Spotify playlist. However my girlfriend has the button at the top of all her playlist. The playlist that I use the most I made it colabrative so she ...
2018-03-24 1:16:41 PM
256 Views
0 replies
0 likes

256 Views
0 replies
0 likes

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