Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
66381 Views
68 replies
26 likes

66381 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28858 Views
5 replies
0 likes

28858 Views
5 replies
0 likes

logged in on 2 devices .

Hi. I have 2 galaxy s8. (1 personal, 1 work) im logged into Spotify premium on both but when i play music through 1 the other 1 shows what im playing and i can control what im playing but it drains the battery. Can i change this from happening?

DaveTheRed
Newbie
Hi. I have 2 galaxy s8. (1 personal, 1 work) im logged into Spotify premium on both but when i play music through 1 the other 1 shows what im playing and i can control what im playing but it...
2018-03-16 10:44:35 PM
2018-03-17 1:11:31 AM
Jack_Murray1
Newbie
360 Views
1 replies
0 likes

360 Views
1 replies
0 likes

Can't login on app

I recently went to use my spotify app and had been logged out for some reason. I have tried to login using Facebook (my usual method) however I keep getting the following message "unable to login. Either the username or password is incorrect" I also ...

KittenAdamas
Casual Listener
I recently went to use my spotify app and had been logged out for some reason. I have tried to login using Facebook (my usual method) however I keep getting the following message "unable to ...
2018-03-16 8:21:07 AM
2018-03-16 11:04:14 PM
Bamboofan27
Newbie
494 Views
2 replies
0 likes

494 Views
2 replies
0 likes

[Android] Spotify automatically starts when I connect to Bluetooth

This wouldn't be such a problem if Spotify was the last program I was running before I connected to my Bluetooth devices, or if I was on a WiFi signal so that my cloud music didn't take up data. However, even when I have closed it out and restarted m...

Freddyvanz89
Newbie
This wouldn't be such a problem if Spotify was the last program I was running before I connected to my Bluetooth devices, or if I was on a WiFi signal so that my cloud music didn't take up data. Howe...
2016-08-21 8:00:22 PM
2018-03-16 9:37:24 PM
rsabr
Newbie
40740 Views
20 replies
37 likes

40740 Views
20 replies
37 likes

Can't change download/music storage location

I have a Motorolla Moto e4 with a 64 gb SD card and I've found no way to move storage off of my internal storage and onto my SD card, any solutions? Am I just not doing it right?

Zarthagon
Newbie
I have a Motorolla Moto e4 with a 64 gb SD card and I've found no way to move storage off of my internal storage and onto my SD card, any solutions? Am I just not doing it right?
2018-03-16 5:30:41 PM
2018-03-16 8:00:13 PM
Joe
Community Legend
1430 Views
2 replies
0 likes

1430 Views
2 replies
0 likes

BMW Integration: Questions about technical background

Hi there! First of all: I'm a BMW Technician wanting to use Spotify in my car really badly. The problem now is: Support-Page and every other thread in here are saying, that Connecteddrive and Spotify only work together in the 2016 7-Series right now....

RuBi
Casual Listener
Hi there! First of all: I'm a BMW Technician wanting to use Spotify in my car really badly. The problem now is: Support-Page and every other thread in here are saying, that Co...
2017-03-26 4:52:19 PM
2018-03-16 7:51:16 PM
deaconblues
Music Fan
3565 Views
7 replies
7 likes

3565 Views
7 replies
7 likes

Chromecast Audio Connection Dropping

Hi, I have Chrome cast audio connected to my receiver. When I cast music through Spotify on my phone (Samsung Galaxy s6), the music plays for about a minute before the connect drops. I haven't measured the time it takes to drop the connect, but it al...

skyweasel92
Casual Listener
Hi, I have Chrome cast audio connected to my receiver. When I cast music through Spotify on my phone (Samsung Galaxy s6), the music plays for about a minute before the connect drops. I haven't measur...
2016-10-15 10:56:14 PM
2018-03-16 6:56:24 PM
Jasper_b
Newbie
8695 Views
31 replies
5 likes

8695 Views
31 replies
5 likes

Solved!! I can't find the Offline Mode switch

I can't find the Offline Mode switch in my android. I'm using the 8.4.30.688 armV7 version of the app. I dunno if I'm just not paying attention enough or it really is not there anymore. Where can I find it? Thanks!

heyhazzan
Casual Listener
I can't find the Offline Mode switch in my android. I'm using the 8.4.30.688 armV7 version of the app. I dunno if I'm just not paying attention enough or it really is not there anymore. Where can I f...
2017-12-03 11:13:13 AM
2018-03-16 6:00:13 PM
osuf
Newbie
77377 Views
4 replies
0 likes

77377 Views
4 replies
0 likes

Google assistant plays wrong Spotify song

Hello, I don't know if I'm at the right place to ask this question but I have some small issues when I use Google assistant to play Spotify songs, albums and playlists. I often get a different result than what is asked for. As an example I asked the ...

gio398
Casual Listener
Hello, I don't know if I'm at the right place to ask this question but I have some small issues when I use Google assistant to play Spotify songs, albums and playlists. I often...
2018-03-16 5:04:09 PM
808 Views
0 replies
1 likes
Google Assistant

808 Views
0 replies
1 likes

2015 Civic -- "00" in front of song title?

What is that "00"? It shows up on both my dashboard as the song title (as in just "00") but on my center console as all the other information.

HighMans
Casual Listener
What is that "00"? It shows up on both my dashboard as the song title (as in just "00") but on my center console as all the other information.
2018-03-16 4:36:18 PM
473 Views
0 replies
0 likes

473 Views
0 replies
0 likes

Solved!! This Song Is Not Available

Hello, I am a premium use for about 3 years now and I have never had any issues with Spotify on my Android until about a week or two ago. Now it constantly stops in the playlists and it constatnly says "Song is not available" when I know it is, even ...

tcollins091
Regular
Hello, I am a premium use for about 3 years now and I have never had any issues with Spotify on my Android until about a week or two ago. Now it constantly stops in the playlists and it cons...
2016-03-30 6:31:20 PM
2018-03-16 1:07:45 PM
gioviskius
Casual Listener
267755 Views
59 replies
12 likes

267755 Views
59 replies
12 likes

Music playlist half available

Hello blokes, I've just noticed today that a majority of my songs on an old playlist are grayed out, but if I search for the song individually, I find it (with a slightly different title and artist) and it's able to play. It's like someone is messing...

user-removed
Visitor
Hello blokes, I've just noticed today that a majority of my songs on an old playlist are grayed out, but if I search for the song individually, I find it (with a slightly different title and...
2018-03-15 12:15:33 PM
2018-03-16 12:05:03 PM
gioviskius
Casual Listener
1214 Views
4 replies
0 likes

1214 Views
4 replies
0 likes

Notification on the icon

Hi What does this notification mean? It appered recently and I can't get rid of it. I've looked through the app but I haven't found anything, I sure it something very simpel that I'm missing, but it's starting to get realy annoying. Would appreciate ...

Capt_Octa
Newbie
Hi What does this notification mean? It appered recently and I can't get rid of it. I've looked through the app but I haven't found anything, I sure it something very simpel that I'm missing...
2018-03-16 9:39:32 AM
2018-03-16 11:05:45 AM
Jon_UK
Roadie
594 Views
1 replies
0 likes

594 Views
1 replies
0 likes

New phone - copying all com.spotify.music folder

Hello, I got a new phone, thus i have transferred all folders under com.spotify.music to my new phone, in the same exact location. However i am still asked for password.If all fodlers are the same, shouldn't the new phone login without asking a passw...

fekish05
Newbie
Hello, I got a new phone, thus i have transferred all folders under com.spotify.music to my new phone, in the same exact location. However i am still asked for password. If ...
2018-03-16 10:10:58 AM
2018-03-16 10:47:50 AM
jsannn
Community Legend
276 Views
1 replies
0 likes

276 Views
1 replies
0 likes

Solved!! Can't log in to android app

Hi, im not able to log in to android app since last week. Via Web browser it works fine. Contacted Spotify support but no reply.

kave2
Newbie
Hi, im not able to log in to android app since last week. Via Web browser it works fine. Contacted Spotify support but no reply.
2015-07-04 1:18:49 PM
2018-03-16 10:24:47 AM
magdachu
Newbie
9388 Views
8 replies
2 likes

9388 Views
8 replies
2 likes

Now Playing Screen - No shuffle/loop option?

I noticed yesterday that the shuffle/loop buttons on the Now Playing screen of the Android mobile app v8.4.45.633 armV7 are no longer present. This kinda screws with how I use Spotify, in that I mainly listen to a playlist on shuffle but occasionally...

samuelhwilliams
Casual Listener
I noticed yesterday that the shuffle/loop buttons on the Now Playing screen of the Android mobile app v8.4.45.633 armV7 are no longer present. This kinda screws with how I use Spotify, in that I...
2018-03-16 8:58:17 AM
861 Views
0 replies
16 likes

861 Views
0 replies
16 likes

Spotify turns off after leaving the app

I usually open Spotify start my mix and then close the app and i still can hear the music because there was some sort of notification that let me change the song or pause it, but know i can't, as soon as i close the app the music stops and i can't he...

Malok
Newbie
I usually open Spotify start my mix and then close the app and i still can hear the music because there was some sort of notification that let me change the song or pause it, but know i can't, as soo...
2018-03-16 6:39:05 AM
2018-03-16 8:18:24 AM
songassistant
Composer
3952 Views
2 replies
1 likes

3952 Views
2 replies
1 likes

cant get back, beta for spotify

cant get back my spotify beta version on my andriod. is there another beta version?

ccme
Newbie
cant get back my spotify beta version on my andriod. is there another beta version?
2018-03-15 12:48:27 AM
230 Views
0 replies
0 likes

230 Views
0 replies
0 likes

Solved!! [Android] Can't load Home and Artist pages

I am using version 8.4.44.643 and Android 7.1.2.I tried everything from cleaning app data and reloging into account to completely wipeing my device and reinstalling ROM.When I am trying to open Home/Artists pages it says "You're Offline. Please conne...

cloudyd3
Casual Listener
I am using version 8.4.44.643 and Android 7.1.2. I tried everything from cleaning app data and reloging into account to completely wipeing my device and reinstalling ROM. When I am trying to open H...
2018-03-11 4:56:35 AM
2018-03-15 12:04:59 AM
cloudyd3
Casual Listener
4208 Views
3 replies
0 likes

4208 Views
3 replies
0 likes

No radio capability on my note 8

Chuko1
Newbie
No radio capability on my note 8
2018-03-15 11:20:45 PM
238 Views
0 replies
0 likes

238 Views
0 replies
0 likes

App Requires Data Clear if Logged Out While Offline

Steps to Reproduce:1. Login successfully.2. Enable Offline mode.3. Close app and reboot device.4. The app must now be in a logged-out state. I'm not entirely sure how to accomplish this - I experience this issue on every reboot because of the Android...

Kaisonic
Casual Listener
Steps to Reproduce: 1. Login successfully. 2. Enable Offline mode. 3. Close app and reboot device. 4. The app must now be in a logged-out state. I'm not entirely sure how to accomplish this - I e...
2018-03-15 6:21:05 PM
2018-03-15 7:39:14 PM
songassistant
Composer
445 Views
1 replies
0 likes

445 Views
1 replies
0 likes

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