Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
47901 Views
66 replies
25 likes

47901 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
880440 Views
11 replies
51 likes
Android
Guide
Troubleshooting

880440 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26934 Views
4 replies
0 likes

26934 Views
4 replies
0 likes

BUG-ANDROID Incorrect storage report causing full internal memory

Spotify app is set to download all files to external SD card *and does so correctly as seen in external SD storage space Android UI still reporting that internal memory space being taken up by Spotify files (the same files that are actually being sto...

user-removed
Visitor
Spotify app is set to download all files to external SD card *and does so correctly as seen in external SD storage space Android UI still reporting that internal memory space being taken up ...
2018-01-26 2:43:12 PM
1490 Views
0 replies
3 likes

1490 Views
0 replies
3 likes

Spotify app looses the ability to connect to internet

Hi, I'm having trouble with Spotify app. Happened twice already in last 10 days or so. I'm listening to some music, when it stops playing and says I'm offline and it simply ignores the fact the internet runs on my phone with no problem at all. I can ...

Biozd
Newbie
Hi, I'm having trouble with Spotify app. Happened twice already in last 10 days or so. I'm listening to some music, when it stops playing and says I'm offline and it simply ignores the fact the inter...
2018-01-26 7:31:14 AM
2018-01-26 1:08:42 PM
NgWengHim99
Newbie
681 Views
1 replies
1 likes

681 Views
1 replies
1 likes

Play on demand

Hi im a free spotify user who uses andriod who got it a few days ago but what im worried is the "play on demand"free.I can play any song on the playlist and can fast forward or rewind it but I still gets ads and uses my data.will i be charge for usin...

user-removed
Visitor
Hi im a free spotify user who uses andriod who got it a few days ago but what im worried is the "play on demand"free.I can play any song on the playlist and can fast forward or rewind it but I still ...
2018-01-26 1:01:08 PM
798 Views
0 replies
0 likes

798 Views
0 replies
0 likes

Spotify Update: Offline Playlists gone

Samsung S7 + Android 7.0:Everytime Spotify makes is updated, it changes the storage back to phone storage. Due to that no playlist is offline anymore, because it doesn't seem to recognise it's files on the sd card. And I have to download every playli...

JanneyRu
Newbie
Samsung S7 + Android 7.0: Everytime Spotify makes is updated, it changes the storage back to phone storage. Due to that no playlist is offline anymore, because it doesn't seem to recognise it's file...
2018-01-17 5:51:25 PM
2018-01-26 12:29:50 PM
elfranchu
Casual Listener
612 Views
2 replies
0 likes

612 Views
2 replies
0 likes

Downloaded music is not available offline

For some reason when I try and play music that is supposed to have downloaded, it is not available offline. It should play music stored on the SD card.. but it has not been the case for me. Anyone know why? Also, how do I separate interaction between...

crixus1
Casual Listener
For some reason when I try and play music that is supposed to have downloaded, it is not available offline. It should play music stored on the SD card.. but it has not been the case for me. Anyone kn...
2018-01-18 4:41:48 AM
2018-01-26 12:28:41 PM
elfranchu
Casual Listener
822 Views
2 replies
0 likes

822 Views
2 replies
0 likes

Downloaded songs have been deleted continually by spotify

I've been continuously downloading my songs on my premium account but recently my songs have been deleted twice in a week and I have to download them over and over again, it's like 5 gigas at a time, I'm downloading them in my sd card, in past the pr...

muratunver99
Casual Listener
I've been continuously downloading my songs on my premium account but recently my songs have been deleted twice in a week and I have to download them over and over again, it's like 5 gigas at a time,...
2018-01-25 12:32:49 PM
2018-01-26 12:25:29 PM
muratunver99
Casual Listener
556 Views
2 replies
2 likes

556 Views
2 replies
2 likes

Spotify on Android Auto hangs on listing albums

Hallo,since the last update to Spotify, the Spotify album list in Android Auto doesn't load anymore but hangs with the spinning "wait" circle. I waited for more than 10 minutes, but nothing showed up. Album list in the normal Spotify app works as usu...

crispinus
Casual Listener
Hallo, since the last update to Spotify, the Spotify album list in Android Auto doesn't load anymore but hangs with the spinning "wait" circle. I waited for more than 10 minutes, but nothing showed ...
2017-12-07 9:02:27 PM
2018-01-26 9:49:01 AM
Frank79
Casual Listener
1582 Views
7 replies
11 likes

1582 Views
7 replies
11 likes

Downloading isn't working

For some reason I can no longer download to listen offline. My bf can so I know it's not our Internet or account. I don't think I've exceeded the number of songs I'm allowed. I'd like to know how I can check this. I've tried deleting songs and still ...

MamaSam
Casual Listener
For some reason I can no longer download to listen offline. My bf can so I know it's not our Internet or account. I don't think I've exceeded the number of songs I'm allowed. I'd like to know h...
2018-01-26 7:30:46 AM
2018-01-26 8:38:06 AM
TheBrickSlayer
Roadie
686 Views
1 replies
1 likes

686 Views
1 replies
1 likes

UNable to choose specific songs

Just downloaded the Spotify app for Android on an Asus Zenfone 5 running android 4.4.2 Works fine BUT it won't let me choose songs to play specifically. On playlists it shows the titles of songs in mute mode. It will only allow me to play songs on SH...

rodz610
Casual Listener
Just downloaded the Spotify app for Android on an Asus Zenfone 5 running android 4.4.2 Works fine BUT it won't let me choose songs to play specifically. On playlists it shows the titles of...
2014-12-12 3:22:55 PM
2018-01-26 1:19:24 AM
yaboirowan
Newbie
25540 Views
12 replies
0 likes
Android
asia
asus
asus zenfone
choosing songs
zenfone 5

25540 Views
12 replies
0 likes

I can't sort by artist in my library

Hi, I just started using Spotify so I might just be doing something wrong but when I use Spotify on my laptop (Macbook Air), I can go to my library and sort it all by artist, which is the way I prefer, it's what I'm used to. But when I use Spotify on...

FinSpin
Newbie
Hi, I just started using Spotify so I might just be doing something wrong but when I use Spotify on my laptop (Macbook Air), I can go to my library and sort it all by artist, which is the wa...
2018-01-26 1:11:57 AM
374 Views
0 replies
0 likes

374 Views
0 replies
0 likes

Massive data usage on Android

Hi all. I found this topic under the iPhone category but the solution was to reinstall.Not only did I do that several times but I also happened to get a new phone. I have filed a case with spotify,, but no answers. Besides, users can be the most help...

Troydmb17
Casual Listener
Hi all. I found this topic under the iPhone category but the solution was to reinstall. Not only did I do that several times but I also happened to get a new phone. I have filed a case with...
2018-01-25 5:18:42 PM
2018-01-25 11:18:00 PM
Troydmb17
Casual Listener
1087 Views
4 replies
0 likes

1087 Views
4 replies
0 likes

problema al descargar musica a la sd

tengo un problema a la hora de descargar musica de spotify en la sd. Cuando estoy descargando las canciones me sale un aviso que ya no tengo espacio en el alamacenamiento pero me queda un monton de espacio disponible.

musiclover1975
Newbie
tengo un problema a la hora de descargar musica de spotify en la sd. Cuando estoy descargando las canciones me sale un aviso que ya no tengo espacio en el alamacenamiento pero me queda un monton de e...
2018-01-25 9:50:29 PM
254 Views
0 replies
0 likes

254 Views
0 replies
0 likes

Google Assistant no longer able to control Spotify - 8.4.37.587

8.4.37.587 Issue: Google Assistant will open Spotify but will not control Spotify in any way. It will work correctly if you FORCE close Spotify in App Settings but will revert to not working correctly as soon as you close the Spotify App. I had a 2 h...

riskosd
Casual Listener
8.4.37.587 Issue: Google Assistant will open Spotify but will not control Spotify in any way. It will work correctly if you FORCE close Spotify in App Settings but will revert to not w...
2018-01-25 7:38:41 PM
563 Views
0 replies
4 likes

563 Views
0 replies
4 likes

Offline songs does not work anymore

For the last few days I have not been able to download and play local files on my phone.I have local files on my pc which I have placed in my playlists which I have downloaded on my phone (Samsung Galaxy S7) and it have been working until a few days ...

Mattone99
Regular
For the last few days I have not been able to download and play local files on my phone. I have local files on my pc which I have placed in my playlists which I have downloaded on my phone (Samsung ...
2018-01-24 10:08:24 PM
2018-01-25 7:10:53 PM
Mattone99
Regular
417 Views
2 replies
0 likes

417 Views
2 replies
0 likes

Prompted to "add payment method"

The spotify app on my Samsung Galaxy S5 is prompting me to add a payment method to my account. The words on screen read: "You've downloaded 24 albums and playlists, Did you know thats a premium feature? Update your payment method asap to keep your mu...

Rundamental
Casual Listener
The spotify app on my Samsung Galaxy S5 is prompting me to add a payment method to my account. The words on screen read: "You've downloaded 24 albums and playlists, Did you know thats a premium featu...
2018-01-16 11:29:53 PM
2018-01-25 6:39:25 PM
edotpan
Casual Listener
1792 Views
6 replies
0 likes

1792 Views
6 replies
0 likes

Solved!! continuous music to sleep to

Hi I am new to spotify and want to use to play continuous music/sounds to use with headphones to sleep to. I need something that does not have sudden changes breaks etc so it does not wake me.Any help much apprieciated. Gill Wps I have signed up to p...

GillyW
Casual Listener
Hi I am new to spotify and want to use to play continuous music/sounds to use with headphones to sleep to. I need something that does not have sudden changes breaks etc so it does not ...
2018-01-25 5:01:46 PM
2018-01-25 5:49:19 PM
GillyW
Casual Listener
972 Views
4 replies
0 likes

972 Views
4 replies
0 likes

Solved!! spotify or android? Unable to move the spotify app to the SD card.

I have an htc desire 500 cellphone and I am unable to move the spotify app to the SD card. Who's to blame, spotify or htc? I have had both an htc desire HD and an htc rhyme before, and no issues with spotify. Now I am reconsidering my spotify premium...

xankax
Casual Listener
I have an htc desire 500 cellphone and I am unable to move the spotify app to the SD card. Who's to blame, spotify or htc? I have had both an htc desire HD and an htc rhyme before, and no issues with...
2013-11-22 8:31:51 PM
2018-01-25 5:38:53 PM
saratellier
Newbie
18774 Views
29 replies
2 likes

18774 Views
29 replies
2 likes

App não aparece na tela de bloqueio

Não consigo mais passar músicas e outras funções com a tela bloqueada, não aparece nem o ícone no canto esquerdo superior enquanto o Spotify está aberto com a tela desbloqueada também... Gostaria das funções de volta.

izabelufrj
Newbie
Não consigo mais passar músicas e outras funções com a tela bloqueada, não aparece nem o ícone no canto esquerdo superior enquanto o Spotify está aberto com a tela desbloqueada também... Gostaria das...
2017-01-03 11:59:34 PM
2018-01-25 4:08:27 PM
LucasMedeiros
Newbie
5966 Views
2 replies
6 likes

5966 Views
2 replies
6 likes

Solved!! Remove multiple songs

So I currently have a playlist with like 900 songs and I really want to delete like 400-500 of them because I simply don't listen to them anymore. Is there an easy way to remove the songs? Or something like a haven't listened to this song for X amoun...

Yvalson
Newbie
So I currently have a playlist with like 900 songs and I really want to delete like 400-500 of them because I simply don't listen to them anymore. Is there an easy way to remove the songs?&n...
2018-01-25 10:53:18 AM
2018-01-25 2:50:25 PM
Joe
Community Legend
11787 Views
1 replies
0 likes

11787 Views
1 replies
0 likes

Problema con reproduccion

Bueno lo que me pasa es que cuando pongo una cancion se escucha unos segundos y se cambia a otra y pasa lo mismo con la siguiente cancion con spotifi cerrado

Jason123456789
Newbie
Bueno lo que me pasa es que cuando pongo una cancion se escucha unos segundos y se cambia a otra y pasa lo mismo con la siguiente cancion con spotifi cerrado
2018-01-25 1:24:41 PM
276 Views
0 replies
0 likes

276 Views
0 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Android

Forum Posts