Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • 0x8EFABE4E
  • Newbie
  • 61854 Views
  • 68 replies
  • 26 likes
  • 61854 Views
  • 68 replies
  • 26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Sumit_Ghosh
  • Regular
  • 28497 Views
  • 5 replies
  • 0 likes
  • 28497 Views
  • 5 replies
  • 0 likes

Superuser Contribution Auto Refresh

PlanPremiumCountryUnited StatesDevice(Samsung Galaxy S22 Ultra)Operating System(Android) My Question or IssueMy app keeps refreshing to the homepage when I exit the application. It is incredibly frustrating to have to navigate back to my playlist or ...

  • Casual Listener
  • Plan Premium Country United States Device (Samsung Galaxy S22 Ultra) Operating System (Android)   My Question or Issue My app keeps refreshing to the homepage when I exit the applicati...
  • Gabriel-vitteri
  • Visitor
  • 3922 Views
  • 15 replies
  • 1 likes
  • 3922 Views
  • 15 replies
  • 1 likes

Superuser Contribution Playlist aren't downloading.

Logged into my Spotify account on my brand-new Google Pixel 8 (Android 14), and I can't download any of my playlists. For the record, I do have premium, I do have a lot of free memory, I don't have more than 5 devices connected to this account, I do ...

  • Newbie
  • Logged into my Spotify account on my brand-new Google Pixel 8 (Android 14), and I can't download any of my playlists. For the record, I do have premium, I do have a lot of free memory, I don't ha...
  • Donjaybee
  • Visitor
  • 410 Views
  • 4 replies
  • 0 likes
  • 410 Views
  • 4 replies
  • 0 likes

Hoe kan ik mijn abonnement opzeggen

Het lukt mij niet om mijn abonnement op te zeggen.

  • Visitor
  • Het lukt mij niet om mijn abonnement op te zeggen.
  • ribezaz
  • Spotify Star
  • 79 Views
  • 1 replies
  • 1 likes
  • 79 Views
  • 1 replies
  • 1 likes

Solved!! Blend story not loading

The Spotify blend features still works, but the blend story will not loading. It will spin and then give me a refresh button, nothing have fixed this issue. Restarting app, phone, clearing cache, and force quitting the app.

  • Casual Listener
  • The Spotify blend features still works, but the blend story will not loading. It will spin and then give me a refresh button, nothing have fixed this issue. Restarting app, phone, clearing cache, and...
  • ribezaz
  • Spotify Star
  • 170 Views
  • 3 replies
  • 1 likes
  • 170 Views
  • 3 replies
  • 1 likes

Superuser Contribution Fix Volvo Spotify app (Google play app) not updating playlists with music

The app does not update the playlist when adding music. The list can be updated by name, but the list does not update when adding more music to it at all. Reinstalling the app via built in Google Play in the Volvo car does not help at all.

  • Casual Listener
  • The app does not update the playlist when adding music. The list can be updated by name, but the list does not update when adding more music to it at all. Reinstalling the app via built in Google P...
  • Cliffy1
  • Regular
  • 8500 Views
  • 33 replies
  • 6 likes
  • 8500 Views
  • 33 replies
  • 6 likes

Superuser Contribution Can't change song

PlanPremiumCountryUKDeviceSamsung a80 with Cambridge audio melonmania wireless earbuds. Operating SystemLatest android My Question or IssueChanging song via headset repeats the same song. It's impossible to change song. Things were working fine until...

  • Music Fan
  •   Plan Premium Country UK Device Samsung a80 with Cambridge audio melonmania wireless earbuds.  Operating System Latest android   My Question or Issue Changing song via head...
  • Aliveward
  • Visitor
  • 4565 Views
  • 7 replies
  • 1 likes
  • 4565 Views
  • 7 replies
  • 1 likes

Superuser Contribution Disattivare avvio automatico

Samsung Galaxy S10Sistema operativo(iOS 10, Android Oreo, Windows 10, ecc.) La mia domanda o problemaBuongiorno a tutti, non ho notato che più persone hanno il problema dell'esecuzione automatica quando il telefono si collega a dispositivi bluethoot ...

  • Casual Listener
  •   Samsung Galaxy S10 Sistema operativo (iOS 10, Android Oreo, Windows 10, ecc.)   La mia domanda o problema Buongiorno a tutti, non ho notato che più persone hanno il problema dell'es...
  • CStanzy
  • Visitor
  • 9806 Views
  • 10 replies
  • 0 likes
  • 9806 Views
  • 10 replies
  • 0 likes

Superuser Contribution Keep getting logged out in paired car

I have paired the Spotify app in my volvo ex30 to My account but I keep getting logged out randomly? Could be a set time. This is extremely annoying as would have to stop the car to re-pair with my account. Why won't it stay logged in like the main a...

  • Casual Listener
  • I have paired the Spotify app in my volvo ex30 to My account but I keep getting logged out randomly? Could be a set time. This is extremely annoying as would have to stop the car to re-pair with my a...
  • zxx97667231005
  • Casual Listener
  • 1456 Views
  • 15 replies
  • 0 likes
  • 1456 Views
  • 15 replies
  • 0 likes

Superuser Contribution "For you" suggestions while driving

PlanPremiumCountryUSADeviceGoogle Pixel 7 My Question or IssueWhen viewing the Spotify app on my car screen (2020 CR-V), Spotify has always just displayed the current song playing, unless I navigate to something else. Recently, the app has added a se...

  • Casual Listener
  • Plan Premium Country USA Device Google Pixel 7   My Question or Issue When viewing the Spotify app on my car screen (2020 CR-V), Spotify has always just displayed the current song playin...
  • jlmnh
  • Casual Listener
  • 121 Views
  • 2 replies
  • 0 likes
  • 121 Views
  • 2 replies
  • 0 likes

Canvas still appears in playlist preview despite disabling in settings

PlanPremiumCountryUSADeviceGalaxy A53 running Android v. 14, Spotify v. 9.0.22.543 I have disabled Canvas in my settings. When I open a playlist and then open its preview mode (in which the user can swipe through previews of songs), Canvas animations...

  • Casual Listener
  • Plan Premium Country USA Device Galaxy A53 running Android v. 14, Spotify v. 9.0.22.543   I have disabled Canvas in my settings. When I open a playlist and then open its preview mode (in ...
  • ribezaz
  • Spotify Star
  • 156 Views
  • 3 replies
  • 2 likes
  • 156 Views
  • 3 replies
  • 2 likes

Superuser Contribution Galaxy Watch Unable To Control Spotify

PlanPremiumCountryUSADeviceSamsung Galaxy Watch 4 and Samsung S21 Ultra 5GOperating SystemWatch: Google Wear OS 3, phone: Android 11 with Samsung's OneUI 3.0 extensions My Question or IssueI cannot get my watch to control my Spotify streaming through...

  • Casual Listener
  • Plan Premium Country USA Device Samsung Galaxy Watch 4 and Samsung S21 Ultra 5G Operating System Watch: Google Wear OS 3, phone: Android 11 with Samsung's OneUI 3.0 extensions &nbsp...
  • StraSinor
  • Newbie
  • 4312 Views
  • 29 replies
  • 1 likes
  • 4312 Views
  • 29 replies
  • 1 likes

Superuser Contribution Bluetooth audio quality

Plan PremiumCountry U.K DeviceGalaxy S24+Operating SystemAndroid 14 My Question or IssueHi all , I have Spotify premium, I have audio quality set to " very high " I mainly use Spotify over Bluetooth in my car, is the audio quality over Bluetooth stil...

  • Regular
  • Plan Premium Country U.K   Device Galaxy S24+ Operating System Android 14       My Question or Issue Hi all , I have Spotify premium, I have audio quality set to " very...
  • fidel013--
  • Newbie
  • 2873 Views
  • 7 replies
  • 0 likes
  • 2873 Views
  • 7 replies
  • 0 likes

Superuser Contribution BUG FIX for issues with switching tabs and getting brought to the top of a playlist without my

I'm actually submitting a bug fix, and I wasn't able to find at all the correct spot to submit it, so I hope this is able to reach someone. I'm having a bug: if I'm on a large playlist with a ton of songs and I'm scrolled far down, and if I switch ta...

  • Casual Listener
  • I'm actually submitting a bug fix, and I wasn't able to find at all the correct spot to submit it, so I hope this is able to reach someone. I'm having a bug: if I'm on a large playlist with a ton of ...
  • Novy
  • Moderator
  • 193 Views
  • 3 replies
  • 0 likes
  • 193 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Play a playlist in order

Does anyone know how to play a playlist in order, I don't want it to shuffle! I have Premium and can't fingers out how to do it

  • Casual Listener
  • Does anyone know how to play a playlist in order, I don't want it to shuffle! I have Premium and can't fingers out how to do it
  • jayzmacleod
  • Visitor
  • 77421 Views
  • 26 replies
  • 1 likes
  • 77421 Views
  • 26 replies
  • 1 likes

Superuser Contribution Music automatically deleted from "your songs"

PlanPremiumCountryItalyDeviceGoogle Pixel 7Operating SystemAndroid stock My Question or IssueWhen I listen to music through my headphones, suddenly the app crashes and I can't find the song I was listening to in the list of my favourites (I'm referri...

  • Newbie
  • Plan Premium Country Italy Device Google Pixel 7 Operating System Android stock   My Question or Issue When I listen to music through my headphones, suddenly the app crashes and I can'...
  • Vasil
  • Moderator
  • 110 Views
  • 1 replies
  • 1 likes
  • 110 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Android Auto Missing Albums

Spotify app and Android Auto are not in sync with my albums in my library. Has been an issue for years ever since I first started using it. Attached are two photos for reference, you cam see how the Android Auto screenshot has way less albums than sh...

  • Roadie
  • Spotify app and Android Auto are not in sync with my albums in my library. Has been an issue for years ever since I first started using it.   Attached are two photos for reference, you cam see...
  • Mindsurf9r
  • Casual Listener
  • 777 Views
  • 4 replies
  • 0 likes
  • 777 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Widget with no Rounded Corners

Plan: PremiumCountry: IndiaDevice: iQOO Z7sOperating System: Fun Touch OS 14 (Android 14) My IssueThe widget, not matter of what size, always has sharp squared corners.Tried uninstalling, re installing, rebooting the device, etc. Nothing fixed it.Ple...

  • Regular
  • Plan: Premium Country: India Device: iQOO Z7s Operating System: Fun Touch OS 14 (Android 14)   My Issue The widget, not matter of what size, always has sharp squared co...
  • Maria
  • Moderator
  • 259 Views
  • 3 replies
  • 0 likes
  • 259 Views
  • 3 replies
  • 0 likes

Superuser Contribution Why won't shuffle play turn off on system-created playlists on Android?

I'll pull up Spotify and skim through a few Daily Mix playlists, maybe daylist, maybe Discover Weekly, maybe Release Radar, see a few songs at the top of a list that catch my eye, and be like "Yeah, I choose you". I hear the first song, great. Then i...

  • Regular
  • I'll pull up Spotify and skim through a few Daily Mix playlists, maybe daylist, maybe Discover Weekly, maybe Release Radar, see a few songs at the top of a list that catch my eye, and be like "Yeah, ...
  • Ivelina
  • Moderator
  • 351 Views
  • 10 replies
  • 0 likes
  • 351 Views
  • 10 replies
  • 0 likes

Superuser Contribution Spotify lagging while changing/shuffling songs

PlanPremiumCountryThailandDevice(Realme 7 Pro)Operating System(Android Oreo) My Question or IssueI've been trouble with this problem for a while. My Spotify app on my phone gets laggy while I try to skip the music and even shuffle it like a screen is...

  • Newbie
  • Plan Premium Country Thailand Device (Realme 7 Pro) Operating System (Android Oreo)   My Question or Issue I've been trouble with this problem for a while. My Spotify app on my ph...
  • Coockepotato
  • Visitor
  • 4889 Views
  • 4 replies
  • 1 likes
  • 4889 Views
  • 4 replies
  • 1 likes

Superuser Contribution Can't click on scrollbar - user interface bug

PlanPremiumCountryItalyDeviceSamsung Galaxy S22 UltraOperating SystemAndroid 14 OneUI 6.1 My Question or IssueHello, i'm having issues with the playlist's vertical scrollbar.While scrolling to the bottom of the playlist, the scrollbar goes first behi...

  • Casual Listener
  • Plan Premium Country Italy Device Samsung Galaxy S22 Ultra Operating System Android 14 OneUI 6.1   My Question or Issue Hello, i'm having issues with the playlist's vertical scrollbar....
  • Yordan
  • Moderator
  • 111 Views
  • 2 replies
  • 0 likes
  • 111 Views
  • 2 replies
  • 0 likes