Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
62765 Views
68 replies
26 likes

62765 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28563 Views
5 replies
0 likes

28563 Views
5 replies
0 likes

Can't Select Playback Device Before Playback Commences

Why must I start playback on the phone before I can then select the preferred playback device? In this case an Arcam SR250. So the choices are to faff about playing something you don't want to listen to, select the correct playback device & then go f...

RBZ5416
Newbie
Why must I start playback on the phone before I can then select the preferred playback device? In this case an Arcam SR250. So the choices are to faff about playing something you don't want ...
2018-01-09 6:18:54 PM
701 Views
0 replies
1 likes

701 Views
0 replies
1 likes

Android App keeps downloading songs I didn't want

It's been multiple weeks of this issue. For whatever season, my Spotify app on Android keeps downloading Enima's newest album. It's not on my phone or computer. I've never even heard of the dude, but it keeps trying to download it over and over.

versusChou
Casual Listener
It's been multiple weeks of this issue. For whatever season, my Spotify app on Android keeps downloading Enima's newest album. It's not on my phone or computer. I've never even heard of the dude, but...
2018-01-08 9:43:19 PM
2018-01-09 5:08:33 PM
versusChou
Casual Listener
551 Views
4 replies
0 likes

551 Views
4 replies
0 likes

Auto closed

Hi everyoneSometimes the app just crash and I don't know why so the music stop. This problem comes from Spotify because when I use others app it works fine. I already try to use the button "delete everything except the app" but nothing the bug is sti...

Remopong
Regular
Hi everyone Sometimes the app just crash and I don't know why so the music stop. This problem comes from Spotify because when I use others app it works fine. I already try to use the button "delete ...
2018-01-09 1:13:38 PM
2018-01-09 4:55:02 PM
Nico
Community Legend
303 Views
1 replies
0 likes

303 Views
1 replies
0 likes

Download playlists and albums to SD card disappears after closing Spotify

I want to download playlists and albums to listen offline during my vacation. I am downloading to a 16GB SD card. Every download is fine, I see a green symbol in the playlist or album. After I stop Spotify and start again, it appears that most downlo...

elan-49
Newbie
I want to download playlists and albums to listen offline during my vacation. I am downloading to a 16GB SD card. Every download is fine, I see a green symbol in the playlist or album. After I stop S...
2017-08-06 12:25:30 PM
2018-01-09 4:00:29 PM
bobknapp
Casual Listener
527 Views
2 replies
0 likes

527 Views
2 replies
0 likes

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Timcsi
Casual Listener
.
2017-11-29 3:30:52 PM
2018-01-09 3:51:06 PM
Timcsi
Casual Listener
1579 Views
6 replies
3 likes

1579 Views
6 replies
3 likes

Crackling / buzzing

Hi!I experience very unpleasent sounds (crackling/buzing type) - they tend to occur especially during slower and 'clearer' music (piano, soft rock) every 10-30 seconds. The device is Moto G3 and the Spotify tends to be the only app causing the proble...

Azbest
Newbie
Hi! I experience very unpleasent sounds (crackling/buzing type) - they tend to occur especially during slower and 'clearer' music (piano, soft rock) every 10-30 seconds. The device is Moto G3 and th...
2018-01-09 2:54:58 PM
242 Views
0 replies
0 likes

242 Views
0 replies
0 likes

Using Spotify while abroad doesn't work on Wifi

Hi, I have an Samsung Galaxie S3 and I am a Spotify premium user. Everytime i travel abroad (i travel a lot for my work) I can't use Spotify on any Wifi. One of the only reason I am paying for Premium is the be able to use Spotify when i travel and I...

PierrePetitpas
Newbie
Hi, I have an Samsung Galaxie S3 and I am a Spotify premium user. Everytime i travel abroad (i travel a lot for my work) I can't use Spotify on any Wifi. One of the only reason I am paying f...
2015-07-29 3:26:39 PM
2018-01-09 2:34:43 PM
tomjoadhun
Newbie
545 Views
2 replies
0 likes

545 Views
2 replies
0 likes

Cards not working

I have both a green dot prepaid MasterCard debit card, and a prepaid amex gift card and neither of them are working for Spotify premium. Please help!

DevanKav7
Newbie
I have both a green dot prepaid MasterCard debit card, and a prepaid amex gift card and neither of them are working for Spotify premium. Please help!
2016-12-03 7:39:34 PM
2018-01-09 1:43:14 PM
CrypticHernia
Casual Listener
625 Views
2 replies
0 likes

625 Views
2 replies
0 likes

No sound when playing music.

App opens fine, runs fine, select the song and it plays fine, BUT there is no output of sound what so ever. Anyone else experiencing this issue? I've looked all over the web and it seems to be a common issue with no real answer on how to fix it. I've...

Travmanthegreat
Newbie
App opens fine, runs fine, select the song and it plays fine, BUT there is no output of sound what so ever. Anyone else experiencing this issue? I've looked all over the web and it seems to be a comm...
2018-01-09 7:37:12 AM
187 Views
0 replies
0 likes

187 Views
0 replies
0 likes

Not responding on phone

Can any one help. All of a sudden everytime i try open spotify on my Samsung s8 it just says spotify not responding. Ive deleted and re downloaded ap, restarted phone. Didnt work

Emma1989
Newbie
Can any one help. All of a sudden everytime i try open spotify on my Samsung s8 it just says spotify not responding. Ive deleted and re downloaded ap, restarted phone. Didnt work
2018-01-09 6:26:16 AM
207 Views
0 replies
0 likes

207 Views
0 replies
0 likes

Tracks "Play" but there is no Sound using Bluetooth in a car

I'm trying to connect my phone to my car. Tracks "Play" within the app, bluetooth is connected, but no sound actually comes out of the speakers. Using a Pioneer headset, Nexus 6P initially. But I've also tried this with my new car and a new phone, Pi...

user-removed
Visitor
I'm trying to connect my phone to my car. Tracks "Play" within the app, bluetooth is connected, but no sound actually comes out of the speakers. Using a Pioneer headset, Nexus 6P initially. ...
2017-10-08 4:11:59 PM
2018-01-09 1:58:53 AM
Auggievf
Newbie
4311 Views
2 replies
0 likes
Android
bluetooth
bored
no sound

4311 Views
2 replies
0 likes

I am having trouble logging in with Facebook. I

I am having trouble logging in my Spotify account using Facebook. I been with Spotify for 2yrs and that means of 2yrs of playlist that I love and paying Preminum. So if I cant get my old account restored than I will cancel. So can you please help me ...

RosalynMason
Newbie
I am having trouble logging in my Spotify account using Facebook. I been with Spotify for 2yrs and that means of 2yrs of playlist that I love and paying Preminum. So if I cant get my old account rest...
2018-01-08 12:11:00 AM
214 Views
0 replies
0 likes

214 Views
0 replies
0 likes

Solved!! Spotify Connect won't find Denon avr x2000 receiver

Hi,I have just bought a Denon avr x2000 amp/receiver and attempted to use my android Nexus4 phone to context via the Spotify app. The problem is no matter what I do it won't find the receiver as a recognised device. If I use the Denon Remote App I ca...

nosnibord
Casual Listener
Hi, I have just bought a Denon avr x2000 amp/receiver and attempted to use my android Nexus4 phone to context via the Spotify app. The problem is no matter what I do it won't find the receiver as ...
2014-03-13 10:29:40 PM
2018-01-08 10:18:20 PM
BorreSven
Casual Listener
13724 Views
12 replies
4 likes

13724 Views
12 replies
4 likes

Queue/History

Did Spotify really completely nuke the Queue and History? It looks like queue was added back recently, but is only accessible from a currently playing song. no more drag/drop, etc. Am i missing a feature have features just kept falling off? premium i...

jmorrissey
Newbie
Did Spotify really completely nuke the Queue and History? It looks like queue was added back recently, but is only accessible from a currently playing song. no more drag/drop, etc. Am i miss...
2018-01-08 10:07:27 PM
224 Views
0 replies
0 likes

224 Views
0 replies
0 likes

Error messasge

I can't access any artist or look any songs. If I try it tells me something went wrong. I've uninstalled and re-installed the app & have did everything it says to do about clearing the cache. Is spotify having issues because this is super annoying.

Sarahsvinyls
Newbie
I can't access any artist or look any songs. If I try it tells me something went wrong. I've uninstalled and re-installed the app & have did everything it says to do about clearing the cache. Is ...
2018-01-08 9:45:00 PM
194 Views
0 replies
0 likes

194 Views
0 replies
0 likes

Solved!! Airplay from Android device to B&W Zeppelin Air?

I'd like to know if I can use the Spotify Android App to airplay music to my B&W Zeppelin Air. With "Twonky" I can play my music through AirPlay, but not with Spotify. Thx.

Berni
Casual Listener
I'd like to know if I can use the Spotify Android App to airplay music to my B&W Zeppelin Air. With "Twonky" I can play my music through AirPlay, but not with Spotify. Thx.
2012-11-25 9:50:19 PM
2018-01-08 9:40:15 PM
Aitchee
Casual Listener
53777 Views
8 replies
5 likes

53777 Views
8 replies
5 likes

[bug] Launching playlist from android app

I have been launching spotify playlists using an intent such as:spotify:user:username:playlist:37i9dQZF1DWUPafHP1BJw1:play this has worked fine until recently, when it stopped working with brand new non-premium accounts. I am getting an exception as ...

Craw-us
Casual Listener
I have been launching spotify playlists using an intent such as: spotify:user:username:playlist:37i9dQZF1DWUPafHP1BJw1:play this has worked fine until recently, when it stopped working with...
2018-01-08 9:22:50 PM
2018-01-08 9:29:04 PM
Craw-us
Casual Listener
304 Views
1 replies
0 likes

304 Views
1 replies
0 likes

Spotify on SD Card

Hi, I've been trying to get Spotify to save music to the SD card that's in my phone or even to move the entire app over there entirely. Internet says there should be an option under Settings for saving but it's not there, would any of you know what t...

Reimzie
Casual Listener
Hi, I've been trying to get Spotify to save music to the SD card that's in my phone or even to move the entire app over there entirely. Internet says there should be an option under Settings for savi...
2018-01-08 8:36:51 AM
2018-01-08 9:09:48 PM
BLUNDE56
Newbie
343 Views
2 replies
0 likes

343 Views
2 replies
0 likes

Unable to log in

I am unable to log in on my account. Even when resetting the Facebook password and re-installing the Spotify app. How xan this be solved. And how annoying that it takes so much searching etc. and that there is no help center. Please fix asap or I wil...

oddie7
Newbie
I am unable to log in on my account. Even when resetting the Facebook password and re-installing the Spotify app. How xan this be solved. And how annoying that it takes so much searching etc. a...
2018-01-08 8:53:23 PM
168 Views
0 replies
0 likes

168 Views
0 replies
0 likes

Android 8.0 breaks song info displayed in car

Hello,There's a previous post on this subject that's been closed, but I don't see any solution presented, so I'm re-posting (sorry if I'm looking in the wrong place!). I just upgraded to Android 8.0. Now when playing songs in the car, the dashboard i...

CMattPlay
Casual Listener
Hello, There's a previous post on this subject that's been closed, but I don't see any solution presented, so I'm re-posting (sorry if I'm looking in the wrong place!). I just upgrade...
2017-11-02 3:19:39 PM
2018-01-08 8:31:18 PM
ctafield
Newbie
849 Views
4 replies
2 likes

849 Views
4 replies
2 likes

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