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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 47416 Views
  • 66 replies
  • 25 likes
  • 47416 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 880145 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 880145 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26882 Views
  • 4 replies
  • 0 likes
  • 26882 Views
  • 4 replies
  • 0 likes

Again more problems

I'm tired of the app in my phone. Every time I try to download my songs I can't since download stops saying I don't have enough space in my memory (I have a 16GB SD card). I check on settings and "Storage" has disappeared, as always. Next day all the...

  • Casual Listener
  • I'm tired of the app in my phone. Every time I try to download my songs I can't since download stops saying I don't have enough space in my memory (I have a 16GB SD card). I check on settings and "St...
  • 173 Views
  • 0 replies
  • 0 likes
  • 173 Views
  • 0 replies
  • 0 likes

Is there a limit/threshold for how many songs you can download?

Hi everyone Is there a limit/threshold for how many songs you can download on an Android & Desktop?

  • Visitor
  • Hi everyone   Is there a limit/threshold for how many songs you can download on an Android & Desktop?
  • user-removed
  • Not applicable
  • 2189 Views
  • 2 replies
  • 0 likes
  • 2189 Views
  • 2 replies
  • 0 likes

Refuses to download playlists, Storage "full"

I've recently had my Xperia XZ repaired, for whatever reason the engineers decided to wipe my phone and start anew. I downloaded spotify once again and logged in just fine, I forgot I needed to redownload all my songs again so I hit the "download pla...

  • Newbie
  • I've recently had my Xperia XZ repaired, for whatever reason the engineers decided to wipe my phone and start anew. I downloaded spotify once again and logged in just fine, I forgot I needed to redow...
  • dinomight
  • Spotify Star
  • 228 Views
  • 1 replies
  • 0 likes
  • 228 Views
  • 1 replies
  • 0 likes

Notifications cutting out music

Whenever I play music and receive a notification, the music dips down in volume, or cuts out completely. That is seriously annoying. I'm reading from a Google search that the only way to correct that is to turn on Do Not Disturb, on my phone, and the...

  • Casual Listener
  • Whenever I play music and receive a notification, the music dips down in volume, or cuts out completely. That is seriously annoying. I'm reading from a Google search that the only way to correct that...
  • ChickenWithWing
  • Newbie
  • 1222 Views
  • 3 replies
  • 0 likes
  • 1222 Views
  • 3 replies
  • 0 likes

Playback slow on my samsung mobile

Hi. Streamed and downloaded songs playback really slowly like speed has been slowed down. Tried restarting phone....re installing .. clearing cache... and installed on another phone with my account and worked fine. Tried another free account on my ph...

  • Visitor
  • Hi. Streamed and downloaded songs playback really slowly like speed has been slowed down. Tried restarting phone....re installing .. clearing cache... and installed on another phone with my account a...
  • 168 Views
  • 0 replies
  • 0 likes
  • 168 Views
  • 0 replies
  • 0 likes

cannot login

i use android v. 4.1.2 and when i try to login to my account the app closed it self how can i solve this

  • Regular
  • i use android v. 4.1.2 and when i try to login to my account the app closed it self how can i solve this
  • BlueGambler
  • Regular
  • 273 Views
  • 2 replies
  • 0 likes
  • 273 Views
  • 2 replies
  • 0 likes

Can't download local files on oneplus5

I've had the files downloaded and all was working fine but for no apparent reason the files were removed and I can't download the again. Not on wifi and not on cellular. It just keeps saying waiting to download.... Any ideas?

  • Newbie
  • I've had the files downloaded and all was working fine but for no apparent reason the files were removed and I can't download the again. Not on wifi and not on cellular. It just keeps saying waiting ...
  • Joe
  • Community Legend
  • 305 Views
  • 1 replies
  • 0 likes
  • 305 Views
  • 1 replies
  • 0 likes

Offline music automatically deleting

Disclaimer: my daily driver is a OnePlus 5, 6GB My entire library of music (1,000 plus songs) is downloaded to my phone using the offline feature. This feature has been working fine up until a month ago when I updated my phone to the latest version o...

  • Newbie
  • Disclaimer: my daily driver is a OnePlus 5, 6GB   My entire library of music (1,000 plus songs) is downloaded to my phone using the offline feature.   This feature has been working fine...
  • 191 Views
  • 0 replies
  • 0 likes
  • 191 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Deja de reconocer la sd

He intentado todas las soluciones que han publicado, cuando porfin creo que funcionó, se traba la aplicación y se borra todo y peor aún, no reconoce la sd. Llevo una semana intentando arreglarlo y nada PORFAVOR AYUDA!!! ya estoy desesperada, enserio ...

  • Casual Listener
  • He intentado todas las soluciones que han publicado, cuando porfin creo que funcionó, se traba la aplicación y se borra todo y peor aún, no reconoce la sd. Llevo una semana intentando arreglarlo y n...
  • user-removed
  • Not applicable
  • 3905 Views
  • 3 replies
  • 0 likes
  • 3905 Views
  • 3 replies
  • 0 likes

Ok google play opens the artist on spotify, but no music

Hello When i say "ok google play elvis"Spotify opens with the elvis page, but the music wont automaticly start I already cleared the cache from the google cache and the spotify cache And restarted my phone.

  • Newbie
  • Hello   When i say "ok google play elvis" Spotify opens with the elvis page, but the music wont automaticly start   I already cleared the cache from the google cache and the spotify ca...
  • 252 Views
  • 0 replies
  • 0 likes
  • 252 Views
  • 0 replies
  • 0 likes

Superuser Contribution Downloaded songs won't play on offline mode

I have an Android phone and I have been struggling all day trying to get a downloaded playlist of 200+ songs to work on offline mode. It pulls up the song on offline mode, but the "downloaded" song refuses to play. This phone is fairly new and I have...

  • Casual Listener
  • I have an Android phone and I have been struggling all day trying to get a downloaded playlist of 200+ songs to work on offline mode. It pulls up the song on offline mode, but the "download...
  • nbargof
  • Casual Listener
  • 1352 Views
  • 3 replies
  • 5 likes
  • 1352 Views
  • 3 replies
  • 5 likes

Can't find artist

Hey, I am trying to listen to some songs by an artist named EGOIST. I live in Italy and my best friend can listen to their songs without any problems, while I can't even fine her on the android app(he also uses android). Any help?

  • Visitor
  • Hey, I am trying to listen to some songs by an artist named EGOIST. I live in Italy and my best friend can listen to their songs without any problems, while I can't even fine her on the android app(h...
  • 205 Views
  • 0 replies
  • 0 likes
  • 205 Views
  • 0 replies
  • 0 likes

App deleted all my downloaded songs?

I was on my way to work, and I pulled up Spotify to play music. The app was slow from the get-go and wouldn't let me access my 'Artists' page in my 'Library.' I toggled my data on and back off, assuming that my phone was just slow (I'm on Premium, an...

  • Newbie
  • I was on my way to work, and I pulled up Spotify to play music. The app was slow from the get-go and wouldn't let me access my 'Artists' page in my 'Library.' I toggled my data on and back off, assum...
  • 231 Views
  • 0 replies
  • 0 likes
  • 231 Views
  • 0 replies
  • 0 likes

I can't skip songs with headphone buttons!?!?

I just cannot skip songs on my headphone. Two clicks do nothing it just pauses and unpauses a song. It works fine with other apps just not this one.

  • Casual Listener
  • I just cannot skip songs on my headphone. Two clicks do nothing it just pauses and unpauses a song. It works fine with other apps just not this one.
  • Moryseye
  • Casual Listener
  • 19862 Views
  • 2 replies
  • 6 likes
  • Android
    headphones
    skip
  • 19862 Views
  • 2 replies
  • 6 likes

Changing places of the songs, Sorting Songs, Song Order, Places of Songs in List

Hi, I am always adding songs to my list. I want to put similar songs together without making a Playlist. For example, I added 3 classical music last week, then I added pop rock and jazz. After that I added some more classical. Now in my list, they ar...

  • Regular
  • Hi,  I am always adding songs to my list. I want to put similar songs together without making a Playlist. For example, I added 3 classical music last week, then I added pop rock and jazz. After...
  • cagriahmet32
  • Regular
  • 771 Views
  • 2 replies
  • 0 likes
  • Places of Songs in List
    Song Order
    Sorting Songs
  • 771 Views
  • 2 replies
  • 0 likes

Music Continues Playing After Headphone/Bluetooth Disconnect

TL;DR: While listening to music through headphones, unplugging will cause music to continue playing through speaker Many instances when music is playing through physical headphones or bluetooth and is then disconnected from my phone's (Nexus 6P) audi...

  • Visitor
  • TL;DR:  While listening to music through headphones, unplugging will cause music to continue playing through speaker   Many instances when music is playing through physical headphones or ...
  • scottyau
  • Casual Listener
  • 29367 Views
  • 20 replies
  • 5 likes
  • 29367 Views
  • 20 replies
  • 5 likes

Spotify voice feature?

So today I opened the Spotify app and was presented with a full screen telling me about some new Spotify voice control feature. Upon pressing the "show me how" button the app just returned to the original interface. Is this some new feature that was ...

  • Newbie
  • So today I opened the Spotify app and was presented with a full screen telling me about some new Spotify voice control feature. Upon pressing the "show me how" button the app just returned to the ori...
  • rexwh91
  • Newbie
  • 777 Views
  • 3 replies
  • 0 likes
  • 777 Views
  • 3 replies
  • 0 likes

Solved!! Package Access Helper has stopped working.

Spotify had glitched out and crashed and wouldn't open. After uninstalling due to the app not opening it would not install and proceeds with either "Package Access Helper has stopped working." or entirely just rebooting. I have done a full device wip...

  • Regular
  • Spotify had glitched out and crashed and wouldn't open. After uninstalling due to the app not opening it would not install and proceeds with either "Package Access Helper has stopped working." or ent...
  • prathik62
  • Regular
  • 8838 Views
  • 13 replies
  • 2 likes
  • 8838 Views
  • 13 replies
  • 2 likes

Bug | Android | Marshmellow | App doesnt install | Unfortunately, Package Access Helper has stopped

App is not installing or upgrading from past few updates. (I think 3-4)Both Google store or APK installations fail with message - "Unfortunately, Package Access Helper has stopped " Then its stuck showing installing.Tried force stopping 'Package Help...

  • Regular
  • App is not installing or upgrading from past few updates. (I think 3-4) Both Google store or APK installations fail with message - "Unfortunately, Package Access Helper has stopped " Then its stuc...
  • prathik62
  • Regular
  • 772 Views
  • 2 replies
  • 0 likes
  • Android 6.0.1
    Install
    updates
  • 772 Views
  • 2 replies
  • 0 likes