bluetooth cuts with Samsung galaxy tab A

[S3ndG]

Hi!

I'd like to ask a question about Bluetooth here in this forum because Samsung's one is not very good.

If I use Spotify android app and bluetooth on any sound device (car audio system, hifi system...), I get some Bluetooth audio cuts that are long and sometimes it completely stops the audio playing.

So : do you have some tips to fix my Bluetooth?

Thanks so much.

[S3ndG]

hup?

[Joe]

It's more likely to be a problem with your phone or android OS. Could you just confirm;

1. The android version you're running
2. Does the same thing happen with other audio apps?
3. Does it happen if you are listening through wired earphones?

[S3ndG]

1. I'm running android 5.1.1
2. I do not use other audio apps to play music with my tablet...
3. if  I'm listening through wired earphones, there's no problem 🙂

[Joe]

Could you try playing audio from another app over bluetooth - youtube or the stock music player - to help narrow things down.

[S3ndG]

If I play some MP3s with the app google Play music for a few minutes, I have no problem, like with Spotify app. But after a while the Bluetooth cuts come and that stops music for a short or long time.

So this is a Bluetooth issue, that's why I asked in my first post If someone could give some tips to fix Bluetooth 🙂

[Joe]

I wasn't sure from your first post whether it might be a spotify issue or a general problem with your device/OS. As it is an issue with your device have you searched google? I don't know what device you have but searching "android 5.1 bluetooth cuts out" throws out a lot of similar issues and suggested solutions.

[S3ndG]

Yes I have searched with google. I have clear Bluetooth process data, used awesomeplayer, that fixes it for a while and then the cuts came back.

I think the problem is with the bluetooth device/chipset or android version.