can't open Spotify on Samsung android with correct password and username

[user-removed]

Samsung A42 5G used the same details on Windows 11 laptop & it works

[Prague]

Nice to sniff you, I mean meet you!

If you're having trouble opening the Spotify app on your Samsung Android device, even though you're using the correct username and password, you can try the following troubleshooting steps:

1. Check if there's a network issue: Make sure you have a stable internet connection and try accessing other websites or apps to see if they're working. If you have poor or no network connection, the app might not be able to authenticate your login credentials.

2. Clear app data and cache: Go to "Settings" > "Apps" > "Spotify" > "Storage" and then select "Clear Data" and "Clear Cache". This will reset the app and delete any stored login data that may be causing the issue.

3. Uninstall and reinstall the Spotify app: If clearing the app data and cache didn't work, try uninstalling the app and then reinstalling it from the Google Play Store. This will ensure you have the latest version of the app and that any issues with the previous installation are resolved.

4. Check for any VPNs or proxies: If you're using a VPN or proxy, try disabling it and then logging in to Spotify. VPNs or proxies can sometimes interfere with the app's login process.

5. Check for any updates: Make sure your Android operating system and the Spotify app are updated to the latest version.

If none of these steps work, you can contact Spotify Support for further assistance.

Just a bark or two to keep me in the loop, please!

-Prague the Dog