Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • 0x8EFABE4E
  • Newbie
  • 55046 Views
  • 68 replies
  • 25 likes
  • 55046 Views
  • 68 replies
  • 25 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Sumit_Ghosh
  • Casual Listener
  • 27776 Views
  • 5 replies
  • 0 likes
  • 27776 Views
  • 5 replies
  • 0 likes

Superuser Contribution Hi I don't want to see on my phone what my daughter listen to when she uses

HiI don't want to see on my phone what my daughter listen to when she uses spotify on her device.RegardsMariusz

  • Visitor
  • Hi I don't want to see on my phone what my daughter listen to when she uses spotify on her device. Regards Mariusz
  • MihailY
  • Moderator
  • 169 Views
  • 1 replies
  • 0 likes
  • 169 Views
  • 1 replies
  • 0 likes

When searching for a specific song in a Playlist...

When I look to play a specific song within a Playlist and I search for it, I try and click the song I want and it does not seem to register that I have searched at all, and plays a different song than I click. It seems to just play the song that woul...

  • Casual Listener
  • When I look to play a specific song within a Playlist and I search for it, I try and click the song I want and it does not seem to register that I have searched at all, and plays a different song tha...
  • Kimmy118
  • Casual Listener
  • 1359 Views
  • 12 replies
  • 10 likes
  • 1359 Views
  • 12 replies
  • 10 likes

Superuser Contribution My Spotify stops after playing the song/podcast for 1 sec

PlanPremiumCountryGermanyDeviceAndroid A20e My Question or IssueMy music always stops when i want to listen to someting (a song/podcast). It has been like this for more than weeks now and It's pretty annoying. I already search on Google, but didn't f...

  • Casual Listener
  • Plan Premium Country Germany Device Android A20e     My Question or Issue My music always stops when i want to listen to someting (a song/podcast). It has been like this for more t...
  • MihailY
  • Moderator
  • 314 Views
  • 4 replies
  • 0 likes
  • 314 Views
  • 4 replies
  • 0 likes

Superuser Contribution Car Mode not in Settings (not Car view, different thing)

In the settings menu, car mode is not there. I cannot turn it on or off as it isn't an option. It doesn't come on automatically when I start my car.DO NOT MERGE WITH AN OLD AND DEAD THREAD. THIS NOT ABOUT CAR VIEW, THIS IS CAR MODE. DIFFERENT THINGS....

  • Regular
  • In the settings menu, car mode is not there. I cannot turn it on or off as it isn't an option. It doesn't come on automatically when I start my car. DO NOT MERGE WITH AN OLD AND DEAD THREAD. THIS ...
  • wq5az41bcwzbind3fs7h
  • Visitor
  • 1387 Views
  • 4 replies
  • 1 likes
  • 1387 Views
  • 4 replies
  • 1 likes

Spotify stops after a few Songs and the App closes

Its like the Playback issue from summer 2022. It plays A few Songs successfully and the the App closes completly and I have to start it again. It happens faster if I my Phone is not used.

  • Visitor
  • Its like the Playback issue from summer 2022. It plays A few Songs successfully and the the App closes completly and I have to start it again. It happens faster if I my Phone is not used.
  • BabyEcho0_YT
  • Roadie
  • 219 Views
  • 1 replies
  • 1 likes
  • 219 Views
  • 1 replies
  • 1 likes

Solved!! spotify won't download songs

I just got a spotify premium on my account and went on to download a playlist (140 songs) and the app will only download 1 and have a ! next to the other songs in the playlist

  • Casual Listener
  • I just got a spotify premium on my account and went on to download a playlist (140 songs) and the app will only download 1 and have a ! next to the other songs in the playlist
  • Dimitron38
  • Casual Listener
  • 322 Views
  • 2 replies
  • 0 likes
  • 322 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't Like or Dislike Songs

I have a free plan, and I was adding some songs to my favorites playlist, but all of a sudden it just didn't let me add anymore. I thought it reached a maximum number or something but I'd didn't let me dislike songs either. Anyone have answers?

  • Newbie
  • I have a free plan, and I was adding some songs to my favorites playlist, but all of a sudden it just didn't let me add anymore. I thought it reached a maximum number or something but I'd didn't let ...
  • Seme-
  • Visitor
  • 9024 Views
  • 15 replies
  • 1 likes
  • 9024 Views
  • 15 replies
  • 1 likes

Superuser Contribution Unable to open Spotify on Android 8. 0.0

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryNew ZealandDeviceHuawei nova 2 liteOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAft...

  • Visitor
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. PlanPremium Country New Zealand Device Huawei nova 2 lite Operating Syste...
  • Dian
  • Spotify Legend
  • 572 Views
  • 1 replies
  • 0 likes
  • 572 Views
  • 1 replies
  • 0 likes

Superuser Contribution Enhance button was so much better than "smart shuffle"

It was a simple toggle button on your playlist and you could clearly see the songs that were added. It was intuitive and useful, so of course Spotify had to go and ruin it. Now, with smart shuffle, the user has to figure out where are these added son...

  • Regular
  • It was a simple toggle button on your playlist and you could clearly see the songs that were added. It was intuitive and useful, so of course Spotify had to go and ruin it.   Now, with smart s...
  • Bobsagget97
  • Newbie
  • 3819 Views
  • 19 replies
  • 18 likes
  • 3819 Views
  • 19 replies
  • 18 likes

Superuser Contribution Equalizer turns off alone on my phone

I turn on the equalizer and when the next song starts i have to turn it on again

  • Visitor
  • I turn on the equalizer and when the next song starts i have to turn it on again
  • Dian
  • Spotify Legend
  • 251 Views
  • 1 replies
  • 0 likes
  • 251 Views
  • 1 replies
  • 0 likes

Superuser Contribution App randomly switching to devices not linked to the account or even in the same location.

PlanPremiumCountryUSA DeviceOnePlus 9 ProOperating SystemAndroid My Question or IssueToday my app started to play music I do not normally listen to and started streaming to a device not linked to my account or is even in this location. I logged out o...

  • Newbie
  • Plan Premium Country USA   Device OnePlus 9 Pro Operating System Android    My Question or Issue Today my app started to play music I do not normally listen to and star...
  • Alex
  • Spotify Legend
  • 285 Views
  • 1 replies
  • 0 likes
  • 285 Views
  • 1 replies
  • 0 likes

Offline Sync: With Samsung Galaxy S2

I've been trying sync local tracks from my Mac to my Droid but I cannot even get my phone to show in the spotify app when syncing over the local Wi-Fi network. I currently live on campus at college and I've had the same problems when living back home...

  • Newbie
  • I've been trying sync local tracks from  my Mac to my  Droid but  I cannot even get my phone to show in the spotify app when syncing over the local Wi-Fi network.    I curr...
  • DanielDaan
  • Newbie
  • 1313 Views
  • 1 replies
  • 0 likes
  • 1313 Views
  • 1 replies
  • 0 likes

Spotify can't play this right now.

If you have the file on your computer you can import it.

  • Visitor
  • If you have the file on your computer you can import it.
  • Amayy
  • Spotify Star
  • 270 Views
  • 1 replies
  • 0 likes
  • 270 Views
  • 1 replies
  • 0 likes

Superuser Contribution Por qué no puedo hacer descargas de canciones?

Hola al momento de querer descargar una lista de reproducción o álbum me aparece como inciando pero no se descarga ningún archivo, que puedo hacer?

  • Visitor
  • Hola al momento de querer descargar una lista de reproducción o álbum me aparece como inciando pero no se descarga ningún archivo, que puedo hacer? 
  • Eni
  • Moderator
  • 257 Views
  • 1 replies
  • 0 likes
  • 257 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify App loads forever on Android 12

PlanPremiumCountryNetherlands / SwitzerlandDeviceSamsung Galaxy S21 5G / SM-G991B/DSOperating SystemAndroid 12 / One UI 4.0 My Question or IssueIn short: Spotify app isn't usable on this device. Since approx. 1 week I'm not able to search or play son...

  • Regular
  • Plan Premium Country Netherlands / Switzerland Device Samsung Galaxy S21 5G / SM-G991B/DS Operating System Android 12 / One UI 4.0   My Question or Issue In short: Spotify app isn't us...
  • PPG15
  • Casual Listener
  • 8524 Views
  • 37 replies
  • 2 likes
  • Android 12
    bug
  • 8524 Views
  • 37 replies
  • 2 likes

Superuser Contribution Podcasts aren't accessible

I recently downloaded spotify, and when I search for podcasts, nothing shows up. When I click a link to a podcast, the home page of spotify shows up

  • Visitor
  • I recently downloaded spotify, and when I search for podcasts, nothing shows up. When I click a link to a podcast, the home page of spotify shows up
  • Eni
  • Moderator
  • 285 Views
  • 1 replies
  • 0 likes
  • 285 Views
  • 1 replies
  • 0 likes

Solved!! How to stop the app from launching on start up?

Every time I reboot my phone, spotify pops up, but it never even loads properly unless I close app and launch if again, that aside I do not want it to launch when I start my phone, only when I launch it, no other apps do this, I looked in setting but...

  • Regular
  • Every time I reboot my phone, spotify pops up, but it never even loads properly unless I close app and launch if again, that aside I do not want it to launch when I start my phone, only when I launch...
  • Avicario
  • Casual Listener
  • 8250 Views
  • 17 replies
  • 0 likes
  • 8250 Views
  • 17 replies
  • 0 likes