cant accsess spotify on my home wifi

[adityaverma177202]

Plan

Premium

Country

India

Devices

Samsung Galaxy s22 ultra and Windows 10 desktop

Operating System

android 12 and windows 10

Since yesterday, I have not able to access Spotify on my Wi-Fi network, I can't open the Spotify website or web player and Spotify apps on my phone and windows have stopped working, my Wi-Fi is working fine and everything Spotify related works fine on 4g/other Wi-Fi networks.

I've tried rebooting my router and changing my DNS, didn't fix the issue.

[Novy]

Hey there @adityaverma177202, 

Thanks for reaching out here in the Community, and welcome!

Would you mind letting us know if you're seeing any error message when you try to open the apps/websites? 

We'd recommend making sure that you're not using any VPN, as these aren't supported by Spotify and could cause issues with the app's performance.

Keep us posted on how it goes.