Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

chrome cast audio not actually supported well

chrome cast audio not actually supported well

Just another mention here about how poorly chromecast is supported by spotify. In addition to this issue which everybody seems to be experiencing, I get all sorts of other problems. Most notably, I am always needing to restart spotify on my android device (Nexus 5X android 6.0.1) when I want to connect to my chromecast audio. Here is a screen shot of what my "devices availible" tab looks like often. When I click on any of those "nearby devices" it asks me to reenter the device pin, but anything I enter is not accepted.

 

This seems to happen most reliably when I am listening to some music and then pause it for a while then come back to my phone to put it back on, but sometimes it happens when I get home from work and try to put something on. Almost always restarting Spotify fixes the issue, so I am fairly sure it is a Spotify issue. 

Screenshot_20160706-210037.png

Reply
2 Replies

I´ve experienced a similar issue when wifi is turned off, but if you´re on the same network of the Chromecast you should be able to see only your Chromecast and its name should display too. Hope this helps.

- FM

Spotify

Thanks for the response! Unfortunately I am on the same wifi. The thing that fixes it most of the time is closing spotify and re-opening which should not effect the wifi. 

 

However, maybe this means they are related. IE, restarting spotify could be refreshing it's own internet connection? Next time I will try turning the wifi on and off and seeing if that has some effect. 

Suggested posts