deleted playlists on both my android devices as well as all downloaded music gone

[drutherford74]

so when looking at both my phone devices today my playlists have all gone and been replaced with an random playlist containing 5 songs I have never heard of. As well as this both devices have been wiped of all the downloaded songs. When logging onto my account via web browser again all playlist have gone, I have managed to redeem the playlists i personally made but all content I was following has gone for goo it seems. 

I only have 1 account as far as I'm aware and i've logged in and out via facebook to see if this will correct the issue. Everything was working fine yesterday. 

Why is this happening? 

[MattSuda]

Hey @drutherford74

I suggest you contact support so they can help you

https://support.spotify.com/contact-spotify-support/

You may see an option to chat with support instead of email.

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

You can also:

• Tweet or message @SpotifyCares on Twitter

• Send a message to Spotify Cares on Facebook